Social Listening Associate (On Site - Washington, DC)

Rational 360 is hiring a Social Listening Associate to help support and expand the firm’s integrated data approach for clients. Candidates should have experience gleaning insights from social media, news or other text-based datasets, preferably in an advocacy or political context. Candidates must be eager to work in a fast-paced environment and able to manage a diverse workload. Our firm is committed to high-quality, personal service and we specialize in strategic public affairs communications, reputation management, business and consumer public relations and interactive digital communications.About Rational 360: The Rational Way: All in Partners Rational 360 is a leading full-service strategic communications and digital agency, with offices and staff located across the country. We recognize that communications and public affairs rarely take place in a vacuum, and our work is always crafted using the best data analysis to support organization-wide strategic objectives for our clients. From public relations and public affairs to crisis communications and new media strategy, our experienced team takes an innovative, active approach to advancing your mission-critical goals. We understand the unique opportunities and challenges of the 21st century media landscape and operate as an extension of your own communications and leadership teams. The Rational Approach: Integrated Campaigns We create custom campaigns that are integrated with communication, policy, or business goals an organization may have and we measure our campaigns on their ability to deliver outcomes and results. Our creative and relentless approach inspires hearts and minds, turns data into action, opens commercial markets, and drives impactful outcomes that win. The Rational Difference: Connected Where it Matters. Our bipartisan team members have worked at every level of business and government and our networks extend deep into the Halls of Congress, the White House, and Fortune 500 boardrooms across the country. We have the pulse of mission-critical conversations and implement campaigns when and where it matters most – and measure success at every point in the process. Requirements 1-2 years of experience analyzing news and social media conversation with proven results, including internships Willingness and excitement to think creatively and entrepreneurially about digital opportunities for individual campaigns and the agency as a whole Curious self-starter who enjoys digging into data to help others understand the data and inform campaign-driving insights Familiarity with some/all of the following: social listening/management tools (e.g. Brandwatch, NetBase, Talkwalker, Meltwater, Spredfast/Khoros, Sprout Social, Sprinklr), advocacy and fundraising CRMs (e.g. BSD, EveryAction), Google Analytics, Tableau, or message testing platforms (e.g. Qualtrics) Not afraid to manually explore and learn about data in Microsoft Excel Communications, research, statistical or business background, with experience wrangling small and large datasets to extract effective and accurate insights Willingness to experiment and add to a supportive and collegial environment where we can try new things Strong attention to detail with the ability to handle multiple projects simultaneously Ability to communicate data and analysis visually, verbally and written – tailored to the audience Bonus points if you have experience with Boolean search logic, identifying and capturing media clips, forming lists of media contacts and influencers, or analyzing a brand's owned social media content strategy Benefits Rational 360 offers competitive compensation including year-end bonuses and a 401K match for full-time employees. Rational 360 is part of a unique group of companies that share ownership with employees though an ESOP.  Every employee has a stake in the Company's success. This is a long-term wealth-building retirement benefit. Full-time staff members are eligible for medical, dental, and vision insurance. The salary range for this role is $56,000 - $58,000. We offer employees paid time off, paid holidays off, paid family leave, sick leave, and a flexible work schedule around the holidays which include the office closing between Christmas and New Year's Day. Full-time employees are expected to work in our Washington, DC office Monday, Wednesday, and Thursday each week and have the option to work remotely each Tuesday and Friday. Additionally, employees can take up to two (2) additional weeks of remote workdays during the calendar year. Employees have the opportunity to continue to grow their skills with professional development in the office or remotely. Rational 360 hosts weekly all-staff professional development trainings led by a leader at Rational 360 or by an expert brought in from outside of Rational 360 to lead the trainings. Each employee is paired with a senior member of the management team at Rational which will serve as his or her mentor throughout the year to continue to grow in his or her career at Rational. Rational 360 has a 3-month check-in for all new employees, a 6-month review, and an annual review for each year the employee is at Rational 360. Rational 360 is an Equal Employment Opportunity (EEO) employer.