QA Tester - Washington, DC

Job Description Mandatory skills: • 8+ years’ experience in API & UI automation – Selenium, Java, Rest assure, JMeter • 5+ years’ experience in TestNG framework • 3 + cross platform mobile app development using Appium framework (Good to have) • Familiar in creation, maintenance of Test agents, pipeline and troubleshooting build failures is a plus • 3+ years’ experience with Java • 3+ years of experience with Android Studio and VS • Good understanding of Git(sub modules) • Must have Cloud experience like Azure or AWS • JIRA exposure is a must • Bachelor’s degree, or advance degree in Computer Science, or MS • Ability to work within a team and as an individual contributor in a fast-paced, changing Environment • Ability to work in a highly matrixed and geographically diverse business environment • Meticulous and methodical with high attention to detail • Out of box thinker and go getter attitude to solve problems and innovate rapidly • Solid communication and interpersonal skills • Ability to maintain regular and predictable attendance • Experience in CI/CD tools, frame works • Experience in Health Care industry and medical domain experience is a plus

POSITION SUMMARY: Reporting to the Director of Enrollment and Student CRM Systems, the Systems Administration and User Support Specialist play a key role in advancing the effective use and ongoing evolution of the University's Technolutions Slate CRM platform across multiple databases. The specialist serves as both a frontline resource and a subject matter expert for Slate users across campus, guiding adoption through training, documentation, and collaborative problem-solving. In addition to supporting end users, the specialist develops and maintains core CRM functionality (including forms, events, and communication tools), contributes to the design and enhancement of data structures, workflows, applications, portals, integrations, and related components, and ensures data integrity through auditing and resolution efforts. The specialist also partners on cross-functional projects to optimize CRM capabilities for institutional goals, manages testing and quality assurance processes, and oversees team and project productivity practices to support effective collaboration and alignment across university priorities. JOB DUTIES/RESPONSIBILITIES: System Configuration, Development, and Customization (40%) Develop communication campaigns, forms, and events/templates in support of core processes and workflows for units across campus. Support and monitor constituency usage of communication, form, and event tools. Customize the CRM configuration in Slate to meet the unique needs of different offices/departments. Assist in development of Slate data structures, workflows, applications, automations, portals, and related infrastructure to support operational requirements and streamline processes for offices across campus. Build and configure application and form processes in Slate (including infrastructure for supporting materials, recommendations/references, checklists, and other processing needs). Build complex, multi-stage workflows to streamline and automate business processes; assist in implementation of appropriate permission settings and access controls, ensuring data security and maintaining compliance. Create and maintain portals for student, staff, and faculty end users, providing secure and personalized access to relevant information, forms, and applications. Stay up to date with industry best practices and technological advancements, exploring opportunities to leverage new features and functionalities of the Slate system. User Training and Support (30%) Create and maintain comprehensive documentation of system configurations, workflows, and user guides to facilitate knowledge sharing and support users. Develop and deliver training programs and materials to educate users on optimized system usage, new features, and best practices. Develop and implement innovative solutions for managing, maintaining, and sharing documentation, training, and instruction materials; conceptualize, design, and/or develop tools and applications to provide robust and user-friendly support resources. Troubleshoot and diagnose user-reported problems, identify and implement solutions, and triage problems to other ESCRMS process owners or Technolutions support as necessary; guide power users in understanding and troubleshooting problems independently. Develop and manage user assistance processes and tools, ensuring rapid and optimal resolution of requests for assistance while optimizing ESCRMS team bandwidth; manage productivity tools (e.g. Airtable, Slack) for use by Slate constituents across campus. Serve as a subject matter expert in Slate administration; develop, train, and guide Slate users across campus; support individual offices in their day-to-day adoption of Slate functionality. System Administration and Maintenance (20%) Develop tools and practices for auditing data in Slate to maintain data integrity. Develop tools for monitoring user adherence to system requirements and best practices, and for automating alert and mitigation notifications. Investigate and resolve system issues, including errors for imports/exports and integrations between systems, and data discrepancies. Assist Slate users with matching and duplication issues in data imports. Assist in design and implementation of system integrations, developing import/export processes in Slate and ensuring seamless and secure data flow between Slate and other applications. ESCRMS Team Management and Process/Tool Development (10%) Continuously evaluate existing team processes and identify areas for improvement. Develop and implement innovative solutions to enhance team productivity and efficiency; manage team productivity tools and practices (e.g. Airtable, Slack). Conceptualize, design, and build tools and applications to support the team's operations; utilize technical skills to create solutions that optimize team performance and decision-making processes; stay up to date with technological advancements and suggest relevant tools to enhance team collaboration. Prepare requests for operating budget; reconcile expenditures, process financial transactions and audit monthly budget reports. CONTACTS: Frequent interaction with Slate users, program managers, and stakeholders across campus. Occasional collaboration with Enterprise Applications (IS), campus data stewards, VP for Enrollment Management, VP for Planning and Policy, University Communications, and Technolutions staff. Occasional contact with vendors providing consulting or development services. WORKING CONDITIONS/PHYSICAL EFFORT: Majority of work is completed at two-monitor workstation and requires one to work from computer full-time. Remote work may be considered. QUALIFICATIONS: Knowledge, skills & ability: Advanced knowledge of relational database (CRM) configuration and management. Strong analytical, research, critical thinking, and creative problem-solving skills, including the ability to identify, analyze, and resolve complex problems. Strong attention to detail and demonstrated ability to audit data, map processes, and organize/synthesize information from disparate sources. Demonstrated ability to balance multiple projects and tasks and to adapt in a fast-paced, ever-changing environment. Demonstrated ability to learn new systems, procedures, and processes quickly and independently. Excellent interpersonal and communication skills, and the ability to build and maintain strong relationships with Slate users and teams across campus. Demonstrated ability to create system/process documentation, develop training materials/plans, and train users. Proficiency in Microsoft suite of products. Knowledge of student information systems (SIS) preferred. Thorough understanding of FERPA and compliance; demonstrated ability to handle highly confidential information. EDUCATION & EXPERIENCE: Bachelor's degree required. Prior higher education experience preferred. 3-5 years of experience working in CRM/relational database systems required. Experience in reporting, UX/UI design, and/or web development preferred. WORK HOURS: Full-time; Non-exempt Monday-Friday 8:30AM-5:00pm PAY STRUCTURE: Pay Grade 6 (Hiring range $47,154 to $62,483 annually)

Job Title: PeopleSoft Test Engineer Location: [Specify Location or Remote] Employment Type: Contract About Us:  DMV IT Service LLC is a trusted IT consulting firm, established in 2020. We specialize in optimizing IT infrastructure, providing expert guidance, and supporting workforce needs with top-tier staffing services. Our expertise spans system administration, cybersecurity, networking, and IT operations. We empower our clients to achieve their technology goals with a client-focused approach that includes online training and job placements, fostering long-term IT success. Job Purpose: We are seeking an experienced PeopleSoft Test Engineer to join a contract with a federal government client, contributing to a significant mission. The ideal candidate will be highly skilled in designing, developing, and executing test strategies to ensure the efficient implementation and performance of PeopleSoft applications. This role demands comprehensive knowledge of PeopleSoft modules and expertise in both manual and automated testing techniques. Requirements Responsibilities Create detailed test plans and test cases based on the functional and technical requirements of PeopleSoft applications (such as HCM, Financials, CRM). Collaborate with developers, business analysts, and stakeholders to understand system functionalities and technical specifications. Determine and document the test data requirements for both manual and automated tests. Perform tests covering system integration, functionality, regression, and performance aspects. Conduct thorough testing of PeopleSoft modules to ensure they meet business needs and objectives. Work with cross-functional teams to address and resolve defects and issues in a timely manner. Develop and implement automation scripts using tools like Selenium, QTP, or other frameworks. Enhance and maintain automation test suites to ensure optimal coverage and efficiency. Track, log, and manage defects using industry-standard defect tracking tools such as JIRA or ALM. Participate in triage meetings and work with development teams to prioritize and resolve issues. Carry out performance testing to ensure PeopleSoft applications meet performance, scalability, and stability standards. Monitor system performance during testing and offer analysis and recommendations. Produce comprehensive test reports, highlighting test coverage, results, and defect trends. Maintain up-to-date documentation for testing processes and test artifacts. Assist in User Acceptance Testing (UAT) by preparing test data and supporting end-users in testing activities. Support deployment efforts to ensure a smooth transition to production. Education and Experience A Bachelor’s degree in Computer Science, Information Technology, or a similar field (or equivalent professional experience). At least 3 years of experience in testing PeopleSoft modules (HCM, FSCM, CRM, or others). Required Skills Proven expertise in both manual and automated testing methodologies. Practical experience with test automation tools such as Selenium, QTP, or PeopleSoft Test Framework. Strong understanding of PeopleSoft architecture, its integration points, and specific functionalities across modules. Proficiency in SQL for test data validation. Experience with performance testing tools like LoadRunner or JMeter is a plus. Familiarity with defect tracking tools like JIRA, HP ALM, or similar. Experience with the PeopleSoft Test Framework (PTF) for test automation. Strong analytical skills with the ability to solve complex problems. Excellent communication and collaboration skills. Ability to work independently and as part of a team in a dynamic, fast-paced environment. Desired Skills Experience with cloud-based PeopleSoft environments (e.g., Oracle Cloud). Familiarity with Agile methodologies and working in a DevOps environment. Certifications in PeopleSoft applications or testing tools (e.g., ISTQB, Oracle certifications). Experience with continuous integration and continuous delivery tools like Jenkins or Bamboo. Security Clearance Must be eligible to obtain an IRS MBI (Moderate Background Investigation).

We will train you on installation and how to troubleshoot our product in-house. This position is approximately 50 % customer support 40 % customer service and order taking 10% product assembly/repair/installation etc Office hours 9:00am - 6:00pm. Office is located in brooklyn (11228) flushing 11357 or Staten island 10309 Position Responsibilities will include: - 40 % customer service and order taking inculding talking to customer about new prodcuts and checkout customer - Basic troubleshooting/support of our software on our customer's computer and of our products both in-house and via remote software sessions. - repair, assembling/packing new units for sale, install and configuring software on new units and managing part inventory. Job Type: Full-time

Job description: Required experience : 12+ years Test Architects are responsible for the definition of the test strategy, test planning, test development and execution. They will work alongside the IT Domains teams to ensure that the functional requirements are defined effectively and that the tests are executed to plan. Drive the definition and testing of functional and automation requirements, coordinating the efforts across the IT Domain teams that continuously develop and deploy software enhancements and new products within the company's technology platform. This person is involved in test planning, writing test cases/scripts. This person should have the ability to track multiple test efforts simultaneously and to be able to synthesize the results in fast paced environment. This person should be Proficient in using MF ALM/Octane Test Suite or other Test Management Tools. Knowledge on Telecom mobile domain is preferred.

Job Title: Computer Repair Technician Location: Tacoma, Washington Green PC is a reputable technology solutions provider specializing in computer repairs, maintenance, and IT services. With a dedication to delivering high-quality solutions to our clients, we are currently seeking a skilled and experienced Computer Repair Technician to join our team. Position Overview: As a Computer Repair Technician at Green PC, you will be responsible for diagnosing, repairing, and maintaining computer systems and peripherals. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a commitment to delivering outstanding customer service. This role offers an exciting opportunity to work in a dynamic environment where you can contribute to the success of our clients through your technical expertise. Responsibilities: Diagnose hardware and software issues in laptops, desktops, and peripherals. Perform repairs and replacements of faulty components, including but not limited to motherboards, hard drives, RAM, and power supplies. Install and configure operating systems and software applications. Conduct preventive maintenance on computer systems to ensure optimal performance. Troubleshoot and resolve network connectivity issues. Provide technical support to clients through in-person, phone, or remote communication channels. Document all repairs and services performed in a clear and organized manner. Stay informed about the latest technology trends and advancements. Qualifications: Proven experience as a Computer Repair Technician or similar role. Strong knowledge of computer hardware, software, and operating systems. Ability to diagnose and repair hardware and software issues efficiently. Excellent problem-solving and troubleshooting skills. Strong communication and customer service skills. Adept at working independently and as part of a team. Technical certifications (e.g., CompTIA A+, CompTIA Network+, or similar) are a plus. Familiarity with both Windows and Mac operating systems. Education: Highschool Diploma or Associate degree or equivalent certification in Computer Science, Information Technology, or a related field. How to Apply: Interested candidates should submit their resume, a cover letter detailing their relevant experience, and any relevant certifications to sales@greenpcwa.com. Please include "Computer Repair Technician Application - [Your Name]" in the subject line. Green PC is an equal opportunity employer. We encourage applicants from all backgrounds and experiences to apply.