Tech Support L2 (Rockville)

PLEASE FORWARD RESUME FOR CONSIDERATION Royalty Staffing is currently hiring Autonomous Vehicle Operator in San Francisco for our client who is a growing ride-share company. This is an excellent opportunity to be at the forefront of turning the company's vision into reality. We're looking for operators who are disciplined, team players, and believe in doing whatever it takes to accomplish the mission. Working as a VO will give you the opportunity to learn vehicle and personnel operations. You'll have a front-row seat to the operational complexities of realizing autonomous mobility and the chance to contribute to the future. We are currently hiring for multiple schedules, with bonus pay for weekend and night shifts with a start time of after 3pm (i.e. the weekend day shift offers an added 5% per hour and weekend night shift offers an added 10% per hour). Location – San Francisco, CA Work environment – Onsite/field Pay rate - 29.00 USD Per Hour Assignment duration – Ongoing contract SCHEDULE Hours: Day Shift: 5:45am-2:15pm, 6:45am-3:15pm, or 7:45am-4:15pm Night Shift: 1:45pm-10:15pm, 2:45pm-11:15pm, 3:45pm-12:15am, or 5:45pm-2am Days: Wednesday-Sunday Thursday-Monday Friday-Tuesday Saturday-Wednesday RESPONSIBILITIES Support vehicle operations. Drive 4-8 hours a day with a priority on safety. Conduct basic software operation tasks. Support missions through a wide variety of roles in and out of vehicles. Assist with documentation and metrics. Provide accurate written and oral feedback to engineering teams. Support vehicle maintenance and logistics. Conduct daily basic vehicle preventative maintenance checks, services, and repairs. Provide logistical support for the movement and storage of vehicles and equipment. Ensure the readiness and cleanliness of vehicles, equipment, and the workplace. Assist with paperwork and documentation related to vehicle readiness. REQUIREMENTS Basic vehicle knowledge to perform vehicle checks, ability to drive for long duration (6 hours in the car per day) Basic technology ability Excellent written and verbal communication skills Excellent driving history and no criminal history Proactive mindset and resourcefulness Bachelor's degree or equivalent technical experience is a plus BENEFITS Pre-tax commuter benefits Employer Subsidized healthcare benefits Flexible Spending Account for healthcare-related costs All costs for short- and long-term disability and life insurance 401k package

About Us FundPark is Asia’s leading fintech platform providing innovative financing solutions to eCommerce SMEs. Since inception, we have empowered over 32,000 cross-border sellers across 36 international markets, with loan disbursements exceeding US$5 billion. By combining deep data integration, proprietary credit models, and cutting-edge technology, FundPark has become the trusted partner for merchants seeking flexible, growth-oriented capital. FundPark AI (FPAI) represents FundPark’s entry into the U.S. market and the expansion of our business into software. Under your leadership, FPAI will deliver tech-enabled services and software-as-a-service (SaaS) tools that help Amazon and global eCommerce sellers accelerate growth. We have ambitious plans for our product suite to span advertising automation, listing optimization, and advanced analytics. Together, we hope to empower merchants to boost sales efficiency, improve profitability, and scale with confidence. Together, FundPark and FundParkAI form a powerful ecosystem: FundPark provides capital to fuel sellers’ businesses, while FPAI delivers the technology and insights to optimize performance. This integration creates a unique flywheel for long-term success combining financing and software to drive sustainable eCommerce growth in Asia, the United States, and beyond. FundPark AI has the resources of a multinational scale-up, but this role has the impact, scope, and independence of a founding team member in a brand new market.You will help shape not just the product but the company itself. About the Role We are seeking a Head of Product to lead FundPark AI’s product strategy and execution. This is a hands-on leadership role where you will be both the strategic leader and the day-to-day product owner while we build 0 to 1. Our products are deeply technical and data-driven — spanning advertising automation, listing optimization, intelligence dashboards, and more— so we need someone with strong analytical skills, comfort with data workflows, and the ability to turn complex capabilities into customer value. You will join a lean start-up, and we operate like it. You and our product designer (who we will hire together) will guide our e-commerce specialists, engineering, and data teams in the trenches building. We need a leader who can roll up their sleeves, work directly with the team, and drive clarity on priorities and outcomes. The ideal candidate is a player–coach, able to balance building with leading, ensuring our first product iterations are high-quality and grounded in customer impact. The Opportunity If you join us, you will: Be the founding product leader in San Francisco. Operate as a strategic partner of our product direction, not just a feature pusher. Work on cutting-edge AI that will redefine how merchants scale. Build global products for two of the most competitive frontier e-commerce markets, US and Asia.   Together, we can: Shape the future of AI-driven commerce for thousands of brands across the U.S. and China. This is a $7T global market, including ~$125B of cross-border Amazon sellers in US, and ~$125B of Amazon sellers in China. Directly influence how merchants compete against larger players on Amazon, leveling the playing field for small players of all sizes. Transform the lives of millions of sellers globally by making advanced tools accessible. Empower a future where anyone, anywhere regardless of background can harness AI to sell. Key Responsibilities Executive Leadership: Serve on the executive team, shaping company strategy, engaging with investors, and providing visibility to our parent company, FundPark. You are not just running the product team, you will play an active role in running the company! Product Ownership: Own the roadmap end-to-end — from strategic direction to sprint-level execution. Run standups, review designs, write PRDs, and drive clarity for the engineering team. Product & Design Team Leadership: Manage the product and design team (you and a product designer, for now!). Lead by example to ensure user experience is simple, effective, and grounded in real merchant needs. Translation of Expertise: Partner with in-house eCommerce specialists, distilling their domain expertise into structured product specifications and prioritized features. Customer & Market Insight: Run discovery with sellers and partners, turning insights into clear requirements and product hypotheses. Data-Driven Decision Making: Use analytics, benchmarks, and experimentation to validate assumptions, derisk decisions, and track impact. Cross-Functional Leadership: Partner closely with engineers, specialists, and business teams to drive momentum and deliver results. They have the eCommerce know-how and Predictive AI and ML models down – you bring the product-thinking and process. Scale with Discipline: Build the foundation for a world-class product function, but with a “first do, then scale” mentality.   Qualifications What We’re Looking For Hands-on leadership: Comfort being in the trenches — you will be writing strategy docs and defining specs, QA’ing, running standups, and talking to customers — not just directing from above. Technical fluency: Strong grasp of data products, APIs, and AI workflows; able to engage credibly with engineers and make trade-offs. Analytical rigor: Comfort with metrics, dashboards, and experimentation; able to turn noisy data into clear direction. Product craft: Skilled at translating expertise into structured product specs, and ensuring world-class design and usability. eCommerce experience is a nice-to-have. Executive presence: Capable of representing the product organization at the executive table and with investors, while also inspiring internal teams. Player–coach mindset: A leader who can both build directly and bring others along, without over-indexing on team size or empire-building. Start-up builder DNA: Thrives in ambiguity, embraces iteration, and pushes for momentum and results. Requirements You would be a good fit if you have: 6+ years in product management in SaaS or e-commerce platforms. Experience owning full product lifecycle with managerial and leadership experience Previous experience in eCommerce and advertising Familiarity with AI/ML product integration Excellent communication across technical and non-technical stakeholders. Entrepreneurial mindset; thrives in fast, lean environments, and ready to roll your sleeves. Benefits What We Offer Compensation: Competitive salary and equity package tied to US market success Career Trajectory: Path to C-Suite – this opportunity is yours to lose. Benefits: As an early team member, you’ll help shape our policies — today that includes health insurance, PTO, and office space, with more to come as we grow.

IT Technician at High-Growth IT Startup Cascade is a rapidly-growing MSP (managed service provider), offering tech services in the Bay Area, Los Angeles, and beyond. We provide a world-class service to high-end clients in the Financial Services industry. About the role: We're looking for a new team member who can use their technical and customer service skills to impress our client’s most critical users, learn and advance quickly, be hyper reliable & responsible, and play a key role in our company's growth. This opening is for a technician who is comfortable working on-site with VIP users in the Bay Area and remotely assisting these same VIPs during their travel. We’re looking to provide an above market compensation package for the highest level of customer service, reliability, and flexibility, so only candidates who are highly confident of their ability to provide white-glove service should apply. We are looking for someone with: Exceptional customer service skills, including a clear communication style, very high reliability, and full ownership of all issues to complete resolution. Demonstrable experience supporting Mac OS workstations. (PC experience is a plus) A passion for developing hard and soft skills and career advancement. Ownership and leadership character traits. Ticketing system organization and upkeep experience. The ability to be receptive and action-oriented in response to constructive feedback. A calm and focused demeanor in high-pressure situations. Strong professional and technical communication skills (both written and verbal). At least 7 years of help desk experience with evidence of growth At least moderate networking knowledge (DHCP, DNS, VPN, teleworker connectivity issues). Experience with Jamf Pro or other MDM platforms. Optional experience supporting audio/video systems (Creston, Savant, etc.) Basic understanding of bash and/or Power-shell scripting is a plus. Some responsibilities include: Working directly with our VIP clients to tackle a diverse and unpredictable range of challenges. Providing technical support by phone, email, chat, and (as needed) in person. Working on state of the art, high-end, cutting-edge, technical improvement projects for client VIPs. Being available, flexible, and on-call to client VIPs with regular after-hours and/or weekend work. Being able to work with a team to solve difficult problems. Creating and maintaining technical documentation. Compensation, benefits, and perks: Above-market base salary for excellent technical and communication skills. 95% coverage for medical/dental/vision premiums and more. 401k with employer match. $125 monthly technology reimbursement. $150 monthly meal stipend. $100 healthy living expense program. Generous reimbursement and bonuses for learning and training, including technical certifications. Flexible working hours. Regular work from home. Generous PTO, sick and family leave policies. At Cascade, we have committed ourselves to being a diverse and inclusive workplace, ensuring our employees are comfortable bringing their authentic selves to work every day. We value unique perspectives and believe this is critical to solving complex problems. Everyone is welcome and encouraged to apply. Please apply online with Cascade Technology Services, LLC at: https://cascade-technology-services-llc.rippling-ats.com/job/963430/it-technician-at-high-growth-it-startup-in-sf-area?s=cl

IT Technician at High-Growth IT Startup Cascade is a rapidly-growing MSP (managed service provider), offering tech services in the Bay Area, Los Angeles, and beyond. We provide a world-class service to high-end clients in the Financial Services industry. About the role: We're looking for a new team member who can use their technical and customer service skills to impress our client’s most critical users, learn and advance quickly, be hyper reliable & responsible, and play a key role in our company's growth. This opening is for a technician who is comfortable working on-site with VIP users in the Bay Area and remotely assisting these same VIPs during their travel. We’re looking to provide an above market compensation package for the highest level of customer service, reliability, and flexibility, so only candidates who are highly confident of their ability to provide white-glove service should apply. We are looking for someone with: Exceptional customer service skills, including a clear communication style, very high reliability, and full ownership of all issues to complete resolution. Demonstrable experience supporting Mac OS workstations. (PC experience is a plus) A passion for developing hard and soft skills and career advancement. Ownership and leadership character traits. Ticketing system organization and upkeep experience. The ability to be receptive and action-oriented in response to constructive feedback. A calm and focused demeanor in high-pressure situations. Strong professional and technical communication skills (both written and verbal). At least 7 years of help desk experience with evidence of growth At least moderate networking knowledge (DHCP, DNS, VPN, teleworker connectivity issues). Experience with Jamf Pro or other MDM platforms. Optional experience supporting audio/video systems (Creston, Savant, etc.) Basic understanding of bash and/or Power-shell scripting is a plus. Some responsibilities include: Working directly with our VIP clients to tackle a diverse and unpredictable range of challenges. Providing technical support by phone, email, chat, and (as needed) in person. Working on state of the art, high-end, cutting-edge, technical improvement projects for client VIPs. Being available, flexible, and on-call to client VIPs with regular after-hours and/or weekend work. Being able to work with a team to solve difficult problems. Creating and maintaining technical documentation. Compensation, benefits, and perks: Above-market base salary for excellent technical and communication skills. 95% coverage for medical/dental/vision premiums and more. 401k with employer match. $125 monthly technology reimbursement. $150 monthly meal stipend. $100 healthy living expense program. Generous reimbursement and bonuses for learning and training, including technical certifications. Flexible working hours. Regular work from home. Generous PTO, sick and family leave policies. At Cascade, we have committed ourselves to being a diverse and inclusive workplace, ensuring our employees are comfortable bringing their authentic selves to work every day. We value unique perspectives and believe this is critical to solving complex problems. Everyone is welcome and encouraged to apply. Please apply online with Cascade Technology Services, LLC at: https://cascade-technology-services-llc.rippling-ats.com/job/963430/it-technician-at-high-growth-it-startup-in-sf-area?s=cl

IT Technician at High-Growth IT Startup Cascade is a rapidly-growing MSP (managed service provider), offering tech services in the Bay Area, Los Angeles, and beyond. We provide a world-class service to high-end clients in the Financial Services industry. About the role: We're looking for a new team member who can use their technical and customer service skills to impress our client’s most critical users, learn and advance quickly, be hyper reliable & responsible, and play a key role in our company's growth. This opening is for a technician who is comfortable working on-site with VIP users in the Bay Area and remotely assisting these same VIPs during their travel. We’re looking to provide an above market compensation package for the highest level of customer service, reliability, and flexibility, so only candidates who are highly confident of their ability to provide white-glove service should apply. We are looking for someone with: Exceptional customer service skills, including a clear communication style, very high reliability, and full ownership of all issues to complete resolution. Demonstrable experience supporting Mac OS workstations. (PC experience is a plus) A passion for developing hard and soft skills and career advancement. Ownership and leadership character traits. Ticketing system organization and upkeep experience. The ability to be receptive and action-oriented in response to constructive feedback. A calm and focused demeanor in high-pressure situations. Strong professional and technical communication skills (both written and verbal). At least 7 years of help desk experience with evidence of growth At least moderate networking knowledge (DHCP, DNS, VPN, teleworker connectivity issues). Experience with Jamf Pro or other MDM platforms. Optional experience supporting audio/video systems (Creston, Savant, etc.) Basic understanding of bash and/or Power-shell scripting is a plus. Some responsibilities include: Working directly with our VIP clients to tackle a diverse and unpredictable range of challenges. Providing technical support by phone, email, chat, and (as needed) in person. Working on state of the art, high-end, cutting-edge, technical improvement projects for client VIPs. Being available, flexible, and on-call to client VIPs with regular after-hours and/or weekend work. Being able to work with a team to solve difficult problems. Creating and maintaining technical documentation. Compensation, benefits, and perks: Above-market base salary for excellent technical and communication skills. 95% coverage for medical/dental/vision premiums and more. 401k with employer match. $125 monthly technology reimbursement. $150 monthly meal stipend. $100 healthy living expense program. Generous reimbursement and bonuses for learning and training, including technical certifications. Flexible working hours. Regular work from home. Generous PTO, sick and family leave policies. At Cascade, we have committed ourselves to being a diverse and inclusive workplace, ensuring our employees are comfortable bringing their authentic selves to work every day. We value unique perspectives and believe this is critical to solving complex problems. Everyone is welcome and encouraged to apply. Please apply online with Cascade Technology Services, LLC at: https://cascade-technology-services-llc.rippling-ats.com/job/963430/it-technician-at-high-growth-it-startup-in-sf-area?s=cl

ELS San Francisco is hiring part-time, hourly-paid invigilators/proctors to support the administration of the IELTS exam and other standardized computer-based tests. The IELTS (International English Language Testing System) evaluates the English proficiency of individuals planning to study or work in English-speaking environments. Ideal Candidates Will Demonstrate: Clear and professional communication skills in English Strong attention to detail and ability to follow detailed instructions Teamwork and the ability to take direction from supervisors A friendly, customer-service-oriented demeanor Punctuality, efficiency, and professionalism Flexibility and adaptability Commitment to maintaining test security and confidentiality Intermediate technology skills (e.g., navigating computer systems, using testing software, basic troubleshooting) Comfort with IT-related tasks, as many tests are delivered on computers Requirements: Must be legally authorized to work in the United States Availability for 5 to 7.5-hour shifts starting at 7:30 AM on Saturdays and Sundays Weekday availability is highly preferred Willingness to support basic IT setup and troubleshooting Duties Include: Set Up: Preparing exam rooms and equipment before testing begins Set Back: Restoring rooms and returning materials post-exam Administration: Handling test materials and administrative paperwork Candidate Check-In: Verifying identification and checking in candidates Proctoring: Monitoring exams and ensuring compliance with test regulations Security: Maintaining integrity of test materials IT Support: Assisting with computer setup, login issues, and minor technical support Transportation (if needed): Moving test equipment to off-site venues Application Process: Qualified applicants should submit: A resume/CV Two reference letters Previous test administration or invigilation experience is a plus, but not required.