Inside Sales IT Support Specialist (Northbrook / Remote)

Must have experience working as a Network Operations Center Tech. Can lead a team of 5 people. Must have ticketing sysstem experience. Must know Office 365 administration. Must have Active Directory skills, MFA Software experience MDM software experience Must know Amazon Web Service Must know Azure Entrra skills EDR Sofware Skills Must have excellent writing and communications skills. Must be able to create and maintain documentation.

Company Profile      At Sand Cherry Associates, we excel in the design and delivery of strategic customer-centric initiatives through digitally native, data-empowered solutions.  Our client’s confidence in us is centered on exceptionally skilled, high-energy talent working with the support of the full Sand Cherry team.  Finding the right match for this role is a critical aspect of continuing that success.       Overview   We are looking for an experienced Product Manager. This role is responsible for leading project lifecycle and product development and deployment initiatives for an IP Video product for an enterprise organization. This involves product planning, drafting and refining product requirements, competitive research and analysis, and all product operations through deployment. This position is hybrid and qualified candidate will work on-site in either Philadelphia PA, or Denver, CO a few days a week and other days remote. Candidates must live in either the Philadelphia metro area or the Denver metro area and be willing to go on-site each week some days.     Duties & Responsibilities  Manage products and services utilizing product and/or project management principles, strategy and execution  Understand the current GTM approach and how to engage with stakeholders as necessary for product release solutions  Proven ability to work in large, enterprise organization and communicate effectively with stakeholders  Manage key documentation deliverables such as inputs, outputs, GTM materials   Enhance product management tools, documentation, and reporting  Create and maintain product related information and communication  Create and maintain process workflow documentation to support business needs  Consistently exercise informed judgment and discretion in matters of significance  Direct cross functional teams, such as engineering or development, regarding product requirements  Act instrumentally in connecting Agile and non Agile teams to support product efforts   Requirements Desired Skills and Experience  Minimum 7 years direct product planning, product operations and product management experience  Experience in telecommunications/broadband, data service networks, or contact center environments preferred  Experience working with IP video is required Experience in an Agile or Scaled Agile environment is necessary  Experience with project or program management is necessary Knowledge and understanding of products in a technical capacity, understanding their requirements and related business needs  Experience aligning multiple business groups in a cross-functional, matrixed environment  Ability to drive and lead stakeholder meetings and manage deliverables from development and engineering  Excellent communication skills, utilizing a formal system for communications, reporting intake status, and collaborating with other internal groups  Ability to ramp up on new projects quickly and work autonomously, while actively keeping project team and client informed of milestones and potential issues    Qualifications/Technical Skill Requirements  Excellent knowledge of MS Office Suite products, especially Excel and PowerPoint for tracking, reporting, and executing slide presentations  Experience with MS Project and JIRA are helpful  Experience with broadband technology product solutions/offerings is preferred  Familiarity working with cross functional teams- IT, product development, engineering, and marketing is necessary  Experience managing numerous product lines and providing updates and insights to stakeholders at a variety of levels in a large enterprise organization    Education/Certifications  Bachelor’s degree in Business or other quantitative field  PMP certification is helpful or project management methodology courses  Consulting background is helpful but not required  Compensation For individuals assigned and/or hired to work in Colorado, Sand Cherry Associates is required by law to include a reasonable estimate of the compensation range for this role. This compensation range considers a wide range of factors considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and delivery model. This is a 6 - 12 month engagement with an annualized salary of $120,000 - $150,000. Years of experience, level of education, geographic location, unique skills/qualifications for the specific role and potential certifications can be key factors in the final compensation for this role. Benefits Our team is unique — we are passionate about what we do. At Sand Cherry, our consultants know they are impacting and shaping our clients’ industries. We recognize our employees for their contributions. Our culture is one of the most friendly and communicative in the consulting industry. Sand Cherry is not a top-heavy organization. We offer the opportunity to be part of a digital workforce. Discover the experience that only comes with self-responsibility in the workplace. Our team members manage their own workloads and are expected to deliver exceptional work for our clients. Professional career growth is one of our main priorities, as we affirm that investing in our consultants and empowering our people will also deliver the best results and value for our clients.

Posting title says it all I’m looking for someone who is familiar and experienced with replacing and testing of capacitors in Antique televisions post war! I must say that I’m looking for someone responsible and experienced again. I say I am most grateful to hear from anyone with this experience.

Company Profile      At Sand Cherry Associates, we excel in the design and delivery of strategic customer-centric initiatives through digitally native, data-empowered solutions.  Our client’s confidence in us is centered on exceptionally skilled, high-energy talent working with the support of the full Sand Cherry team.  Finding the right match for this role is a critical aspect of continuing that success.       Overview   We are looking for an experienced Product Manager. This role is responsible for leading project lifecycle and product development and deployment initiatives for an IP Video product for an enterprise organization. This involves product planning, drafting and refining product requirements, competitive research and analysis, and all product operations through deployment. This position is hybrid and qualified candidate will work on-site in either Philadelphia PA, or Denver, CO a few days a week and other days remote. Candidates must live in either the Philadelphia metro area or the Denver metro area and be willing to go on-site each week some days.     Duties & Responsibilities  Manage products and services utilizing product and/or project management principles, strategy and execution  Understand the current GTM approach and how to engage with stakeholders as necessary for product release solutions  Proven ability to work in large, enterprise organization and communicate effectively with stakeholders  Manage key documentation deliverables such as inputs, outputs, GTM materials   Enhance product management tools, documentation, and reporting  Create and maintain product related information and communication  Create and maintain process workflow documentation to support business needs  Consistently exercise informed judgment and discretion in matters of significance  Direct cross functional teams, such as engineering or development, regarding product requirements  Act instrumentally in connecting Agile and non Agile teams to support product efforts   Requirements Desired Skills and Experience  Minimum 7 years direct product planning, product operations and product management experience  Experience in telecommunications/broadband, data service networks, or contact center environments preferred  Experience working with IP video is required Experience in an Agile or Scaled Agile environment is necessary  Experience with project or program management is necessary Knowledge and understanding of products in a technical capacity, understanding their requirements and related business needs  Experience aligning multiple business groups in a cross-functional, matrixed environment  Ability to drive and lead stakeholder meetings and manage deliverables from development and engineering  Excellent communication skills, utilizing a formal system for communications, reporting intake status, and collaborating with other internal groups  Ability to ramp up on new projects quickly and work autonomously, while actively keeping project team and client informed of milestones and potential issues    Qualifications/Technical Skill Requirements  Excellent knowledge of MS Office Suite products, especially Excel and PowerPoint for tracking, reporting, and executing slide presentations  Experience with MS Project and JIRA are helpful  Experience with broadband technology product solutions/offerings is preferred  Familiarity working with cross functional teams- IT, product development, engineering, and marketing is necessary  Experience managing numerous product lines and providing updates and insights to stakeholders at a variety of levels in a large enterprise organization    Education/Certifications  Bachelor’s degree in Business or other quantitative field  PMP certification is helpful or project management methodology courses  Consulting background is helpful but not required  Compensation For individuals assigned and/or hired to work in Colorado, Sand Cherry Associates is required by law to include a reasonable estimate of the compensation range for this role. This compensation range considers a wide range of factors considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and delivery model. This is a 6 - 12 month engagement with an annualized salary of $120,000 - $150,000. Years of experience, level of education, geographic location, unique skills/qualifications for the specific role and potential certifications can be key factors in the final compensation for this role. Benefits Our team is unique — we are passionate about what we do. At Sand Cherry, our consultants know they are impacting and shaping our clients’ industries. We recognize our employees for their contributions. Our culture is one of the most friendly and communicative in the consulting industry. Sand Cherry is not a top-heavy organization. We offer the opportunity to be part of a digital workforce. Discover the experience that only comes with self-responsibility in the workplace. Our team members manage their own workloads and are expected to deliver exceptional work for our clients. Professional career growth is one of our main priorities, as we affirm that investing in our consultants and empowering our people will also deliver the best results and value for our clients.

HDOnTap.com provides professional live streaming services for wildlife, tourism, and hospitality partners worldwide. XStreamDesigns.com designs and manufactures rugged outdoor camera enclosures and accessories for demanding environments. We are looking for a versatile and mechanically inclined Shop, Assembly & Support Technician to join our team and support both companies. This role combines technical support, hands-on fabrication, and field installation work in a fast-paced, innovative environment. Key Responsibilities 1. Streaming Support Services -Provide first-level support for live streaming systems, cameras, and related hardware. -Assist clients with troubleshooting connectivity, networking, and streaming issues. 2. System Builds & Installations -Assemble and configure off-grid solar systems for remote deployments. -Install and configure IP cameras, solar systems, and networking hardware on-site and in the shop. -Support field deployment and service trips as needed. 3. Technical Setup & Configuration -Configure IP networking, wireless systems, and solar controllers. -Test and integrate camera hardware with streaming servers and software. -Perform soldering, wiring, and electrical assembly for DC power systems. 4. Shop & Warehouse Operations -Assemble and quality-check X Stream Designs enclosure systems. -Manage inventory of parts, tools, and hardware. -Maintain an organized and efficient warehouse and work area. Desired Skills & Qualifications 1. Mechanical Aptitude: Strong hands-on skills with tools, assembly, and fabrication. 2. Networking Knowledge: General understanding of IP networking concepts (IP addresses, routers, switches, wireless). 3. Computer Literacy: Proficient with Windows MacOS and Unix; ability to learn new software and skills quickly. 4. Electrical Skills: Experience with DC power systems, wiring, and solar setups. 5. Soldering & Fabrication: Comfortable soldering wires and connectors; ability to fabricate small parts as needed. 6. Problem Solving: Self-starter with the ability to troubleshoot, think critically, and adapt. 7. Physical Readiness: Comfortable working in shop and field environments, including lifting equipment and working outdoors. Preferred Experience (Nice to Have) 1. Experience with IP cameras, streaming hardware, or AV systems. 2. Knowledge of solar charge controllers, inverters, and battery systems. 3. Prior work in fabrication, electronics assembly, or warehouse management. 4. Comfort working on ladders, rooftops, or outdoor environments during installations. What We Offer - Competitive pay based on experience. - Hands-on training with unique technology (live streaming, IP Networking, Off-Grid Solar, and Camera & Audio Systems). - Opportunity to work on exciting projects across wildlife, tourism, and technology. - Collaborative small-team environment with growth potential.

Datacenter Hardware Technician Marble, North Carolina (100% onsite) - FYI - this position wouldn't start until early December 2025. We can provide relocation assistance. This will be first shift however it will occasionally rotate (8 hours per day, 40 hours a week). Must be flexible to work varying shifts. Salary: 80-90K (pending experience) Overview: We are seeking a Datacenter Hardware Technician to support and maintain Dell server infrastructure in a high-demand, fast-paced environment. This role involves hands-on hardware troubleshooting, repairs, and installations (rack and stack), with a focus on maintaining uptime and efficiency. The ideal candidate is detail-oriented, physically capable, and comfortable working onsite within a team-based datacenter setting. Key Responsibilities: Hardware Maintenance & Repair: Perform break/fix services on Dell servers, including the replacement of components such as GPUs, NICs, memory, and other hardware. Ticket Management: Track, prioritize, and resolve hardware-related service tickets in a timely and efficient manner. Troubleshooting & Diagnostics: Identify and resolve hardware issues using knowledge of server architecture and components. Customer Service & Communication: Maintain clear, professional communication with team members and internal stakeholders to ensure smooth operations. Physical Datacenter Work: Lift up to 65 pounds, climb ladders, and carry out tasks in a physically demanding datacenter environment. Team Collaboration: Work closely with fellow technicians and other departments to meet deployment and maintenance goals. Quality & Precision: Ensure all tasks and repairs are performed to a high standard of accuracy and reliability. Additional Information: Must be a US citizen. This position requires 100% onsite presence in Marble, NC Shift is expected to be first shift, but will probably rotate often. Must be able to work varying shift. Role involves physical labor in a dynamic datacenter environment Requirements Dell Server Expertise: Proven experience racking, stacking, and servicing Dell servers in a datacenter setting. Break/Fix Proficiency: Hands-on experience diagnosing hardware issues and performing part replacements. Troubleshooting Skills: Strong problem-solving abilities and technical insight into server operations. Customer Focus: Excellent communication skills with a professional, customer-first approach. Physical Capability: Ability to lift heavy equipment (up to 65 lbs) and work on ladders as needed. Detail-Oriented: Committed to delivering high-quality work with strong attention to detail. Preferred Qualifications: Experience with Nvidia GPUs/NICs Basic understanding of networking concepts and troubleshooting Ability to read and interpret Linux logs for diagnostics Nice-to-Have Skills: Familiarity with the Linux command line (CLI) Exposure to RoCE (RDMA over Converged Ethernet) networking Benefits Our comprehensive benefits package for full-time salaried employees is effective immediately upon the start date. Benefits include comprehensive PPO medical coverage with access to a Health Savings Account (HSA) option, a vision plan, and dental insurance with the base dental plan option paid for by PGTEK. A TRICARE Supplemental Medical Insurance plan is also available.  Life Insurance, Short and Long-Term disability, and Critical Illness insurance have premiums covered. Additionally, PGTEK offers a matching 401(k) plan and a discount on pet insurance through ASPCA Pet Insurance. An Employee Assistance Program is available at no cost to all employees. We offer a generous amount of PTO and Holidays, and an Education Assistance Program is available after 12 months of employment. About PGTEK: PGTEK is a true consulting organization dedicated to helping clients achieve their business and technology objectives utilizing our decades of experience and business relationships. PGTEK invests in the educational advancements of our staff by providing the necessary resources to complete Professional and Business Certifications. Our company is our people, and we treat them like family.  EOE, including disability/veterans.