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Service Operations Specialist

$25-30

Classet

Salem, OR, USA

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Service Operations Specialist | Ace Handyman Services Why Join Us? At Ace Handyman Services, we take pride in providing top-quality home repair and maintenance services. We’re looking for a Service Operations Specialist to support both office and field operations, ensuring seamless scheduling, customer service, and job execution. If you're a skilled handyman with strong organizational and communication skills, this is a fantastic opportunity to grow within a supportive and rewarding environment. ‍ Here is just some of what we have to offer: Competitive salary: $25-$30 per hour based on experience Every Weekend off Vacation Days Vehicle and tool allowance Flexible scheduling Advancement and growth opportunities Regular pay reviews Consistent year-round work Plus more! Key Responsibilities: Coordinate and manage service appointments, ensuring smooth job execution. Provide customer service and scheduling support. Assist with sales, invoicing, and basic payroll processes. Perform handyman/tradesperson duties as needed, including job site visits. Use scheduling software (Service Titan or similar) to manage workflow. Maintain communication between clients, team members, and leadership. 40% or more of this role is going to require administrative and computer-based work Requirements What We’re Looking For: Must reside within 20 miles of the service territory Valid driver’s license, insurance, and a reliable vehicle capable of transporting materials and extension ladders Willing to submit to and able to pass a background check Proven experience as a Handyman/Tradesperson or in a similar role Must have basic tools to complete most jobs Strong organizational skills to manage multiple tasks Excellent communication skills for client and team interactions Familiarity with customer service, scheduling, and sales Ability to work independently and as part of a team Proactive problem-solving approach with attention to detail Nice-to-Have: Basic knowledge of payroll processes. Familiarity with QuickBooks Online. Experience using Service Titan or other scheduling software. Additional experience in administrative or operational support. Benefits Take control of your schedule, your earnings and your career! Paid Time Off (PTO) Sales Bonuses 401K Retirement Plan Health Care & Dental Coverage Travel Reimbursement Overtime Pay Tool Allowance Growth Opportunities Join our team and be part of a professional, growing, and customer-focused company that values work-life balance—no weekends required!

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Location
Salem, OR, USA
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