Customer Service/Call Center (Salem)

PETTIT STAFFING IS SEEKING A Call Center Customer Service Representative to join our clients team in a temporary-to-hire capacity. Must have 1+ years call center environment experience. This role is ideal with 2–4 years of customer service in manufacturing or construction environment who thrives in a fast-paced, team-oriented setting. HOW TO APPLY: hit reply and SEND RESUME The Call Center CSR will act as a key liaison between customers, production, and internal departments—ensuring timely communication, accuracy of orders, and high-quality service delivery. Responsibilities Serve as the primary point of contact for customer inquiries, orders, and issue resolution Enter and process customer orders with accuracy in ERP/CRM systems Coordinate with production, shipping, and quality departments to meet delivery schedules Provide technical support and product knowledge to customers as needed Investigate and resolve customer concerns with a solutions-driven approach. Qualifications 3–5 years of customer service experience in a manufacturing or industrial environment (required) HOW TO APPLY: hit reply and SEND RESUME PETTIT STAFFING IS A EOE