Project Manager

**This is a hybrid role that will require regular presence on-site at the client location around Cambridge, MA. **This position is not eligible for relocation assistance** The Informatics Delivery Manager (DM) is primarily accountable for fulfilling all contractual obligations for Zifo related to our customer engagements. This role is the realization of the ‘one hand to shake’ concept that would allow both the customers as well as the internal Zifo stakeholders to work with one primary point of contact for all the servicing needs for the specific engagement. The DM will provide strategic and technical leadership, as well as the consulting and program / project management skills required to analyze customer needs and opportunities to ensure Zifo successfully delivers a solution meeting the customer's objectives and goals. Requirements Responsibilities Overall accountability for the successful delivery of all projects and Zifo services in the engagement and ensure all service delivery contractual obligations are met Govern Project Health by using metrics-based health checks, perform Corrective and Preventive actions for any deviations, do follow-ups and follow throughs Chair Engagement Steering committee and other operational meetings including senior leadership from the customer and Zifo. Track action items, monitor and report their progress periodically Conceive and implement engagement improvement plans from service delivery improvement/optimization perspective Devise and implement continuous improvement plans, ensuring there are mutual gains for both the customer and Zifo Oversee engagement operations such as staffing, invoicing compliance, contract renewals, managing resource movements Customer Relationship Management – establish and nurture customer relationship across all levels with the objective of improving overall customer maturity across all customer segments that are serviced CSAT assessment and management by implementing focused improvement plans Contribute to Business Development – Perform Account Mining, Support RFP/Pursuits People Management – Provide performance feedback on Zifo resources to the line managers Provide strategic project and program management consultative guidance to customers by proactively identifying business and/or technical challenges or opportunities for improvements Bring in though leadership to the customer engagements by offering proactive insights into industrial trends Manage, motivate, and mentor cross-functional and enterprise project teams across the globe Ensure seamless experience for the customers while dealing with the various Zifo services teams across geographies Resolve any conflicts between the Zifo service lines keeping the customer interests as the priority Function as the first point of escalation from Zifo and provide timely and effective resolution in addition to doing a retrospective to address the root causes Required Skills R&D Informatics Skills Prior experience in Pharmaceutical or Biotech Research and Development industry Understanding of Drug Discovery & Development processes An Independent, Self-Motivated & Results driven mentality Willingness & ability to acquire quickly new Technical Skills & Business Principles Ability to actively contribute to business development efforts via strategic discussions with account executives and proactive discussions with client stakeholders Working experience with Productivity tools such as VISIO, Excel, PowerPoint, Word, Microsoft Project Analytical mindset and ability to thrive in ambiguities Outstanding communication skills both written and verbal Experience is making impactful presentations to D+ and C-Suite audiences Program Management skills Managing a portfolio of projects Coordinating strategic road mapping Resource & Effort Planning Project Planning & Scheduling Scope & Time Management Vendor Management Risk Assessment Cost/Benefit Analysis Qualifications: Bachelor’s/Master’s degree or equivalent in Management or Life Sciences or IT field is mandatory Minimum 10 years of experience as a Business Technology Consultant/Project Manager Minimum 8 years of experience working with Customer/Client focused delivery model & Global solution deployment, preferably in the pharmaceutical /Life sciences industry Active PMP / PgMP/Prince2 Certification Experienced in managing large customer engagements ($5M+ revenue / 50+ global team) that have multiple services being offered by the provider organization Expert in Project Management, SDLC types, people management Familiar with the global delivery model and have experience working with multidisciplinary teams located across varies geographies Consultative capabilities to convert business problems to opportunities Flexible in handling tactical issues as well as possess ability to think strategically Expert in crisis/problem management and willingness to get hands on to expedite problem resolution Function as a coach to the teams to improve collaboration and outcomes Possessing innovative mindset and have an eye for continuous improvement Experienced in managing large & concurrent projects/programs A successful Zifo-ite is Independent, Self-Motivated & Results driven Willing & able to quickly acquire new Technical Skills & Business Principles A critical thinker who possesses logical reasoning  Curious and always looking for creative solutions to complex problems Benefits CURIOSITY DRIVEN, SCIENCE FOCUSED, EMPLOYEE BUILT. Our culture is unlike any other, one where we debate, challenge ourselves, and interact with all alike. We are a curious bunch, characterized by our passion to learn and spirit of teamwork. Zifo is a global R&D solutions provider focused on the industries of Pharma, Biotech, Manufacturing QC, Medical Devices, specialty chemicals and other research-based organizations. Our team’s knowledge of science and expertise in technology help Zifo better serve our customers around the globe, including 7 of the Top 10 Biopharma companies. We look for Science – Biotechnology, Pharmaceutical Technology, Biomedical Engineering, Microbiology etc. We possess scientific and technical knowledge and bear professional and personal goals. While we have a “no doors” policy to promote free access within, we do have a tough door to walk in. We search with a two-point agenda – technical competency and cultural adaptability. We offer a competitive compensation package including accrued vacation, medical, dental, vision, 401k with company matching, life insurance, and flexible spending accounts. If you share these sentiments and are prepared for the atypical, then Zifo is your calling! Zifo is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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As a Night Operations Manager with City Wide Facility Solutions, you will play a vital role in ensuring our client's facilities are maintained to the highest standards of cleanliness and operational efficiency during the night shift. Your leadership will be crucial in coordinating staff, managing contracts, and handling client communications, all while upholding City Wide's commitment to exceptional service. Key Responsibilities: Manage nightly operations across multiple sites, ensuring service delivery meets contractual commitments. Supervise and lead independent contractors, providing guidance to maintain quality standards. Conduct regular site inspections, ensuring compliance with safety and cleanliness protocols. Communicate effectively with clients regarding service updates, issues, and resolution strategies. Document operational activities, addressing any discrepancies or concerns promptly. Support the recruitment and training of new team members to foster a culture of excellence. What We Offer: Competitive salary and comprehensive benefits package. Opportunity for professional development and career advancement within a growing organization. A supportive work environment that prioritizes employee well-being and satisfaction. If you are a self-motivated individual with a knack for leadership and a passion for maintaining operational excellence, we invite you to apply for the Night Operations Manager position at City Wide Facility Solutions! Requirements High school diploma required; bachelor's degree in management or a related field preferred. 2+ years of experience in operations management or facilities management. Proven leadership skills with a track record of managing teams effectively. Strong organizational and time management skills with acute attention to detail. Ability to communicate clearly and professionally with internal teams and clients. Physical ability to perform job duties, including lifting up to 50 pounds and conducting site inspections. Knowledge of cleaning operations and safety standards is highly desirable. Benefits ·         Medical, Dental, Vision, and Life Insurance ·         Paid Time Off (PTO), vacation, and sick leave after 60 days of employment ·         401(k) plan after one year of employment   The company has carefully reviewed this job description to ensure that it includes the role's essential functions and fundamental responsibilities. It is designed to clearly outline the position’s expectations and the competencies required for successful performance. However, this document should not be considered an exhaustive list of all duties, responsibilities, skills, or qualifications. Additional functions or requirements may be assigned by management as necessary. This job description does not constitute a contract of employment, and the company reserves the right to modify or amend this description and assign additional tasks at its discretion and as business needs evolve.

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The Construction Engineer manages, evaluates and assesses information necessary to construct the project on time, within budget and to the quality specified by the contract documents. The Engineer is the individual on the project responsible for building the overall project “on paper”. Engineers work under the leadership of Project Managers. Acts as liaison with Architects, Subcontractors, Consultants, Suppliers, Inspectors and other partners in resolving issues related to plans and specifications. Oversee and make decisions related to contract drawings and subcontract information. Ensure that all drawings and specifications properly relate to the estimate. Manage submittals and shop drawings. Assess conformance to contract specifications and resolve any conflicts in interpretation. Negotiate and request change orders. Manage information related to changes in the work, prepare an independent analysis, obtain and check estimates for the changes from subcontractor; resolve any conflicts. Overseeing the close-out process. Preparing final records for the project such as Requests for Information (RFI’s), close-out records, warranties, as-builts, Operations and Maintenance manuals (O&Ms), and evaluating information to insure compliance with contract documents. Prepare Scope of Work documents for trades and develop reports related to all aspects of the project. Schedule and attend relevant meetings, such as subcontractor trade coordination meetings, preconstruction meetings, submittal review, etc. Requirements 1+ years commercial construction experience, ideally as an Intern, Field Engineer, Foreman or a similar position. Familiarity with construction management and office productivity software, including MS Excel, MS Word, MS Project, Procore, or other web-based or mobile document and project management solutions. Experience with construction projects, mechanical/electrical systems, building materials, building mechanics, or working with craft workers is preferred. Bachelor’s Degree in Engineering, Construction Management or a related field, or equivalent work experience. Previous work experience preferred – ideally in commercial construction or with estimating and managing self-performed work activities and subcontracted work. Strong problem solving, prioritization and organizational skills. Excellent communication skills, including the ability to present complex information in a clear and concise manner. Proficient with office productivity software, including MS Excel, MS Word, MS Project, or other project management solutions. Possess a valid Driver’s license in order to travel to assigned jobsites. Maintain OSHA 30, First Aid, & CPR Certification. Compensation Range - $60,000 - $90,000 annually Benefits 📌 A flexible work environment 📌 State-of-the-art technology to get the job done 📌 New office spaces designed for today’s working environment 📌 Great benefits including healthcare, 401K match, wellness programs 📌 Opportunities for advancement and leadership training

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