Dog Daycare Lead (Sherwood)

The Dog Daycare Lead will assist with animal care, data entry, scheduling and confirming appointments/reservations, greeting all pet parents and dogs, administrative tasks of maintaining our pet management software, data entry of client/pet information, answering pet parent questions via phone and in person, cleaning, preparing dog meals and providing excellent customer service. Primary Responsibilities: - Carrying out and attaining the mission and goals of the business. - Maintaining a strong culture and lead by following company values and mission. -Empowering team members to take responsibility for their jobs and goals. - Greeting all pet parents and dogs. - Checking in and out dogs. - Performing front desk administrative duties of data entry, computer maintenance, phone calls, data entry and updating client information. - Scheduling and confirming appointments and reservations. - Promoting training, day care, grooming, and boarding packages. - Supervising groups of dogs in the daycare area at all times to ensure a safe environment. - Continuously interacting with our daycare dogs, with lots of attention and care. - Recognizing behavioral issues & address proactively in a timely and effective manner. - Ensuring daycare areas are continually monitored & kept free of messes by immediate and continual spot cleaning throughout the shift. - Daily cleaning and sanitizing play equipment, floors, beds, walls and lobby areas. - MAINTAINING A SAFE ENVIRONMENT! - Providing excellent customer service. - Being active and attentive to dogs and pet parents at all times. - Training any new staff as needed. Essential Skills: - Extremely energetic, outgoing, upbeat with a positive personality. - Must be able to work at a fast pace, in a team environment, and have exceptional customer service skills! - MUST LOVE DOGS - the noise, the hair, the messes, the love, and the smiles! Requirements: - Must have a high school diploma or equivalent. - At least 18 years or older. - Be able to lift 50 lbs. - Constantly walk and/or stand entire shift. - Background check. Availability: - Hourly position. Must be able to work the morning shift, flexible scheduling, open daycare facility for the day, no weekends but non-major holidays required. Schedule: - Full-time or Part-time - Monday to Friday - Morning shift Education: - High school or equivalent (Preferred) Experience: - Data entry: 1 year (Preferred) - Microsoft Office: 1 year (Preferred) - Phone Service: 1 year (Preferred) - Sales: 1 year (Preferred) - Management: 1 year (Preferred) If you are interested, please e-mail your resume and cover letter to: info@wagspetresort.com. Resumes without cover letters will not be considered.