Front Desk Agent/Night Audit (Salem)

Job description: Overview: We are seeking a Front Desk Agent to join our team. The ideal candidate will have a passion for hospitality and providing exceptional customer service. If you thrive in a fast-paced environment and enjoy interacting with guests, this role is perfect for you. Night Shift: 12am to 8am Responsibilities: - Greet guests in a friendly and professional manner - Check guests in and out efficiently - Answer phone calls and assist with inquiries - Handle guest requests promptly and courteously - Process reservations and cancellations accurately - Provide information about hotel services, facilities, and local attractions - Maintain a clean and organized front desk area - Collaborate with other hotel staff to ensure guest satisfaction Qualifications: - Previous experience in customer service or hospitality preferred - Familiarity with phone systems and basic computer skills - Knowledge of hotel operations and guest relations - Ability to work in a fast-paced environment while maintaining professionalism - Strong communication and interpersonal skills - Flexibility to work varying shifts, including evenings, weekends, and holidays Joining our team as a Front Desk Agent offers the opportunity to be part of a dynamic hospitality environment where you can enhance your skills and grow within the industry. Email Resume & Apply Today for Immediate Consideration Mote 6 Salem Expo Center 3195 Portland RD NE Salem, OR 97301