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Responsible for the day-to-day management of support cases, customer application updates, writing documentation for internal and customer use, ensuring that support cases are responded to and resolved according to Service License Agreements (SLAs).\r\nRequirements\r\nEssential Duties and Responsibilities\r\nHave superior customer centric focus with a proven ability to thoroughly resolve customer inquiries via phone, video calls, ticketing system, and email.\r\n Identify, research and resolve application and technical issues related to supported applications.\r\n Identify and escalate cases requiring a higher level of support\r\n Document, track and monitor issues in company provided application to ensure timely resolutions, meeting or exceeding customer SLAs.\r\n Perform quality assurance (QA) on documented bugs and new functionality. \r\n Learn new applications and business domains to expand professional knowledge\r\n Ability to multitask, prioritize and perform effectively under tight deadlines and time constraints.\r\n Expected to be self-directed, self-motivated, able to establish priorities and to work both independently and in a team environment.\r\n Expected to contribute to a technical knowledge base and write technical documentation for internal use and write technical/instructional documentation for customers\r\n Demonstrate patience, adaptability, and resourcefulness in all interactions with internal and external stakeholders\r\n Participate in a rotating after-hours support schedule, including nights and weekends.\r\n Infrequent travel may be required when providing onsite support of software.\r\n Job Requirements\r\nMust haves:\r\n High school diploma, GED, or equivalent.\r\n 1 to 3 years' experience with Application/Customer Support.\r\n Knowledge and experience with basic computer functions and systems (Windows).\r\n Knowledge and experience with Microsoft Excel and Word applications.\r\n General knowledge of programming concepts, software development cycles (SLDCs) and associated tools and platforms.\r\n Excellent communication skills, both verbal and written; strong interpersonal skills.\r\n Ability to understand application issues and articulate industry operational/technical solutions.\r\n Strong prioritization skills.\r\n Exceptional customer service skills.\r\n \r\nNice to haves:\r\n Experience in end-user support in a help desk environment.\r\n Software application installation experience.\r\n Familiarity with one or more general purpose programming languages including but not limited to: Synergy. \r\n Job Essential Functions\r\nWork Location\r\nIn-Office & Hybrid Options: Opportunities to work in the office or a combination of remote and in-office (hybrid) are also available based on preference and business needs.\r\n \r\nPhysical Requirements\r\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.\r\nProlonged Periods of Sitting or Standing: Ability to sit or stand at a desk workstation for extended periods during the workday.\r\n Manual Dexterity: Proficient use of hands and fingers to operate a computer keyboard, mouse, and other office equipment.\r\n Visual Abilities: Adequate vision to read and interpret data on computer screens and printed materials.\r\n Hearing and Speech: Clear verbal communication skills for virtual meetings and phone conversations; ability to hear and understand spoken information.\r\n Cognitive Functions: Ability to concentrate, analyze data, and make decisions with minimal distractions in a remote work environment.\r\n Minimal Physical Exertion: Occasionally lifting or moving items up to 10 pounds, such as laptops or office supplies.\r\n \r\nSynergex is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.\r\n \r\nThe base salary hiring range for this position is $45,000 - $60,000\r\nBenefits\r\nWhat Makes Synergex Awesome? 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Location:
Sacramento
Category:
Help Desk & IT Support

Craigslist
E-Waste Technician (Sacramento)
We are an e-waste and battery recycling company that provides sustainable waste solutions to business and government agencies in California. We are looking for one person to add to our team.
Proficient in IT Technology:
Hard drive Wiping Software - Research device prices
Electronic Refurbishing, Reselling
Knowledge with selling platforms such as:
Offer-up
Craigslist
Facebook marketplace
Highly motivated
There are 4 major aspects to this position: Mechanical Disassembly, Sorting, Packing, Equipment Operation.
If you have the following experience, please apply:
Computer/Technical Skills, IT Support 2-3 years experience
Warehouse
Mechanical / Hand tools
Packing, sorting, material handling
Clean background
Clean drug screen
Applicants with exceptional organization skills & previous experience working with computers and/or electronics will be given priority.
Wage Ranges From : $41,200 to $60,500 DOE : (Wages + average quarterly bonus)
WE ARE COMMITTED TO PROVIDING:
Challenging and fast paced work environment
Full-time Employment
Opportunity for Advancement
Medical, Dental, Vision benefits
Paid Vacation
Paid Holidays
Simple IRA
NO PHONE CALLS - APPLY IN PERSON AND BRING YOUR RESUME
Modern Waste Solutions: 3921 Pell Circle, Sacramento, CA 95838

3743 Pell Cir, Sacramento, CA 95838, USA
$41,200-60,500/year

Craigslist
Desktop Support Tech I/II --- Temporary for 4 - 8 weeks (Sacramento)
Desktop Support Technician level I/II (temporary) needed for approximately 4 – 8 weeks. The work is to begin on or around September 29, 2025, and would include visiting various sites for our client, in and around the greater Sacramento, CA area. Mileage will be reimbursed at the federal rate.
We are seeking a Desktop Support Technician on a temporary basis (for approximately 4 – 8 weeks) to complete Windows 11 upgrades and perform reimaging on laptops and desktops. This would include setting up users and some end user training as needed as well as possibly replacing hard drives. The hours would primarily be Monday – Friday 8:00 to 5:00 but might require afterhours work but would be rare if any.
The candidates selected must have pervious Desktop Support experience in a business environment including: upgrading desktops and laptops to Windows 11, reimaging and end user training.
This is an onsite position, and the person selected MUST have reliable personal transportation, be punctual and dependable with excellent professional customer service skills. They must also have a clean state and federal background check.
This temporary position (for approximately 4 - 8 weeks) would begin on or about September 29, 2025. The hourly pay rate is $25 – $27 per hour.
Candidates who meet the above criteria should attach a resume along with their current availability and desired hourly pay rate.

1029 J St, Sacramento, CA 95814, USA
$25-27/hour
Craigslist
SMOG TECHNICIAN (Sacramento)
Certified SMOG TECHNICIAN with 0.4 or higher score Needed for the weekends only
we have this amazing Star Certified location in the heart of Citrus heights , great work environment. Contact for more details

7165 Canelo Hills Dr, Citrus Heights, CA 95610, USA
Negotiable Salary

Workable
Application Support Specialist
Joining Synergex means navigating the career you desire with you in the driver seat. Working alongside other talented and creative minds, your contributions will serve to keep our clients on the cutting edge of technology. Through our expert consulting services, our ever-evolving comprehensive suite of products, and our top-notch developer support, Synergex ensures every single one of our customers – from global Fortune 100 companies to local businesses – has the tools and support needed to take their business to the next level. This is what we’ve been doing for over 45 years, and none of it would be possible without our awesome team – and that’s where you come in.
The Synergex Application Support Team is looking for an Application Support Specialist.
As an Application Support Specialist, you will partner with team members to help Synergex provide top tier support for our customers applications. You will do this by managing support cases, taking customer calls, writing documentation, and working with developers on new features and bug fixes.
Job Description:
The Application Support Specialist provides exceptional application support to Synergex customers worldwide. Responsible for the day-to-day management of support cases, customer application updates, writing documentation for internal and customer use, ensuring that support cases are responded to and resolved according to Service License Agreements (SLAs).
Requirements
Essential Duties and Responsibilities
Have superior customer centric focus with a proven ability to thoroughly resolve customer inquiries via phone, video calls, ticketing system, and email.
Identify, research and resolve application and technical issues related to supported applications.
Identify and escalate cases requiring a higher level of support
Document, track and monitor issues in company provided application to ensure timely resolutions, meeting or exceeding customer SLAs.
Perform quality assurance (QA) on documented bugs and new functionality.
Learn new applications and business domains to expand professional knowledge
Ability to multitask, prioritize and perform effectively under tight deadlines and time constraints.
Expected to be self-directed, self-motivated, able to establish priorities and to work both independently and in a team environment.
Expected to contribute to a technical knowledge base and write technical documentation for internal use and write technical/instructional documentation for customers
Demonstrate patience, adaptability, and resourcefulness in all interactions with internal and external stakeholders
Participate in a rotating after-hours support schedule, including nights and weekends.
Infrequent travel may be required when providing onsite support of software.
Job Requirements
Must haves:
High school diploma, GED, or equivalent.
1 to 3 years' experience with Application/Customer Support.
Knowledge and experience with basic computer functions and systems (Windows).
Knowledge and experience with Microsoft Excel and Word applications.
General knowledge of programming concepts, software development cycles (SLDCs) and associated tools and platforms.
Excellent communication skills, both verbal and written; strong interpersonal skills.
Ability to understand application issues and articulate industry operational/technical solutions.
Strong prioritization skills.
Exceptional customer service skills.
Nice to haves:
Experience in end-user support in a help desk environment.
Software application installation experience.
Familiarity with one or more general purpose programming languages including but not limited to: Synergy.
Job Essential Functions
Work Location
In-Office & Hybrid Options: Opportunities to work in the office or a combination of remote and in-office (hybrid) are also available based on preference and business needs.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Prolonged Periods of Sitting or Standing: Ability to sit or stand at a desk workstation for extended periods during the workday.
Manual Dexterity: Proficient use of hands and fingers to operate a computer keyboard, mouse, and other office equipment.
Visual Abilities: Adequate vision to read and interpret data on computer screens and printed materials.
Hearing and Speech: Clear verbal communication skills for virtual meetings and phone conversations; ability to hear and understand spoken information.
Cognitive Functions: Ability to concentrate, analyze data, and make decisions with minimal distractions in a remote work environment.
Minimal Physical Exertion: Occasionally lifting or moving items up to 10 pounds, such as laptops or office supplies.
Synergex is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
The base salary hiring range for this position is $45,000 - $60,000
Benefits
What Makes Synergex Awesome? Synergex has created a positive, vibrant culture that celebrates initiative and promotes creativity and autonomy. We have established an environment of personal growth through our support of education and professional development and our onsite and remote wellness offerings.
We have:
Loyal, enthusiastic customers who appreciate our role as their technology partner.
A stable, profitable, long-standing business with a culture that values work-life balance.
A variety of fun opportunities to connect with your coworkers both virtually and in-person.
Access to employer-sponsored wellness programs.
A comprehensive benefits package including:
Comprehensive health plan that includes medical, dental, and vision insurance.
Employer-paid long-term care, life, and AD&D coverage.
13 paid holidays.
Generous time off with the ability for PTO to roll over year-to-year.

Gold River, CA 95670, USA
$45,000/year

Craigslist
Enterprise Technical Support (Sacramento)
We are seeking a dedicated and skilled Enterprise Technical Support professional to join our dynamic team. In this role, you will serve as a pivotal point of contact for our enterprise clients, providing exceptional technical assistance and ensuring that their systems run smoothly and efficiently. You will be charged with troubleshooting complex issues, guiding clients through the resolution process, and maintaining strong relationships with key stakeholders. Our ideal candidate will have a robust technical background combined with excellent communication skills and customer service orientation. You will be empowered to develop solutions that enhance user experience and improve system performance. As the first line of support, your expertise will help minimize downtime and optimize operational efficiency for our clients. Additionally, you will collaborate with engineering and product teams to share insights gathered from client interactions, contributing to product development and improvements. Joining our team means being part of a forward-thinking organization that values innovation, teamwork, and a commitment to providing outstanding service to our enterprise customers. If you are passionate about technology and customer success, we encourage you to apply and help us support our customers' critical business functions effectively.
Responsibilities
• Provide comprehensive technical support for enterprise clients through various channels, including phone, email, and chat.
• Diagnose and troubleshoot complex technical issues related to enterprise systems and software.
• Collaborate with clients to understand their needs and provide timely solutions and recommendations.
• Create and maintain detailed documentation of technical issues and resolution steps to improve knowledge sharing.
• Monitor system alerts and proactively address potential issues before they impact client operations.
• Conduct training sessions for clients on new features and best practices to optimize their use of our products.
• Liaise with internal teams, including engineering and product management, to escalate critical issues and influence product enhancements.
Requirements
• Proven experience in a technical support role, preferably within an enterprise environment.
• Strong understanding of network protocols, operating systems, and database technologies.
• Excellent problem-solving skills and the ability to analyze complex technical issues.
• Outstanding verbal and written communication skills, with a focus on customer service.
• Ability to work independently as well as collaboratively in a team-oriented environment.
• Familiarity with ticketing systems and remote support tools to manage and resolve client inquiries.

3205 Ramos Cir, Sacramento, CA 95827, USA
Negotiable Salary
Craigslist
Instrument Technician (Sacramento Rancho cordova)
Instrument Technician
Established Company is seeking a full time employee to preform technical repairs and calibration of hand held field equipment. Applicant should have a working knowledge of basic computer use and the ability to learn moderate to advanced website skills. We are willing to train the right person. If you are a recent high school or college graduate with some science appreciation or electrical knowledge this job could be perfect for you. Applicant should also be outgoing and social and willing to undertake new tasks. This is a great opportunity.
Position is a full time Monday through Friday position; 8:00 until 5:00. This position is a long term employment position with benefits. Please remit your resume to the CraigsList e-mail provided.

11275 Sunrise Gold Cir L, Rancho Cordova, CA 95742, USA
$22-25/hour

Craigslist
tech support (roseville)
24-year-old company has both public and private clients
We consult on support for clients We have Jr techs and Sir tech. This position is for a Jr tech opportunities for bonuses
Job description
Setup network, systems both mac and PC, VOIP and wireless
Network setups will including installing switches, routers and server, Will be mentored in configurations of all network equipment , Basis understanding on networks needed.
System setup both mac and PC setting up client based mac and PC system. Attach to network and mentored in configuration of user and domain setups
VOIP deploy handset and mentored basic configuration of phones in a network environment
Deploy wireless access point and mentored in setup configuration
Support
Support consist on support windows and mac O/S and basic Microsoft apps, you will have access to Sr level support reps for questions and guidance
Must have access to reliable transportation mileage paid for any work related driving. Laptop and cell phone issued
401K plan
Customer service skills a must pay

700 Newcombe Ct, Roseville, CA 95661, USA
$20-25/hour
Craigslist
laser cutting operator-need computer skills, we will train-Awesome job (Davis/Dixon/Vacaville)
laser cutting operator-need computer skills, we will train-Awesome job. If your you have great computer skills this job would be right for you. Loading predawn files into powerful plate cutting laser. Laser will cut 1-3/4'' thick steel 6 foot x 12 foot and has 5 axis cutting head. New Machine hiring immediately

260 Arlington Way, Vacaville, CA 95687, USA
$18-25/hour
Craigslist
Customer Service / Counter Help (Granite Bay)
Swansons Cleaners is hiring full-time customer service associates. Shifts are 10:00a-6:00p M-F and 10:00a-3:00p Sat. Closed Sundays.
Candidates will most likely have Wed or Thu off each week.
Basic computer skills, reliable transportation and a positive attitude are all you need to be successful with a family-owned business that's been an industry leader since 1944.
All employees receive discounts on dry cleaning.
If you would like to cross-train to be a back-up home delivery driver you will receive a higher wage.
Call (916)933-0290 to schedule interviews with our area manager, Amanda.
If interested in driving and customer service, please bring a current DMV driving record to your interview.

6833 Brandy Cir, Granite Bay, CA 95746, USA
Negotiable Salary
Craigslist
Automotive Repairs Technician
Experienced Automotive Repairs Technician...for family owned shop in the foothills. Experienced only need apply. Repairs to all foreign and domestic vehicles, medical benefits, holiday and vacation pay. Pay DOE and is production based.

4301 Rancho Rd, Cameron Park, CA 95682, USA
Negotiable Salary
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