Desktop User Experience Service Delivery Manager

Delaware Nation Industries/Emerging Technologies is seeking an experienced Enterprise Tools Administrator to support the Navy Forge contract. This person will be responsible for administering, configuring, and optimizing Jira and Confluence environments to support enterprise project management and collaboration. This position requires a Secret clearance and is a full-time, 5 days per week onsite role located in College Park, MD. The overarching objective is to ensure a secure, reliable, and efficient IT environment that enables Forge developers to rapidly and effectively develop and deploy ICS software. The Contractor shall provide IT Operations support for the FDE, encompassing Systems Administration and Cloud Engineering services. This person will work within a larger team construct and is required to effectively collaborate with government and other contractor personnel within an Agile development framework in the performance of this contract. A Secret Clearance is REQUIRED. A Security+ Certification is REQUIRED. This position is 100% onsite. This is a full time/permanent position with excellent benefits, and outstanding compensation including full medical, dental, 401K vacation and holiday pay. Requirements Required Experience • Minimum of 5 years of experience in Jira and Confluence Administration. Required Skills • Configuring and maintaining Jira and Confluence instances. • Automating Jira workflows. • Creating and modifying Jira projects. • Supporting, troubleshooting, and configuring Jira and Confluence plugins. Desired Skills • Experience with management of the Jira Big Picture plugin. • Aggregating Jira and Confluence data into live dashboards. • Integrating tools and applications with webhooks. Benefits Covers 100% of employee benefit premiums, including Medical (PPO or HDHP Option), Vision, Dental Matching 401K Short- and Long-Term Disability Pet Insurance Professional Development/Education Reimbursement Parking and Transit Benefits for NY, NJ, ATL, and DC Metro areas Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

About the Role Join our mission to revolutionize local waste services as we grow to 10 new locations over the next five years. As a Sales Specialist, you’ll work closely with our founder to build skills in communication, customer engagement, and goal-setting, all while enjoying a flexible schedule that fits your life. Whether you’re a recent high school graduate, college student, or looking for a long-term career, this entry-level role offers hands-on training, real-world experience, and a clear path to leadership. Why Join Us? - Flexible Hours: Choose part-time or full-time to fit your classes or personal goals. - Mentorship from the Top: Get one-on-one guidance from our founder to develop professional skills and confidence. - Career Growth: Start at entry-level and advance to roles like Pod Lead or Manager, leading teams and shaping our expansion. - Competitive Pay: Earn a base salary plus uncapped weekly bonuses and referral rewards for recruiting talented peers. - Build Your Resume: Gain skills in communication, leadership, and problem-solving that stand out to future employers. - Make an Impact: Connect with your community and drive growth in a role that’s both rewarding and dynamic. Responsibilities - Connect with local community members to share our high-quality, cost-effective services. - Guide customers through a simple sign-up process to meet their needs. - Track your progress and work with mentors to improve and hit goals. - Represent our brand professionally during community outreach. - Collaborate with leadership to refine strategies and achieve team success. Who We’re Looking For We’re seeking motivated individuals with a positive attitude and a desire to learn. Ideal candidates include recent high school graduates, college students, or those pursuing a long-term career with leadership potential. You’ll need a smartphone and a commitment to mastering our training. No sales experience is required – we value enthusiasm, adaptability, and a drive to grow. A car is not required either. Ready to Shape Your Future? If you’re excited to earn, learn, and grow with a flexible, dynamic role, apply today! Send your resume or contact us to discuss how this opportunity fits your schedule and goals.

Inspiroz is seeking a driven, detail-oriented Junior School Technology Specialist (STS) to join our on-site IT support team in Colorado Springs.  As an STS, you will play a crucial role in supporting the day-to-day technology support across Inspiroz’ portfolio of charter schools.  Working under the supervision of an Inspiroz Service Delivery Manager, you will interact regularly with our remote technical support team and various client contacts. For over a decade, Inspiroz has established a reputation in the Managed IT Services industry as a premier provider of charter school focused technology strategy and support.  Take the next step in your IT career, and apply today! Key responsibilities for this position include the following:  Technical support and problem resolution  Take the lead in resolving technical issues that require on-site support.  Manage on-site installation, repairs, and maintenance for workstations, network equipment and peripheral devices.  Conduct thorough troubleshooting to identify the root cause of problems.  Assist with projects on an as-needed basis, collaborating with project teams and stakeholders as required.  Act as the liaison between on-site operations and the remote IT support team in India.  Communicate technical issues and requirements to the remote team accurately and clearly.  Provide detailed information and documentation to facilitate remote troubleshooting and support.  Works closely with the remote service desk team to resolve technical issues.  Stay up-to-date with the latest technology trends, advancements, and best practices in the education sector.   Customer support and service  Communicates updates, challenges, and tasks to the client in a clear and timely manner.  Listens actively to client concerns and addresses them appropriately.  Establishes and maintains strong relationships with clients, fostering a sense of trust and partnership.  Assists clients in aligning technology solutions with their specific goals and requirements.  Ensures client satisfaction by following up on issue resolution and providing necessary support.  Takes personal interest in the quality of work and meeting customer needs.  Demonstrates professionalism and clarity in written communication, ensuring accuracy and attention to detail in all email interactions.  Responds to emails within two hours during business hours and ensures timely responses to after-hours emails or requests, as per the company's communication policy.’  Time Entry and Ticket Management  Accurately and diligently tracks time spent on-site using ConnectWise Manage's time entry feature.  Regularly updates ticket statuses and provides clear and concise notes for effective communication and collaboration.  Follows the company's established workflow procedures, including ticket creation, assignment, and resolution processes in ConnectWise Manage.  Conducts a thorough review of assigned tickets for the next day before the end of the current shift to prepare effectively.  Requirements Knowledge of:  Windows Systems  Mac Systems  Active Directory  Networking equipment and concepts  Hardware repairs and installations  Skills  Excellent customer service skills  Excellent hands-on technical support skills  Excellent verbal and written communication skills  Abilities  Ability to demonstrate passion for technology, innovation, troubleshooting, and making a difference.  Ability to adapt to changing situations, be flexible in approach, and effectively multitask.  Ability to self-motivate and work independently when required, taking initiative and ownership of tasks.  Ability to assess own limitations, recognize when to ask for help, and effectively collaborate with others.  Education:  The successful candidate should have a Bachelor’s Degree in a Technology related field or equivalent certifications.  Experience:  The successful candidate should have at least 1-2 years’ experience in Tier 1 and 2 technical support.  Benefits What Our Ideal Candidate Will Receive:  A company focused on maintaining a great company culture  An opportunity to make a difference in the company and to be rewarded for doing so  A company that is always looking to improve while adhering to our core principles.  An opportunity for career growth within the organization  Competitive compensation package with variable pay potential and benefits  We are a mission-focused company that is committed to ensuring children of all backgrounds and abilities have the opportunity to excel academically and achieve greatness. We share in that passion with our school partners and live it through our values of: “Be Courageous”, “The Extra Mile”, “Today, Not Tomorrow” and “Communicate. Communicate. Communicate.”

Location: Remote Compensation: $28.50/hour Employment Type: Full-Time Company: USA Law Center About the Role: USA Law Center, representing a network of 10 consumer-focused law firms, is seeking an experienced Paralegal with a strong background in debt validation and credit card debt elimination. Our mission is to support clients who are current on their credit card payments but overwhelmed by their monthly financial obligations. This is a remote opportunity to join a dedicated legal team committed to upholding consumer rights and providing strategic solutions to reduce or eliminate credit card debt. Key Responsibilities: Collaborate with attorneys to develop client-specific debt resolution strategies. Conduct legal research and case preparation involving federal and state consumer protection statutes. Maintain detailed and confidential records of client communications and case progress. Support litigation and pre-litigation activities, including document preparation and review. Required Knowledge & Experience: Candidates must have experience and working knowledge of the following laws and regulatory acts: Truth in Lending Act (TILA) Fair Credit Reporting Act (FCRA) Fair Debt Collection Practices Act (FDCPA) Equal Credit Opportunity Act (ECOA) Credit CARD Act Electronic Funds Transfer Act (EFTA) Gramm-Leach-Bliley Act (GLBA) Fair Credit Billing Act (FCBA) Servicemembers Civil Relief Act (SCRA) Dodd-Frank Act Securitization Bank Secrecy Act (BSA) Consumer Protection Act of 2010 Qualifications: Prior paralegal experience in debt validation or consumer protection law. Strong analytical and organizational skills. High attention to detail with the ability to handle confidential information. Excellent written and verbal communication skills. Comfortable working with AI-powered platforms and legal technology. Thorough understanding of CRM systems and ability to maintain digital case workflows. Technologically inclined and able to learn new tools and systems with speed and confidence. Ability to work independently in a remote environment. To Apply: Please submit: Your resume A sample of your previous legal work (client information must be redacted) Note: This position is open to qualified applicants only. Recruiters: Do not contact regarding this job posting. Make a real impact by helping individuals break free from overwhelming financial stress. Join a team that values legal precision, consumer advocacy, and professional excellence.

Position Overview We are seeking a Field IT Technician to join our growing team. This role combines IT expertise with hands-on fieldwork, supporting the installation, configuration, and troubleshooting of enterprise security systems. The ideal candidate will have a strong foundation in networking, databases, and system administration, along with the ability to work independently in client environments. Responsibilities Install, configure, and maintain access control systems, video surveillance, and other security technologies. Provide IT/networking support for system integration, including switches, servers, and wireless devices. Configure databases and applications for security platforms (e.g., S2, Lenel, Genetec, Milestone, etc.). Perform troubleshooting for hardware, software, and network connectivity issues. Collaborate with project managers and engineers to deliver projects on time and within scope. Provide end-user training and support as needed. Maintain accurate service documentation, system diagrams, and project notes. Ensure compliance with company standards, client requirements, and industry best practices. Additional Qualifications 2+ years of IT or field technician experience (security industry preferred, but not required). Strong understanding of TCP/IP networking, VLANs, and Windows environments. Familiarity with databases (SQL, PostgreSQL, or similar) and basic query skills. Experience with access control or video management systems a plus. Ability to read and interpret wiring diagrams and technical documentation. Strong problem-solving skills with a customer-first mindset. Willingness to travel locally to client sites; valid driver’s license required. Ability to lift and mount equipment when needed (up to 50 lbs). Requirements Other Requirements Legally Eligible to Work in The U.S. Able to Pass a Background Investigation and Drug Screening Benefits About Us EasTec is a leading Security Integration company, delivering advanced access control, video surveillance, and networked security solutions to clients across healthcare, education, commercial, and government sectors. We pride ourselves on innovation, reliability, and excellent customer service. What We Offer - Salary & Benefits Competitive hourly rates based on experience Medical Benefits Available 401k Plan PTO (Paid Time Off) Paid Holidays Training Product Certification Genetec Lenel Milestone Bosch

we are a small boutique law firm seeking a part time paralegal to help with our client management. please contact for additional information.