Browse
···
Log in / Register

Technical Support Analyst (Richmond)

$19-26/hour

Broad + 9th, Richmond, VA 23219, USA

Favourites
Share

Description

SUMMARY: Provides technical support to the university community. Resolves moderately complex technical problems (tier 1 and some tier 2), and may provide functional direction to student employees, as needed. JOB DUTIES/RESPONSIBILITIES: Provide phone support in the Help Desk call center. Analyze computer problems; gather customer specific needs; process workflow with clear explanation of problems and resolution. Create workflow / call tickets for phone support, walk in traffic, and emails to the Help Desk. Support live chat communications. As needed, direct workflow / service requests to proper technicians or other departments within Information Services with agreed service levels Provide support for the walk up Help Desk; assist with computer service issues and provide support for mobile devices Committee assignments as assigned Other tasks as assigned WORKING CONDITIONS/PHYSICAL EFFORT: Lift and carry computer equipment, including CPUs, monitors, small printers, scanners, and other peripherals QUALIFICATIONS: Microsoft Office Software Suite previous experience Hardware support for dual core computers and newer Operating System previous experience Familiarity desired with both PC and Mac platforms for hardware and software Ability to work directly, face to face, or over the phone, with customer Ability to analyze moderately complex computer problems Ability to communicate effectively, both orally and in writing Strong organizational skills EDUCATION & EXPERIENCE: Customer Service-related experience preferred High School Diploma required Some college or professional technology education desired WORK HOURS: Full-Time; Non-Exempt position Monday-Friday 10:30AM-7:30PM, but may work a varied schedule, including adjusted shifts as needed. Weekend work during back-to-school period, and rotating weekends (Saturday/Sunday 10:00AM-4:00PM) SALARY STRUCTURE: Pay Grade 5 (Hiring Range $19.72 to $26.13 per hour)

Source:  craigslist View original post

Location
Broad + 9th, Richmond, VA 23219, USA
Show map

craigslist

You may also like

Craigslist
Systems Administrator (san francisco)
craigslist is currently seeking a systems administrator to: assist in maintaining a stable and scalable platform where milliseconds matter provide systems planning, documentation, and communication in a Unix-like / Linux / *BSD environment collaborate in designing and extending a configuration, deployment, and monitoring framework manage and maintain multiple MariaDB clusters draw from and contribute to various open source projects meet interesting tech challenges at billion-page-view-per-day scale assist in crafting a development environment for effective code testing and deployment participate in on-call rotation with the rest of the team enjoy a tech-driven, laid-back, idealistic work culture Successful candidates will have excellent troubleshooting skills, deep understanding of computer security issues, and high-level experience in as many of the following areas as possible: very high performance / traffic web architectures configuration management / large scale deployment methods / ansible systems planning, documentation, and communication Linux / *BSD / Unix-like systems administration Perl / Python / Go / shell scripting MariaDB / Postgres / SQL database design and performance tuning Apache HTTPD / Mojolicious / Starman creating custom monitoring and metric collection network-attached storage / ZFS filesystem open source and commercial firewalls relational database management systems MTA software such as Postfix and Haraka key-value stores such as Redis developer support, QA, and testing TCP/IP and related protocols x86-64 and arm hardware The ideal candidate: self-motivated and highly productive a data-driven problem solver passionate about making things better for end users loves learning and teaching others passion for automation makes teammates better resourceful and adaptable communicates effectively craigslist offers: an unusually philanthropic company mission and philosophy a small team (~40) of fun-loving, smart, interesting, idealistic people non-garden-variety tech challenges at massive scale a tech nirvana, free from VCs, sales, marketing, biz dev, or pivoting big company stability and benefits -- w/o the dysfunction and despair craigslist benefits include: 100% paid (including eligible dependents) health and dental insurance craigslist-provided health reimbursement account ($4K-$10K) 3-to-1 match on employee charitable donations (up to 10% of salary) 401(k) matching program (up to 6% of salary), with immediate vesting 4 weeks paid time off; 10 paid holidays wellness stipend (up to $150/month) Please note: Candidates must be authorized to work in the United States without sponsorship. Interviews are being conducted virtually. All craigslist staff are currently working from home. To apply, please send a cover email highlighting your experience and interests as they relate to this position and paste your plain text resume into the body of the email with 'systems administrator' in the subject line. No attachments please. craigslist is an equal opportunity employer. craigslist policy prohibits discrimination based on age, genetic information, marital/domestic partner status, medical condition (including cancer, genetic characteristics, or AIDS/HIV status), mental or physical disability, national origin and ancestry (including language use and holding a driver's license granted under Vehicle Code section 12801.9), race and color, creed, religion, sex (including pregnancy, perceived pregnancy, childbirth, breastfeeding, and related medical conditions), gender, gender identity/expression, sexual orientation, weight, height, military/veteran status, or any other characteristic protected by federal, state, or local laws.
777 Stockton St #105, San Francisco, CA 94108, USA
Negotiable Salary
Workable
Senior Network Engineer - Contract
Senior Network Engineer Duration: Long Term Contract Location: Getzville NY – Onsite Note: should be expertise in NOC and Operation and should have active Certificate with CCNA, CCNP   Job Description: As a Network Operations Engineer, you will: •             Provide 1st/2nd line technical support & incident management, monitoring for circuits and hardware. Report and track carrier issues, hardware RMA’s etc. •             Manage operational network maintenance activities and implement changes •             Provide monitoring & fault management and remediation of alerts. Tuning & optimization of monitoring systems •             Assist with root cause analysis of incidents •             Assist with periodic network reviews and analysis •             Help with establishment of operational procedures & support documentation •             Review, track and update network operations policies, standards and documentation •             Assist with development of the network management platform adoption, configuration and tuning •             Complete Daily network checks and operational handover duties •             Participate in shift rotation coverage What You'll Need: •             10+ years’ experience in IT infrastructure operations/support role •             Knowledge of network routing and switching technologies and routing protocols •             Experience with various Cisco equipment (routers, switches) •             Experience with Checkpoint, Cisco firewalls, load balancers and WAN accelerators is desirable •             Experience in scripting and programming skills (Python, Ansible, Terraform) is desirable •             Formal technical certification such as CCNA/CCNP
Getzville, University at Buffalo, NY, USA
Negotiable Salary
Golden Lion Supermarket
Financial Manager
Position: Financial Manager Department: Finance Reports to: CEO Position Summary: We are seeking a highly skilled and experienced Financial Manager to oversee the critical financial operations of our company. The ideal candidate will be responsible for financial planning, risk management, and financial reporting. This role requires a strategic thinker with strong leadership capabilities who can provide insightful analysis to support executive decision-making and drive the company's financial health and sustainable growth. Key Responsibilities: Financial Planning & Analysis (FP&A): Lead the annual budgeting and quarterly forecasting processes. Develop financial models to analyze performance, evaluate potential investments, and support strategic initiatives. Provide accurate and timely financial reports, variance analysis, and actionable insights to senior management. Monitor key performance indicators (KPIs) and track financial performance against budgets and forecasts. Financial Reporting & Compliance: Oversee the preparation of monthly, quarterly, and annual financial statements in accordance with GAAP/IFRS. Ensure all financial reporting deadlines are met consistently. Coordinate and manage the annual audit process with external auditors. Ensure compliance with all local, state, and federal regulatory requirements and tax filings. Cash Flow & Treasury Management: Manage company cash flow planning and ensure availability of funds as needed. Oversee banking relationships and manage credit facilities. Implement effective working capital management strategies for accounts receivable, accounts payable, and inventory. Qualifications and Requirements: Bachelor’s degree in Finance, Accounting, Economics, or a related field. An MBA or professional certification (e.g., CPA, CMA, CFA) is highly preferred. Proven experience (typically 7+ years) in a finance management role or similar senior finance position. Thorough knowledge of corporate financial law, accounting principles, and risk management practices. In-depth experience with financial planning, modeling, and analysis. Strong proficiency in accounting software (e.g., SAP, Oracle, NetSuite) and advanced Microsoft Excel skills. Excellent leadership, communication, and interpersonal skills, with the ability to present complex financial information in a clear and concise manner. Demonstrated ability to work strategically and collaboratively across departments.
Boston
$3,500-5,500/month
Craigslist
Cyber Security Engineer- Entry Level with Training!
Launch Your IT Career with Northstar Technologies At Northstar Technologies, we don’t just hire talent—we develop it. We’re looking for motivated problem-solvers who want to learn, grow, and build lasting careers in IT. If you bring curiosity, initiative, and the drive to take on challenges, we’ll provide the tools, training, and mentorship to help you succeed! Why Choose Northstar? We believe the best way to grow our company is to grow our people. That’s why every person starts with our hands-on, 3-month remote training program, designed to fast-track your skills with the guidance of team and access to enterprise-level equipment. What We Offer • Accelerated Learning:– In as little as 3 months (or faster, based on your pace). • Mentorship:Learn directly from experienced engineers committed to your growth. • Cutting Edge Tech: Train on modern, enterprise-grade infrastructure.. • Career Growth: Start at $22/hr with a clear path to raises and advancement. • Exciting Travel Opportunities : Gain valuable nationwide project experience, expand your professional network, and build skills in diverse environments. Work, travel, and explore! With 100% travel required, you’ll experience new cities and opportunities while your housing and relocation are fully covered. Comprehensive Benefits Medical, Dental, Vision, Life Insurance, and Paid PTO/Holidays. Who We’re Looking For Ideal candidates bring: • Problem-solving skills: You tackle challenges directly and seek new solutions. • A Willingness to Learn: You’re adaptable and eager to gain new skills. • A Team-Oriented Mindset: You value collaboration and open communication. • Attention to Detail: You’re organized and thorough. • Practical Thinking: You approach problems with an open mind and resourcefulness. Requirements: • Ability to pass a comprehensive background check (including criminal history) and drug screen. • 100% travel and relocation required (company provides housing and relocation support). • Flexibility to live and work in project cities for extended periods. • Authorization to work in the U.S. Ready to Move Forward? Send your resume to info@northstar-tek.com and start your journey with Northstar Technologies. We help businesses transform through technology, providing secure, agile, and cloud-ready IT infrastructure solutions. Our services range from strategy and consulting to design, implementation, and support.
9706 E 85th Pl, Tulsa, OK 74133, USA
$22/hour
Workable
Network Infrastructure Engineer
Day-to-day administration, monitoring, and maintenance related to routers, switches, firewalls, load balancers, packet shapers, wireless systems, and circuits. Design, implement, and monitor network systems related to: Cisco network routers, switches, firewalls, load balancers, WiFi systems, Circuits: WAN/MPLS, internet, replication, SIP, Network VPNs. Assure off-site disaster recovery environment is consistently available. Participate in disaster recovery testing as directed. Work with IT Security Team to select, implement, and maintain security-related systems and address related incidents/events. Conduct troubleshooting and repair tasks on network at a detailed level and by device. Identify and resolve recurring issues and mitigate reliability risks. Coordinate, plan, and/or execute multiple annual disaster recovery exercises. Adhere to established change management processes. Create and maintain operational procedures. Provide level 3 technical support and participate in team on-call rotation. Participate in capacity planning, ensuring that systems have the capacity to meet strategic business needs with few or no reliability issues. Work with 3rd-party vendors to procure hardware and software solutions, as well as addressing updates and issues after implementation. Provide assistance and mentoring to Network Infrastructure Administrators and other Network Infrastructure Engineers. Other duties may be assigned to meet ongoing business needs. Requirements A minimum of five years of experience working in networking as an engineer or administrator Must have hands-on experience with Cisco routers and switches as well as Cisco ACI and Cisco AnyConnect Must have experience with F5 Load Balancers, VPNs Experience supporting security initiatives and implementing security best practices in networking, to include VPNs and Cisco Firewalls Ability to maintain various network systems hardware and software technologies Scripting and automation experience in PowerShell Experience in single data center network with disaster recovery site Windows Server, Linux, and Mac OS system administration Solarwinds for network monitoring Wireshark Sniffer/packet capture tools SSH and Telnet client and terminal emulator programs Governance, Risk and Compliance assessments, PCI compliance, and audits Contracts, implementations, terminations, and maintenance of circuits from various providers Disaster recovery
Columbia, MO, USA
Negotiable Salary
Craigslist
GIS Analyst (Redding)
VESTRA Resources Inc. is seeking an energetic, self-motivated, detail-oriented individual to join our GIS / IT services team as a GIS Analyst. This is a full-time, 40 hours/ week, benefited position. This is not a remote position; this position will report to our office location in Redding, CA with some travel required to client sites or other GIS-related activities. Duties include a wide range of consulting work, including database design, application design, data development, cartographic mapping, software installation, user training, acceptance testing, rollout support, and technical support. Knowledge of cartographic principles and standards and demonstrated proficiency with ESRI ArcGIS and standard Microsoft Office packages are required. Qualified candidates shall possess: B.S. / B.A. in GIS, Geography, Environmental Science, Planning or related discipline with 3 or more years of GIS experience, or the equivalent combination of education and experience. Demonstrated knowledge and skills using Esri's suite of GIS products. Experience with ArcGIS Online, ArcGIS Pro, and ArcGIS Field Maps required. Experience with ArcGIS Server, ArcGIS Portal, ArcGIS Experience Builder, and ArcGIS Survey123 a plus. Experience with ArcGIS Parcel fabric Implementation and parcel editing and updates a plus. Knowledge of applications of GIS within specific domains such as natural resources, agriculture, local and state government, or transportation preferred. Knowledge of QA/QC techniques to assess the quality, accuracy and content of spatial databases. Proficient knowledge of modeling, geoprocessing, and analysis using GIS software and datasets. Knowledge of the programming language Python highly preferred. Knowledge of programming languages, such as JavaScript or HTML5 is a plus. Excellent written and verbal communication skills and a desire to interact with clients and agency staff. Excellent organizational skills and ability to thrive in a fast paced, high-pressure, challenging work environment. Genuinely excited and enthusiastic about learning and pushing technical limits and finding new solutions. Position requires driving; current/valid unrestricted driver's license required. Must be authorized to work lawfully in the United States without sponsorship. VESTRA will not sponsor applicants for work visas. VESTRA has a reputation for developing innovative solutions to address the needs of our clients. For this reason, the ability to think creatively and follow through on ideas is essential. VESTRA is located in Northern California, an area ideal for the outdoor enthusiast. The surrounding area offers year-round recreational activities such as boating, skiing, hiking, bicycling, hunting, and fishing. Our community offers excellent schools, affordable housing, and access to cultural events. VESTRA is an equal-opportunity employer and makes employment decisions on the basis of merit. VESTRA intends to employ the best available persons in every position. VESTRA is committed to compliance with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in Company operations. VESTRA offers competitive pay and benefits (medical, dental, vision, life, LTD), 401k plan with employer match, fitness plan reimbursement, pet friendly office, and opportunities for training and professional growth. The hourly rate for this position is $27.64 – $43.27 and will be assigned based on the level of qualifications and experience applicable to the position. Hourly rate may be higher based upon applicable experience over 5 years, graduate and post graduate studies, or GISP or PMP certifications. There is future growth available for this position to Senior GIS Analyst and project management opportunities, and will be determined based upon experience, responsibilities, and performance. For more information about VESTRA, visit our website for more information at www.vestra.com. For cost-of-living information in Shasta County visit the Shasta Economic Development Corporation website at https://www.shastaedc.org/quality-of-life/#cost-of-living. VESTRA will not sponsor applicants for work visas. Qualified candidates please send letter of interest, resume, transcripts, and references to Human Resources by responding to this job advertisement using the links at the bottom of this post. For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. Click Here to Apply or use the link below https://www.applicantpro.com/openings/vestra/jobs/3868102-912899
3652 Electro Way, Redding, CA 96002, USA
$27-43/hour
Cookie
Cookie Settings
Our Apps
Download
Download on the
APP Store
Download
Get it on
Google Play
© 2025 Servanan International Pte. Ltd.