IT Technician at High-Growth IT Startup in SF Area (castro / upper market)

Fully onsite, temp to perm, ASAP start date. Pay is BOE 48-85 per hour • 30% Network Operations and Security Management: Responsible for the daily operations, maintenance, and troubleshooting of the branch’s network. Monitor and analyze network performance, respond promptly to and resolve operational issues and incidents. Perform fault diagnosis and resolution for various types of network failures; create and manage support tickets with third-party vendors for any type of network performance degradation or system issue. Conduct regular and ad-hoc health checks to identify and eliminate risks, ensuring the overall health of the network environment. Coordinate with maintenance vendors for hardware repair and replacement. Responsible for network-related disaster recovery activities, including drills, testing, and documentation. • 25% Network Architecture Optimization and Technical Standards Development: Design and optimize network architecture by incorporating industry best practices and aligning with headquarters’ technical standards. Continuously improve the network architecture and evaluate emerging technologies for potential adoption. Revise and refine network management technical standards in accordance with HQ requirements and local business needs. • 20% Network Asset Management: Maintain and update network topology diagrams, as well as asset records for network devices and leased lines. Manage VLANs, IP addresses, DNS, and domain environments. Responsible for network configuration management and firewall port administration. Implement lifecycle management for network devices, including procurement and replacement. Handle equipment installation, placement, cabling, labeling, power supply, stacking, and routine inspections. • 10% Network Version and Patch Management: Responsible for the installation, configuration, patching, and maintenance of network infrastructure supporting the headquarters and branch data centers. Coordinate planned network upgrades with HQ departments and third parties. Perform firmware updates for network and security devices to ensure they remain on the latest versions. • 5% Network Business and Financial Management: Liaise with network vendors and participate in budgeting, procurement, contracting, invoice review, and payment processes for network-related services, ensuring service quality, cost control, and compliance. Collaborate with the Information Security Office and Risk Management Department to oversee vendor management and monitor their adherence to service level agreements (SLAs). • 5% Collaboration and Support: Work closely with other technical teams to complete network-related tasks. Provide network support and guidance to other IT staff, promoting knowledge sharing and continuous improvement. • 5% Other Duties: Perform additional related responsibilities as assigned. Requirements • College graduate with specialization in Computer Science, Information Technology, Computer Engineering or a related discipline or equivalent experience or equivalent combination of education and experience. • 3 years of satisfactory, progressive experience in network administration in a business environment incorporating switch, router and firewall configuration, network monitoring, and experience utilizing network management tools to that are acceptable to the management of the Information technology Department. Knowledge of network topology, understanding of LANS, VPN, Wi-Fi, etc. is required. • Fluent in English and Chinese. SPECIFICATIONS: • Strong knowledge in network administration, cyber security, IT operation, inventory and patch management, incident response, and etc.; • Must be able to prioritize work and multitask in a fast-paced environment. • Require participation in periodic network devices updates outside of normal business hours and respond to network-related operation issues and incidents in a timely manner. • Communication regarding work matters with the headquarters is allowed outside of regular working hours. • Have strong written and oral communication skills in English and oral communication in Mandarin. Self-motivated and with strong responsibility. • Holding professional certifications of CCNA, CCNP or CISSP is a good plus.

About GBG Enabling safe and rewarding digital lives for genuine people, everywhere We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification. With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live. About the team and role Identity and Fraud Product Team You’ll be joining a strategic product team focused on building and scaling authoritative data identity solutions globally. This team is responsible for integrating and managing relationships with credit bureaus, public record data sources, and other authoritative data providers to ensure the highest standards of identity verification. Head of Product – Authoritative Data Identity Solutions As Head of Product, you will lead the global strategy and execution for authoritative data identity solutions. You will own and nurture relationships with key data providers including credit bureaus and public record sources, and manage a globally distributed product team. Your leadership will be critical in shaping the future of identity verification through trusted data partnerships and innovative product development. What you will do Define and execute the global product strategy for authoritative data identity solutions. Own and manage relationships with credit bureaus, public record data providers, and other authoritative sources. Lead a globally distributed product team, fostering collaboration and high performance. Collaborate with internal stakeholders including engineering, data science, and compliance teams. Identify market opportunities and customer needs to drive product innovation and differentiation. Ensure product compliance with global regulatory standards including KYC, AML, and GDPR. Represent the product vision in customer engagements, industry forums, and strategic partnerships. Skills we are looking for Extensive experience in product leadership, preferably in identity verification or data-driven products. Strong understanding of authoritative data sources including credit bureaus and public records. Proven ability to manage and inspire globally distributed teams. Excellent relationship management and negotiation skills with external partners. Strategic thinker with a track record of delivering impactful product outcomes. Deep knowledge of regulatory frameworks such as KYC, AML, and GDPR. Exceptional communication and stakeholder management skills. To find out more As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process. To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to behired@gbgplc.com and we’ll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers. Unleash your potential and be part of our mission to power safe and rewarding digital lives.

Booklog is looking for a level 1 – 3 technical support individual. This position is to provide outstanding technical support for Booklog software and various interfaces along with onboarding of new customers, testing of software and training on usage of software. We’re looking for a motivated individual to be part of our committed team. We need to be the experts so our customers don’t have to. Located in Chicago’s Andersonville neighborhood; telecommuting is available. Qualifications • At least 2 years experience in technical support, preferably phone support • Experience with Microsoft Windows operating systems • Familiarity with databases and database troubleshooting • Knowledge of computer network systems • Ability to troubleshoot software problems and offer solutions by phone • Good problem solving skills with attention to detail • Strong verbal, written, interpersonal, and organizational skills • Ability to work both independently and in a team environment • Experience with SQL Server 2022, Sybase SQL applications and databases • Ability and excitement to learn new skills • A ‘think outside of the box’ mentality • Customer Service experience • Software training experience a plus • Previous experience training customers on software usage • Experience with use of peripheral devices • 10% or less travel to customer locations within the US to train and install software Benefits • Casual environment with a great group of people who love what they do • In office or telecommuting options • 100% paid health insurance • 2 weeks vacation to start • Generous 401K options • Permanent full-time. PLEASE SEND RESUME WHEN APPLYING

D2B Groups is seeking an experienced Sales Operations Director (Estimating & Project Management) to lead its estimating and project management operations in the electrical and construction sector for a close client of ours. This pivotal role requires a strategic thinker who can enhance operational efficiency while driving sales growth. You will be responsible for overseeing the estimating department, ensuring accurate and timely project bids, and managing project lifecycles from inception to completion. Key Responsibilities: Develop and implement estimating processes and best practices that enhance efficiency and accuracy. Coordinate with sales teams to gather project specifications and requirements for accurate bid preparation. Oversee project management activities to ensure that projects are delivered on time and within budget. Build and maintain strong relationships with clients, suppliers, and subcontractors. Provide guidance and support to the estimating and project management teams, coaching them on technical and procedural aspects. Analyze project performance and provide insights to improve future estimates and project execution. Collaborate with the sales department to develop competitive pricing strategies. Monitor industry trends and competitive activities to ensure our estimating processes remain cutting-edge and effective. If you possess a strategic vision coupled with a hands-on approach in estimating and project management, we encourage you to apply for this exciting leadership opportunity. Requirements Bachelor's degree in Engineering, Construction Management, or a related field. Proven experience as a Sales Operations Director or in a similar role within the HVAC, equipment, or construction industry. Strong understanding of estimating processes and project management methodologies. Excellent leadership and team development skills. Strong analytical skills and the ability to improve processes. Exceptional communication and interpersonal skills. Proficiency in project management software and estimating tools. Ability to work in a fast-paced, dynamic environment. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Training & Development Work From Home

LINK TO JOB POSTING DOC: https://docs.google.com/document/d/e/2PACX-1vQ2eHIedyLv8bdqmUhvMZsKTb3L-xmmdMtxrG8yd28yhQSX29Q5QA3IbN5befY-zpqFu3rGsq22VIiy/pub -------------------------------------------------------------- CENTRAL OHIO SERVICE & SYSTEMS SPECIALIST – JOB DESCRIPTION POSITION OVERVIEW: We are seeking a highly motivated and experienced Central Ohio Service & Strategy Specialist to serve as BOTH the strategic/organizational leader and on-site project/service leader for the Central Ohio region. This role is the primary standard-bearer for both strategy and on-site delivery, combining leadership responsibilities with hands-on execution. The position requires extensive experience in both leadership/strategy and operational/technical domains. KEY FOCUS AREAS: Develop and execute strategy for client service and internal process improvement Lead and execute projects from scoping to completion Oversee and deliver on-site technology and client-facing service Organize meetings, set agendas, and follow up on action items Design, document, and implement systems and processes Manage internal and external communications, escalations, and planning NECESSARY SOFTWARE KNOWLEDGE: Ticketing & IT Service Management (ConnectWise, ServiceNow, SuperOps, etc.) Documentation & Collaboration (Confluence, SharePoint, Google Workspace, Office 365) Remote Support (TeamViewer, LogMeIn, AnyDesk, Microsoft RDP) Cybersecurity Tools, endpoint protection, MFA, CMMC 2.0 practices a plus Networking & Monitoring (PRTG, SolarWinds, Ubiquiti, Meraki) CRM & Communication (Salesforce, HubSpot, Slack, Teams, Zoom) LOCATION REQUIREMENT: Must be located in Central Ohio Regular on-site client visits throughout Central Ohio; home-based role with travel CORE RESPONSIBILITIES: Design, implement, and maintain operational systems and standardized workflows Develop and document business processes; create process automation where applicable Establish and track metrics/KPIs; lead process improvement (Kaizen, ‘5 Whys’, PSDA, etc.) Initiate regular client updates; create communication schedules and alerts Organize, lead, document, and follow up on meetings and action items Collaborate on escalations; ensure thorough documentation and process follow-through Own project deliverables and tracking from start to finish Provide hands-on technical support during on-site visits (network cabling, equipment moves up to 50+ lbs, etc.) REQUIRED QUALIFICATIONS: Must be based in Central Ohio 5+ years in both leadership/strategy AND operational/technical roles (not entry level) Demonstrated abilities in strategic planning, team leadership, and hands-on delivery Strong understanding of IT systems and business processes Excellent written and verbal communication Able to manage multiple projects, work independently and directly with clients DESIRED QUALIFICATIONS: Experience with process improvement methodologies and project management Technical certifications relevant to IT service delivery Familiarity with automation tools, AI, and operational challenges KEY SUCCESS INDICATORS: Operational systems implemented and maintained successfully Consistent proactive, effective communication Clear meeting outcomes and documentation Reliable completion of projects within timelines High client satisfaction and process ownership OUR COMPANY CULTURE: We lead with kindness, act with honesty, and are committed to always giving our best. Our team thrives on curiosity, creative solutions, and a constant drive to improve – for our clients and each other. COMPENSATION & BENEFITS: $27–$40/hr, part-time (approx. 20-30 hrs/week, 9 a.m. to noon core hours, flexibility required) Full medical, vision, dental 401(k) with 4% company contribution Mileage reimbursement at $0.30/mile for on-site work Growth opportunity in a dynamic, supportive environment HOW TO APPLY: Click link at top to see application info.

Company Overview Enterprise Horizon Consulting Group (EHCG) is a Woman-Owned Small Business specializing in IT Consulting which has successfully delivered key capabilities to the Navy, Army, and NASA over the past 15+ years. EHCG provides best in class services to its customers in the following areas: Business Systems Services; Business Intelligence; Data Analytics and Dashboarding; Enterprise Resource Planning (SAP) Implementation; Legacy System Optimization; Digital Transformation; Cloud Migration; Integration and Modernization; and Risk Management Framework Processes (RMF).   Job Description Enterprise Horizon is seeking a highly skilled and security-conscious SAP UI5 Developer to support mission-critical DoD systems. The role involves developing and maintaining SAP Fiori/UI5 applications within a secure, structured, and high-compliance defense environment. The ideal candidate will combine strong technical expertise with an understanding of military operational needs, working closely with functional teams, system integrators, and DoD stakeholders.   Key Responsibilities Develop and maintain responsive SAP Fiori/UI5 applications in accordance with DoD security standards. Customize standard SAP applications and create new custom apps using SAP UI5 framework. Integrate frontend applications with SAP ECC/S/4HANA backend using OData and RESTful services. Ensure compliance DoD cybersecurity protocols during design and development. Work with IT and functional teams to gather requirements, provide technical solutions, and support lifecycle management. Participate in deployment activities, testing, validation, and user acceptance processes. Ensure high availability, reliability, and performance of UI5 applications within secure networks. Produce detailed documentation, technical specifications, and security-related compliance reports as needed. Requirements Required Skills & Qualifications Active Security Clearance (Secret or above preferred) or ability to obtain one. Proven experience with SAP UI5, Fiori, JavaScript, HTML5, and CSS3. Proficient in OData service integration, SAP Gateway, and Fiori Elements. Experience in developing SAP UI applications within controlled, secure environments. Familiarity with SAP ECC or S/4HANA systems used in defense or government sectors. Ability to work in a structured, documentation-driven environment.   Preferred Qualifications Experience working on Army ERP or logistics systems (e.g., GCSS-Army, LMP, GFEBS). Understanding of Army IT frameworks, including RMF (Risk Management Framework). Familiarity with ABAP debugging and backend development. SAP Fiori Certification or equivalent credentials.   Soft Skills & Attributes Strong attention to detail and commitment to data integrity and security. Effective communication with both technical and non-technical stakeholders. Ability to work independently or as part of a cross-functional IT team. Problem-solving skills with a mission-oriented mindset. Benefits Benefits We offer full-time salaried employees competitive salaries with a range of benefits, including: • Medical, Dental, & Vision • Life Insurance, Short-term Disability, Long-term Disability • SIMPLE IRA with Company Match • Federal Holidays • Vacation & Sick Leave   $500 Referral Bonus  If this position is not a perfect fit for you, but you know someone who would be a great match, please refer them to us via our Candidate Referral Program by going to: www.enterprisehorizon.com/candidatereferrals. If we hire them, you could receive $500! See the link for further details.    Enterprise Horizon Consulting Group is an equal opportunity employer. Enterprise Horizon Consulting Group does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, marital status, sexual orientation, gender identity, national origin, ancestry, age (40 and over), physical or mental disability, or protected veteran status, or any other protected status in accordance with all applicable federal, state and local laws.