Passport Online - Customer Service (Pacoima)

Job Title*: IT Helpdesk Technician Position Type: (Exempt or Non-Exempt): Non-Exempt, Full-time, Staff, Non-faculty Reports to: Director of Innovation and Technology Closing Date: When Filled Start Date: October 30, 2025 Location: Redmond, WA Pay Range: $55,000 to $65,000 (Dependent on Experience) Benefits: • Employer-Subsidized Medical • Dental and Vision Insurance Available • Employer Paid Life Insurance • Accidental Death and Dismemberment Insurance • Short Term and Long-term Disability Insurance • Paid Leave (Vacation, PTO, Maternity, Paternity) • Employee Assistance Program • Retirement • Professional Development • Tuition Discount • Needs-based Tuition Assistance • Discounted School Lunches • Costco Membership Reimbursement Application: ONLY Accepted at https://www.tbcs.org/employment; to view our school profile, go to https://www.tbcs.org/academics/college-advising/school-profile. Do you find fulfillment in contributing to something larger than yourself, creating a lasting impact? Do you enjoy being part of a Christian community united in a common goal? Do you enjoy making a difference in the lives of students directly in the classroom or through a supporting role? Read on to find out more about our amazing school! The Bear Creek School is a classical Christian School for preschool – grade 12. We are a nondenominational, private, day school accredited by the Northwest Association of Independent Schools. At The Bear Creek School, a Christian classical education serves as a powerful framework for teaching and inspiring students and introducing them to the great minds, great works, great events, great discoveries, and great art of the centuries. We believe knowledge which endures is worth student attention; we believe studying minds of the past helps us understand and shape our future; we believe wisdom is developed by reflectively considering ideas in light of the Christian worldview. The school’s mission is to provide a high-quality, Christian liberal arts education in a nurturing environment that will enable each student to become the individual God intends. Please see our website, www.tbcs.org, for additional information. Your Role. The Bear Creek School is currently seeking to add a member to our team! The Help Desk Technician provides on-going support for all client hardware and software products used at the school. Works with teachers and staff to troubleshoot AV and hardware issues, as well as set up and troubleshoot networked client computers, tablets, and printers. Understands the connectivity between projectors, speakers, document cameras, wireless broadcast systems as well as all associated cables between those devices and is able to troubleshoot connectivity issues on the fly in active classroom environments. As a member of The Bear Creek School, you belong to a vibrant preschool - grade 12 community fully committed to the mission of our school. Why you should work at The Bear Creek School. Bear Creek is a vibrant community of faculty and staff committed to the mission, offering many ways for students and adults to learn, play, and serve together in an inclusive, caring environment. At The Bear Creek School, a Christian classical education serves as a powerful framework for teaching and inspiring students. You can support the mission of Bear Creek by joining our student support team! We are seeking an individual who will: • Support the computer network, client machines, school AV systems, printers, tablets, and third-party software applications by providing technical support and answering tickets based on: computer hardware, computer software, classroom AV connections, printing, iPads, and account issues in addition to any other Tier 1 tech support needs. • Quickly adapt to fixing new computer issues and understanding new systems as they present themselves. • Perform other duties as assigned by the Director of Innovation and Technology The successful individual in this position will: • Enjoy working in a fast-paced environment. • Take initiative. • Execute tasks independently when needed and work cooperatively with a team regularly. Required Experience and Education: • Bachelor’s degree preferred • Two years or more of information technology experience preferred • Experience in an educational environment preferred • Excellent troubleshooting skills of both hardware and software and ability to do basic computer repairs required • Good understanding of computer networks, hardware, Microsoft Windows 7and 8, and Microsoft Office products required • Strong AV skills with knowledge of connectivity between projectors, speakers, document cameras, wireless broadcast systems, and docking stations as well as all associated cables between those devices required • Installation and maintenance of short run in-wall and dropped ceiling cables as well as crimping and repair of ethernet cables • Familiarity with Apple OSX and iPads preferred • Ability to occasionally work outside of business hours when needed • Work professionally and patiently with all members of The Bear Creek School community • Hold CPR/AED/First Aid certification (with epinephrine autoinjector supplement) or obtain certification within 90 days of employment start date • Currently authorized to work in the United States for any employer (sponsorship is not available for this position) It's more than a Job. As a part of our community, you also need to: • Be able to positively support the school’s policies and practices and work collaboratively in a professional organization. • Be truthful, positive, and purposeful when communicating with others. • Be able to use strong written and oral communication skills to transfer thoughts and express ideas. • Be flexible and adaptable in dealing with new, different, or changing requirements. • Maintain confidentiality and security of information. • Hold self and others accountable to accomplish results. • Be effective in handling multiple concurrent tasks. • Be familiar with Microsoft Office Suite, ability to learn and work with the school’s integrated data-based software package as needed. • Adhere to biblical standards in all areas of conduct. You must meet the following physical requirements. • Requires standing for long periods of time • Ability to move about the classroom, reach high and low places • Ability to lift 50 pounds • Work in a climate-controlled office with travel outdoors between buildings To apply or view all jobs at The Bear Creek School go to https://www.tbcs.org/employment. Disclaimers The Bear Creek School is an equal opportunity employer. All employees of The Bear Creek School must agree to carry out their responsibilities in a manner that is consistent with The Bear Creek School’s Mission Statement, Statement of Faith, Employee Handbook, and conduct themselves in a manner consistent with biblical standards. Offers of employment are contingent on the successful outcome of a criminal background check. The above job posting is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws. Regular attendance and punctuality are essential functions of all jobs at The Bear Creek School. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an “at-will” basis. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who cannot perform the essential functions of the position, even with reasonable accommodations, or who pose a direct threat or significant risk to the health and safety of themselves or other employees and students.

Espresso Equipment Sales and Service is seeking a skilled, detail-oriented Espresso Machine Service Technician to join our growing team. This role includes servicing, repairing, and maintaining commercial espresso machines, brewers, and grinders. Technicians travel to customer locations throughout Northwest Ohio and Southern Michigan for on-site repairs, preventative maintenance, installations, and diagnostics. This is a customer-facing role that requires technical knowledge, a professional attitude, and a commitment to providing exceptional service. Key Responsibilities: Diagnose and repair espresso machines, grinders, and brewers (various brands/models) Perform routine preventative maintenance and calibration Install and set up new or refurbished equipment, including water line connections Provide technical support and training to customers on equipment use and maintenance Create and enhance relationships with customers by offering optimal service and support Document all service visits, repairs, and parts used accurately Maintain a clean, organized workspace at job sites and in the company vehicle Manage service tools and parts inventory in assigned service vehicle Communicate clearly and professionally with customers and team members Stay current on manufacturer guidelines, equipment specs, and technical certifications Qualifications: Mechanical or electrical repair experience preferred (appliances, HVAC, plumbing, vending, etc.) Plumbing experience is strongly preferred Experience with coffee or espresso equipment is a plus, but not required—willing to train the right candidate Strong troubleshooting and problem-solving skills Valid driver’s license and clean driving record Excellent customer service, communication, and time management skills Professional, self-motivated, and detail-oriented Benefits: Competitive pay based on experience On-the-job training and technical certifications Company service vehicle, tools, and uniform provided Opportunities for career growth in a specialized field Supportive, team-oriented work environment To apply: Please email a brief cover letter and resume.

Datacenter Hardware Technician Marble, North Carolina (100% onsite) - FYI - this position wouldn't start until early December 2025. We can provide relocation assistance. This will be first shift however it will occasionally rotate (8 hours per day, 40 hours a week). Must be flexible to work varying shifts. Salary: 80-90K (pending experience) Overview: We are seeking a Datacenter Hardware Technician to support and maintain Dell server infrastructure in a high-demand, fast-paced environment. This role involves hands-on hardware troubleshooting, repairs, and installations (rack and stack), with a focus on maintaining uptime and efficiency. The ideal candidate is detail-oriented, physically capable, and comfortable working onsite within a team-based datacenter setting. Key Responsibilities: Hardware Maintenance & Repair: Perform break/fix services on Dell servers, including the replacement of components such as GPUs, NICs, memory, and other hardware. Ticket Management: Track, prioritize, and resolve hardware-related service tickets in a timely and efficient manner. Troubleshooting & Diagnostics: Identify and resolve hardware issues using knowledge of server architecture and components. Customer Service & Communication: Maintain clear, professional communication with team members and internal stakeholders to ensure smooth operations. Physical Datacenter Work: Lift up to 65 pounds, climb ladders, and carry out tasks in a physically demanding datacenter environment. Team Collaboration: Work closely with fellow technicians and other departments to meet deployment and maintenance goals. Quality & Precision: Ensure all tasks and repairs are performed to a high standard of accuracy and reliability. Additional Information: Must be a US citizen. This position requires 100% onsite presence in Marble, NC Shift is expected to be first shift, but will probably rotate often. Must be able to work varying shift. Role involves physical labor in a dynamic datacenter environment Requirements Dell Server Expertise: Proven experience racking, stacking, and servicing Dell servers in a datacenter setting. Break/Fix Proficiency: Hands-on experience diagnosing hardware issues and performing part replacements. Troubleshooting Skills: Strong problem-solving abilities and technical insight into server operations. Customer Focus: Excellent communication skills with a professional, customer-first approach. Physical Capability: Ability to lift heavy equipment (up to 65 lbs) and work on ladders as needed. Detail-Oriented: Committed to delivering high-quality work with strong attention to detail. Preferred Qualifications: Experience with Nvidia GPUs/NICs Basic understanding of networking concepts and troubleshooting Ability to read and interpret Linux logs for diagnostics Nice-to-Have Skills: Familiarity with the Linux command line (CLI) Exposure to RoCE (RDMA over Converged Ethernet) networking Benefits Our comprehensive benefits package for full-time salaried employees is effective immediately upon the start date. Benefits include comprehensive PPO medical coverage with access to a Health Savings Account (HSA) option, a vision plan, and dental insurance with the base dental plan option paid for by PGTEK. A TRICARE Supplemental Medical Insurance plan is also available.  Life Insurance, Short and Long-Term disability, and Critical Illness insurance have premiums covered. Additionally, PGTEK offers a matching 401(k) plan and a discount on pet insurance through ASPCA Pet Insurance. An Employee Assistance Program is available at no cost to all employees. We offer a generous amount of PTO and Holidays, and an Education Assistance Program is available after 12 months of employment. About PGTEK: PGTEK is a true consulting organization dedicated to helping clients achieve their business and technology objectives utilizing our decades of experience and business relationships. PGTEK invests in the educational advancements of our staff by providing the necessary resources to complete Professional and Business Certifications. Our company is our people, and we treat them like family.  EOE, including disability/veterans.

Computer Production Technician Location: Vista, California (On-site, US Site Team) Employment Type: Hourly, Full-Time About Protectli Protectli designs, builds, and supports small form factor computers and network appliances trusted by customers worldwide. At our US site, we assemble and ship products with a focus on quality, reliability, and customer satisfaction. Our team values collaboration, adaptability, and attention to detail in a hands-on environment. Role Overview We are seeking a Computer Production Technician to join our US site team. This role is primarily focused on assembling, testing, and shipping Protectli products while supporting day-to-day operations. While production is the main responsibility, candidates with customer service, technical support, or sales experience may have opportunities to assist with customer inquiries or troubleshooting as business needs arise. Protectli values team members who bring a variety of skills and interests, and growth opportunities are available based on performance and fit. This role reports directly to the US Site Operations Manager or Production Technician Lead. Key Responsibilities Assemble, test, and troubleshoot Protectli computers and network appliances. Follow established procedures for production, shipping, and returns. Maintain accurate records of builds, shipments, and inventory transactions. Ensure quality control and escalate issues when needed. Support cross-functional site operations, adapting to changing priorities. Contribute to a clean, safe, and organized work environment. Participate in problem-solving and suggest improvements to processes. Support customer inquiries (sales or support) as needed, with training provided. Adapt to shifting priorities while maintaining high quality standards. Requirements Strong attention to detail; ability to follow procedural steps precisely. Basic knowledge of computer hardware (RAM, CPU, storage, networking, etc.). Basic computer skills (Google Workspace, MS Office, or similar). Strong communication and teamwork abilities. Detail-oriented, adaptable, and willing to learn new skills. Ability to lift up to 40 lbs. and stand for extended periods. Authorized to work in the United States. Availability to work on site in Vista, California Monday through Friday from 8 AM to 5 PM. Flexibility to work overtime hours or off-hours as needed with proper compensation. Preferred Qualities Prior experience in electronics assembly, production, or logistics. Experience in customer service, sales, or technical support. Ability to explain technical concepts in simple terms. Interest in IT, networking, or open-source systems. Ability to work independently with minimal supervision. Compensation & Benefits Hourly pay commensurate with experience between $20 - $25 per hour. Growth potential within the US site team (e.g., lead, combined roles, or specialized functions depending on fit and company needs). Eligible for full-time benefits package upon meeting employment requirements: Paid holidays and sick time Medical, dental, vision, and life insurance 401(k) with company match Opportunity to convert to salary and receive paid vacation Company perks including: Company-sponsored lunches 3 days per week Education & professional development reimbursement programs Sabbatical program after 5 years of continuous full time employment Why Join Protectli? As a Production Technician, you’ll gain hands-on experience with computer hardware while also having the chance to develop customer-facing skills. Whether your strengths are technical, organizational, or interpersonal, Protectli offers opportunities to grow with a company that values initiative and versatility.

This position is posted by Jobgether on behalf of Fliff Inc. We are currently looking for a Product Manager in Texas (USA). This role offers a unique opportunity to shape and deliver engaging, innovative products in the fast-growing sports gaming space. You will lead the full product lifecycle, turning market insights, customer feedback, and data-driven analyses into actionable roadmaps and feature sets. The position involves close collaboration with engineering, operations, finance, legal, and other stakeholders to ensure products are not only fun and competitive but also aligned with business objectives. This is a highly dynamic and fast-paced environment, perfect for a proactive, analytical, and creative professional. The role emphasizes ownership, impact, and the ability to translate complex requirements into simple, effective solutions. You will have the freedom to innovate while contributing to a collaborative and supportive team culture. Accountabilities Own the end-to-end product lifecycle, from concept to launch, across multiple streams and product verticals. Translate market trends, customer insights, and quantitative data into actionable roadmaps, product features, and capabilities. Collaborate cross-functionally with engineering, operations, finance, legal, and other stakeholders to define success metrics and deliver measurable outcomes. Ensure product decisions are data-driven, customer-focused, and aligned with business priorities. Continuously refine products based on feedback, testing, and evolving market demands. Requirements 4–10 years of experience in product management, with a strong track record of shipping successful products. Experience in the sports and gaming industries is highly preferred. Strong analytical skills with a data-driven approach to decision-making. Ability to collaborate effectively across multidisciplinary teams, balancing autonomy with teamwork. Excellent communication skills, both verbal and written, with the ability to translate complex ideas into actionable plans. Ownership mindset with a bias toward action and delivering results in fast-paced environments. Benefits Annual salary range: $90,000–$125,000, depending on experience and background. Flexible/Unlimited time off policy. 100% paid medical, dental, and vision insurance for employees and dependents. Pre-tax healthcare savings plans with up to $500 annual employer contribution to HSA. Employee-sponsored 401(k) plan. Fully remote work environment with $500 work-from-home stipend + equipment & accessories. Generous parental leave. Opportunities for professional development in a dynamic, global setting. Supportive, collaborative, and knowledge-driven workplace culture. Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching. When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly. 🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements. 📊 It compares your profile to the job’s core requirements and past success factors to determine your match score. 🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role. 🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed. The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team. Thank you for your interest!   #LI-CL1

Qualification & Testing Technician Location: HQ — Vista, California (On Site) Employment Type: Hourly, Full-Time About Protectli Protectli designs, builds, and supports small form factor computers and network appliances trusted by customers worldwide. At our sites, we assemble and ship products with a focus on quality, reliability, and customer satisfaction. The team at headquarters is in charge of the design and testing of our products and provides support to our sites in the US, Canada, and EU. Our team values collaboration, adaptability, and attention to detail in a hands-on environment. Role Overview We are seeking a highly detail-oriented Computer Qualification & Testing Technician to join the HQ team. In this role you will be responsible for executing and documenting qualification tests (hardware + software) that measure our products’ performance, reliability, and compatibility, and to verify that they meet the required standards. You’ll work closely with the Product Development and Software & Systems teams to identify issues early and help maintain our product quality and stability. Key Responsibilities Plan, set up, execute, and document hardware qualification tests for devices such as mini-PCs, RAM modules, SSDs, etc. Perform software/firmware compatibility, performance, and stress testing (boot-up, OS installation, firmware upgrades, driver compatibility, etc.) Maintain and follow detailed test procedures; ensure all steps are reproducible and traceable. Log all test results, failures, anomalies; determine root causes when possible. Use diagnostic tools, measurement equipment, and test benches to gather data. Work with Product Development and Software & Systems teams to reproduce issues, verify fixes, and update test suites accordingly. Maintain test hardware, OS images, and software tools, ensuring they are properly versioned. Assist with improving and optimizing test processes, tools, and documentation; suggest enhancements. Participate in design reviews or new product qualification phases. Assist in defining test requirements and criteria with cross-functional teams. Ensure test environment safety, integrity, and cleanliness; manage hardware lifecycle (aging, wear-out, etc.). Requirements Very strong attention to detail; ability to follow and write procedural steps precisely. Solid understanding of computer hardware: mini-PCs, RAM, SSDs, motherboards, storage, etc. Basic computer skills (Google Workspace, MS Office, or similar). Experience with software/firmware: OS installation/setup, firmware flashing/upgrading, driver issues. Ability to do basic troubleshooting when needed and escalate appropriately. Good documentation skills: maintain and update test plans, writing clear reports, logging defects. Experience using test & measurement tools (multimeters, chip flashing tools, perhaps oscilloscopes, or other diagnostic tools is a plus). Ability to manage multiple test setups simultaneously, maintaining consistency. Strong verbal and written communication skills. Ability to lift up to 40 lbs. and stand for extended periods. Authorized to work in the U.S. Availability to work on site in Vista, California Monday through Friday from 8 AM to 5 PM. Flexibility to work overtime hours or off-hours as needed with proper compensation. Preferred Qualities Prior experience in hardware qualification, reliability testing, or QA in a similar product domain. Familiarity with version control of firmware/software. Experience with automated testing and/or scripting. Knowledge of standard testing tools for SSDs, RAM, thermal/voltage stress, etc. Background in cross-platform OSes (e.g. different Linux distros, Windows) and firmware/BIOS navigation and configurations. Interest in IT, networking, or open-source systems. Ability to work independently with minimal supervision. Compensation & Benefits Hourly pay commensurate with experience between $20 - $35 per hour. Opportunities for professional growth: working with multiple teams, exposure to product design, possibly moving into senior test/qualification roles. Eligible for full-time benefits package upon meeting employment requirements: Paid holidays and sick time Medical, dental, vision, and life insurance 401(k) with company match Opportunity to convert to salary and receive paid vacation Company perks including: Company-sponsored lunches 3 days per week Education & professional development reimbursement programs Sabbatical program after 5 years of continuous full time employment Why Join Protectli? This role is critical in Protectli’s mission to deliver reliable, high-quality hardware. Qualification & testing help catch and fix issues before customers see them, reduce returns, ensure firmware and OS compatibility, and build confidence in our products. If you take pride in precision, enjoy figuring out how things break (or could), and want to contribute to both hardware and software sides of product quality, this is the place for you.