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Job Title*: IT Helpdesk Technician Position Type: (Exempt or Non-Exempt): Non-Exempt, Full-time, Staff, Non-faculty Reports to: Director of Innovation and Technology Closing Date: When Filled Start Date: October 30, 2025 Location: Redmond, WA Pay Range: $55,000 to $65,000 (Dependent on Experience) Benefits: • Employer-Subsidized Medical • Dental and Vision Insurance Available • Employer Paid Life Insurance • Accidental Death and Dismemberment Insurance • Short Term and Long-term Disability Insurance • Paid Leave (Vacation, PTO, Maternity, Paternity) • Employee Assistance Program • Retirement • Professional Development • Tuition Discount • Needs-based Tuition Assistance • Discounted School Lunches • Costco Membership Reimbursement Application: ONLY Accepted at https://www.tbcs.org/employment; to view our school profile, go to https://www.tbcs.org/academics/college-advising/school-profile. Do you find fulfillment in contributing to something larger than yourself, creating a lasting impact? Do you enjoy being part of a Christian community united in a common goal? Do you enjoy making a difference in the lives of students directly in the classroom or through a supporting role? Read on to find out more about our amazing school! The Bear Creek School is a classical Christian School for preschool – grade 12. We are a nondenominational, private, day school accredited by the Northwest Association of Independent Schools. At The Bear Creek School, a Christian classical education serves as a powerful framework for teaching and inspiring students and introducing them to the great minds, great works, great events, great discoveries, and great art of the centuries. We believe knowledge which endures is worth student attention; we believe studying minds of the past helps us understand and shape our future; we believe wisdom is developed by reflectively considering ideas in light of the Christian worldview. The school’s mission is to provide a high-quality, Christian liberal arts education in a nurturing environment that will enable each student to become the individual God intends. Please see our website, www.tbcs.org, for additional information. Your Role. The Bear Creek School is currently seeking to add a member to our team! The Help Desk Technician provides on-going support for all client hardware and software products used at the school. Works with teachers and staff to troubleshoot AV and hardware issues, as well as set up and troubleshoot networked client computers, tablets, and printers. Understands the connectivity between projectors, speakers, document cameras, wireless broadcast systems as well as all associated cables between those devices and is able to troubleshoot connectivity issues on the fly in active classroom environments. As a member of The Bear Creek School, you belong to a vibrant preschool - grade 12 community fully committed to the mission of our school. Why you should work at The Bear Creek School. Bear Creek is a vibrant community of faculty and staff committed to the mission, offering many ways for students and adults to learn, play, and serve together in an inclusive, caring environment. At The Bear Creek School, a Christian classical education serves as a powerful framework for teaching and inspiring students. You can support the mission of Bear Creek by joining our student support team! We are seeking an individual who will: • Support the computer network, client machines, school AV systems, printers, tablets, and third-party software applications by providing technical support and answering tickets based on: computer hardware, computer software, classroom AV connections, printing, iPads, and account issues in addition to any other Tier 1 tech support needs. • Quickly adapt to fixing new computer issues and understanding new systems as they present themselves. • Perform other duties as assigned by the Director of Innovation and Technology The successful individual in this position will: • Enjoy working in a fast-paced environment. • Take initiative. • Execute tasks independently when needed and work cooperatively with a team regularly. Required Experience and Education: • Bachelor’s degree preferred • Two years or more of information technology experience preferred • Experience in an educational environment preferred • Excellent troubleshooting skills of both hardware and software and ability to do basic computer repairs required • Good understanding of computer networks, hardware, Microsoft Windows 7and 8, and Microsoft Office products required • Strong AV skills with knowledge of connectivity between projectors, speakers, document cameras, wireless broadcast systems, and docking stations as well as all associated cables between those devices required • Installation and maintenance of short run in-wall and dropped ceiling cables as well as crimping and repair of ethernet cables • Familiarity with Apple OSX and iPads preferred • Ability to occasionally work outside of business hours when needed • Work professionally and patiently with all members of The Bear Creek School community • Hold CPR/AED/First Aid certification (with epinephrine autoinjector supplement) or obtain certification within 90 days of employment start date • Currently authorized to work in the United States for any employer (sponsorship is not available for this position) It's more than a Job. As a part of our community, you also need to: • Be able to positively support the school’s policies and practices and work collaboratively in a professional organization. • Be truthful, positive, and purposeful when communicating with others. • Be able to use strong written and oral communication skills to transfer thoughts and express ideas. • Be flexible and adaptable in dealing with new, different, or changing requirements. • Maintain confidentiality and security of information. • Hold self and others accountable to accomplish results. • Be effective in handling multiple concurrent tasks. • Be familiar with Microsoft Office Suite, ability to learn and work with the school’s integrated data-based software package as needed. • Adhere to biblical standards in all areas of conduct. You must meet the following physical requirements. • Requires standing for long periods of time • Ability to move about the classroom, reach high and low places • Ability to lift 50 pounds • Work in a climate-controlled office with travel outdoors between buildings To apply or view all jobs at The Bear Creek School go to https://www.tbcs.org/employment. Disclaimers The Bear Creek School is an equal opportunity employer. All employees of The Bear Creek School must agree to carry out their responsibilities in a manner that is consistent with The Bear Creek School’s Mission Statement, Statement of Faith, Employee Handbook, and conduct themselves in a manner consistent with biblical standards. Offers of employment are contingent on the successful outcome of a criminal background check. The above job posting is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws. Regular attendance and punctuality are essential functions of all jobs at The Bear Creek School. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an “at-will” basis. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who cannot perform the essential functions of the position, even with reasonable accommodations, or who pose a direct threat or significant risk to the health and safety of themselves or other employees and students.

Business Analyst w/ a focus on: cyber detective job focused on SMS security Overview: The primary day to day role of this backfill will be reviewing commercial SMS traffic using various databases and web portals as well as running Splunk queries in order to identify phishing, Social Engineering, or other illegal/disallowed content. Key Responsibilities: Review commercial SMS traffic using internal databases and web portals. Execute and analyze Splunk queries to detect suspicious or prohibited content. Identify phishing, social engineering, and other malicious messaging patterns. Adhere to internal guides and industry standards Maintain detailed documentation and tracking reports for investigations. Handle confidential content with discretion and professionalism. Required Skills & Qualifications: Strong aptitude for reviewing large datasets with high attention to detail. Solid understanding of phishing and social engineering tactics. Experience with database querying tools (preferably Splunk). Thorough and cautious approach to investigations, with an understanding of the potential impact of errors in a production environment. Proven ability to maintain accurate and comprehensive documentation. Familiarity with Shortcode, 10DLC, and Toll-Free number systems. Preferred Qualifications: Prior experience working on confidential or sensitive projects. Exposure to dark projects or environments involving secure content review.

We are developing next-generation AI platforms that fuse finance and learning — built to deliver real execution and measurable results for businesses and professionals. We’re seeking visionary technical builders to join as Co-Founders / Founding Engineers at the pre-launch stage. This is not a traditional job — it’s an opportunity to shape a first-of-its-kind startup from the ground up. We’re especially interested in entrepreneurial talent with expertise in: • AI/ML Engineering • Full-Stack Development • Cloud Architecture • UI/UX Design Compensation: Equity-based founding role (with flexibility to discuss minimal salary support if needed). To apply: Please reply with a short note on your background, your key technical skills (e.g., AI/ML, full-stack, cloud, UX/UI), and attach your resume/CV. Selected applicants will then receive more details, including company information and a formal application link.

We are looking for a skilled and motivated Computer Repair Technician to join our Phoenix team! In this role, you will diagnose and repair laptops, desktops, phones, and tablets, as well as assist customers with device questions and in-store sales. Ideal candidates are dependable, detail-oriented, and comfortable working with both hardware and software. Responsibilities: • Diagnose and repair laptops, desktops, phones, and tablets • Perform hardware replacement, software troubleshooting, and data backup/wipe • Test and refurbish devices for resale • Assist customers with questions and basic sales at the counter • Maintain a clean and organized work area Qualifications: • Experience in computer and/or mobile device repair (preferred but not required if willing to learn) • Strong problem-solving skills and attention to detail • Good communication and customer service skills • Ability to work independently and as part of a team Compensation: $16–$20 per hour (based on experience) Schedule: Full-time or Part-time available If you’re passionate about tech and enjoy helping people, we’d love to hear from you!

Enterfusion is seeking an enthusiastic IT Help Desk Technician to join our growing team! As an IT Help Desk Technician, you will serve as the initial point of contact for clients facing technical difficulties. Your role will be essential in delivering prompt and effective troubleshooting assistance, ensuring client satisfaction, and promoting a productive technical atmosphere. Your practical technical skills and problem-solving expertise will be vital in helping us sustain seamless operations across the organization. A successful Help Desk Technician will have the capability to troubleshoot both software and hardware issues, possess extensive knowledge of computer software and hardware, and demonstrate outstanding customer service abilities. As the first point of contact for customers, the Help Desk Technician must be adept at accurately prioritizing tickets. This role is situated in a dynamic work environment that offers employees the chance to tackle challenges and gain experience with new and evolving technologies. Requirements KEY RESPONSIBILITIES: Provide technical support via phone, email, and in-person. Troubleshoot hardware/software issues for desktops, laptops, and mobile devices. Assist in setting up new employee workstations and documenting solutions in the ticketing system. Escalate complex issues to senior IT staff. Help with software upgrades, maintain IT equipment inventory, and assist in procurement. Participate in IT projects to enhance operational efficiency and prioritize service tickets. Configure computers, software, and networks; upgrade hardware and remove viruses. Ensure proper backups to prevent data loss and troubleshoot various IT problems. Administer servers, desktop computers, printers, network devices, and perform software deployments. Recommend hardware devices to the sales team and perform other duties as assigned. QUALIFICATIONS: 2+ years of desktop support and remote troubleshooting. Strong technical knowledge of computer systems, mobile devices, and tech products. Familiarity with Windows and macOS, and common software applications. Exceptional teamwork, communication, and customer service skills. Efficient troubleshooting and problem resolution abilities. IT certifications (e.g., CompTIA A+) are desirable. Working knowledge of Microsoft Office tools. Excellent written and verbal communication. High attention to detail and phone etiquette. Experience supporting at least one of the following: AWS cloud services (S3, EC2, VPC) or Microsoft Azure. Windows 2012 Server or newer Active Directory. Troubleshooting enterprise network equipment. VoIP technologies (Asterisk, Switchvox, Cisco Unified Communications). Ubiquiti or Cisco Wi-Fi troubleshooting. Microsoft O365 management and migrations. Windows 10 or 11 Desktop OS support. WORK ENVIRONMENT: This position is based in our downtown Orlando office, offering a collaborative workspace and opportunities for professional growth. TRAVEL: The position is based in downtown Orlando and may require some planned travel around Florida and other states which would total up to 25% of workdays. JOB TYPE: Salary, Full-time, Non-exempt HOURS: The Help Desk Technician is a non-exempt, salaried position which is expected to work 40 hours per week. JOIN OUR TEAM! If you are looking to establish your career in IT and become part of a vibrant team dedicated to providing high-quality technical support, apply today to become a valuable member of Enterfusion! Benefits COMPENSATION: Annual salary of $48,000-65,000/year commensurate with experience as well as paid vacation, health insurance plans, retirement program, disability insurance, and life insurance. Benefits Include: ✅ Paid Time Off (PTO) – Accrual begins after 90 days, with increasing PTO over time. ✅ Health Insurance – Enterfusion covers a portion of employee premiums; spouse and dependent coverage available. Two plans through Florida Blue. ✅ Life Insurance – Company-paid coverage for employees. ✅ Short- & Long-Term Disability Insurance – Income protection benefits provided. ✅ SIMPLE IRA – Enterfusion matches employee contributions up to a set percentage. ✅ Continued Learning – Reimbursement for required or beneficial certifications, plus training support. Join Enterfusion and be part of a team that invests in your success! 🚀

Join Our Innovative Team at Blue Line Labels! Position: Packaging Machinery Technician About Us: Blue Line Labels, a leader in product packaging design and manufacturing, invites you to be a part of our dynamic team. We specialize in creating top-notch packaging solutions and have a state-of-the-art facility, newly renovated in 2023. Job Description: As a Packaging Machinery Technician, you'll operate and maintain a range of in-house machinery, including tube filling machines, sachet filling machines, and label application machines. This role requires Trouble Shooting, Attention to Detail, Responsible, Clean, Organized and a Commitment to Maintaining our High Standards of quality. Key Responsibilities: Operating various packaging machines efficiently and safely. Regular maintenance and troubleshooting of machinery. Ensuring quality control standards are consistently met. Assisting in the development of new packaging solutions. Requirements: Technical proficiency in machinery operation. Experience in packaging machinery is preferred but not mandatory. Strong problem-solving skills. Ability to work independently and as part of a team. Employment Type: Part-time position with potential for full-time employment. Salary: $15-$25 per hour, based on experience. Join Us: Be a part of a forward-thinking company that values innovation and quality. At Blue Line Labels, you'll find opportunities for growth, a supportive team environment, and a chance to be at the forefront of packaging technology. Apply Now! We can't wait to have you on board!