Sr. Systems Engineer

The Commonwealth of Massachusetts’ Executive Office of Health and Human Services (EOHHS) is seeking a highly skilled Operations & Systems Engineer to join its Health Insurance Exchange (HIX) team. This essential role ensures the performance, availability, and reliability of mission-critical systems by driving proactive system monitoring, timely issue resolution, and continuous improvement initiatives. The Operations & Systems Engineer is integral to maintaining operational excellence across HIX’s infrastructure. The ideal candidate will possess strong technical capabilities, a collaborative spirit, and a strategic, solutions-oriented approach to systems engineering and support. Key Responsibilities: Proactively monitor system availability, capacity, and performance using Dynatrace and complementary tools. Investigate and analyze performance issues; assess severity and ensure appropriate escalation and resolution. Configure and manage Dynatrace dashboards, custom alerts, and performance tracking metrics (e.g., response time, throughput, error rates). Identify performance degradation early through alerting mechanisms and support rapid remediation. Collaborate cross-functionally with internal teams, vendors, architects, and the PMO to resolve operational issues. Support daily operations, including production system maintenance and patch management. Perform data updates and generate both ad-hoc and scheduled reports using SQL and tools such as Toad or SQL Developer. Develop and manage project plans and timelines, ensuring timely delivery of high-quality outputs. Document systems processes and contribute to the development of operations best practices. Oversee User Access Request processes for systems, databases, and monitoring tools. Manage digital certificate lifecycle and updates in coordination with vendors. Maintain a comprehensive software inventory with version tracking and update planning. Create professional reports and presentations using Microsoft Office applications, especially Excel and PowerPoint. Ensure compliance with EOHHS IT policies, security standards, and regulatory requirements. Requirements Proven ability to diagnose and resolve complex IT issues using enterprise monitoring tools, with Dynatrace experience required. Strong technical background in systems operations, monitoring, and performance optimization. Familiarity with AWS, Amazon QuickSight, and scripting languages (e.g., Linux Shell, Python) for automation. Solid understanding of APM (Application Performance Monitoring), synthetic monitoring, and log analytics. Experience interpreting and creating technical diagrams, including ERDs and architectural diagrams. Hands-on experience with ticketing systems such as ServiceNow, and project tracking tools like JIRA. Excellent communication and interpersonal skills, with the ability to engage both technical and non-technical stakeholders. Effective at managing multiple priorities in a fast-paced, mission-critical environment. Education & Experience Requirements: Bachelor’s Degree in Computer Science, Information Systems, or a related field. 5–8 years of relevant experience in operations or systems engineering roles. Experience supporting production environments with mission-critical applications, preferably in government or highly regulated sectors. Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Visio, and MS Project). Minimum Technical and Work Environment Requirements: Internet Connection: Primary internet connection with a minimum speed of 15 Mbps. Backup internet connection with at least 10 Mbps. Backup connection must be capable of supporting work during a power outage. Primary Device: Desktop or laptop equipped with at least: Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or an equivalent processor. A minimum of 8 GB RAM. Backup Device: Must meet or exceed the performance of an Intel Core i3 processor. Must be functional during power interruptions. Peripherals and Workspace: A functioning webcam. A noise-canceling USB headset. A quiet, dedicated home office space. A smartphone for communication and verification purposes. Benefits Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth. Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field. Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward. Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards. Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment. Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.

Join Our Team Position: 3D CAD Designer (SketchUp Expert) Are you a creative and skilled 3D designer with a passion for turning ideas into reality? We are looking for a talented individual to join our dynamic team! Key Responsibilities: Use SketchUp to create precise 3D models and technical drawings for our projects. Collaborate with engineers and designers to visualize complex designs. Translate concepts into detailed, manufacturable models. Ensure designs meet both aesthetic and technical requirements. Troubleshoot and refine models for production. Requirements: Proficiency in 3D CAD software (must be highly skilled in SketchUp). Ability to work efficiently and meet deadlines. Strong attention to detail and problem-solving skills. Prior experience in 3D modeling or related design fields is a plus. Competitive salary and benefits. Creative and collaborative work environment. Opportunities for professional growth and development. Work on exciting, innovative projects. If you have the skills to bring ideas to life in 3D and want to be part of a forward-thinking team, we want to hear from you! Apply Now! Send your resume and portfolio (This is a full time in office position, no remote work)

At Avalore, we are a mission-driven, veteran-owned small business that helps government agencies harness the power of data and emerging technologies to solve complex problems. Our team combines deep technical expertise with a passion for public service, delivering innovative, responsible solutions in AI, data governance, cybersecurity, and enterprise transformation. Joining Avalore means working alongside experts who have successfully led high-impact initiatives across the DoD and Intelligence Community, and being part of a company that values integrity, agility, and purpose. Your responsibilities will include: Analyzes user’s requirements, concept of operations documents, and high-level system architectures to develop system requirements specifications.  Analyzes system requirements and participates or leads in design and development activities.  Guides users in formulating requirements, advises alternative approaches, and conducts feasibility studies.  Provides technical leadership for the integration of requirements, design, and technology.  Incorporates new plans, designs and systems into ongoing operations.  Develops technical documentation.  Develops system Architecture and system design documentation.  Guides system development and implementation planning through assessment or preparation of system engineering management plans and system integration and test plans.  Interacts with the Government regarding Systems Engineering technical considerations and for associated problems, issues or conflicts.  Ultimate responsibility for the technical integrity of work performed and deliverables associated with the Systems Engineering area of responsibility.  Communicates with other program personnel, government overseers, and senior executives.  Requirements Twenty (20) years of experience as a System Engineer in programs and contracts of similar scope, type and complexity + Bachelor’s degree in a technical discipline from an accredited college or university  Five (5) years of relevant SE experience may be substituted for Bachelor’s  5 years experience in the legal or technical aspects of Intelligence Community Privacy Compliance required.  2 yrs of experience with client systems architecture.  Ability to work independently and manage multiple priorities. TS/SCI and Special Security Accesses and Polygraph required. Applicants must be currently authorized to work in the United States on a full-time basis. Avalore will not sponsor applicants for work visas for this position. Desired: Compliance Experience preferred  Strong communications and knowledge of development Benefits Eligibility requirements apply. Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Training & Development Employee Assistance Program

(We work with wood not metal we are willing to train but some sort of 3d modeling software experience is a must) Cnc Programmer Job Summary Our manufacturing company is seeking a CNC router Programmer with experience programming 3- and 5-axis CNC mills. You will develop new CNC programs for production runs or modify existing programs for different machines. During the manufacturing process, you will perform quality checks with the machine operator to ensure the program is producing parts according to specifications, making manual adjustments if necessary. You will also work with the engineers to look for product modifications that might reduce the amount of material or fabrication time. Although no formal education is required, applicants should be familiar with the computer-aided design programs like Mastercam, SketchUp, Fusion 360, solidworks, Maestro, Woodwop, Biesse, Homag SCM Routech, Onsrud, Komo, Thermwood or other 3d modeling software Cnc Programmer Duties and Responsibilities Develop CNC programs for production runs Analyze drawings to determine dimensions and to choose cutting tools, machine speeds, and feed rates Modify existing programs for different machines Maintain tooling database Make manual program adjustments as necessary Troubleshoot issues during the manufacturing process Cnc Programmer Requirements and Qualifications High school diploma or GED certificate Completion of a technical or associate degree program a plus Experience programming 3- and 5-axis CNC mills Basic math skills Wood working, custom Millwork cabinet shop experience is a plus Polish, Russian, Ukrainian or Spanish is plus

Job Summary: The Applications Engineer - Gas Engine Controls will be responsible for supporting/leading the development and execution of control systems for power generation driven by reciprocating gas engines. A main focus of the Applications Engineer is the retrofit and conversion of control systems to a broad range of programmable controls, with a focus on multipoint injection controls and associated gas valve equipment, as well as auxiliary control systems be they PLC’s, HMI’s, SCADA, AVR’s, protective relays, power management controls. The Applications Engineer will be expected to take a project from conception through design and testing to onsite commissioning and all the necessary documentation on the way. Will also be responsible for inspecting and testing electrical systems, equipment, and components to identify hazards, defects, and the need for adjustment or repairs. Requirements Requirements Essential Duties & Responsibilities: Working at a level that needs no supervision, with the ability to handle the following tasks in a lead/supervisory engineer role. Managing complex site applications from start to completion utilizing MSHS and third-party resources to meet the objective of delivering a system on time and on budget. Supervising and developing junior engineers / field service engineers on specific tasks, especially related to gas engine applications. Act as a specialist applications engineer in a consultant role (subject matter expert) Developing New and Special Applications Assist with developing Standards and Process to Move MSHS Engineering Forward Take responsibility to be a product champion inside MSHS on multiple products and applications. Inspecting electrical systems, equipment, and components to identify hazards, defects, and the need for adjustment or repair, and to ensure compliance with codes. Troubleshooting problems with electrical machinery, systems and components. Installing new or replacing electrical and electronic components of electrical/electronic equipment and systems. Designing, and testing of integrated systems for engine safety controls on board and land-based applications. Maintaining documentation of manuals, descriptions and electrical/electronic drawings. Reporting work scope, all activities, findings and conditions with documentation in accordance to manufacturer specifications and MSHS-ISO standards. Accomplishing goals in accordance with company strategies and leadership competencies. Performing other duties as assigned by management. Required Knowledge, Skills, and Abilities: An accepted master in the technical applications that MSHS develops. Automation Control Systems and Instrumentation experience. PLC / HMI / SCADA programming experience. Proficient with Microsoft Office business software, Word, Excel, Power Point. Demonstrated self starting ability with good interpersonal skills. Strong verbal and written communication skills (in English a must, Spanish would be a plus). Willing and able to travel, domestically and internationally. Education and Experience Requirements: Bachelor degree in Mechanical engineering or equivalent and 5 years relevant work experience or 12 years relevant work experience in power generation, industrial automation or related industry. Valid US Driving License. Valid Passport Benefits Benefits Include Medical, Dental, Vision, Highly Competitive PTO Accrual, 10 Paid Holidays, Life Insurance, AD&D, Short/Long-Term Disability, 401K with Company Match, Pet Insurance, Optional Supplemental Insurances, Legal Assistance for Identity Theft, Health Advocate, Tuition Assistance, Maternity and Paternity Leave, Adoption Aid, Referral Bonuses, and more.

This is not a typical desk job. All of our employees are active participants in our shop and processes. We manufacture our own components for custom products in a very unique industry. Utilize your AutoCAD®/AutoDesk® Inventor skills and knowledge of woodworking, metal, glass and lighting to create shop drawings to be used in the construction of highly specialized casework. Entry Level applicants should have completed a course in AutoCAD® and have the ability to read construction documents. Highly organized work habits appreciated. Project Managers would possess the following Qualifications: 5+ years experience using AutoCAD® for drafting in manufacturing, industrial design, engineering or architectural woodwork; general knowledge of construction practices (CSI standards), familiarity with construction documents, talent for technical precision and the ability to analyze, adapt and innovate. Project Management and communication skills desired. 3-D modeling and rendering experience helpful. Our company boasts projects across North America, creating custom specialty items for Schools, Universities, Libraries and Museums. Healthcare, Dental, Life Insurance and Paid Time Off. This is an in-person position. RESUME REQUIRED. LOCAL CANDIDATES ONLY.