chat moderator for customer questions (Paramus)

Receptionist/Biller (Mental Health) — Duties and Responsibilities Patient access and front desk operations Greet patients with trauma-informed, culturally sensitive customer service Manage multi-line phones, voicemail, email, and portal messages Verify demographics, insurance, photo ID, and benefits at check-in Collect copays and outstanding balances and issue receipts Coordinate interpreters, accessibility accommodations, and reminders Send and track intake packets, consent forms, and clinic policies Scheduling and care coordination Own the master scheduling template for all providers and rooms Book, confirm, cancel, and waitlist appointments with minimal gaps Manage referrals in and out and track closure Set up telehealth links, test tech with patients, and document consent Prioritize urgent slots for high risk follow ups per clinical guidance EHR and information management Enter and update patient data, insurance, and guarantor details in the EHR Scan and index records to correct charts and problem lists Maintain provider calendars and visit types Run daily huddles and end-of-day reconciliation reports Billing support and revenue cycle Obtain and document eligibility and mental health benefits Capture accurate reason for visit and referring info for authorizations Reconcile charges, copays, and no-show fees daily and hand off to billing Monitor authorization expirations and alert providers in advance Charge Capture & Coding Readiness Ensure encounters include correct CPT/HCPCS (e.g., 90791, 90832/90834/90837, 90839–90840, 90846/90847, 90853, 96127; Medicaid H-codes when applicable), ICD-10, units, POS (02/10/11/12), and modifiers (e.g., 95 or 93 for telehealth if payer-required) Confirm rendering/billing NPI, taxonomy, group NPI, and licensure alignment Payment Posting & Reconciliation Record patient payments (copays, self-pay, payment plans) and reconcile daily deposits to bank/HER Flag and process refunds/credit balances per policy Run and keep outstanding balance sheet down weekly to 5 pages and send Michelle all patients then need to be sent to collections Patient Billing & Support Assist with generating and mail/email patient statements, answer billing calls with clear, compassionate communication Assist with setting up payment plans, hardship/charity options per policy, and provide good-faith estimates (No Surprises Act) when applicable Safety, privacy, and compliance Protect PHI under HIPAA and, when applicable, 42 CFR Part 2 Follow identity verification and minimum necessary standards Recognize red flags for risk and route to clinician or supervisor immediately Participate in incident reporting and maintain front office safety protocols Team leadership and training Lead the receptionist team’s day-to-day workflow and coverage Onboard, and train new reception staff on EHR, phones, and policies Create and maintain SOPs and quick-reference guides Coach for quality, conduct spot audits, and deliver feedback Build weekly schedules and approve time off to ensure coverage Have joint with Michelle or Jessica/Deanna 3 month and yearly reviews with each staff member Document goals and their progress and areas in need of improvement Quality, metrics, and improvement Track and report Key Performance Indicator such as call answer rate, abandonment, new-patient lead time, no-show rate, eligibility success, and copay collection. Examples: Call answer rate: % of calls answered live (goal: ≥90%) Call abandonment: % of callers who hang up before pickup (goal: ≤5%) New-patient lead time: days from first contact to first appointment (goal: ≤7–14 days) No-show rate: % of missed visits (goal: ≤8% with reminders) Eligibility success rate: % of verified insurance before the visit (goal: ≥95%) Copay collection at check-in: % collected the day of service (goal: ≥98%) Message turnaround: median hours to respond to portal/voicemail (goal: ≤24h) Identify bottlenecks and propose workflow improvements Partner with clinical leadership, billing, and owners on cross-team projects Facilities and supplies Keep the lobby and check-in areas clean, organized, and welcoming Manage Security Keypad codes, office supplies, forms, and printed materials Coordinate with owners and vendors as needed

Gas Station Cashier This is an on-site gas station cashier position for night time.This job is perfect for someone with great customer service skills and can work on their own. Jobs Skills Required: *Someone who loves to work in a fast paced environment *Enjoys interacting with customers and can provide exceptional customer service *Has great energy and a positive attitude *Cash management Why Join The Auto Pride Car Wash *Great Company Health Benefits *Many Opportunities for Advancement *Free weekly Car Wash and employee discounts Please submit your resume and a short note why you'd be a great fit. Welcome to apply in person 3197 Silver Creek Road San Jose, CA 95121

We are looking for a highly personable and enthusiastic bakery assistant to assist us at our baked goods counter. Your duties will include selling our baked goods to customers, managing baked goods and ingredient inventories, decorating cookies and donuts, and taking control of the daily cleanup procedures at the bakery. You are also be required to monitor ingredient expiry dates. To ensure success, bakery assistants should exhibit experience in serving customers in a retail setting and a customer-oriented approach. Outstanding candidates are highly organized and have excellent communication skills. SCHEDULE MONDAY OFF TUESDAY - SATURDAY 1:00pm - 6:30pm SUNDAYS 11:00am - 4:00pm Bakery Assistant Responsibilities: Prepare and serve hot or cold beverages. Creating a welcoming and positive customer experience at the bakery counter. Advising customers on baked goods selection and taking orders. Weighing, pricing, and packaging purchased items, as well as processing payments. Managing the baking ingredients inventory and requesting the purchase of stock. Tracking ingredient expiry dates and arranging their use accordingly. Monitoring the visual appeal and the availability of baked goods on display. Reporting low baked goods stock to the Baker in a timely manner. Maintaining a clean and tidy baked goods counter and performing other duties on request. Cleaning the store after business hours and preparing it for the next day. Managing customer complaints and relaying them to the Manager. Bakery Assistant Requirements: High school diploma or GED. Previous experience in serving customers in a bakery environment preferred. Proficiency in weighing, pricing, packaging, and processing payments of baked goods. Ability to manage ingredient inventories and to track expiry dates. A keen eye for detail and the ability to create visually appealing displays of baked goods. Advanced ability to multitask and follow instructions given by bakers. Excellent customer service and communication skills.

Position Summary: The salary range for this position is $62,892.00 to $74,724.00, with most candidates starting at $62,892.00. This is a full-time, permanent, classified, overtime-eligible position with the Pierce College District and is eligible for up to two days of remote work per week after the probationary period. This position reports directly to the Director of Advising and Advocacy and requires regular and consistent attendance. The mission of Pierce College is to create quality educational opportunities to a diverse community of learners to thrive in an evolving world. The Pierce College District is committed to being an anti-racist institution; to truly be anti-racist we must work deliberately to eliminate barriers that have prevented the most promising and capable students from entering and thriving in college. We work to ensure that every student in the Pierce College District feels valued, respected, and inspired to achieve their goals. We provide a brave space for Black, Indigenous, Persons of Color (BIPOC), LGBTQ/QTPOC students, students with disabilities, and all students and staff to seek refuge, and an opportunity for them to cultivate their strengths, intelligence, resilience, and creativity. To learn more about our Equity, Engagement, and Belonging efforts, please visit: https://www.pierce.ctc.edu/equity-engagement-and-belonging. Advancing Pierce College Mission The Pierce College Student Success Coach (SSC) works to advance the equity-centered mission of Pierce College through a purposeful focus on serving marginalized students and commitment to Black and Brown Excellence. This includes relational engagement to close college access gaps and areas of inequity in order to increase retention, degree completion, university transfer and workforce readiness. The SSC will work in close collaboration with Pierce College’s Student Engagement Services team to support student engagement and belonging. Advancing Guided Pathways Within the context of a Guided Pathways framework, the student success coach will engage in culturally sustaining practices that center racial equity in order to remove barriers and support students in successfully navigating their Pierce College experience. The student success coach provides expertise and builds relationships with students to identify interests and needs, develops a Graduation Plan, and advances the strategies, skills, and self-efficacy that lead to individual and community growth and success. This position reports directly to the Director of Advising and Advocacy. This position requires regular and consistent attendance. For the full job bulletin, and to apply, please copy and paste the following link into your browser: https://www.schooljobs.com/careers/piercedist/jobs/5107768/student-success-coach?pagetype=transferJobs

Guest Services Salon Coodinator Manage inventory Schedule Guests Customer Care Facility Care Social Media Creator Looking for a blend of bubbly sunshine and super organized A type. Part time positions with the potential for full time opportunity.

Appointment Setter (Full-Time | Weekly Pay + Bonuses) 📍 Greenville, SC | 🕒 Monday–Friday, 8:45 AM–4:30 PM | 💰 $35,000–$55,000+ a year (Hourly + Commission + Bonuses) ________________________________________ Government Marketplace LLC is a woman-owned consulting firm that has been helping businesses for over a decade. We proudly hold an A+ BBB rating and are #1 in the world at what we do: helping businesses win federal government contracts. ________________________________________ 🔹 What You’ll Be Doing: As an Appointment Setter, you’ll be speaking with business owners across the country and introducing them to opportunities in federal contracting. Your job is to set qualified appointments for our senior advisors — no hard sales, just great conversations that lead to results. ________________________________________ 🔹 What We Offer: • ✅ Paid training • ✅ Weekly pay • ✅ Hourly base + commission + performance bonuses o Top performers earn $50,000+ per year • ✅ Benefits after 90 days (PTO, Paid Holidays, Dental, Vision, Aflac) • ✅ Opportunities for advancement • ✅ No weekends or late nights (34-hour workweek) • ✅ Work-Life Balance: Monday–Thursday, 8:45 AM EST – 4:30 PM EST, Friday 8:45 AM EST – 3:00 PM EST ________________________________________ 🔹 Ideal Candidates Will Have: • Experience in call centers, appointment setting, or sales • Strong communication and interpersonal skills • A positive, go-getter attitude • Reliable and self-motivated work ethic • Basic computer/CRM/data entry skills • Desire to meet and exceed company expectations ________________________________________ 🔹 Schedule: • Monday–Friday • 8:45 AM – 4:30 PM • 34 hours/week (Full-Time) ________________________________________ 🎯 Why This Industry? Federal contracting is a recession-proof, high-demand, and long-term industry. Our clients are earning millions in government contracts — and our appointment setters are the first step in their journey. Be a part of something meaningful and profitable. ________________________________________ 📞 Ready to Apply? Don’t miss out — the holidays are around the corner, and now’s the perfect time to start a new career. 📞 Call us today at (302) 520-3350