CLEANING/ JANITORIAL TECHNICIAN NEEDED ASAP (West Hartford)

Receptionist/Biller (Mental Health) — Duties and Responsibilities Patient access and front desk operations Greet patients with trauma-informed, culturally sensitive customer service Manage multi-line phones, voicemail, email, and portal messages Verify demographics, insurance, photo ID, and benefits at check-in Collect copays and outstanding balances and issue receipts Coordinate interpreters, accessibility accommodations, and reminders Send and track intake packets, consent forms, and clinic policies Scheduling and care coordination Own the master scheduling template for all providers and rooms Book, confirm, cancel, and waitlist appointments with minimal gaps Manage referrals in and out and track closure Set up telehealth links, test tech with patients, and document consent Prioritize urgent slots for high risk follow ups per clinical guidance EHR and information management Enter and update patient data, insurance, and guarantor details in the EHR Scan and index records to correct charts and problem lists Maintain provider calendars and visit types Run daily huddles and end-of-day reconciliation reports Billing support and revenue cycle Obtain and document eligibility and mental health benefits Capture accurate reason for visit and referring info for authorizations Reconcile charges, copays, and no-show fees daily and hand off to billing Monitor authorization expirations and alert providers in advance Charge Capture & Coding Readiness Ensure encounters include correct CPT/HCPCS (e.g., 90791, 90832/90834/90837, 90839–90840, 90846/90847, 90853, 96127; Medicaid H-codes when applicable), ICD-10, units, POS (02/10/11/12), and modifiers (e.g., 95 or 93 for telehealth if payer-required) Confirm rendering/billing NPI, taxonomy, group NPI, and licensure alignment Payment Posting & Reconciliation Record patient payments (copays, self-pay, payment plans) and reconcile daily deposits to bank/HER Flag and process refunds/credit balances per policy Run and keep outstanding balance sheet down weekly to 5 pages and send Michelle all patients then need to be sent to collections Patient Billing & Support Assist with generating and mail/email patient statements, answer billing calls with clear, compassionate communication Assist with setting up payment plans, hardship/charity options per policy, and provide good-faith estimates (No Surprises Act) when applicable Safety, privacy, and compliance Protect PHI under HIPAA and, when applicable, 42 CFR Part 2 Follow identity verification and minimum necessary standards Recognize red flags for risk and route to clinician or supervisor immediately Participate in incident reporting and maintain front office safety protocols Team leadership and training Lead the receptionist team’s day-to-day workflow and coverage Onboard, and train new reception staff on EHR, phones, and policies Create and maintain SOPs and quick-reference guides Coach for quality, conduct spot audits, and deliver feedback Build weekly schedules and approve time off to ensure coverage Have joint with Michelle or Jessica/Deanna 3 month and yearly reviews with each staff member Document goals and their progress and areas in need of improvement Quality, metrics, and improvement Track and report Key Performance Indicator such as call answer rate, abandonment, new-patient lead time, no-show rate, eligibility success, and copay collection. Examples: Call answer rate: % of calls answered live (goal: ≥90%) Call abandonment: % of callers who hang up before pickup (goal: ≤5%) New-patient lead time: days from first contact to first appointment (goal: ≤7–14 days) No-show rate: % of missed visits (goal: ≤8% with reminders) Eligibility success rate: % of verified insurance before the visit (goal: ≥95%) Copay collection at check-in: % collected the day of service (goal: ≥98%) Message turnaround: median hours to respond to portal/voicemail (goal: ≤24h) Identify bottlenecks and propose workflow improvements Partner with clinical leadership, billing, and owners on cross-team projects Facilities and supplies Keep the lobby and check-in areas clean, organized, and welcoming Manage Security Keypad codes, office supplies, forms, and printed materials Coordinate with owners and vendors as needed

Veris Residential Job Openings Veris Residential, Inc. is a forward-thinking real estate investment trust (REIT) that primarily owns, operates, acquires and develops premier Class A multifamily properties in the Northeast. We are proud to be recognized as a Great Places to Work™ and as one of NJBIZ’s best places to work in New Jersey. Our industry-leading benefits include medical, dental, vision, 401(k), 20 days of paid time off annually, PTO rollover, 16 paid holidays including your birthday, a free gym membership, ample professional development opportunities and more. Veris Residential has an immediate need for several maintenance and leasing roles, including positions at our luxury apartment communities throughout NJ. Please visit www.verisresidential.com to apply to your preferred position! Maintenance Technician II, The Capstone, West New York, NJ ($54,080) Maintenance Technician II, RiverHouse 9 & 11, Weehawken, NJ ($54,080) Groundskeeper/Maintenance Technician I, RiverHouse 9 & 11, Weehawken, NJ ($45,760) Maintenance Technician II, Liberty Towers, Jersey City, NJ ($54,080) Leasing Specialist, Liberty Towers, Jersey City, NJ ($50k) Veris Residential is an equal opportunity/affirmative action employer.  Veris Residential does not discriminate against applicants on the basis of race, creed, nationality, sex, color, religion, national origin, ancestry, age, genetic information, mental or physical disability, marital status, familial status, domestic partnership status, civil union status, affectional or sexual orientation, gender identity or expression, atypical cellular or blood trait, military status or any other category protected by federal, state or other law applicable in the location of employment. APPLY THROUGH THE LINK BELOW: https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=347ae109-f727-4623-a415-3bf56450fc64&ccId=19000101_000001&source=CC2&lang=en_US&selectedMenuKey=CurrentOpenings

Local Company Needs help for the Holidays. We have openings in our Customer Service Department. Full Time/Part Time positions available. • No experience needed • Bilingual is a plus • Must have good people skills Call Ashley At 559-631-7937 From 10am-6pm Mon-Fri Only

TRAINING FOR THIS POSITION STARTS SOON!!!!! 2 shifts available: Monday - Friday 7am - 3pm Monday - Friday 8am - 4pm EPS is looking to expand its PHX Call Center operations in 2025. As an APPOINTMENT SETTER for EPS, you would be calling businesses across the United States talking with merchants about their business merchant service account. YOU WILL NOT BE SEELING ANYTHING. After speaking with the merchant you will book a time for a local agent to meet then at the business. THATS IT!!! Your hourly plus commission paycheck should easily exceed $1000.00 (weekly) after you are out of training. And yes, its paid training! Full benefits as well after 90 days! ***** Full time position Uncapped commission Daily, weekly, monthly & yearly bonuses Advancement Opportunities Fun Environment WEEKLY PAY PAID training Medical, Dental, Vision Insurance offered after 90 days Expectations: * Must be able to work Monday -Friday * Must be PUNCTUAL! * Must be positive, and motivated! * Open to learning! * Must have great verbal and written communication skills * Comfortable cold calling, and overcoming objections Experience is definitely a plus, but not required! That's it! We teach you EVERYTHING else!!! If you are ready to make serious money with a company YOU CAN GROW WITH, contact EPS’s recruiting line TODAY to schedule your interview!! Recruiting Line: 630-343-0515 (Please only call during normal business hours of 8am to 4pm Monday- Friday) This position is IN OFFICE ONLY, no remote positions available. If we don't answer, please leave a PROFESSIONAL voicemail with your information. We are getting a lot of inquiries and we will get back to you only if you leave a PROFESSIONAL voicemail. We look forward to hearing from you!

Looking for Customer Service Agent - Transfer Agent for a long term contract opportunity in Hartford, CT. This will be a on-site opportunity - 5 days onsite a week. Looking for someone who has experience taking inbound calls from shareholders, investors, advisors, or brokers regarding account information, share transfer, transactions, and policies.

Vector Marketing is interviewing immediately for part-time sales reps. Our reps work with customers, explaining our Cutco products, and placing any orders. No experience needed! Competitive base pay. Incentives possible. Flexible schedules to work around your classes or work schedule. Responsibilities: Our reps sell Cutco products that are used in the home focusing on the kitchen and some gardening tools as well. Previous experience & knowledge about home goods or sales isn’t needed. We work with a lot of people who are looking to build up their communication and networking skills. We provide all of the training needed for success. Benefits: · Solid Training - We believe in building our people from the ground up and allowing them to expand on their natural abilities in order to launch them into a successful career. · Excellent pay – Competitive starting base pay ($26.50 base-appt), incentives available based on performance. · Flexible schedules – We help our reps create a schedule that works best for them. Some work as much as possible while others choose to be super part time around other commitments such as classes or other jobs. · Advancement – Reps are able to move along several different paths including management, even those who start part time. · Location – Reps work from home and locally after training. Most meetings and training are usually held in the office. Requirements: · Enjoy working with people · All ages 18+ or a 17 and a 2025 high school graduate · Conditions apply · Willing to learn and apply new skills CLICK HERE TO APPLY ONLINE 24/7 Who would do well: This entry level sales position is a great fit for people who are looking to supplement their current job or busy schedule. Whether you work as a receptionist, hair stylist, fast food, server, or in retail – we can help work around your schedule. If you are a student looking for flexible work or someone who needs a flexible schedule, our opportunities can work around your needs. It doesn’t matter if you have a Bachelors Degree, an Associates Degree, or no degree at all – we can train you to do well with us. People who do well with us have experience in just about every field you can imagine - customer service, as a waiter or waitress, administrative assistant, office worker, landscaper, in a call center, sales lead, public relations, advertising, cashier, retail management, communications… And yes – this means our training is so good that if your previous work was as a barista, a line cook, a cashier, or stocking shelves, you can do well here. (Even if you’ve never worked before!). We encourage applicants of all ages and experience, as we do not discriminate on the basis of an applicant’s age. If you think you would be a great fit, apply now and we will send you a text to set up an interview to be done online. We find this is the easiest and fastest way to get a hold of applicants since everyone has their phones on them.