Prescott Call Center & Customer Service Job Listings

Automotive Service Dispatcher (Prescott)63764199870595120

Craigslist

Automotive Service Dispatcher (Prescott)

Galpin Ford is immediately hiring a motivated and organized Automotive Service Dispatcher to oversee the efficient flow of service work within our department. The ideal candidate will coordinate with service advisors, technicians, and customers to ensure timely and quality repairs, fostering a positive customer experience. Key Responsibilities: Service Workflow Management: Plan, organize, and control the flow of service work to ensure timely and efficient repairs and maintenance. Technician Scheduling: Assign tasks and coordinate schedules for service technicians, optimizing their productivity and workflow. Customer Communication: Relay customer service requests to technicians, provide status updates on repairs, and communicate with customers regarding their vehicle service. Service Order Creation: Create and manage service orders and repair tickets within the dealership's service management system. Problem-Solving: Identify and resolve issues related to service schedules, technician availability, and customer needs. Record Keeping: Maintain accurate and updated records of all service activities, including customer files and completed jobs. Software Utilization: Use the dealership's computer-aided dispatch and service management systems effectively. Qualifications and Skills: Education: High school diploma or equivalent is required. Experience: Previous experience as a dispatcher, service coordinator, or in a similar role is a plus. Automotive industry experience is highly desirable. Communication Skills: Excellent verbal and written communication skills, with the ability to interact professionally with customers and service department staff. Computer Proficiency: Skilled in using multi-line communication systems and service management software. Organizational Skills: Strong organizational and time-management skills to effectively prioritize tasks and manage a busy environment. Customer Service: A customer-centric mindset with a commitment to providing excellent service. Professionalism: Ability to remain calm and professional in stressful situations. To Apply: Please submit your resume and a cover letter to Tom trobbennolt@galpinford.net

1000 Sandretto Dr, Prescott, AZ 86305, USA

Negotiable Salary

Parts and Accessories Specialist (Prescott)63582149142403121

Craigslist

Parts and Accessories Specialist (Prescott)

Galpin Ford in Prescott is urgently seeking a parts and accessories specialist. Experience with automotive parts is preferred, however, we'll train the right candidate. This position is focused on pulling parts and accessories, handling incoming shipments. processing customer orders, stocking orders, looking up information and working with our service department. The individual must be motivated and able to thrive in a fast paced friendly environment. Excellent computer skills, Microsoft Outlook, phone, and interpersonal skills is a must to effectively communicate with customers and team members, about their questions, concerns, and orders. Compensation is base pay plus commission with the potential of earning $20.00 per hour. Please call 928-445-3673 and ask for Chris Langhammer, Parts Manager. 1000 Sandretto Drive, Prescott AZ. Requirements: -High School Diploma or GED (required) -Exceptional time management skills -Excellent customer service skills -Ability to communicate effectively -Able to stand for long periods of time -Basic understanding of computer hardware and software -Willingness to change with an ever-changing industry -Able to work some Saturdays -Valid Drivers license and clean driving record Responsibilities: -Answer incoming customer inquiries -Receive product deliveries and inspect for accuracy -Assist technicians with parts needs -Collaborate with management teams to stay updated on new products, services, and policies -Record customer information within our customer service database -Engage with clients in a friendly and professional manner while actively listening to their concerns -Offer support and solutions to customers in accordance with the company's customer service policies -Other duties as requested

1000 Sandretto Dr, Prescott, AZ 86305, USA

$20/hour

Automotive Service Advisor (Prescott)63514595879809122

Craigslist

Automotive Service Advisor (Prescott)

Join Our Winning Team! Ford Dealership Now Hiring Service Advisor Are you passionate about cars and delivering exceptional customer service? We're looking for a dedicated Service Advisor to join our team at Galpin Ford, a trusted and respected Ford dealership. What You'll Do: Greet and assist service customers in a friendly and professional manner Schedule service appointments Accurately document vehicle issues and service needs Communicate with technicians and relay recommendations to customers Provide cost estimates and explain repair options Ensure a seamless service experience from check-in to vehicle delivery What We Offer: Competitive pay (base + commission) Ongoing training and advancement opportunities A positive, team-oriented work environment What We're Looking For: Previous experience as a service advisor preferred Strong communication and organizational skills Customer-first attitude and a passion for the automotive industry Ability to multitask in a fast-paced environment Valid driver’s license and clean driving record Location: Prescott, Az Full-time | Monday–Friday (rotating Saturday schedule)

1000 Sandretto Dr, Prescott, AZ 86305, USA

$65,000-120,000/year

Flyer Distributer Walking (Prescott and PV)63582148644227123

Craigslist

Flyer Distributer Walking (Prescott and PV)

GET PAID TO EXERCISE! Three mornings a week - done by 9 am! We are seeking motivated walkers for a three day a week schedule. NO DOOR KNOCKING or sales. Currently 5:30 am- 8:30am -3 days a week (currently T,W,TH- subject to change) We walk in Prescott or PV hanging door-to-door FLYERS promoting our home improvement products and services. NO DOOR KNOCKING or direct sales required. Call or text 928-318-6555

430 N Mt Vernon Ave, Prescott, AZ 86301, USA

$17/hour

Customer Service Representative (Clarkdale)63582164604547124

Craigslist

Customer Service Representative (Clarkdale)

Mold In Graphic Systems in Clarkdale, AZ is celebrating 42 years in business and is looking to fill the role of Customer Service Representative. Discover an exciting trade in LEAN label manufacturing communicating and working with customers around the world like Yeti Coolers, Rubbermaid Commercial, and General Motors to name a few. To be considered for these roles, candidates MUST: • Learn and adapt into our LEAN Continuous Improvement Culture (It’s fun and simple). • Must be an outgoing, customer-centric “People Person” that can communicate effectively with our customers and other TEAM members. • The ideal candidates would be energetic, enthusiastic self-starters with an emphasis on the internal/external customer experience. • Represent our company with a quality service mindset to create a positive image in the minds of our customers. • Answer questions and resolve issues with positivity. • Create an emotional connection with our customers by understanding and engaging them. • Anticipate customer needs and effectively influence customer engagement such as additional order details, and application tools, etc. • Initiate welcome and outreach calls to ensure customer expectations have been exceeded. • A self-starter that works well independently • Personable with exceptional presentation and communication skills • Ability to communicate and work with various levels of teams and people in various positions (engineers, buyers, business managers) (particularly in the sales role) We invest in our TEAM members through competitive wages, on the job training, medical, health savings account, dental, vision, life insurance, 401K, pet insurance, employee assistance program, a discounted travel program, a full in-house gym, paid vacation, paid sick leave, and paid holidays. Every TEAM member also has room to grow personally while advancing their careers. Apply at https://moldingraphics.com/careers/ This role is based on-site at our Clarkdale, AZ location. Remote or hybrid work arrangements are not available.

VV3G+R3 Clarkdale, AZ, USA

$18/hour