Tech Support Representative (Andersonville, Chicago)

Responds to, preforms, and supervises restoration projects as needed Communicate efficiently with customers as well as PMs and coworkers Responsibilities: • Carries Clean Trust or equivalent certification in WTR preferred • Performs water mitigation (removal) services • Performs microbial remediation services • Performs structural board-up and tarp emergency services and demolition • Performs content pack-in/outs and contents management services • Performs on-site cleaning of jobsites, pre- and post-construction • Completes required paperwork, to include emergency mitigation specification sheets, daily project summaries, moisture tracking logs, diagrams, work authorizations and content inventories • Uses specialized equipment knowledge (dehumidifiers, fans, air scrubbers, ozone machines, etc.) • Maintain company vehicle/do vehicle inspections and restock supplies as needed • Provides updates to the PC/Mitigation Supervisor as needed regarding job progress • Ability to wear respiratory protection in performance of abatement activities • Responds to emergencies (24/7) after hours when On-call • Assist in training new employees • Complete tasks within set budget and guidelines • Respond to the jobsite if needed • Provide excellent customer service • All other tasks as assigned • Must have a valid driver’s license, fairly clean driving record, ability to pass a criminal background check We offer health benefits, PTO time, 401k, and 8 Paid holidays a year "We participate in E-Verify to confirm employment eligibility." Please send resume to HR at yolandar@jrjohnson.com or apply in person before 2:00pm at 9425 N. Burrage Ave, Portland OR 97217

Overview of Position The Tech 1 is an assistant and key worker in the Informational Technology team. They provide user tech support and training, maintain equipment, service help tickets, and work with the Director of IT to ensure all students and staff have effective working technology equipment and systems. This is a mid-level position, which requires steady growth, comparable to District needs. Supervisor ELC Director of Information Technology Supervises No one. Occasionally may direct or guide work of student aides. Key Team/Collaborators/Committees Director of IT Principal, Elementary Principal, Middle/High General Responsibilities – As an employee of a Christian school, all employees are ministers. All Employees will … Appreciate and make a strong commitment to the core values, philosophy, and mission of the school Demonstrate a positive Christian witness, service and representative of the school to the community. Be committed to Christian fellowship, including active involvement in a church body. Follow the Employee Handbook and will act in a way to preserve unity. Work to create and maintain a healthy, Christian environment for teaching and learning. Act professionally. Arrive to work and designated school functions on time and maintain regular job attendance. General Responsibilities and Essential Duties – Specific to This Position Collaborate and work closely with the Director of IT to ensure system functionality and address technical issues. Provide technical support. Assist users with common technical/technological issues related to school tools and platforms. Provide assistance and guidance to educators and students on how to use various technology tools effectively. Provide Audio Visual (AV) support. Fulfill projector/display and audio needs on campus, including events. Maintain records of help tickets to create a solutions knowledge base. Help create user guides, teaching tools, and FAQs for common issues and tools. Assist with equipment maintenance and set up of classroom technology and equipment. Help to maintain an up-to-date inventory of school-owned equipment and licenses. Other duties as assigned by the Director of IT or Superintendent. Qualifications: Spiritual Life A qualified applicant will attend a church, participate in active Christian fellowship, and strive to lead a life of positive Christian discipleship. Qualifications: Education and Related Experience Associate’s degree and/or office/system experience Prefer experience working in K-12 or school setting Prefer experience working in a non-profit or Christian organization Qualifications: Required Knowledge, Skills and Abilities Basic understanding of educational technology tools and platforms Strong communication skills and a customer-service orientation Physical Requirements Must be able to perform all essential elements of the job with or without reasonable accommodations. Must be able to physically operate a computer and keep organized records. Able to lift and move 50 pounds and carry a minimum of 25 pounds. Able to bend, kneel, crawl on floor, climb ladders, and physically perform all essential duties in this position description Work requires manual dexterity and close vision (to edit or proofread) with or without accommodations Environment Work is performed in diverse conditions. At times, the environment may be noisy with frequent interruptions. Students of varying ages may be present in workspace at times. Employee will move around campus, navigating varying terrain and using stairs. Hours Full-time August 15-June 15; 35-40 Hours/week. No benefits. Summer hours and infrequent nights or weekends may occur. Please fill out application and cover letter and resume at : https://www.eastlinnchristian.org/employment Posting closing on 10/17 and interviews on 10/22

Enterfusion is seeking an enthusiastic IT Help Desk Technician to join our growing team! As an IT Help Desk Technician, you will serve as the initial point of contact for clients facing technical difficulties. Your role will be essential in delivering prompt and effective troubleshooting assistance, ensuring client satisfaction, and promoting a productive technical atmosphere. Your practical technical skills and problem-solving expertise will be vital in helping us sustain seamless operations across the organization. A successful Help Desk Technician will have the capability to troubleshoot both software and hardware issues, possess extensive knowledge of computer software and hardware, and demonstrate outstanding customer service abilities. As the first point of contact for customers, the Help Desk Technician must be adept at accurately prioritizing tickets. This role is situated in a dynamic work environment that offers employees the chance to tackle challenges and gain experience with new and evolving technologies. Requirements KEY RESPONSIBILITIES: Provide technical support via phone, email, and in-person. Troubleshoot hardware/software issues for desktops, laptops, and mobile devices. Assist in setting up new employee workstations and documenting solutions in the ticketing system. Escalate complex issues to senior IT staff. Help with software upgrades, maintain IT equipment inventory, and assist in procurement. Participate in IT projects to enhance operational efficiency and prioritize service tickets. Configure computers, software, and networks; upgrade hardware and remove viruses. Ensure proper backups to prevent data loss and troubleshoot various IT problems. Administer servers, desktop computers, printers, network devices, and perform software deployments. Recommend hardware devices to the sales team and perform other duties as assigned. QUALIFICATIONS: 2+ years of desktop support and remote troubleshooting. Strong technical knowledge of computer systems, mobile devices, and tech products. Familiarity with Windows and macOS, and common software applications. Exceptional teamwork, communication, and customer service skills. Efficient troubleshooting and problem resolution abilities. IT certifications (e.g., CompTIA A+) are desirable. Working knowledge of Microsoft Office tools. Excellent written and verbal communication. High attention to detail and phone etiquette. Experience supporting at least one of the following: AWS cloud services (S3, EC2, VPC) or Microsoft Azure. Windows 2012 Server or newer Active Directory. Troubleshooting enterprise network equipment. VoIP technologies (Asterisk, Switchvox, Cisco Unified Communications). Ubiquiti or Cisco Wi-Fi troubleshooting. Microsoft O365 management and migrations. Windows 10 or 11 Desktop OS support. WORK ENVIRONMENT: This position is based in our downtown Orlando office, offering a collaborative workspace and opportunities for professional growth. TRAVEL: The position is based in downtown Orlando and may require some planned travel around Florida and other states which would total up to 25% of workdays. JOB TYPE: Salary, Full-time, Non-exempt HOURS: The Help Desk Technician is a non-exempt, salaried position which is expected to work 40 hours per week. JOIN OUR TEAM! If you are looking to establish your career in IT and become part of a vibrant team dedicated to providing high-quality technical support, apply today to become a valuable member of Enterfusion! Benefits COMPENSATION: Annual salary of $48,000-65,000/year commensurate with experience as well as paid vacation, health insurance plans, retirement program, disability insurance, and life insurance. Benefits Include: ✅ Paid Time Off (PTO) – Accrual begins after 90 days, with increasing PTO over time. ✅ Health Insurance – Enterfusion covers a portion of employee premiums; spouse and dependent coverage available. Two plans through Florida Blue. ✅ Life Insurance – Company-paid coverage for employees. ✅ Short- & Long-Term Disability Insurance – Income protection benefits provided. ✅ SIMPLE IRA – Enterfusion matches employee contributions up to a set percentage. ✅ Continued Learning – Reimbursement for required or beneficial certifications, plus training support. Join Enterfusion and be part of a team that invests in your success! 🚀

Entry level generator maintenance technician. We are looking for a mechanically inclined person to work in the field maintaining generators. Our service area includes southern Maine, most of New Hampshire and eastern Massachusetts, north and west of Boston. The successful candidate will be trained by our company and eventually will be certified by industry-leading generator companies. The individual will use a company vehicle to complete their daily maintenance and servicing appointments and to respond to after hour emergency calls. Normal business hours are from 8:00 AM to 4:30 PM, with a half hour for lunch. The ideal candidate will have the following characteristics: • Mechanically inclined • A good nature about them • Well-groomed and presentable • Good customer skills • Gets along with co-workers • Is punctual with respect to work hours and customer time constraints • Is organized and tidy We will provide the vehicle, fuel, appropriate shirts, jackets hats, etc. We provide medical coverage, vacation time after one year of service, paid holidays. Starting Compensation: $22.50 per hour, until trained. Increases are dependent aptitude, attitude, diligence and completion of certifications. Other Compensation: Bonuses Commissions Pay Frequency: Every other week

Company: Cott Systems Type: Full-time Reporting to: Director of Client Success At Cott Systems, our customers rely on us to keep their technology running smoothly. We're looking for a Desktop Support Engineer who thrives on solving problems, working with hardware and peripherals, and digging into entry-level system administration tasks like SQL database queries. If you're energized by hands-on tech work and want to make a tangible difference every day, this might be the perfect role for you. Key Responsibilities: Serve as the primary technical support contact for our on-premises (locally installed) customers. Troubleshoot, configure, and manage hardware including servers, workstations, scanners, printers, and peripherals. Install and support Windows-based systems (both desktop and server), including OS, drivers, and Cott application environments. Perform basic system admin functions: running SQL Server 2019 queries, updating database tables, and assisting with patching and backup validation. Lead remote or onsite installation planning and support engagements for new customer hardware. Work cross-functionally with internal teams and customers to ensure technology environments are healthy, stable, and aligned with application needs. Track and escalate complex issues as needed, always ensuring responsive and professional communication. Requirements Associate degree in IT or related field, or equivalent experience supporting Windows-based hardware/software environments. Strong hands-on experience troubleshooting desktop and peripheral hardware. Familiarity with Windows 10/11 and Windows Server environments (2012 through 2019). Working knowledge of SQL Server Management Studio (SSMS), including basic queries and table updates. Comfortable navigating Active Directory, DNS, and basic Windows network configurations. Experience with IIS, backup/restore utilities, or virtualization (Hyper-V, VMware, Citrix) is a plus. Excellent problem-solving and customer communication skills. Ability to work independently, prioritize tasks, and manage multiple projects simultaneously. Willingness to occasionally travel for onsite customer installations or escalated support needs. Benefits Why Cott Systems? We're an established software and services company focused on supporting local governments across the U.S. You'll be part of a collaborative team that values technical curiosity, service excellence, and the satisfaction of a job well done. We offer: Flexible time off and paid holidays 401K with company match Comprehensive medical, dental, and vision insurance (including HRA option with company contribution) Company-paid life, AD&D, short-term, and long-term disability insurance For more information about Cott Systems, please visit our website We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted.   #ValsoftG1

Our client, a global payment and reward fulfillment company is seeking a temporary IT Helpdesk Technician. In this role you would be reporting to the VP of Information Technology 4 days remote 1 day onsite (preferred) Monday-Friday 9am-5:30pm (30-minute unpaid lunch) 12 weeks temporary $37.00 per hour Position Overview We are seeking a Help Desk Technician to provide first-line technical support to end users, ensuring efficient IT operations. This role is crucial in maintaining smooth day-to-day IT operations by troubleshooting hardware, software, and network issues, managing the help desk ticketing system, and supporting employees with technology-related needs. Additionally, this role will create and maintain IT documentation, build and configure workstations for new hires, and assist with hardware deployments and troubleshooting. This role reports directly to our VP of Information Technology and works closely with the System Administrator and other IT team members. Objectives of This Role • Provide first-level IT support, ensuring timely resolution of technical problems. • Create and maintain documentation for IT processes, troubleshooting steps, and standard operating procedures. • Build and configure laptops, desktops, and other hardware for new hires. • Maintain the IT help desk ticketing system, ensuring proper tracking and resolution of all IT inquiries. • Troubleshoot hardware, software, and network connectivity issues. • Work with leadership, and other team members to ensure compliance with SOC2, SOC3, PCI, and ISO 27001 security standards. • Support remote and in-office employees with IT needs, including hardware replacements and software installations. • Assist in employee onboarding and offboarding, ensuring seamless IT transitions. • Work with the System Administrator to escalate and resolve complex IT issues. Key Responsibilities • First Point of Contact for IT Support: Respond to IT support requests via email, chat, and ticketing system. • Troubleshoot Hardware & Software Issues: Diagnose and resolve issues with laptops, desktops, peripherals, printers, and mobile devices. • Machine Building & Deployment Via VM Workspace One: o Set up Windows and macOS workstations for new hires. o Install, configure, and update necessary software. o Ensure proper security settings and compliance with company policies. • Documentation & Knowledge Base Management: o Create and update step-by-step IT guides for troubleshooting common issues. o Maintain documentation for hardware setup, software installation, and IT procedures. o Develop FAQs and self-service documentation for employees. • Help Desk Ticket Management: o Track and manage tickets in Freshservice and Zendesk. o Ensure proper prioritization and resolution of IT issues. o Escalate complex problems to the System Administrator or other IT teams. • IT Asset Management: o Maintain an inventory of IT hardware and software licenses. o Ensure proper tracking of company-issued devices. • User Account Management: o Create and manage user accounts in Okta, Google Workspace, and other systems. o Assist users with password resets, MFA setup, and account lockouts. • Network & Security Support: o Support network-related issues and escalate when necessary. • Conference Room & Collaboration Tool Support: o Manage Zoom Rooms, conference room setups, and remote collaboration tools. Skills and Qualifications • 2-4 years of experience in an IT support, help desk, or desktop support role. • Strong knowledge of Windows, macOS, and basic networking concepts. • Experience with a VM Workspace One or other tool for building, configuring, and troubleshooting workstations for new hires. • Familiarity with help desk ticketing systems (e.g., Freshservice, Zendesk). • Proficiency in documentation creation (e.g., IT knowledge bases, troubleshooting guides). • Experience with identity and access management tools (e.g., Okta, Google Workspace). • Basic understanding of IT security best practices, including MFA and endpoint protection. • Experience troubleshooting remote work solutions (VPN, video conferencing, remote desktop tools). • Familiarity with Cloud and SaaS applications, including Microsoft 365, Google Workspace, and Zoom. • Excellent customer service skills and ability to communicate technical concepts to non-technical users. • Strong troubleshooting and problem-solving abilities. • Ability to prioritize and manage multiple support requests efficiently. Preferred Qualifications • IT certifications such as CompTIA A+, ITIL Foundation, or Microsoft 365 Certified: Modern Desktop Administrator. • Experience with MDM solutions (e.g., VMware Workspace ONE, Intune). • Familiarity with AWS Workspaces, Active Directory, Okta and endpoint security solutions (e.g., Crowdstrike). • Basic scripting skills in PowerShell, Bash, or Python. Education Requirements • Associate’s or bachelor’s degree in information technology, Computer Science, or a related field (or equivalent experience).