Customer Service Representative (EAGLE CREEK)

Duties and Responsibilities: • Answer a large amount of incoming calls and manage appropriately • Keep all data entry very clean and accurate across multiple computer programs • Understand or quickly learn the geography of the Portland Metro area, the Columbia River Gorge, Hermiston/Pendleton and Southwest Washington • Book jobs and schedule technicians strategically • The ability to stay focused in a loud, and sometimes disruptive office • Prepare all paperwork for technicians and customers • Research property information, including county permit records • Manage all septic real estate inspections from start to finish • Keep detailed records of customer interactions while moving between jobs • Greet employees and customers walking in the door • Order and manage office supplies • Other administrative duties as assigned The above is only an overview of the position - there may be additional responsibilities not listed above and those responsibilities may change based on the needs of the company.