Retention Marketing Manager (Klaviyo + eCommerce)

Future Tilt is a small but growing email and retention marketing agency helping eCommerce brands increase customer lifetime value through smart campaigns, automations, and strategy. We’re heading into our third year and looking for a reliable Retention Marketing Manager to help manage three eCommerce accounts — someone who can handle day-to-day execution in Klaviyo while gradually taking on more strategic and client-facing responsibilities. What You’ll Do - Manage and deploy campaigns in Klaviyo (copywriting, setup, QA, scheduling). - Build and update flows to improve lifecycle performance. - Review segmentation and maintain list hygiene. - Monitor results and flag performance issues or opportunities. - Troubleshoot deliverability or automation issues. - Set up reports and manage A/B tests. - Communicate with clients on timelines, approvals, and deliverables. - Attend weekly or biweekly check-ins (typically mornings PST). - Help keep clients happy and campaigns running smoothly :) Requirements - Proven Klaviyo experience (certifications a plus). - Solid understanding of email marketing operations, flows, and analytics. - Experience with eCommerce and Shopify. - Organized, communicative, and detail-oriented. - Comfortable managing multiple accounts independently. - Availability during U.S. business hours (preferably PST). - Tech-savvy and able to use AI tools for copy, reporting, or optimization. - U.S.-based preferred. Nice to Have - Cross-channel retention marketing experience. - Familiarity with creative direction and collaboration with designers. - Previous agency experience. Role Details - Accounts: 3 active eCommerce brands. - Hours: 10–30 per week (averages ~20). - Compensation: $25–$45/hour depending on experience. - Location: Fully remote, with meetings during U.S. working hours. - Growth Path: Start with execution → expand into strategy and client ownership over time. Please submit your resume. We look forward to chatting!