Senior Project Manager

**This is a hybrid role that will require regular presence on-site at the client location around Cambridge, MA. **This position is not eligible for relocation assistance** The Informatics Delivery Manager (DM) is primarily accountable for fulfilling all contractual obligations for Zifo related to our customer engagements. This role is the realization of the ‘one hand to shake’ concept that would allow both the customers as well as the internal Zifo stakeholders to work with one primary point of contact for all the servicing needs for the specific engagement. The DM will provide strategic and technical leadership, as well as the consulting and program / project management skills required to analyze customer needs and opportunities to ensure Zifo successfully delivers a solution meeting the customer's objectives and goals. Requirements Responsibilities Overall accountability for the successful delivery of all projects and Zifo services in the engagement and ensure all service delivery contractual obligations are met Govern Project Health by using metrics-based health checks, perform Corrective and Preventive actions for any deviations, do follow-ups and follow throughs Chair Engagement Steering committee and other operational meetings including senior leadership from the customer and Zifo. Track action items, monitor and report their progress periodically Conceive and implement engagement improvement plans from service delivery improvement/optimization perspective Devise and implement continuous improvement plans, ensuring there are mutual gains for both the customer and Zifo Oversee engagement operations such as staffing, invoicing compliance, contract renewals, managing resource movements Customer Relationship Management – establish and nurture customer relationship across all levels with the objective of improving overall customer maturity across all customer segments that are serviced CSAT assessment and management by implementing focused improvement plans Contribute to Business Development – Perform Account Mining, Support RFP/Pursuits People Management – Provide performance feedback on Zifo resources to the line managers Provide strategic project and program management consultative guidance to customers by proactively identifying business and/or technical challenges or opportunities for improvements Bring in though leadership to the customer engagements by offering proactive insights into industrial trends Manage, motivate, and mentor cross-functional and enterprise project teams across the globe Ensure seamless experience for the customers while dealing with the various Zifo services teams across geographies Resolve any conflicts between the Zifo service lines keeping the customer interests as the priority Function as the first point of escalation from Zifo and provide timely and effective resolution in addition to doing a retrospective to address the root causes Required Skills R&D Informatics Skills Prior experience in Pharmaceutical or Biotech Research and Development industry Understanding of Drug Discovery & Development processes An Independent, Self-Motivated & Results driven mentality Willingness & ability to acquire quickly new Technical Skills & Business Principles Ability to actively contribute to business development efforts via strategic discussions with account executives and proactive discussions with client stakeholders Working experience with Productivity tools such as VISIO, Excel, PowerPoint, Word, Microsoft Project Analytical mindset and ability to thrive in ambiguities Outstanding communication skills both written and verbal Experience is making impactful presentations to D+ and C-Suite audiences Program Management skills Managing a portfolio of projects Coordinating strategic road mapping Resource & Effort Planning Project Planning & Scheduling Scope & Time Management Vendor Management Risk Assessment Cost/Benefit Analysis Qualifications: Bachelor’s/Master’s degree or equivalent in Management or Life Sciences or IT field is mandatory Minimum 10 years of experience as a Business Technology Consultant/Project Manager Minimum 8 years of experience working with Customer/Client focused delivery model & Global solution deployment, preferably in the pharmaceutical /Life sciences industry Active PMP / PgMP/Prince2 Certification Experienced in managing large customer engagements ($5M+ revenue / 50+ global team) that have multiple services being offered by the provider organization Expert in Project Management, SDLC types, people management Familiar with the global delivery model and have experience working with multidisciplinary teams located across varies geographies Consultative capabilities to convert business problems to opportunities Flexible in handling tactical issues as well as possess ability to think strategically Expert in crisis/problem management and willingness to get hands on to expedite problem resolution Function as a coach to the teams to improve collaboration and outcomes Possessing innovative mindset and have an eye for continuous improvement Experienced in managing large & concurrent projects/programs A successful Zifo-ite is Independent, Self-Motivated & Results driven Willing & able to quickly acquire new Technical Skills & Business Principles A critical thinker who possesses logical reasoning  Curious and always looking for creative solutions to complex problems Benefits CURIOSITY DRIVEN, SCIENCE FOCUSED, EMPLOYEE BUILT. Our culture is unlike any other, one where we debate, challenge ourselves, and interact with all alike. We are a curious bunch, characterized by our passion to learn and spirit of teamwork. Zifo is a global R&D solutions provider focused on the industries of Pharma, Biotech, Manufacturing QC, Medical Devices, specialty chemicals and other research-based organizations. Our team’s knowledge of science and expertise in technology help Zifo better serve our customers around the globe, including 7 of the Top 10 Biopharma companies. We look for Science – Biotechnology, Pharmaceutical Technology, Biomedical Engineering, Microbiology etc. We possess scientific and technical knowledge and bear professional and personal goals. While we have a “no doors” policy to promote free access within, we do have a tough door to walk in. We search with a two-point agenda – technical competency and cultural adaptability. We offer a competitive compensation package including accrued vacation, medical, dental, vision, 401k with company matching, life insurance, and flexible spending accounts. If you share these sentiments and are prepared for the atypical, then Zifo is your calling! Zifo is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About Us Domalytx is reimagining the future of home inspections by combining deep field expertise with cutting-edge technology. Founded and built by civil engineers with over 15 years and 5,000+ inspections under their belt, we know the real problems inspectors face and the level of accuracy homeowners and buyers demand. Headquartered in Silicon Valley, we bring a technology-first mindset to an industry that has long lagged behind in innovation. Our platform transforms inspections from a slow, manual process into a streamlined, AI-assisted experience where inspectors can simply walk, talk, and capture photos while the software generates clear, professional reports. Backed by our leadership in foundation, structural, seismic, and drainage inspections—the most complex and high-stakes areas in residential real estate—we are uniquely positioned to become the trusted standard for property condition reporting nationwide. Joining Domalytx means being part of a team that’s not just modernizing inspections, but building the platform that will define how homes are evaluated, bought, and maintained for decades to come. The Role We’re looking for an Industry Partnerships & Data Acquisition Lead to help us grow the network of professionals contributing to our platform. You won’t do this alone. You’ll be partnered with an industry veteran (engineer/inspector) who can jump in for credibility, sit in on Zoom calls, or join in-person meetings when technical authority is needed. You’ll drive the outreach and relationship-building; they’ll provide subject matter expertise when needed. This isn’t a traditional sales or data role. It’s part relationship-building, part process design, and part entrepreneurial hustle. You’ll be helping invent a new category. What You’ll Do • Focus on building trust to foster participation from our leads • Oversee the process of capturing and structuring data. • Partner with our industry expert for select calls and meetings to deepen credibility. • Document and improve our strategies for relationship building. • Track progress and report on what’s working and where to adjust. What We’re Looking For • Proven success in sales, partnerships, business development, or community engagement (bonus if with contractors, SMBs, or real estate pros). • Natural relationship-builder with strong communication skills. • High resilience — able to handle pushback and keep going. • Process-oriented: can turn messy lessons learned into repeatable systems. • Comfortable with CRM tools, spreadsheets, and documenting workflows. • Curious and adaptable — able to learn the basics of industry language quickly. • Entrepreneurial mindset: thrives in ambiguity and likes building from scratch. What We Offer • The chance to pioneer a role in a massive, untapped industry. • Direct mentorship from founders and collaboration with industry experts. • An industry partner at your side for credibility and support. • Competitive compensation with upside as we grow. • Remote flexibility, with occasional in-person visits depending on geography. • A mission-driven company improving how millions of homeowners make decisions. Why Join Now? No one in this industry has done this before. You won’t be plugging into a machine — you’ll help design it. If you want to be the first of your kind in a growing startup, and if you’ve got the hustle and curiosity to make it work, we’d love to hear from you. How to Apply Send us your LinkedIn profile, resume, a note about why this role excites you and share an example of a time when you had to hustle to convince someone or build a relationship from scratch. Thanks!

We are seeking a highly organized and communicative Internal Operations Coordinator to streamline our project management processes and improve interdepartmental coordination. This role will serve as the critical link between our field operations, service department, and warehouse/purchasing functions, ensuring smooth information flow and efficient project execution. Key Responsibilities: Act as the primary point of contact for internal communication between field operations, service coordination, and warehouse/purchasing departments. Collaborate closely with the Field Project Manager to understand project requirements and timelines, translating field needs into actionable tasks for other departments. Coordinate with the Service Coordinator to ensure service requests are properly integrated into ongoing project schedules and resource allocations. Liaise with the warehouse/purchasing team to ensure timely procurement and delivery of materials for projects and service calls. Leveraging existing centralized project tracking system, ensuring all departments have access to up-to-date information. (We primarily use Quickbase) Facilitate regular cross-departmental meetings to discuss project statuses, upcoming needs, and potential issues. Continually improve communication protocols to improve information sharing across departments. Review regularly generated reports on project statuses, resource utilization, and interdepartmental performance metrics. Identify bottlenecks in communication or processes and propose solutions to improve operational efficiency. Assist in the maintenance of project documentation, including schedules, change orders, and closeout procedures. Preferred Qualifications: Knowledge of access control, video surveillance, and intrusion detection systems Bachelor's degree in Business Administration, Operations Management, or related field Experience with Quickbase Requirements Required Qualifications: 3+ years of experience in project coordination or operations management, preferably in the security integration industry Strong understanding of project management principles and practices Excellent communication and interpersonal skills Proficiency in project management software and Microsoft Office suite Demonstrated ability to manage multiple priorities and deadlines Strong problem-solving and analytical skills Experience with ERP or CRM systems Familiarity with inventory management and purchasing processes Benefits Paid Time Off Paid Holidays 401k Safe Harbor Match

Job Title: Senior System/Network Engineer Location: Novato, CA Job Type: Full-Time About Us: Marin IT, Inc. is a leading Managed Service Provider (MSP) dedicated to delivering exceptional IT support and services to a diverse range of clients. We specialize in providing comprehensive IT solutions, including system and network management, cybersecurity, cloud services, and more. Our team is passionate about technology and committed to delivering top-notch service and support. Position Overview: We are seeking an experienced and highly skilled Senior System/Network Engineer to join our dynamic team. The ideal candidate will have a strong background in managing and optimizing complex IT infrastructures, with a focus on delivering exceptional service to our clients. This role requires a deep understanding of networking, server administration, virtualization, and security. The Senior System/Network Engineer will work closely with our clients to design, implement, and maintain their IT environments, ensuring optimal performance and security. Key Responsibilities: • Design, deploy, and maintain complex network and system infrastructures for our clients. • Manage and support a variety of IT environments, including on-premises, cloud, and hybrid systems. • Troubleshoot and resolve advanced technical issues related to network and system performance, security, and connectivity. • Implement and manage security protocols and best practices to protect client data and systems. • Conduct regular system and network performance monitoring, analysis, and optimization. • Provide expert-level technical support and guidance to clients and internal teams. • Lead projects to upgrade and migrate systems, ensuring minimal disruption to client operations. • Develop and maintain comprehensive documentation of client environments, configurations, and procedures. • Stay up-to-date with emerging technologies and industry trends to provide innovative solutions to clients. • Mentor and support junior engineers, fostering a collaborative and knowledge-sharing environment. Qualifications: • Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience). • Minimum of 5 years of experience in system and network engineering, preferably in an MSP environment. • Proficiency in managing and troubleshooting Windows and Linux servers, network infrastructure (routers, switches, firewalls), and virtualization technologies (VMware, Hyper-V). • Strong understanding of TCP/IP, DNS, DHCP, VPNs, and other networking protocols and services. • Experience with cloud platforms such as AWS, Azure, or Google Cloud. • In-depth knowledge of cybersecurity best practices, including firewalls, antivirus, IDS/IPS, and data encryption. • Excellent problem-solving skills and the ability to work under pressure to meet deadlines. • Strong communication and interpersonal skills, with the ability to interact effectively with clients and team members. • Relevant certifications such as CCNA, CCNP, MCSA, MCSE, VCP, or equivalent are highly desirable. Benefits: • Competitive salary and performance-based bonuses. • Comprehensive health, dental, and vision insurance. • Retirement savings plan with company match. • Professional development opportunities and reimbursement for certifications. • A supportive and collaborative team environment.

About Proactive Technology Management At Proactive Technology Management (PTM), we're passionate about helping businesses thrive in the digital age. Our Project Management Office (PMO) plays a critical role in delivering a wide range of technology solutions to our clients. We are a team of expert project managers, consultants, and software and data architects who work together to create innovative, data-driven solutions that transform businesses. We specialize in delivering projects across various domains, including full-stack development, hyperautomation, cloud data analytics, and LLM-based generative AI. About the Role We are seeking a highly motivated and experienced Technical Project Manager to join our PMO team. This is a mid-senior level, full-time remote position that sits at the interface of our consultant and project manager roles. You will be the primary point of contact for our clients, guiding them through the entire software development lifecycle, from requirements gathering to solution delivery and beyond. Requirements Responsibilities Collaborate with clients to understand their business needs and translate them into clear, actionable technical requirements. Develop detailed project plans, including timelines, milestones, and resource allocation, using our Monday.com-based project management system. Lead and manage a cross-functional team of engineers, developers, and other technical specialists to deliver high-quality solutions on time and within budget. Ensure projects adhere to our Way of Working principles, including Lean UX, GTD-inspired workflows, and the C4 model for architectural clarity. Communicate project progress and risks to clients and internal stakeholders effectively and proactively. Manage client expectations and ensure their satisfaction with our services. Contribute to the continuous improvement of our processes and methodologies. Perform enterprise data modeling tasks as required, including planning entities, attributes, and relationships to support business processes and reporting needs. Qualifications 5+ years of combined experience in technical project management, engineering management, or technical product ownership, with a proven track record of successful project delivery. Strong understanding of software development methodologies, including Agile and Lean UX. Experience working with cloud-based technologies, including Microsoft Azure (strongly preferred) and AWS (desirable). Experience with data warehousing, hyperautomation, and AI/ML is a plus. Excellent English communication, interpersonal management, project leadership, and presentation skills. Ability to work independently and as part of a remote team. Bachelor’s degree in any STEM field strongly preferred. Familiarity with C4 architecture and systems thinking. Proven system analysis and data analysis skills, including ER diagramming and data modeling. Domain knowledge in wealth management, financial services, revenue cycle management (RCM), electronic health records (EHR), and practice management systems (PMS) is highly desirable. Benefits Full Medical Benefits 2 Weeks Paid Vacation Full Time Dental & vision insurance 401(k) matching

SUMMARY Responsible for following both ChemStation food safety and food hygiene practices and rules, the Service Technician gains access to the customer’s facility to inspect, perform equipment installation and maintenance, and at times safely dispense cleaning agents and processing aids that were ordered while following agreed upon practices from the customer. PRIMARY DUTIES & RESPONSIBILITIES This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem from time to time. *Food safety or quality responsibilities within job. All staff are responsible for reporting food safety and quality issues to those that can initiate action. • Inspects all customer installed lines and bulk containment units for any damage, tampering or potential safety issues • Calibrates Customer dispensing systems on a periodic basis • Ensures all Telemetry units are functioning properly • Ensures tank materials are correctly dispensed at time of service • Provides Customer with system and area improvements, when required • All staff are responsible for reporting food safety and quality issues to those that can initiate action. • Perform other duties as assigned. ** MECHANICAL APPTITUDE NEEDED