IT Firm looking for IT technician to join MSP (Los Angeles)

About Us: Los Angeles IT - www.losangelesit.com At Los Angeles IT, we are a rapidly expanding company looking for a talented IT Technician to become part of our team. We are searching for someone who excels in IT support, is skilled with hands-on tasks, and is comfortable working with low-voltage systems. If you thrive in a role where each day brings new challenges and opportunities, this position could be the perfect fit for you. Key Responsibilities: • Level 1 & 2 IT Support: Deliver prompt and effective technical support to end-users, both onsite and remotely. This includes troubleshooting hardware, software, and network issues. • System Maintenance: Install, configure, and maintain desktop and laptop computers, printers, and other peripheral devices, whether onsite or via remote support tools. • Network Support: Assist with basic network configuration, troubleshooting, and ensuring seamless connectivity throughout the organization, both onsite and remotely. • Low Voltage Work: Manage low-voltage installations, such as cabling and security systems, across various locations. • Hands-On Tasks: Carry out various hands-on duties around the office or on-site, including equipment setup, hardware relocation, and minor repairs. • Driving Duties: Occasionally travel to client sites or other company locations to provide on-site support. A valid driver’s license and reliable transportation are required. • Remote Work: Use remote access tools to provide efficient support to end-users and resolve issues remotely. • Documentation: Keep accurate records of all support activities, including ticketing systems and equipment inventories, accessible both onsite and remotely. Qualifications: • Proven experience in a Level 1 & 2 IT support role with the capability to work effectively both onsite and remotely. • Familiarity with low-voltage work, including cabling and installations. • Strong troubleshooting skills and the ability to work independently, whether onsite or remotely. • Physical ability to handle tasks such as lifting and moving equipment. • A valid driver’s license with a clean driving record. • Excellent communication skills, both verbal and written, particularly for clear and concise remote communication. • Effective time management skills and the ability to prioritize tasks in a fast-paced environment. • A positive attitude and a strong desire to learn and advance within the company. Preferred Skills: • Relevant certifications such as CompTIA A+, Network+, or similar. • Experience with VoIP systems, security cameras, or access control systems. • Basic knowledge of electrical work is an added advantage. • Proficiency with remote support tools and software. What We Offer: • Compensation: $30 - $40 per hour, with the potential to work over 200 hours per month. • Driving Expenses: We cover one-way driving expenses, including travel time and $0.75 per mile driven. • Earnings Potential: Technicians can earn between $5,000 - $9,000 per month, depending on hours worked. • Employment Type: We are looking to hire as a 1099 contractor. • Growth Opportunities: We offer ample opportunities for professional development and career growth within the company. • Work Environment: Enjoy a supportive and collaborative work environment, with the chance to work on diverse and engaging projects both onsite and remotely.