Technical Support Specialist (Remote) (Medford)

A family owned medical equipment sales and service company is in search of a full time biomed technician. We sell refurbished surgical equipment. The job will be located at our facility and will primarily entail electronic troubleshooting, testing, calibration, tech support, field service, etc. must have experience with electronic repair to component level, reading schematics, reading technical service manual, research parts, etc. . The amount of tasks and complexity of these tasks would increase as one becomes more familiar with our business. Training is available but individual will need to invest time in learning on their own.

Ensure consistent, reliable, and efficient cybersecurity service delivery within a technical domain Ensure high-quality service and drive continuous improvement through standardized management practices, measuring team efficiency, and fostering ongoing team development Act as the primary point of contact for leadership regarding the performance of IT and cybersecurity service delivery in design, transition, deployment, and operational support Oversee end-to-end delivery of cybersecurity service quality Monitor, manage, enhance, and report on IT service performance against agreed SLAs and KPIs Foster a culture of continuous improvement and knowledge sharing Ensure the team has the necessary skills and resources to deliver excellent service Oversee resolution of major incidents and problems impacting cybersecurity service delivery Coordinate internal IT teams to drive root cause analysis, After Action reports, and remediation solutions Understand, evangelize, and enforce service delivery lifecycle principles (envisioning, design, plan, stabilize, and deploy phases) Collaborate with Change Management to ensure changes to cybersecurity services are implemented effectively, efficiently, and with minimal disruption Identify opportunities for service improvement and drive initiatives to enhance service quality, efficiency, and cost-effectiveness Provide regular reports on service performance to senior management and business stakeholders Manage relationships with key IT and cybersecurity vendors, ensuring services meet contractual obligations Contribute to development and management of the service delivery budget. Track and control service delivery costs Maintain awareness of financial health for assigned projects, including budgeting, forecasting, and variance analysis Oversee and actively participate in operational maintenance and sustainment activities Optimize allocation and utilization of operational resources, identifying opportunities to improve efficiency and reduce costs Other duties as assigned Requirements Education/Training:  Bachelor’s Degree in relevant engineering or science discipline required Master’s Degree preferred Must have, or obtain within 6 months of start date, current DoD 8570 or 8410 compliant certifications (i.e. Security+) ITIL v4 Foundation Certification preferred Experience: 12+ years of professional experience in the required task area  5+ years of professional experience as an IT Service Delivery Manager or similar role 1+ years of professional experience working in a management or leadership role Experience, knowledge of, or exposure to delivering and/or managing IT Service Delivery within several large and complex organizations across government and commercial environments In-depth understanding of ITIL framework and best practices, including incident management, problem management, change management, and service release management Excellent analytical, problem-solving, and decision-making skills Experience with service management tools (e.g., ServiceNow, BMC Remedy) Experience in DoD IT Operations preferred Project management experience preferred Security: Must be a US citizen Candidate must be in possession of a minimum DoD issued Secret Clearance and eligibility for TS/SCI Candidates with active current TS/SCI preferred Physical Requirements: Able to occasionally reach with hands and arms Prolonged periods of computer screen use, while sitting or standing at a desk Adhere to safety protocols when in work areas requiring use of PPE (e.g. eyewear, gloves, masks, hearing protection, steel toed shoes, etc.) Able to safely lift and carry up to 20 pounds at a time Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Training & Development Wellness Resources Salary: $150,000.00 - 180,000.00 Salary rates for this position are competitive and commensurate with experience and industry standards. We offer a comprehensive benefits package that may include health insurance, paid time off, and retirement savings options.

Job Title: Laboratory Technician for Agricultural Soils Location: Santa Paula Job Type: Full-Time Salary: $16.50 - $17.50 per hour Job Description: We are seeking a motivated and detail-oriented Agricultural Soils Laboratory Technician to join our team for an entry-level position . In this hands-on role, you will support soil testing and analysis to ensure accurate and reliable results for agricultural applications. This position offers a great opportunity for individuals with an interest in agricultural science and laboratory work. Key Responsibilities: Sample Preparation: Prepare and process soil samples for laboratory analysis, ensuring all samples are properly labeled and documented. Chemist Support: Assist chemists and laboratory staff with the preparation of various soil analyses. Additional Tasks: Assist with other laboratory-related duties and tasks as assigned, which may include data entry and general lab clean-up. Physical Requirements: Ability to lift up to 50lbs as part of daily responsibilities. Qualifications: High school diploma or equivalent. Background in agriculture, chemistry, or a related field is preferred but not required. Strong attention to detail and ability to follow established procedures. Excellent organizational and time-management skills. Ability to work independently and as part of a team in a fast-paced environment. Benefits: Competitive hourly wage: $16.50 – $17.50 Full-time position with health, dental, vision, and 401K.

Description: Zifo is working with a large pharma client to build a team of laboratory IT (lab computing, & Lab IT systems) professionals. **This role will require a 100% on-site presence in Albany, NY ** **This role is not eligible for relocation assistance** Requirements Responsibilities: ·       Execute validation test plans once approved by client(s) ·       Revise and route Lifecycle documents for review and approval ·       Update relevant IT lifecycle documents ·       Participate in Sandboxing sessions with multifunctional teams ·       Coordinate delivery of PC hardware to various laboratories and manufacturing areas ·       Troubleshoot and resolve any IT issues / tickets as needed   Qualifications: Bachelor of Science in computer science, life science Previous technical experience including (but not limited to); Windows technologies, networking, remote computing and backup systems preferred Excellent customer service skills complemented by an ability to listen to and interpret client requests Ability to troubleshoot complex instrument and technology issues Strong oral and written communication skills Ability to identify, track and complete tasks for multiple projects Knowledge of laboratory safety practices as defined by the company and/or customer’s site safety code Experience with virtual machine support (preferred) Experience with scientific instrumentation (preferred)   A successful Zifo-ite is: Independent, Self-Motivated & Results driven Willing & able to quickly acquire new Technical Skills & Business Principles A critical thinker who possesses logical reasoning Curious and always looking for creative solutions to complex problems Benefits About Zifo: CURIOSITY DRIVEN, SCIENCE FOCUSED, EMPLOYEE BUILT. Our culture is unlike any other, one where we debate, challenge ourselves, and interact with all alike. We are a curious bunch, characterized by our passion to learn and spirit of teamwork. Zifo is a global R&D solutions provider focused on the industries of Pharma, Biotech, Manufacturing QC, Medical Devices, specialty chemicals and other research-based organizations. Our team’s knowledge of science and expertise in technology help Zifo better serve our customers around the globe, including 7 of the Top 10 Biopharma companies. We look for Science – Biotechnology, Pharmaceutical Technology, Biomedical Engineering, Microbiology etc. We possess scientific and technical knowledge and bear professional and personal goals. While we have a “no doors” policy to promote free access within, we do have a tough door to walk in. We search with a two-point agenda – technical competency and cultural adaptability. We offer a competitive compensation package including accrued vacation, medical, dental, vision, 401k with company matching, life insurance, and flexible spending accounts. If you share these sentiments and are prepared for the atypical, then Zifo is your calling! Zifo is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We are seeking an experienced Low Voltage Technician with a strong background in low voltage systems and end user support. The ideal candidate will have expertise in the installation and configuration of various low voltage systems, including structured cabling, security camera systems, access control systems, fiber optics, sound systems, and video conferencing systems. Key Responsibilities: Follow requested tasks, running/terminating network wiring. Mounting AP's as needed Configuration, and troubleshooting of structured cabling, security cameras, access control, fiber optics, sound systems, and video conferencing systems. Ensuring high-quality work and adherence to safety and industry standards. Coordinate with project managers, contractors, and clients to ensure timely completion of daily tasks. Provide on-site technical expertise, resolving issues as they arise. Build strong relationships with clients through excellent customer service and communication skills. Assist in Deco of old info-structure Document existing site inventory as needed Assist in upgrading hardware, both on the network side along with the end user side. OK with heights up to 60 feet in the air as needed Willing to travel as needed Has a reliable transportation method in order to get to and from the job site as needed.

Rea is a growing Top 100 business advisory & accounting firm providing our clients services in tax, accounting, and business consulting. We have a ‘People First’ culture and we focus on our employees’ well-being and professional development. With over 400 professionals and locations throughout Ohio, our firm has a culture that respects a work-life balance for our team. We also provide competitive compensation and a robust benefits plan. The BI Data Analyst will play a critical role in leveraging Power BI and Azure SQL to analyze data, build data sets, develop insightful reports, and create efficient workflows. The role’s use of these tools will contribute to data-driven decision-making and process optimization across our organization.  Responsibilities Utilize Power BI to gather and transform data from various sources (IE Excel, APIs, SQL), creating visually appealing and interactive dashboards to present key insights to stakeholders   Collaborate with cross-functional teams to understand data requirements and design meaningful visualizations that drive informed decisions   Design robust generalized SQL datasets through combining raw data for reports.  Work closely with end-users to gather requirements and ensure that dashboards meet their needs effectively   Identify opportunities for reporting and process automation across internal clients and implement solutions that deliver tangible benefits   Apply data cleansing and transformation techniques using Power Query to ensure data accuracy and consistency across different data sources   Collaborate with data warehouse engineers to enhance data quality and resolve data integration issues   Collaborate with team members to share best practices, provide technical guidance, and support the adoption of Power Platform tools   Train end-users on using Power BI, Power Apps, and Power Automate effectively for their respective needs   Ensure compliance with data governance policies and implement security measures to protect sensitive data within Power Platform solutions   Stay up-to-date with Microsoft's updates and features related to Power Platform to maintain best practices   Knowledge, Skills and Abilities Proficiency in data analysis, visualization, and report creation using Power BI   Strong understanding of data transformation, ETL processes, and data modeling concepts   Familiarity with data governance principles and best practices for maintaining data accuracy and security   Excellent communication skills, both written and verbal, to convey technical concepts to non-technical stakeholders   Analytical mindset with the ability to translate business requirements into effective Power BI Dashboards or power platform apps.  Problem-solving skills to troubleshoot issues and optimize Power Platform applications   Experience working in a collaborative team environment and a track record of delivering results on time   Requirements Bachelor's or Master's degree in Computer Science, Information Technology, Data Science, or a related field   Proven experience (5+ years) as a Data Analyst, with demonstrated expertise in Microsoft Power Platform tools (Power BI, Power Apps, Power Automate) , intermediate SQL knowledge Hands-on experience developing custom Power BI Dashboards, analyzing data within SQL databases, building company wide usable datasets Analyzing raw data and identifying useful metrics and new ways of looking at data to help drive the business Travel to client locations as needed   Benefits Rea offers a wide variety of benefits to help support our employees' health, wellness and financial goals. Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development Wellness Resources Four (4) weeks PTO Twelve (12) paid holidays, of which three (3) are floating holidays Rea does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies without pre-approval from Rea’s Talent team. Pre-approval is required before any external candidate can be submitted. Rea will not be responsible for fees related to unsolicited resumes and for candidates who are sent directly to our hiring managers.