Browse

···

Log in / Register

SR Network Support Specialist - AFN

Negotiable Salary

Aspen Fiber Networks

Houston, TX, USA

Favourites

Share

Description

Aspen Fiber Networks, a leading information technology solutions provider, is looking for a proactive and detail-oriented Network Support Specialist to join our dynamic team. In this role, you will provide technical support and troubleshooting for our clients' networking needs, ensuring optimal performance and reliability of their network systems. As a Network Support Specialist, you will work closely with clients and internal teams to diagnose and resolve network issues, provide training on network systems, and assist in the implementation of network solutions. Your expertise will contribute to delivering exceptional support and maintaining client satisfaction. Responsibilities Monitor and support client network systems to ensure smooth operation. Troubleshoot and resolve network issues reported by clients. Assist in the installation and configuration of network equipment. Provide technical guidance and support to clients and internal teams. Document and maintain records of network support activities and resolutions. Stay updated on networking technologies and industry best practices. Participate in the training of clients on network usage and best practices. Collaborate with network engineers to implement solutions for network enhancements. Requirements Associate or bachelor’s degree in computer science, information technology, or a related field. Proven experience in network support or technical support role. Strong knowledge of network protocols and technologies (TCP/IP, DNS, DHCP, etc.). Experience with troubleshooting network issues and providing solutions. Familiarity with routers, switches, firewalls, and other network equipment. Excellent problem-solving and analytical skills. Strong communication and customer service skills. Relevant certifications (such as CompTIA Network+, CCNA, etc.) are a plus. Ability to work independently and as part of a team. Benefits Private Health Insurance 401k Paid Time Off Training & Development

Source: workable View original post

Location

Houston, TX, USA

Show map

workable

You may also like

Spear Data Mapping Specialist

What is Spear Data Mapping? Spear is a specialized database and scheduling platform commonly used in transportation, transit operations, and related IT projects. Spear Data Mapping Specialist Location: Brooklyn, NY Schedule: Fully Remote, 9 AM-5 PM, Monday–Friday. Compensation: $50–$95/hour (1099) Term: Long-term opportunity Description We are seeking a skilled and detail-oriented Spear Data Mapping Specialist with functional and technical expertise to support data-driven projects. This role requires hands-on knowledge of the Spear database structure and data formats, with the ability to analyze, validate, and maintain complex datasets. The successful candidate will ensure accuracy, consistency, and alignment of data to meet project and client requirements, collaborating closely with technical teams and business stakeholders. Key Responsibilities: Perform data mapping, analysis, and validation activities using the Spear system. Review, interpret, and document data structures, mapping rules, and workflows. Collaborate with technical teams to ensure accurate integration of Spear database formats into system processes. Troubleshoot data-related issues, identify discrepancies, and recommend corrective actions. Maintain well-organized documentation to support project reporting, audits, and quality assurance. Support functional and technical stakeholders by providing data insights and clarifications. Requirements Minimum Qualifications: 2–5 years of experience in data mapping, database analysis, or data integration. Bachelor’s degree in Information Systems, Computer Science, Data Analytics, or a related field required. Hands-on knowledge of the Spear system, including database structure and data formats. Strong analytical and problem-solving skills with keen attention to detail. Ability to communicate effectively with both technical and non-technical stakeholders. Eligible to work in the U.S. and pass a background check. Preferred Qualifications: Local to Brooklyn, NY, and able to support onsite work (hybrid schedule). Experience supporting federal or enterprise-level IT projects. Training or certifications in database management, data integration, or related areas. Background in transportation-related projects or systems is preferred but not required. Benefits Long-term opportunity. Schedule: Fully Remote, 9 AM-5 PM, Monday–Friday. Compensation (1099): $50–$95 per hour (based on experience).

Brooklyn Heights, Brooklyn, NY, USA

Installation Service Technician-Northern California

Installation Services Technician Location: California The Installation Service Technician is responsible for assisting in installing products at our clients sites. Field Installation Technicans will be working with a DGI employee at a client site and may include traveling with the DGI employee to the client site. The Field Install Service Tech will require travel, frequently overnight (DGI will pay for lodging and per diem). We are looking for Technicians based out of Redding CA or it's surrounding areas. This is a great job to get your foot in the door to an amazing career in IT. Requirements Essential Position Functions Install and/or removal of equipment in accordance with standard operating procedures and company best practices. Unbox, stage equipment for pre-installation configuration and testing, re-box and prepare for outbound shipment - Document and track installed equipment through IST documentation tools and standards. Maintain accountability and readiness of all tools and equipment. Maintain a clean job site; pick up all tools and equipment; secure job site each day to eliminate potential hazards. Qualifications: Experience leading teams Must be at least 18 years old. There are no minimum educational requirements to be an Installation Services Technician, however a High School Diploma is recommended. High school classes in general shop, welding, mechanical drawing, blueprint reading, physics and mathematics are preferred. Prior installation or construction experience recommended. Must have physical strength, hand-eye coordination, and endurance. Skills: Excellent verbal and written communication skills including the ability to speak, read, write and understand the primary language(s) used in the workplace which is English. Proficient with computer systems such as Microsoft Office, word processing, email, usage of the internet, etc. Installation Services Technicians must be able to concentrate on their tasks with high attention to detail. Strong documentation skills – to be utilized for case management and knowledge capture. Communicate and work effectively with staff in all levels of the organization to drive product development using industry experience and customer feedback. Complete required training and development objectives within the assigned time frame; driven to attain relevant certifications The ability to travel approximately 75% of the time is needed. This position frequently requires long hours, weekend work, out-of-the-area, and overnight travel. Ability to respond to inbound non-technical support inquiries from internal staff, customers and business partners; effectively articulate necessary technical and non-technical information to customers in a simple and concise manner in person, over the telephone or via e-mail. Ability to follow all safety protocols and notify supervisor of safety concerns. Most tasks are performed in a team environment with coworkers acting as a team leader. There is minimal direct supervision so strong initiative is a must. Must be organized and analytical with attention to detail and accuracy of work product; able to eliminate obstacles through creative and adaptive approaches. Ability to perform administrative tasks (reports, expense reports, etc.). Must maintain professional demeanor in any given situation. These tasks can include mounting of interior and exterior housings/ or weather proof enclosures; requiring the use of drill bits, tape measures, and hand levels, while on ladders. Additional Information: Pay Range: $18/Hr as a starting wage for all Temp Install Technicians. Negotiable based upon experience. Other Notes: You will be working with our valued clients and do need to be presentable and have clean clothes, and footwear for climbing ladders. Benefits This is a great position to start your career in the IT Industry. If successful in this position, we offer many great career pathways with reimburseable education expenses. We are looking for driven, trustworthy and reliable team members.

Redding, CA, USA

Help

Cookie

Cookie Settings

Our Apps

Download on the

APP Store

Download

Get it on

Google Play

© 2025 Servanan International Pte. Ltd.