Browse
···
Log in / Register

Networks Service Delivery Manager

$150,000-180,000/year

KIHOMAC

Colorado Springs, CO, USA

Favourites
Share
Description

Provide end-to-end delivery and operational performance of network services supporting DoD missions across IL4/5/6 environments. The SDM owns SLAs/SLOs, service governance, compliance alignment, vendor performance, and continuous improvement across data center, campus/branch, WAN/SD WAN, boundary security, and cloud connectivity. This role coordinates cross functional teams (Routing/Switching, Boundary Security, Platform, Cyber, Field Ops, Vendors) to deliver reliable, secure, and cost-effective services Establish the service vision, charter, and roadmap aligned to agency objectives and portfolio priorities Lead Service Governance (CAB/CCB/ARB participation) balancing velocity, reliability, and security; maintaining decision records and traceability Define and maintain network service policies, operating level agreements (OLAs), underpinning contracts (UCs), and escalation matrices Own Service Catalog entries for network services (definitions, owners, SLAs/SLOs, dependencies, support model, runbooks) Coordinate readiness for new/changed services (support model, staffing, monitoring/alerting, KPIs, DR/backup, ATO evidence, handover) Forecast demand and plan capacity (circuits, bandwidth, ports, licenses, spares, staff) to meet growth and seasonal mission loads Manage budgets, cost to serve, and chargeback/show back; deliver monthly variance analyses and optimization recommendations Chair/drive change quality: peer reviews, pre implementation checks, maintenance windows, freeze periods, and rollback validation Ensure deployments meet readiness gates (approvals, testing, monitoring, comms) and verify post change health and user impact Ensure high quality first response (Own P1/P2 Major Incident bridges, communications, and stakeholder updates through restoration Drive RCA with durable corrective actions; track aging and verify effectiveness Manage availability targets, error budgets, technical debt, and resiliency patterns (path diversity, ECMP, QoS policy hygiene) Maintain service continuity and DR plans; schedule and document periodic tests (RTO/RPO attainment) Align operations to DoD RMF, NIST SP 800 53/37, and DISA STIGs; steward POA&M items to closure Support ATO/cATO sustainment (control inheritance, artifacts, evidence collection) and apply Zero Trust operating principles Ensure data handling, identity/access, and audit logging meet policy; coordinate with Cyber/Blue Team on detections and after-action improvements Manage third party performance to underpin SLAs (circuits, managed services, hardware/software support); drive remediation plans where needed Validate vendor change participation, runbooks, notifications, and contribution to incidents/RCAs Provide daily/weekly/monthly performance reporting (site/service availability, SLO attainment, MTTA/MTTR, change success rate, incident induced change rate, capacity/utilization, ticket backlog aging, CSAT/NPS) Run MBRs/QBRs with stakeholders; publish dashboards and executive summaries with trend analysis and actions Lead a matrixed team of controllers/engineers/analysts; set objectives, staffing plans, training paths, and on call rotations Maintain runbooks, playbooks, KEDB, service standards, and knowledge articles; drive cross training and succession depth Other duties as assigned Requirements Education/Training:  Bachelor’s Degree in relevant engineering or science discipline required Master’s Degree preferred Must have, or obtain within 6 months of start date, current DoD 8570 or 8410 compliant certifications (i.e. Security+) ITIL v4 Foundation Certification preferred PMP or PMI certification preferred Lean Six Sigma Green Belt preferred AWS Advanced Networking – Specialty (or equivalent) or Azure Network Engineer Associate (AZ 700) preferred Experience: 12+ years of professional experience in the required task area  5+ years of professional experience as an IT Service Delivery Manager or similar role 1+ years of professional experience working in a management or leadership role Experience, knowledge of, or exposure to delivering and/or managing IT Service Delivery within several large and complex organizations across government and commercial environments In-depth understanding of ITIL framework and best practices, including incident management, problem management, change management, and service release management Proven ability to manage budgets, vendor contracts, and executive reporting Familiarity with enterprise network architectures (data center, campus/branch, WAN/SD WAN, boundary security), observability concepts (telemetry, logs/metrics/flows), and RMF/STIG operating constraints in IL4/5/6 environments Security: Must be a US citizen Candidate must be in possession of a minimum DoD issued Secret Clearance and eligibility for TS/SCI Candidates with active current TS/SCI preferred Physical Requirements: Able to occasionally reach with hands and arms Prolonged periods of computer screen use, while sitting or standing at a desk Adhere to safety protocols when in work areas requiring use of PPE (e.g. eyewear, gloves, masks, hearing protection, steel toed shoes, etc.) Able to safely lift and carry up to 20 pounds at a time Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Training & Development Wellness Resources Salary: $150,000.00 - 180,000.00 Salary rates for this position are competitive and commensurate with experience and industry standards. We offer a comprehensive benefits package that may include health insurance, paid time off, and retirement savings options.

Source:  workable View original post
Location
Colorado Springs, CO, USA
Show map
workable

You may also like

Workable
Linux Engineer
Resource Management Concepts, Inc. (RMC) provides high-quality, professional services to government and commercial sectors. Our mission is to deliver exceptional management and technology solutions supporting the protection and preservation of the people and environment of the United States of America. RMC is hiring a Linux Engineer in support of our Navy customer in Bethesda, MD.  The selected applicant will:  Patch and STIG Linux Operating to ensure compliance with DoD Information Assurance standards. Provide troubleshooting support for Linux/Windows Operating Systems Perform system updates and server configurations, including upgrades of the Operating System Implement changes to locally hosted workstations/servers Support virtual and physical networking configurations Provide hardware, software, and network troubleshooting Provide RedHat 8, or higher Enterprise administration, including workstations and servers Provide ACAS/Nessus vulnerability and scanning support Support distributed file systems Support Information Security Analyst in implementing and supporting cyber security standards to include NIST and Risk Management Framework (RMF) C&A Standards Document maintenance, repair, and test activities Create and maintain user accounts and install hardware/software Monitor status of LAN/WAN and circuit switching systems Write and maintain automation scripts for RHEL and other operating systems Qualifications: Demonstrated experience configuring and maintaining Linux servers and workstations Demonstrated knowledge and experience supporting Active Directory, Group Policy, and DNS Demonstrated Skills in three or more of the following: Red Hat Linux (RHEL), driver, applications, vulnerabilities, security requirements and postures, quarterly STIG updates, interact with corporate and vendor SMEs to solve complex problems, RMF experience, ACAS scanning, build and maintain Linux Systems Experience documenting trouble reports from STIGs to support computer equipment modifications Requirements Minimum of four (4) years of demonstrated experience administering Linux Systems Administrator. Must possess an IAT II 8140.03 baseline certification (Security+ CE, CCNA Security, CySA+, GICSP, GSEC, CND SSCP) or higher. Must possess Operating System (Linux) training and thereafter maintain the most current training. An active DoD Top Secret clearance is required. Applicant selected may be subject to a security investigation and must meet eligibility requirements for access to classified information. Experience in writing and managing Ansible playbooks, creating automation tasks via Ansible Automation Platform. Experience managing RedHat Satellite Server, including provisioning, package synchronization, and patch management lifecycle. Familiarity with centralized Identity Management solutions. Benefits At RMC, we're committed to your career growth! RMC differentiates itself from other firms through its investment in our employees. We invest our resources to train, certify, educate, and build our employees. RMC can offer you a great place to work with a small company feel and give you the experience, tuition assistance, and certifications that will take your career to the next level. This includes a competitive paid vacation package with 11 paid federal holidays. We also offer high-quality, low-deductible healthcare plans, pet insurance, and a competitive 401K package. Salary at RMC is determined by various factors, including but not limited to location, a candidate's specific combination of education, knowledge, skills, competencies, and experience, as well as contract-specific requirements. The current salary range for this position will be $110,000 to $130,000 (annually). #IND123 #LL-MP1
Bethesda, MD, USA
$110,000-130,000/year
Craigslist
Consumer Electronics Testing/Assessor/Auditor Workers Sought (Tarrytown, NY)
Expanding business currently looking for workers (part or full time, preferential consideration given to full) who are interested in getting paid to assist in the examination, testing, cosmetic grading & repair, when necessary, of consumer electronics such as video games accessories (controllers, headsets, racing wheels & more), video game consoles, and other assorted consumer electronics. The job does not require a significant amount of experience however preferable candidates will have a basic knowledge of how to work consumer electronics one might find in the home. The position will require identifying an item's functionality, denoting if there's a deficiency in this regard, determining if the item is missing accompanying accessories, and prospectively performing some light repairs (training will be provided). This is a ground floor position as there are significant growth opportunities possible (dedicated repair technician(s), senior inspection line management & more may become available in time). Candidates are expected to be reliable, accountable, hard working and committed team players. Preferred candidates will be full time but we are also entertaining part time with a minimum commitment of 3 days per week. First come, first considered.
56 N Goodwin Ave, Elmsford, NY 10523, USA
$16/hour
Workable
Cybersecurity Analyst
Celsius, based in Boca Raton, FL, is a global consumer packaged goods company with a proprietary, clinically proven formula for its master brand CELSIUS®, a lifestyle energy drink brand born in fitness and a pioneer in the rapidly growing energy category. Celsius Holdings, Inc. also includes Alani Nu, a premium active nutrition and better-for-you brand, further expanding our reach across the health and wellness space. At Celsius, we pride ourselves in providing our employees with a culture and atmosphere of inclusiveness that challenges individuals to be thought leaders, innovators, and game changers—as every employee is an owner of the CELSIUS® brand upon joining the organization. Ready to energize your career? Join a team that’s pushing boundaries and redefining what it means to LIVE FIT. Position Overview Celsius Holdings, Inc is seeking a Cybersecurity Analyst to join our Information Technology team. Reporting to the SVP of IT Security and Infrastructure, the Cybersecurity Analyst will be responsible for safeguarding the company’s information systems, data, and network infrastructure. This role plays a critical part in monitoring, detecting, and responding to security threats while ensuring compliance with industry standards and regulatory requirements. Responsibilities Monitor network traffic, system alerts, and logs to detect and respond to suspicious or malicious activity. Assist in conducting vulnerability assessments, penetration tests, and security audits to identify risks and propose remediation strategies. Monitor endpoint protection, firewalls, intrusion detection/prevention systems, and other security tools. Support incident response activities, including investigation, containment, eradication, and recovery. Maintain and update security policies, standards, and procedures to align with compliance frameworks (e.g., SOX, GDPR, HIPAA). Collaborate with IT and business units to ensure secure configurations, access controls, and data protection mechanisms. Review Third Party SOC reports and perform annual reviews. Perform security awareness testing and training for employees and provide guidance on best practices. Document, escalate, and report security incidents and vulnerabilities to management. Document emerging cyber threats, vulnerabilities, and security technologies. Assist in vendor risk management by evaluating third-party security practices. Participate in tabletop exercises, business continuity and disaster recovery planning from a security perspective. Requirements Bachelor’s degree in Cyber Security, Information Technology, Computer Science, or a related field. Minimum 2–5 years of experience in cyber security or related IT security fields. Proven experience as a Cybersecurity Analyst, Security Engineer, or similar role. Certified A+ or Networking+ required. Strong understanding of security frameworks and standards such as NIST, ISO 27001, and CIS Controls. Hands-on experience with SIEM, IDS/IPS, endpoint security, and vulnerability management tools. Knowledge of networking protocols, firewalls, and cloud security (AWS, Azure, or GCP). Experience with incident response, forensic investigation, and threat intelligence. Strong communication skills with the ability to convey technical concepts to non-technical stakeholders. Detail-oriented, analytical, and equipped with robust problem-solving skills. Familiarity with SOX, PCI-DSS, and other regulatory compliance requirements. Relevant certifications (e.g., CompTIA Security+, CEH, CISSP, CISM, or GIAC) strongly preferred. Experience with scripting languages (Python, PowerShell, Bash) is a plus. Familiarity with SDLC and secure coding practices, preferred. Benefits Comprehensive Medical, Dental & Vision benefits Long- and short-term disability Life insurance 10 Vacation days per year, subject to accrual policy 11 Company paid holidays 401(k) with Company match Identity theft and legal services The base salary range for this position is dependent on experience and location. The final offer will be determined based on job-related knowledge, skills, and qualifications. This position may be eligible for other compensation, including bonuses and Restricted Stock Units (subject to company plans). We promptly review all applications. Highly qualified candidates will be contacted for interviews. Colorado Applicants: Applications are accepted on an ongoing basis until the position is filled. CELSIUS Holdings, Inc., celebrates diversity and is committed to creating an inclusive environment for all employees. We provide equal employment opportunities (EEO) to all applicants without regard to race, ethnicity, religion, gender identity, sexual orientation, disability status, or any other characteristic protected by applicable laws. If you require accommodations during the application process, please reach out to careers@celsius.com. The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
Boca Raton, FL, USA
Negotiable Salary
Craigslist
Co-Founder / Founding Engineer — AI Startup with Global Impact (sunnyvale)
We are developing next-generation AI platforms that fuse finance and learning — built to deliver real execution and measurable results for businesses and professionals. We’re seeking visionary technical builders to join as Co-Founders / Founding Engineers at the pre-launch stage. This is not a traditional job — it’s an opportunity to shape a first-of-its-kind startup from the ground up. We’re especially interested in entrepreneurial talent with expertise in: • AI/ML Engineering • Full-Stack Development • Cloud Architecture • UI/UX Design Compensation: Equity-based founding role (with flexibility to discuss minimal salary support if needed). To apply: Please reply with a short note on your background, your key technical skills (e.g., AI/ML, full-stack, cloud, UX/UI), and attach your resume/CV. Selected applicants will then receive more details, including company information and a formal application link.
7 Marshall Ave, Sunnyvale, CA 94086, USA
Negotiable Salary
Workable
SR Network Support Specialist - AFN
Aspen Fiber Networks, a leading information technology solutions provider, is looking for a proactive and detail-oriented Network Support Specialist to join our dynamic team. In this role, you will provide technical support and troubleshooting for our clients' networking needs, ensuring optimal performance and reliability of their network systems. As a Network Support Specialist, you will work closely with clients and internal teams to diagnose and resolve network issues, provide training on network systems, and assist in the implementation of network solutions. Your expertise will contribute to delivering exceptional support and maintaining client satisfaction. Responsibilities Monitor and support client network systems to ensure smooth operation. Troubleshoot and resolve network issues reported by clients. Assist in the installation and configuration of network equipment. Provide technical guidance and support to clients and internal teams. Document and maintain records of network support activities and resolutions. Stay updated on networking technologies and industry best practices. Participate in the training of clients on network usage and best practices. Collaborate with network engineers to implement solutions for network enhancements. Requirements Associate or bachelor’s degree in computer science, information technology, or a related field. Proven experience in network support or technical support role. Strong knowledge of network protocols and technologies (TCP/IP, DNS, DHCP, etc.). Experience with troubleshooting network issues and providing solutions. Familiarity with routers, switches, firewalls, and other network equipment. Excellent problem-solving and analytical skills. Strong communication and customer service skills. Relevant certifications (such as CompTIA Network+, CCNA, etc.) are a plus. Ability to work independently and as part of a team. Benefits Private Health Insurance 401k Paid Time Off Training & Development
Houston, TX, USA
Negotiable Salary
Craigslist
Part time data analyst with good excel skills- $30 per hour (New York metro area)
Our company is looking for a part time data analyst to research and enter equities data for 2-3 hours each day M-F. Work could be done after 5 pm. You will be paid on 1099 and you should be a US citizen. Decent excel skills required. Work starts immediately.
606 Willow Ave, Hoboken, NJ 07030, USA
$30/hour
About Us
Terms of Use
Privacy Policy
Help
Contact Us
FAQ
Cookie
Cookie Policy
Cookie Settings
Our Apps
Download
Download on the
APP Store
Download
Get it on
Google Play
© 2025 Servanan International Pte. Ltd.