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$17-20/hour
301 Hartle St, Sayreville, NJ 08872, USA
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ShareCompany Description Birttani Display is a direct manufacturer and distributor of a wide variety of displays and stands. Conveniently located in CA & NJ, we are known for our high-quality products and our attention to detail. We are a trusted wholesaler within the tradeshow, event planning, and marketing networks. Our commitment to providing new solutions drives our success in the industry. Role Description This is a full-time, on-site role for a Customer Service Sales Support position located in Sayreville, NJ. The Customer Service Sales Support representative will handle daily tasks such as responding to customer inquiries, providing sales support, managing orders, ensuring customer satisfaction, and maintaining seamless communication with clients. The representative will be expected to excel in phone etiquette and provide a positive customer experience. Duties and Responsibilities Respond to customer inquiries via phone, email, and chat in a timely and professional manner Assist with order entry, tracking, returns, and account questions Provide product information and solutions to ensure customer satisfaction Collaborate with internal teams to resolve issues Process and manage sales orders and fulfillment requests Work closely with sales representatives to support client needs Maintain accurate records of customer interactions and transactions Assist with picking, packing, and shipping customer orders during peak times Support the shipping team with general tasks as needed Qualifications 1+ years of experience in customer support, customer service, or customer experience Excellent phone etiquette skills Legally authorized to work in the United States Associate's or Bachelor's degree Experience with Netsuite ERP System Experience in printing services
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3601 Cambridge St, Las Vegas, NV 89169, USA