Bilingual Customer service Representative

BilingualCustomer Outreach Representative Company: Everyone Connected At Everyone Connected, we believe in empowering lives through connection. Founded in 2021 during the Affordable Connectivity Program (ACP), our company was built to make sure no one is left behind in the digital world. Since then, we’ve helped thousands of families, seniors, and individuals access low-income internet programs that remove barriers such as activation fees, deposits, and equipment costs. Today, we proudly partner with major providers like AT&T, Spectrum, and Xfinity to continue bridging the digital divide in communities across the country. We’re a fast-growing, people-first company. That means we care about our customers, and we also care about our team. We’re looking for bilingual representatives who are not only great at customer service, but also genuinely motivated by helping others. If you’re passionate about making a difference, thrive in a team environment, and want to grow with a company that is expanding nationwide, you’ll fit right in. What You’ll Do Provide excellent customer service. Educate customers about affordable internet options and how to qualify. Walk customers through simple application processes with patience and professionalism. Troubleshoot concerns, answer questions, and provide accurate information. Maintain accurate records of customer interactions and completed applications. Support outreach efforts to expand awareness of low-income internet programs. What We’re Looking For Bilingual (English & Spanish) – REQUIRED. A strong communicator with empathy and patience. Someone who enjoys helping others and making a real impact. Reliable, punctual, and professional. A team player with the ability to also work independently. Customer service experience is a plus, but a willingness to learn is just as important. Job Details Pay: $15/hour (full-time, 40 hours per week). Schedule: Monday – Friday, 12 PM – 8 PM. Location: Must be able to commute to our office. Benefits: A chance to grow with a mission-driven company that helps connect communities nationwide. If you’re ready to be part of something bigger than just a job — if you want to help people stay connected to school, work, healthcare, and family — we’d love to hear from you. Please submit app here https://form.jotform.com/251717451238053