Customer Support Representative - Front Office Assistant Full Time

AvantStay delivers world class, authentic, tech-enabled short-term rental (“STR”) group experiences targeted at the millennial generation. We are venture funded and growing rapidly in the explosive $100+ billion dollar STR industry. We deliver a customized end-to-end experience that is tailored just for groups and powered with technology at every layer. What we are looking for As an Assistant Area Manager, you will support the Area Manager in all the day to day operational activities related to our AvantStay properties in the designated area. You will ensure a superior guest experience by auditing properties, managing supplies, and responding to concerns in a timely fashion. This position does require close proximity to the market and will require frequent travel in-market. Must reside within a short drive of our vacation rental properties in the designated area. What you’ll do You will be responsible for the following duties and responsibilities, which may not be an exhaustive list: Reporting to the Area Manager and performing assigned tasks, while also filling in as the market lead and personnel manager in the absence of both the Area Manager and Senior Assistant Area Manager. Serving as a reliable point of contact for the owners of AvantStay properties by effectively communicating with them in a timely manner and reviewing their owner distribution statements. Additionally, acting as a bridge between the property owners and the internal departments of AvantStay. Meeting and maintaining AvantStay standards and metrics related to owner satisfaction. Collaborating with the in-market team to ensure efficient and effective operations, including training, coaching, and evaluating the performance of other field operations personnel. Monitoring the progress of guest or homeowner issues, ensuring they are resolved within the designated time frame. Reviewing the quality of the resolution and taking appropriate actions as needed to ensure customer satisfaction. Exercising independent judgment in proactively identifying issues or quality assurance concerns at the properties and taking appropriate action to address them and/or assign rectification duties to other field operations personnel. Carrying out essential, non-manual administrative duties to support daily operations, free from direct supervision. Coordinating and/or overseeing housekeeping or routine rental maintenance tasks, such as changing linens, moving furniture, changing light bulbs, troubleshooting cable, or addressing wifi issues. Ensuring all homes have appropriate inventory levels of consumables and linens for the select market. Conducting regular inspections of properties to ensure compliance with Avantstay standards and regulations, as necessary and in the event of lack of sufficient market coverage in the requisite area. Addressing guest and homeowner concerns by responding in a timely manner to emails, calls, texts, Slack messages, and tickets. Frequently traveling to various properties within the designated area to support operations and ensure compliance. Being part of rotating “On Call” after hours for market support. Requirements 2+ years of hospitality or customer-facing experience Vacation rental industry experience (preferred) Basic skills in Microsoft Office (Excel, Word & PowerPoint); Knowledge of Salesforce a plus Ability and availability to work weekends, holidays, and with an overall flexible work schedule to fit current business needs Reliable, snow-ready car and a valid driver’s license Ability to spend a majority of working time standing, walking, and driving to properties Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, stoop, and occasionally push, pull and lift more than 25 lbs. Excellent self-management skills, and the ability to prioritize and deliver work to meet tight deadlines and work in a fast paced environment Responsiveness via Slack and email Experience in Hospitality and/or Real Estate and Accredited Residential Manager (ARM) designation are a plus. Business needs dictate hands-on, in-market presence. Benefits Annual starting salary of $68,640 + performance bonus (dependent on your skills and experience) Generous company-sponsored insurance (medical, dental, vision, life, etc.) Flexible paid time off Complimentary and discounted stays at AvantStay properties Pre-tax retirement savings plans offered via Betterment Paid parental leave Fitness reimbursement Cell phone reimbursement Mileage reimbursement When you join AvantStay You’ll be doing work that matters alongside an experienced and dynamic team, transforming the way people travel and vacation. Your place within the colossal travel and real estate industries will leave you with a wealth of opportunities to feel both challenged to innovate and rewarded for your efforts. Of course, we will offer you pay and benefits, but we’re about more than that. AvantStay is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at AvantStay. Equal Employment Always We're proud to be an equal opportunity employer and we celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better. No soliciting from staffing agencies. Thank you!

Do you enjoy working with children? Love putting a smile on a child’s face? If so, we have an opportunity for you!   The CAC/YAC Attendant provides peace of mind to our members by ensuring that their children have fun in a safe and supervised environment during their visit, while they enjoy East Bank Club services. Part Time Schedule: Tuesday: 8:30 AM-1:00 PM & 2:00-7:00 PM (This is a split shift- As Is) Saturday: 8:00 AM-1:00 PM Sunday: 8:00 AM-3:00 PM Rate of Pay: $18 per hour. This role is considered entry-level Job Responsibilities: Monitor and observe children at all times to ensure their safety. Implement and lead children’s activities, including simple crafts, story-time, and sing-alongs as assigned by the manager or team leader. Change diapers as necessary and assist children in the washroom. Greet members upon entry and communicate child’s activities and incidents upon pickup. Maintain cleanliness of CAC & YAC, including washing and disinfecting tables, toys, games, supplies, etc. Accurately schedule reservations, check members in and out, and complete cancellations as necessary. Create engaging activities for children on a weekly basis. Add relevant notes to member accounts and complete incident reports within 24 hours. Attend Children’s Programs meetings and all other mandatory training, including CPR and First Aid. All other duties as assigned by management. Attend Children’s Programs meetings and all other mandatory training, including CPR and First Aid. Book reservations Answer phones calls as needed Requirements Must be authorized to work in the USA. We use E-Verify. Experience working with children is required. Experience in childcare or a background in education is preferred. Ability to multitask, work well under pressure, and being able to work in a fast-paced environment. Must be able to provide outstanding customer service skills.  Must be CPR/First Aid certified or obtain certification within 30 days of hire. Must be able to lift and carry up to 50 lbs, kneel, and stand for sustained time periods. Effective and clear verbal and written communication skills. Occasional evening availability. Benefits Time Off & Retirement Paid Time Off 401(k) with company match up to 3% Value Sharing (Profit sharing) Holiday Bonus Paid Parental Leave Health & Wellness: Comprehensive health, vision, and dental insurance HSA and FSA enrollment options Short- & Long-Term Disability options Life Insurance: Basic coverage equivalent to annual income, with voluntary options for additional coverage Long-Term Care options: Coverage up to 50% of annual income Accident and Critical Illness Insurance EAP (Employee Assistance Program) Pet Insurance through MetLife Employee Perks: Free workout privileges Employee discounts in the Pro Shop, Spa & Salon services and in the Market Parking and transit benefits (pre-tax deduction) Access to Tickets at Work discounts Tuition reimbursement Diversity, Inclusion, and Belonging Matters: East Bank Club commits to a culture of inclusion and belonging characterized by connection across our similarities and differences. We honor the dignity of all employees by enabling each to reach their fullest potential and, by doing so, better serve our members. We serve a diverse group of members and recognize the importance of diversity and inclusion in enriching the employee and member experience required to support our mission. EBC is committed to attracting, retaining, and developing employees with varying identities and backgrounds. East Bank Club is an Equal Opportunity Employer and drug/smoke-free workplace.

Globe is seeking a Customer Sales Representative to join its winning team. Representatives meet virtually with clients who have signed up to receive supplemental benefits designed to help protect their families beyond what their employer covers. Their role involves consulting with families, explaining available options, and helping them select the best plan to meet their needs. Successful representatives are excellent communicators who are ambitious, motivated, and organized. They think like entrepreneurs and are dedicated team players. Job Requirements: Reach out to individuals who have requested more information about the benefits Schedule Zoom meetings with these clients Customize new benefit plans and adjust existing plans to fit the current needs of each client Establish and maintain relationships with existing and new clients Perform benefit reviews for existing clients, as well as help with any necessary claims or adjustments Provide attentive customer service and any necessary administrative support in response to members' needs Respond to and resolve client questions and concerns regarding their benefits Ensure that all documentation is accurate and complete, and perform any necessary updates on schedule Benefits: Medical (BlueCross BlueShield) Dental, Vision, and Hearing insurance Company stock options offered Retirement benefits from renewal income Comprehensive paid training program Monthly performance-based bonuses Weekly pay with a competitive commission structure Flexible work schedule with the ability to work from home (Our offices are open if you work more efficiently in an office setting)

Do you have a passion for making people smile? Love providing outstanding customer service? Enjoy meeting new people? If so, we have an opportunity for you! The Club Receptionist, aka “Director of First Impressions,” is responsible for greeting, supporting, and ensuring members are checked into the club with a smile! This individual will be the first point of contact for members and is responsible for partnering with multiple departments to ensure members' concerns are handled in a timely manner. Pay Rate: $18.00 per hour Part-time Schedule: Monday: 4:45am-1:15pm Friday: 4:45am-1:15pm Sunday: 1:00-9:00pm Job Responsibilities: Welcome all individuals into the club; assist members, guests and vendors as needed Monitoring and carrying out accurate check-in procedures for all members, guests, and employees. Exhibit excellent customer service skills at all times Complete job duties at times multitasking Maintain a clean and organized workspace for the reception associates Re-route calls and alert various departments on visitors and guests Handle difficult situations in a calm manner while remaining professional Communicate effectively with team members and management Requirements Must be authorized to work in the USA. We use E-Verify Similar experience preferred Great communication skills with the ability to handle difficult situations Must be available to work various shifts (early mornings, late evenings, and weekends) Must be able to work well in a team setting Great organizational and time management skills The physical demands include, but are not limited to, standing, sitting, walking, lifting, carrying, reaching, handling, kneeling, crouching and bending Benefits Time Off & Retirement Paid Time Off 401(k) with company match up to 3% Value Sharing (Profit sharing) Holiday Bonus Paid Parental Leave Health & Wellness: Comprehensive health, vision, and dental insurance HSA and FSA enrollment options Short- & Long-Term Disability options Life Insurance: Basic coverage equivalent to annual income, with voluntary options for additional coverage Long-Term Care options: Coverage up to 50% of annual income Accident and Critical Illness Insurance EAP (Employee Assistance Program) Pet Insurance through MetLife Employee Perks: Free workout privileges Employee discounts in the Pro Shop, Spa & Salon services and in the Market Parking and transit benefits (pre-tax deduction) Access to Tickets at Work discounts Tuition reimbursement Diversity, Inclusion, and Belonging Matters: East Bank Club commits to a culture of inclusion and belonging characterized by connection across our similarities and differences. We honor the dignity of all employees by enabling each to reach their fullest potential and, by doing so, better serve our members. We serve a diverse group of members and recognize the importance of diversity and inclusion in enriching the employee and member experience required to support our mission. EBC is committed to attracting, retaining, and developing employees with varying identities and backgrounds. East Bank Club is an Equal Opportunity Employer and drug/smoke-free workplace.

Delivery Driver for dental laboratory (Stuart-Port Saint Lucie) compensation: $14\h employment type: full-time experience level: entry level job title: Delivery Driver This position will be 30 to 40 hours a week from 9am to 5:30 pm M-F Responsibilities: • Operate the company vehicle to transport goods to designated locations. • Adhere to assigned delivery schedules and routes. • Verify orders prior to delivery and obtain necessary signatures upon completion. • Maintain the cleanliness and proper functioning of the vehicle. • Provide courteous and professional customer service at all times. • Place contents of returned packages in necessary containers and photograph incoming contents on a tablet or phone • Able to apply policies and procedures; performs job safely with respect to others and to individual safety, and works effectively with others. • Maintain the vehicle clean at all times Qualifications: • Valid driver’s license with a clean driving record with at least three (3) years of clean driving records • no criminal record and be legally authorized to work in USA without requiring sponsorship • Strong organizational and time-management skills. • Ability to lift and carry packages weighing up to [20 lbs/kg]. • Reliable, punctual, and attentive to detail. • Must be able to concentrate and pay attention to detail • Non-smoker Please submit your resume for consideration

LOCATION AREA: Dallas | Oak Lawn - Turtle Creek SCHEDULE: Part-Time | Weekends Available shifts: Morning shift | Saturday and Sunday 7:00 am - 3:00 pm Afternoon shift | Saturday and Sunday 3:00 pm - 11:00 pm Pay rate: $18 - $20   ABOUT US Worth Ross Management Company is an award-winning industry leader, and a team of extraordinary people. We have the advantage of recruiting and retaining the best talent in the HOA management industry. Diversity and inclusion are the only paths that allows forward progress and our success as a company stems from that philosophy.  ABOUT THE ROLE  Requires a self-motivated, outgoing, detail-oriented, customer service and customer-focused individual. Welcomes all residents, guests, and vendors professionally and warmly. Controls access to the building through engaging with all persons entering the building, and checking-in those guests and vendors who need to. Has excellent interpersonal, communication, and organizational skills that allow them to work independently, and without direct supervision. These include multi-tasking, e-mailing, telephone etiquette, taking and communicating important messages, learning, and using resident, guest and vendor names and using them consistently. Identifying and organizing resources to provide a high level of personal service that is expected by our residents, their families, and other guests.   WHAT YOU'LL DO  •    Communicates effectively and demonstrates good customer service skills to residents, guests, vendors and other staff members. •    Identifies and clarifies the residents’ needs and desires.  Answers questions and provides solutions. •    Seeks the way to improve the services that we already provide, or possibly add additional services, by listening to resident comments, observing their usage, and making recommendations to management. •    Assists residents in scheduling access for authorized vendors to provide services within units. •    Maintains resident and guest privacy, and the organization's reputation, by always keeping information confidential. •    Able to understand and react quickly and effectively to any emergency. •    Responsible for maintaining a safe and secure work environment for all residents, guests and staff. Follows established safety guidelines and immediately reports all hazardous conditions or equipment safety issues to General Manager. •    Enhances department and organizational reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments. •    Accurately maintains daily shift notes into Building Link system. •    Receives packages & deliveries and logs in Building Link system, organizes packages for delivery and delivers to residents as schedule permits. •    Responds to resident concerns and complaints in a professional and caring manner. Follows up and tries to resolve all such concerns and complaints. Elevates issues to Lead Concierge or AGM if necessary/appropriate. •    Manages resident relations to ensure a consistently high level of service, including timely and complete resolution of resident concerns and issues, and coordinating special services and requests. •    Performs other duties and responsibilities consistent with the position as assigned by the AGM or Lead Concierge. Requirements EDUCATION/EXPERIENCE  High school diploma or equivalent    WHAT YOU NEED TO SUCCEED  Physical demands include the ability to lift 30-50lbs. Standing, sitting, and walking. Ability to work at a personal computer, as well as talking on the phone, for extended periods of time. Ability to quickly and easily navigate the building as required to meet job functions. Ability to detect auditory and/or visual emergency alarms and respond quickly and appropriately. Ability to work extended/flexible hours, weekends, and holidays if required by coverage necessary for the building, Ability to respond to emergencies promptly. Communicate, receive and exchange ideas and information using both spoken and written word. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.