Passport Online - Customer Service (Pacoima)

Florida Realtors, the state's largest trade association, boasts a rich dedicated history of serving our members, the real estate community, and Florida homeowners for over a century. We stand as a key business partner for Realtors statewide, providing value-adding programs and services, outstanding business contacts and networking opportunities, engaging educational opportunities, up-to-the-minute industry data and research, and powerful legislative representation. The association headquarters is located in Orlando, and the Office of Public Policy is located two blocks from the state capital in Tallahassee. We work tirelessly to advocate for our members, for homeownership for all, and to elevate the real estate industry in the Sunshine State. Position Overview The Project Coordinator is the team’s execution expert - a detail driver and task wrangler who ensures the moving parts of our projects run smoothly from start to finish. In this role, you are focused on logistics, tracking, and follow-through. Think of this position as the air traffic controller for all things marketing, creative, and communications; if the planes were social graphics, email campaigns, event promotions, landing pages, and print collateral. You bring structure and clarity to complex projects by maintaining plans in Asana, tracking deliverables, identifying blockers early, and ensuring deadlines are met. You are hands-on and proactive, someone who knows what needs to happen next, and makes sure it does. You thrive on accuracy, consistency, and teamwork, and you take pride in supporting projects that make a statewide impact. You don’t wait for instructions - you anticipate, communicate, and keep the trains running. This role is essential to ensure that our work is delivered on time, on brand, and on budget. Core Expectations Take initiative and own your role - this is not just about taking notes or moving tasks around. Be a champion of follow-through - the team relies on you to keep projects running. Use Asana daily, as it is our central nervous system for getting work done. Ask questions, seek clarity, and flag issues early. Silence is not a strategy. Flex your organizational muscles - details matter. What Success Looks Like You stay ahead of deadlines and help others do the same. Asana is always up to date. You manage up and across, raising issues before they become problems. You adapt when and as things change. You support the team’s ability to be more strategic by keeping the details tight. Essential Functions Project Coordination & Task Management Manage project plans and timelines using Asana; set up tasks, assign owners, and maintain deadlines. Track day-to-day progress of campaigns, creative deliverables, and communications initiatives. Ensure cross-functional teams have what they need to keep moving, flagging blockers and tracking dependencies. Perform final checks for scheduling conflicts, resourcing issues, and missed details. Ownership of Asana as a Core Tool Serve as the department’s lead Asana user: entering and updating tasks, maintaining project accuracy, and enforcing standards. Uphold naming conventions, organizational structure, and best practices within the platform. Ensure project dashboards, calendars, and timelines are always up to date. Communication & Documentation Document meeting notes and follow-ups with clear action items and responsible parties. Keep stakeholders informed through timely updates and status tracking. Raise issues early and clearly. Process Support & Continuous Improvement Identify inefficiencies or pain points and suggest improvements that enhance productivity and workflow. Support new tools, processes, and ideas with an open mind and collaborative spirit. Show initiative and flexibility in supporting the department’s goals and team needs. Requirements Education & Experience Requirements Bachelor’s degree in Marketing, Communications, Business Administration, or a related field preferred. At least 1 year of project coordination, production support, or administrative experience in a creative or communications environment. Hands-on experience with project management platforms like Asana, Trello, or Monday.com. Position Requirements Exceptional organizational and time management skills; able to manage multiple priorities simultaneously. Strong attention to detail with a follow-through mindset - you catch what others miss. Clear and professional communication skills, both written and verbal. Proficiency with Microsoft Office Suite and comfort using collaborative tools (e.g., Asana, Zoom). Ability to remain adaptable, solution-oriented, and calm under pressure. A team player with the confidence to work independently when needed. Supervisory Responsibility This position has no direct supervisory responsibilities but plays a key role in coordinating cross-functional teams and external stakeholders. EEO, Diversity, and Inclusion Statement Florida Realtors is strongly committed to creating a diverse and inclusive environment where a variety of backgrounds, cultures, orientations, ideas, and talents can flourish. Florida Realtors is an equal opportunity employer where all qualified applicants will receive consideration for employment, allowing us to better achieve association objectives and meet the needs of our members. Benefits Along with our growth-oriented, collaborative team environment, our fulltime people are offered a complete suite of great benefits. Rewarding 401K plan with 6% company match, fully vested Free medical insurance for you as an employee Availability of dental, vision, FSA, disability coverage, company-paid life insurance, EAP, and more Partial remote and flexible work environment Generous paid vacation days and sick days, and 9 company holidays Vacation buy-back plan Opportunities for ongoing education Possible $5,000 grant on the purchase of your first home And a whole lot more What You Need-to-Know Florida Realtors is strongly committed to creating a diverse and inclusive environment where a variety of backgrounds, cultures, orientations, ideas, and talents can flourish. Florida Realtors is an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law. Employment offers are contingent upon satisfactory verification of a pre-employment criminal background check. Applicants needs to be eligible to be employed in the United States. Pay is commensurate with education and experience. This position will be based in Orlando, FL. Our people are passionate about what they do, the members they serve, the products they support, and the continued growth of the association. If you value collaboration, innovation, exceptional service, and dedication to a cause, all within a modern established professional environment, explore Florida Realtors and our commitment to the real estate community and Florida homeowners. Visit https://www.floridarealtors.org/ and connect with us on Facebook and LinkedIn.

Espresso Equipment Sales and Service is seeking a skilled, detail-oriented Espresso Machine Service Technician to join our growing team. This role includes servicing, repairing, and maintaining commercial espresso machines, brewers, and grinders. Technicians travel to customer locations throughout Northwest Ohio and Southern Michigan for on-site repairs, preventative maintenance, installations, and diagnostics. This is a customer-facing role that requires technical knowledge, a professional attitude, and a commitment to providing exceptional service. Key Responsibilities: Diagnose and repair espresso machines, grinders, and brewers (various brands/models) Perform routine preventative maintenance and calibration Install and set up new or refurbished equipment, including water line connections Provide technical support and training to customers on equipment use and maintenance Create and enhance relationships with customers by offering optimal service and support Document all service visits, repairs, and parts used accurately Maintain a clean, organized workspace at job sites and in the company vehicle Manage service tools and parts inventory in assigned service vehicle Communicate clearly and professionally with customers and team members Stay current on manufacturer guidelines, equipment specs, and technical certifications Qualifications: Mechanical or electrical repair experience preferred (appliances, HVAC, plumbing, vending, etc.) Plumbing experience is strongly preferred Experience with coffee or espresso equipment is a plus, but not required—willing to train the right candidate Strong troubleshooting and problem-solving skills Valid driver’s license and clean driving record Excellent customer service, communication, and time management skills Professional, self-motivated, and detail-oriented Benefits: Competitive pay based on experience On-the-job training and technical certifications Company service vehicle, tools, and uniform provided Opportunities for career growth in a specialized field Supportive, team-oriented work environment To apply: Please email a brief cover letter and resume.

The Client Relations Manager will serve as the primary point of contact and the overall relationship manager for a number of PAC and advocacy technology and website services clients. The Client Relations Manager will oversee all post-sale activities associated with the client and will be responsible for ensuring that client projects are delivered on time and within budget. The Account Manager will also be responsible for managing client expectations, communicating project status information, increasing customer satisfaction, ensuring customer retention, engaging in proactive communication, identifying and pursuing up sell opportunities, and resolving product/business issues experienced by the clients. Responsibilities Serve as the primary point of contact and overall relationship manager for assigned customers. Measure and monitor ongoing customer satisfaction and identify and deliver programs to increase satisfaction when necessary. Provide strategic guidance to customers on the implementation of their PAC and/or advocacy programs. Counsel clients on PAC and/or advocacy best practices for achieving legislative, membership and/or communications goals. Write newsletters, calls to action, or web content for clients as needed. Serve as the project manager for the setup and launch of the client’s PAC and/or advocacy software suite. Train clients on the proper use of the PAC and/or advocacy software to meet their program goals and objectives. Serve as the liaison between the customer and the internal technical teams and translate general business requirements into high level technical specifications. Document custom technical product requirements originating from clients and test those custom features once deployed by the development team. Identify and pursue upsell opportunities. Attend events and conferences as a representative of the company and the department. Salary Range: $60k-$72k per year Requirements BA/BS in political science, communications, business, international affairs or related field. 2-5 years of relevant work experience. Proven track record in the area of customer relationship management. Professional and interpersonal skills required to develop and foster positive relationships. Project management proficiency. Technical proficiency in the areas of web based applications. Basic HTML knowledge. Outstanding communication skills (both verbal and written). Excellent analytical and organizational skills. Strong problem solving skills. Ability to research issues quickly and thoroughly and develop succinct messaging based on research. Ability to work independently and with minimal supervision, as well as a part of a team. Proficiency in Microsoft software suite and tools. General knowledge of the legislative process and interest in politics. Benefits All positions are Full-Time, with competitive compensation, medical benefits, paid vacation, 401k plan and stock options. Casual dress code and a non-corporate atmosphere make this a fun place to work and learn in a team environment. Please visit our website at www.aristotle.com.

Tech Support Specialist We invite you to join our team as a Tech Support Specialist in the merchant services space. This career opportunity will have a Monday-Friday schedule and is located at our office in Studio City. The scheduled hours for this position are 12:30 pm - 9:00 pm, after an initial training period of 2 - 4 weeks. The training period hours are 9:30 am - 6:00 pm. We are looking to hire a full-time employee, someone who is coachable, eager to learn and assist others, and will be with our company for the long term. We are looking for someone ambitious, friendly, optimistic, and always eager to learn and help. IDEAL CANDIDATE: Be an independent self-starter with the ability to prioritize and self-manage Be detail-oriented Be able to offer an excellent customer service experience Have an upbeat optimistic attitude Have reliable transportation to and from work Work great in a team environment Have excellent communication skills ESSENTIAL DUTIES AND RESPONSIBILITIES: Provide technical support to clients by troubleshooting and resolving hardware and software issues. Create and maintain detailed logs of support requests and resolutions. Assist clients with setting up and configuring hardware and software systems. Respond to client inquiries via phone, email, or in person in a timely and professional manner. Collaborate with other team members to ensure technical issues are resolved efficiently. Document technical procedures and user guides for clients. Perform routine maintenance and updates on client systems. Install and configure new technology for clients, including hardware, operating systems, and software. Provide training to clients on new systems and technologies. Stay updated with the latest technology trends and advancements in the industry. Assist with special projects that require technical expertise. Ensure data security and privacy protocols are followed. REQUIREMENTS: Proven experience as a Technical Support Specialist or similar role Strong knowledge of computer hardware, software, and operating systems Excellent problem-solving skills and ability to troubleshoot technical issues Familiarity with remote desktop applications and help desk software Excellent knowledge of MS Office (Word, Excel, etc.) Basic understanding of networking and database management Good command of English both oral and written and customer service skills Great attention to detail High school degree PLEASE SUBMIT YOUR RESUME AS A PDF - all other file types will not be looked at.

Modern Construction Services specializes in the renovation and commercial construction of warehouses, distribution centers, retail, business offices, restaurant, and healthcare related properties. As a Commercial Construction Estimator, your role is critical in shaping the financial foundation of our projects. You’ll be responsible for preparing accurate and competitive cost estimates for commercial construction jobs, ensuring that we maintain profitability while delivering high-quality work. This position requires a strong understanding of construction drawings, materials, labor costs, and subcontractor coordination. Salary range: $75,000 to $110,000.  This salary range reflects a scale from a competent early-career estimator to a highly experienced, leadership-level estimator who adds strategic value to the organization. Responsibilities: Review architectural and engineering plans to develop detailed cost estimates. Perform quantity take-offs across all CSI divisions. Analyze subcontractor bids and vendor pricing to ensure scope alignment and cost efficiency. Collaborate with project managers and field teams to align estimates with actual site conditions and execution plans. Participate in pre-bid walkthroughs and site evaluations as needed. Assist in preparing budgets, bid packages, and change order pricing. Maintain and update cost databases and historical pricing records. Identify opportunities for value engineering and cost savings. Support procurement efforts by recommending vendors and subcontractors based on estimate data. Ability to work independently and manage multiple estimates simultaneously. Clear and professional communication with internal teams and external partners. Requirements Minimum of 2 years recent experience in commercial construction estimating. Proficiency in reading and interpreting construction documents across multiple trades. Familiarity with estimating software (e.g., Bluebeam, ProEst, PlanSwift, or similar). Experience with Procore or other project management platforms. OSHA 30, LEED, and PMP certifications are a plus. Strong Excel skills and comfort working with data and formulas. Bachelor’s degree in Construction Management or related field preferred. Benefits Annual profit sharing. Medical, vision, and dental. Flexible Spending Account (FSA), Health Saving Account (HSA). Employer-paid Basic Term Life Insurance, Short- and Long-term disability insurance. Voluntary supplemental life insurance. 401(k).

We are a fast-growing technology integration company specializing in smart homes and commercial automation. We are looking for a motivated Technician to join our team. Main tasks include installing wiring, smart devices, and low-voltage systems (audio, video, networking, automation, and access control). Experience with wiring and power tools is required. If you are proactive, responsible, and passionate about technology, this is the place for you. Spanish speakers are welcome. English is important. Having a car is mandatory.