Level II Systems Engineer – NYC MSP / IT Consulting Firm (Midtown)

230 Park Avenue Suite ST-1C, New York, NY 10169, USA
Boutique MSP and IT consulting firm seeks a smart, reliable, client-facing Level II Systems Engineer.
We support small to mid-size financial services firms, legal offices, and other professional clients throughout NYC. This is a hands-on role that combines remote support with on-site visits—mostly in Manhattan. You’ll be part of a small, experienced team managing networks, servers, and cloud systems across multiple clients.
We offer a hybrid schedule with a mix of work-from-home and on-site client support.
You must:
• Be comfortable supporting and designing Windows-based networks
• Have excellent communication and time management skills
• Be able to work independently and solve problems under pressure
• Enjoy a fast-paced, multi-client environment (this is not a helpdesk job)
Required experience:
Microsoft Server (2016/2019/2022), Active Directory, Group Policy
• Microsoft 365 (Exchange Online, OneDrive, SharePoint, Teams)
• Windows 10/11 and macOS desktop support
• Basic networking (TCP/IP, DNS, DHCP, firewalls, VPN)
• Remote monitoring tools (NinjaOne, RMM, or similar)
Bonus points for:
• Meraki, or Aruba networking
• Hyper-V
• Experience working at an MSP
• Microsoft or CompTIA certifications
Must be authorized to work in the U.S.
Must pass a background check (financial and criminal).
Negotiable Salary