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12021 Avery Ln, Bridgeton, MO 63044, USA
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ShareAbout Us... We’re a family‑owned business with a 30‑year track record of producing natural-based products. We are seeking a diligent and proactive Customer Service & Sales Support. This is an opportunity for the right person to grow into more responsibility and compensation. What You’ll Do... We’re a family‑owned business that produces natural-based products. We are seeking a diligent and professional Customer Service / Sales Support person to help with inquiries about our products. This is an opportunity for the right person to grow into more responsibility and compensation. Since we are a small business, there is always something to do, and a diversity in daily tasks. You will wear many hats - answering phones and emails, helping customers, responding to incoming leads, following up with customers, and other tasks as well. You will be responsible for interacting with people that contact us. You will have daily conversations on the phone and by email. It will not be high-pressure, because most people already interested in our products when they call. You will just be answering basic questions, which we will fully train you on. The important thing is that you will be the first point of contact for most people. So, their first impression of the Company will be you. This is why it is mandatory they hear a friendly voice, with a positive attitude, and a professional demeanor. You will also help onboard new customers, and follow up with existing customers, to make sure they are happy, and find out if they are interested in any of our other products. You will be responsible for sending out samples as well. On busy days, it is all hands-on deck. So, from time to time you may be asked to roll up your sleeves and help in production. It is all light production duties such as filling jars & bottles, labeling, and packing boxes... What We’re Looking For... Must have a minimum of 3 years’ experience in office management, customer service, or inside sales. Must be proficient in Microsoft Office Suite (Outlook, Word, Excel). Must be exceptionally friendly, professional and have a positive attitude. Must maintain a continual Customer‑oriented focus. Customers always come first. Customer is always right…even when they aren’t. Must have a high aptitude for problem-solving, and be able to self-manage, because we do not micro-manage our employees. Must be very well organized, and able to multi-task well. Must be honest, with high integrity, and very reliable, which align with our Family values. Need to be flexible and able to help wherever needed, from phones to production Why Join Us? Flexible Schedule: You will start part‑time, with the potential to grow into full‑time. Hands‑on Experience: We will fully train you on all tasks required of you. Supportive Environment: You will be a vital part of our success. What you do really matters. Increased Compensation: You will have salary increases based on performance. Commissions may be possible after year 1. Bonuses may be possible after year 2. Paid Time Off: You will receive 1-week paid vacation in your first year. You will also receive paid time off the weak between Christmas and New Years. Are You Interested? If this sounds like a role you would excel in, please send us your resume and a brief description about why you’d love to work with us, and we’ll set up a phone interview to get to know each other.
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13434 Twin Peaks Rd, Poway, CA 92064, USA