Charlotte Tilbury Freelance Brand Expert

Las Vegas Petroleum is a prominent operator in the fuel and convenience store sector, committed to delivering exceptional service and quality products across our numerous locations in the Las Vegas area. As we expand our reach, we are looking for a passionate and results-oriented Store Manager for our Camp Verde location. Job Summary: The Store Manager will oversee the daily operations of our store, ensuring that all business functions run smoothly while providing outstanding customer service. This role encompasses team leadership, sales optimization, inventory control, and compliance with company standards to drive growth and ensure customer satisfaction. Key Responsibilities: Operational Management: Ensure effective daily operations, including inventory management, cash handling, and facility maintenance. Team Leadership: Recruit, train, and motivate staff, fostering a positive work environment that encourages teamwork and collaboration. Customer Service Excellence: Lead by example in providing attentive, high-quality customer service; address and resolve customer issues promptly. Sales Enhancement: Drive sales growth through effective merchandising, promotions, and community engagement initiatives. Financial Oversight: Monitor store performance metrics, prepare sales reports, and manage budgets to meet financial goals. Compliance and Safety: Uphold all safety regulations, company policies, and legal requirements, ensuring a safe environment for both customers and staff. Requirements High school diploma or equivalent required; Bachelor’s degree in business management preferred. 3+ years of experience in retail management or a related field, preferably in convenience store operations. Demonstrated leadership qualities with the ability to inspire and develop a diverse team. Excellent verbal and written communication skills. Strong analytical and problem-solving abilities; experience with budget management. Proficient in using point-of-sale systems and inventory management software. Ability to adapt to a fast-paced work environment and handle multiple tasks efficiently. Flexible availability, including weekends and holidays as needed. Physical Requirements: Able to stand and move throughout the store for extended periods. Capable of lifting and carrying items weighing up to 50 pounds. Must be comfortable operating retail equipment and POS systems.

Las Vegas Petroleum is a dynamic operator of travel centers, gas stations, and convenience stores dedicated to providing exceptional service across our locations. We are expanding our corporate team and are searching for an enthusiastic Assistant Store Manager to join our team. In this role, you will assist the Store Manager in the day-to-day operations of the store, ensuring optimal performance through effective staff management, inventory control, and customer service. This position is crucial in promoting a positive shopping experience for our customers and meeting our operational goals. Key Responsibilities: Store Operations Support: Assist in overseeing daily operations and ensuring compliance with company policies. Help manage opening and closing procedures, including cash handling. Maintain store cleanliness, organization, and ensure a welcoming shopping environment. Customer Service Excellence: Deliver prompt, friendly, and professional service to all customers. Resolve customer inquiries and complaints effectively. Foster a culture of exceptional customer experiences among team members. Staff Management: Support recruiting, training, and development of retail associates. Assist in scheduling staff to meet customer demand. Motivate and lead the team to ensure high performance. Inventory Management: Assist in managing and monitoring inventory levels to drive sales. Help with stock replenishment and ensure proper product displays. Perform inventory audits to minimize loss and improve accuracy. Sales and Financial Oversight: Support the Store Manager in achieving sales and profit goals. Monitor store performance metrics and recommend improvements. Assist in managing operating expenses and budgets. Health and Safety Compliance: Ensure compliance with safety and health regulations. Assist in training staff on health and safety protocols. Promote a safe working environment for staff and customers alike. Requirements High school diploma or equivalent required; degree in business or management preferred. Previous experience in retail or a similar customer-facing role is preferred. Strong leadership skills with the ability to motivate a diverse team. Excellent communication and interpersonal skills. Ability to manage multiple priorities in a fast-paced setting. Knowledge of retail operations, inventory management, and customer service practices. Basic understanding of financial principles and sales strategies. Competent in using point-of-sale systems and other retail technology. Flexible availability to work various shifts, including weekends and holidays. Physical Requirements: Ability to stand and walk for extended periods. Ability to lift and carry items weighing up to 30-50 pounds. Comfortable performing physical tasks such as stocking shelves and cleaning.

The Assistant Store Manager plays a pivotal role in driving sales and fostering a delightful customer experience within our retail stores. This individual will contribute to the formulation of a robust store strategy, aligning the team with our corporate values and mission. In addition to overseeing operational tasks such as opening/closing procedures, inventory management, and visual merchandising, the ASM will serve as a key collaborator in accomplishing store objectives and nurturing team development. The ASM is expected to exemplify effective sales techniques, leading by example across all facets of the role. This role will be expected to work 32-40 hours per week, as business needs change. Responsibilities: Exceed personal and store sales goals, setting a benchmark for the team and facilitating the development of sales skills among team members. Devise and implement sales strategies to optimize revenue, ensuring an outstanding customer experience and upholding key performance indicators. Capture and manage client information comprehensively, including phone numbers, email addresses, and physical addresses. • Demonstrate adept problem-solving skills by quickly identifying customer needs and addressing objections, if raised. Showcase a thorough understanding of store merchandise, pricing models, and familiarity with the sales floor and stockroom layout. Ensure the store maintains high standards of housekeeping and visual merchandising. • Utilize proficiency in various computer systems and applications, including POS, CRM systems, and inventory management tools. Enforce the store's inventory security measures by adhering to the company’s loss prevention program. Adhere to all operational policies and procedures outlined by the store. Assist the Store Manager in coaching and mentoring employees to enhance their individual and team performance. Collaborate with the Store Manager in the recruitment and interviewing process for new employees, ensuring a seamless onboarding experience. Requirements Prior retail management experience, ideally with 1+ years in Assistant Manager responsibilities. A results-oriented individual with a strong sales focus, capable of leading and coaching team members towards success. Possess a positive, high-energy, friendly, and engaging personality; willingness to initiate customer interactions and guide them through the store. Strong verbal and written communication skills, enabling effective interactions with customers and corporate partners. Proficient with technology, including the ability to operate retail POS systems, Microsoft Word, Excel, email, etc. Ability to lift, carry, or move objects weighing up to 40 pounds when merchandising the sales floor and comfortable using ladders or stairs. Demonstrated proficiency in coaching and mentoring employees, fostering a collaborative and growth-oriented team environment. Ability to lift, carry, or move objects weighing up to 40 pounds when merchandising the sales floor and comfortable using ladders or stairs. • Demonstrated proficiency in coaching and mentoring employees, fostering a collaborative and growth-oriented team environment. Benefits Comprehensive medical, vision, and dental benefits. Generous Paid Time Off (PTO) for personal and vacation days. Sick Day allowance for unforeseen health needs. Attractive Discounts on products. Employee Wellness programs to promote a healthy work-life balance. Monthly Bonus incentives to recognize and reward outstanding performance. Enjoy two weekends off each month for enhanced work-life balance. Access to 401(K) retirement plans, Flexible Spending Accounts (FSA), and Pre-Tax commuter benefits.

The Store Manager is responsible for overseeing the general operations of the store, creating, and implementing a store sales strategy to maximize sales, and providing a wonderful & cheerful customer experience to all customers. In addition, he/she will manage the store team and help align associates around our corporate values/mission. In addition to operational responsibilities such as opening/closing, inventory management, loss prevention, payroll & scheduling, and visual merchandising, the Store Manager will be responsible for achieving store objectives, maintaining KPIs, developing the team, and ensuring adherence to all company policies & procedures. The Store Manager will be expected to model effective sales techniques and manage the customer experience on the salesfloor. Responsibilities: Achieve and exceed productivity and sales plan expectations Improve profitability by managing controllable expenses such as payroll, supplies and shrinkage Set an example of exceptional customer service by leading sales efforts on the selling floor Teach and monitor each associate on store operations and policies & procedures Recruit, train, motivate and retain quality sales associates. Set goals and manage to expectations by clearly communicating to the staff the metrics by which success is measured in each area of the business Meet monthly with each associate to discuss performance by reviewing productivity vs. goals. Coach and provide suggestions for improvement as necessary and address with progressive documentation as required. Maintain a high level of visual merchandising and housekeeping standards Perform daily paperwork reconciliation and other operational tasks Protect store assets and inventory. Reconcile inventory to identify and reduce shrinkage. Implement company policies and procedures Requirements Minimum one year experience in retail management, knowledge of local market and clientele a plus Multi-Lingual a plus Full understanding of specialty retail, including business development, visual merchandising and store operations Computer skills to include operation of retail point of sale system, Word, Excel and email Must be able to lift, carry or otherwise move objects weighing up to 15 pounds when merchandising the sales floor and use ladders or stairs Strong leadership critical thinking and problem-solving skills. Delegate responsibility and work to the staff. Demonstrate strong verbal and written communication skills allowing for communication of the company’s goals and objectives A positive, outgoing, high energy personality that is entrepreneurial, who is sales focused and takes full ownership of the store’s business at all levels A mentor and leader to staff and peers. Developing individual’s strengths and identifying opportunities. A trainer able to teach skills in customer service, selling, and operations Benefits Comprehensive medical, vision, and dental benefits. Generous Paid Time Off (PTO) for personal and vacation days. Sick Day allowance for unforeseen health needs. Attractive Discounts on products. Employee Wellness programs to promote a healthy work-life balance. Monthly Bonus incentives to recognize and reward outstanding performance. Enjoy two weekends off each month for enhanced work-life balance. Access to 401(K) retirement plans, Flexible Spending Accounts (FSA), and Pre-Tax commuter benefits.

Las Vegas Petroleum is a leader in the fuel retail and convenience store industry, known for our exceptional customer service and commitment to quality. With a network of gas stations and travel centers across the Las Vegas Metro area, we pride ourselves on offering competitive prices and a wide range of products to our patrons. About the Role: As the Store Manager at Las Vegas Petroleum, you will play a pivotal role in overseeing the daily operations of our convenience stores. You will lead a team dedicated to delivering outstanding customer experiences while maintaining high standards of store performance, cleanliness, and efficiency. Your leadership will drive both sales and service excellence in a fast-paced environment. Key Responsibilities: Manage all aspects of store operations, ensuring compliance with company policies and procedures. Deliver superior customer service and resolve any customer complaints effectively. Train, supervise, and mentor store staff to foster a positive working environment. Oversee inventory management and ordering to maintain optimal stock levels. Implement sales strategies and monitor performance to achieve budgeted sales and profit targets. Ensure all health and safety regulations are followed, promoting a safe environment for staff and customers. Prepare staff schedules and manage labor costs effectively. Conduct regular store audits to maintain standards and identify areas for improvement. Collaborate with corporate management to ensure alignment with broader business goals. Requirements High school diploma or equivalent required; bachelor's degree in business or a related field preferred. 3+ years of retail management experience, preferably in a convenience store or gas station environment. Strong leadership and team-building skills. Excellent communication skills, both verbal and written. Proven ability to drive sales and manage retail operations effectively. Strong organizational and problem-solving skills. Familiarity with inventory management and retail accounting practices. Comfortable working with POS systems and basic technology. Willingness to work flexible hours, including weekends and holidays. Physical Requirements: Ability to stand for extended periods and lift up to 50 pounds. Capability to work in a fast-paced environment and manage multiple tasks efficiently. Benefits Competitive salary based on experience. Comprehensive health, dental, and vision benefits. Opportunities for career growth and development within an expanding company. 401K.

Description The Normal Brand is a fast-growing apparel company that sells clothing and accessories online and in over 600 stores in the US. We're hiring for our retail brick-and-mortar store at Jordan Creek Mall, and we need a hardworking, personable, goal-oriented Assistant Store Manager. Each store is a unique experience where a clean, high energy, and fun environment is of utmost importance. Responsibilities “Our goal is to make peoples’ day better, sell clothes, and have FUN!” Inspire, develop and lead team to drive an excellent customer experience and revenue Implement high customer service standards throughout the store and team Create, and maintain relationships with our guests Encourage suggestive selling to maximize revenue Monitor inventory and replenish sales floor as needed Maintain a clean store and merchandise to Normal standards Gives constructive feedback on product sell through to Store Manager Mentor and develop team through clear communication Educate and train team on product knowledge Support Store Manager on any aspect of the business Embrace an environment that is respectful in communication Responsible for securing store Requirements 1-2 years retail apparel experience Eager to learn through feedback and solve problems in a fast paced environment Experience working with and/or managing inventory Superior organization and time management Team player, has fun, and takes ownership Self-starter Independent, Goal oriented, Data driven, Competitive, and positive energy People person - approachable, friendly Strong retail business acumen Inventory integrity Proficiency with Microsoft word, Excel and Google Drive Ability to adapt quickly to new systems and processes Flexible availability, nights, weekends and holidays 38-40 hours to maintain full time status What will make you stand out 3+ years of retail management experience Fashion/apparel industry experience Passion for making people happy Proficiency with Shopify and Shopify POS Strong integrity Excellent fashion sense Self- awareness Humble, Hungry, and Smart Benefits Paid hourly and bi-weekly Bonus opportunities Employee Discount Health Benefits 401k