Remote Call Center Representative - (Bilingual French Canadian)

Retention Call Center Agent MUST HAVE COLLECTION OR RETENTION EXPERIENCE. $17 Full time M-F Across From Sunset Park Apply in Person Monday, Tuesday, Wednesday, Friday 10AM TO 3PM Ask for Alex 6325 McLeod Dr #4 Las Vegas, NV 89120

Do you enjoy working with children? Love putting a smile on a child’s face? If so, we have an opportunity for you!   The CAC/YAC Attendant provides peace of mind to our members by ensuring that their children have fun in a safe and supervised environment during their visit, while they enjoy East Bank Club services. Part Time Schedule: Tuesday: 8:30 AM-1:00 PM & 2:00-7:00 PM (This is a split shift- As Is) Saturday: 8:00 AM-1:00 PM Sunday: 8:00 AM-3:00 PM Rate of Pay: $18 per hour. This role is considered entry-level Job Responsibilities: Monitor and observe children at all times to ensure their safety. Implement and lead children’s activities, including simple crafts, story-time, and sing-alongs as assigned by the manager or team leader. Change diapers as necessary and assist children in the washroom. Greet members upon entry and communicate child’s activities and incidents upon pickup. Maintain cleanliness of CAC & YAC, including washing and disinfecting tables, toys, games, supplies, etc. Accurately schedule reservations, check members in and out, and complete cancellations as necessary. Create engaging activities for children on a weekly basis. Add relevant notes to member accounts and complete incident reports within 24 hours. Attend Children’s Programs meetings and all other mandatory training, including CPR and First Aid. All other duties as assigned by management. Attend Children’s Programs meetings and all other mandatory training, including CPR and First Aid. Book reservations Answer phones calls as needed Requirements Must be authorized to work in the USA. We use E-Verify. Experience working with children is required. Experience in childcare or a background in education is preferred. Ability to multitask, work well under pressure, and being able to work in a fast-paced environment. Must be able to provide outstanding customer service skills.  Must be CPR/First Aid certified or obtain certification within 30 days of hire. Must be able to lift and carry up to 50 lbs, kneel, and stand for sustained time periods. Effective and clear verbal and written communication skills. Occasional evening availability. Benefits Time Off & Retirement Paid Time Off 401(k) with company match up to 3% Value Sharing (Profit sharing) Holiday Bonus Paid Parental Leave Health & Wellness: Comprehensive health, vision, and dental insurance HSA and FSA enrollment options Short- & Long-Term Disability options Life Insurance: Basic coverage equivalent to annual income, with voluntary options for additional coverage Long-Term Care options: Coverage up to 50% of annual income Accident and Critical Illness Insurance EAP (Employee Assistance Program) Pet Insurance through MetLife Employee Perks: Free workout privileges Employee discounts in the Pro Shop, Spa & Salon services and in the Market Parking and transit benefits (pre-tax deduction) Access to Tickets at Work discounts Tuition reimbursement Diversity, Inclusion, and Belonging Matters: East Bank Club commits to a culture of inclusion and belonging characterized by connection across our similarities and differences. We honor the dignity of all employees by enabling each to reach their fullest potential and, by doing so, better serve our members. We serve a diverse group of members and recognize the importance of diversity and inclusion in enriching the employee and member experience required to support our mission. EBC is committed to attracting, retaining, and developing employees with varying identities and backgrounds. East Bank Club is an Equal Opportunity Employer and drug/smoke-free workplace.

SUMMARY: As part of our Automotive B2B Service Team, the Automotive Shop Management System (SMS) Specialist & Trainer plays a critical role in delivering technical expertise and customer training on our Shop Management Systems and related SaaS products. The ideal candidate is a knowledgeable and motivated professional who brings together technical automotive expertise, product support skills, and customer training abilities. This position supports repair facilities by providing remote onboarding, in-depth training, product demonstrations, troubleshooting assistance, and continuous feedback collection to improve SMS solutions. ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Other duties may be assigned: • Serve as a Subject Matter Expert (SME) for our Shop Management System (SMS) and Point-of-Sale platforms. • Conduct remote product training and onboarding for customers. • Provide technical support and customer assistance via phone, email, and web. • Translate customer feedback into actionable product improvements. • Troubleshoot technical issues, including software, API integrations, and cloud-based environments. • Support development teams by writing business requirements and use cases for SMS enhancements. • Deliver engaging presentations and product demonstrations. • Collaborate with cross-functional teams, including marketing and product development, to enhance customer experience. • Assist with the development and testing of mobile features like VIN scanning and customer interfaces. • Represent professionalism and distinguished customer service. QUALIFICATIONS: • 5+ years of experience working with Shop Management Systems or automotive SaaS platforms. • Experience in training or educating customers in a remote settings. • Familiarity with SMS platforms such as ShopMonkey, VIP, R.O. Writer, MotoSHOP, ALLDATA, Mitchell1, or equivalent. • Experience working with APIs, cloud tools, and SaaS ecosystems. • Strong troubleshooting and analytical skills. • Exceptional written and verbal communication skills. • Experience working in customer support or call center environments is a plus. • Automotive industry background preferred.

Do you have a passion for making people smile? Love providing outstanding customer service? Enjoy meeting new people? If so, we have an opportunity for you! The Club Receptionist, aka “Director of First Impressions,” is responsible for greeting, supporting, and ensuring members are checked into the club with a smile! This individual will be the first point of contact for members and is responsible for partnering with multiple departments to ensure members' concerns are handled in a timely manner. Pay Rate: $18.00 per hour Part-time Schedule: Monday: 4:45am-1:15pm Friday: 4:45am-1:15pm Sunday: 1:00-9:00pm Job Responsibilities: Welcome all individuals into the club; assist members, guests and vendors as needed Monitoring and carrying out accurate check-in procedures for all members, guests, and employees. Exhibit excellent customer service skills at all times Complete job duties at times multitasking Maintain a clean and organized workspace for the reception associates Re-route calls and alert various departments on visitors and guests Handle difficult situations in a calm manner while remaining professional Communicate effectively with team members and management Requirements Must be authorized to work in the USA. We use E-Verify Similar experience preferred Great communication skills with the ability to handle difficult situations Must be available to work various shifts (early mornings, late evenings, and weekends) Must be able to work well in a team setting Great organizational and time management skills The physical demands include, but are not limited to, standing, sitting, walking, lifting, carrying, reaching, handling, kneeling, crouching and bending Benefits Time Off & Retirement Paid Time Off 401(k) with company match up to 3% Value Sharing (Profit sharing) Holiday Bonus Paid Parental Leave Health & Wellness: Comprehensive health, vision, and dental insurance HSA and FSA enrollment options Short- & Long-Term Disability options Life Insurance: Basic coverage equivalent to annual income, with voluntary options for additional coverage Long-Term Care options: Coverage up to 50% of annual income Accident and Critical Illness Insurance EAP (Employee Assistance Program) Pet Insurance through MetLife Employee Perks: Free workout privileges Employee discounts in the Pro Shop, Spa & Salon services and in the Market Parking and transit benefits (pre-tax deduction) Access to Tickets at Work discounts Tuition reimbursement Diversity, Inclusion, and Belonging Matters: East Bank Club commits to a culture of inclusion and belonging characterized by connection across our similarities and differences. We honor the dignity of all employees by enabling each to reach their fullest potential and, by doing so, better serve our members. We serve a diverse group of members and recognize the importance of diversity and inclusion in enriching the employee and member experience required to support our mission. EBC is committed to attracting, retaining, and developing employees with varying identities and backgrounds. East Bank Club is an Equal Opportunity Employer and drug/smoke-free workplace.

Titus Adventure Company is seeking a part-time Shop Tech / Location Manager / Overland Guru to join our new team in Las Vegas, Nevada. This role is a fantastic opportunity for a motivated, flexible, and detail-oriented individual at a growing, fun adventure company that is passionate about sharing the outdoors with others. Check out our website www.tacrentals.com for more information or @titusadventureco on Instagram. About Us: Titus Adventure Company (TAC) is a Denver-based outfitter that provides turn-key camping packages with our premium fleet of custom-built overland 4x4 vehicles and campervans. Our mission is to make the outdoors more accessible while being good stewards of the environment. We offer a mix of high-quality vehicles, essential gear, and expert trip planning to ensure our clients have a stress-free and unforgettable adventure. We take a lot of pride in our vehicles, gear, and customer service. We have exclusively 5-star reviews and plan to keep it that way. Last year we had a successful launch of a winter outpost in Las Vegas. This year, we’re going to expand our operations and are looking for a key team member to help us continue that growth. The Role: This is a unique opportunity to be a foundational part of our second location. We are looking for an individual who is resourceful, proactive, and comfortable with the fact that we are still in the planning stage of our second year. The ideal candidate will be a self-starter with a passion for the outdoors, likes working with customers, a keen eye for detail, and a quick learner. Responsibilities: - Vehicle Preparation: Meticulously pack and prep rental vehicles according to our detailed checklists before client pick-ups. This includes stocking gear, checking supplies, and ensuring every vehicle is ready for a seamless adventure. - Vehicle Maintenance & Cleaning: Thoroughly de-rig, wash, vacuum, and clean all vehicles upon their return. Maintain the high standards of cleanliness and readiness that TAC is known for. - Customer Interaction: Greet clients and provide a comprehensive orientation on all aspects of the vehicles and gear. Answer questions and ensure clients feel confident and prepared for their trip. - Vehicle Inspection: Conduct pre- and post-trip inspections, maintaining a keen eye for pre-existing and new damage. Document any issues promptly and accurately. - Operational Support: Assist with various tasks related to the day-to-day operations of the Las Vegas location, including inventory management, keeping the vehicles properly maintained, and ensuring the workspace is organized. Training & Supervision: The successful applicant will be flown to our Denver headquarters in the fall for comprehensive training. You will be supervised in person during your first few months in Las Vegas and will then transition to being more independent as you demonstrate your proficiency and understanding of TAC's operations. Highly Desired Qualifications: - A passion for the outdoors, overlanding, or vehicle-based travel. - Exceptional attention to detail, self described “neat freak’. - Strong communication and interpersonal skills. - Proven ability to work independently and manage time effectively. - Eager to help us constantly improve (always thinking of ways to improve efficiency or customer experience) - Comfortable with a start-up environment and the flexibility required to adapt to new processes. - A valid driver's license, great driving record and comfortable driving large vehicles in tight spaces - Extremely knowledgeable working with cars and takes pride in their condition - Experienced with 12V electronics - Able to lift 50lbs and climb around vehicle - Knowledge of the outdoors in the desert southwest - Savvy on social media Compensation & Schedule: Pay: $20 - $30 per hour, depending on experience. Hours: ~20 hours per week, including some weekends. This is a seasonal role October through May and into June. If the operations are going well, there could be potential to continue in the summer months. Use of vehicles/gear for personal trips when time allows. Also the potential to get paid to camp, getting content of the vehicles and scouting new camping spots. How to Apply: Head to https://www.tacrentals.com/jobs to learn more about who we are, the job, and how to apply.

The receiver is responsible for filling all requisitions completely. Proper receiving of all incoming deliveries. Proper stock rotation of all products. Pay Rate: $19.00 per hour. This role is considered entry-level. Responsibilities include: Fill all requisitions properly and in a timely fashion Follow proper receiving guidelines for all incoming deliveries Inform supervision of any shortages on deliveries and requisitions Keep area neat and orderly, products properly labeled, dated and rotated - Coolers clean and organized Bundle cardboard boxes Take out garbage Keep area clean and organized Check beer kegs and soda All incoming deliveries should be: temperature checked, visually inspected, weighed/counted and each and every box open and inspected. Quality check (taste) all melons and fruits All other job duties as assigned by management. Requirements Must be authorized to work in the USA. We use E-Verify. Dependable High volume experience Previous issuing receiving experience Grocery or Restaurant experience Benefits Time Off & Retirement Paid Time Off 401(k) with company match up to 3% Value Sharing (Profit sharing) Holiday Bonus Paid Parental Leave Health & Wellness: Comprehensive health, vision, and dental insurance HSA and FSA enrollment options Short- & Long-Term Disability options Life Insurance: Basic coverage equivalent to annual income, with voluntary options for additional coverage Long-Term Care options: Coverage up to 50% of annual income Accident and Critical Illness Insurance EAP (Employee Assistance Program) Pet Insurance through MetLife Employee Perks: Free workout privileges Employee discounts in the Pro Shop, Spa & Salon services and in the Market Parking and transit benefits (pre-tax deduction) Access to Tickets at Work discounts Tuition reimbursement Diversity, Inclusion, and Belonging Matters: East Bank Club commits to a culture of inclusion and belonging characterized by connection across our similarities and differences. We honor the dignity of all employees by enabling each to reach their fullest potential and, by doing so, better serve our members. We serve a diverse group of members and recognize the importance of diversity and inclusion in enriching the employee and member experience required to support our mission. EBC is committed to attracting, retaining, and developing employees with varying identities and backgrounds. East Bank Club is an Equal Opportunity Employer and drug/smoke-free workplace.