Server at Japanese Restaurant in San Mateo + Tip

**This is a hybrid position. Work from home status is only granted if criteria is met, and upon completion of 2 weeks (minimum) of in-office onboarding/training.** Who is Centah? Acquired by Financeit in 2017, Centah is a lead and workflow management company that allows some of North America’s largest home improvement businesses to distribute and manage leads, powering over $3 billion in annual sales. One of the driving forces behind Centah’s industry-leading platform is a full-service contact center in Fort Lauderdale, Florida, that specializes in inbound and outbound support for the home improvement industry. Centah’s Call & Contact Centers become the main point of contact for the customer, ensuring expectations are met and managed throughout the lifespan of the project. About the role: We are looking for an enthusiastic and self-motivated Customer Service Representative to join our team. As a Customer Service Representative, you must be able to work in a fast paced environment, be flexible with an aptitude for learning, understanding, and conveying information. You will also be responsible for treating every customer with the utmost courtesy while maintaining a positive outlook on every call. Excellent communication skills are vital for this role, along with enjoying assisting customers in a friendly and respectful manner. Responsibilities: Answer incoming calls and respond to customer’s requests Ability to work in a fast paced environment. Book appointments for members with a high degree of data accuracy Maintain excellent written and verbal communication skills on a consistent basis Identify and escalate issues to supervisors Responsible for adapting to fast changing guidelines with customers Informs clients by explaining procedures; answering questions; providing information Maintains and improves quality results by adhering to standards and guidelines Requirements General Requirements: High school graduate or G.E.D. Minimum of one year experience in an inbound/outbound call center or retail environment is preferred Excellent oral and written communication skills Ability to multitask in speaking on the phone, using the computer and keyboard simultaneously Ability to type at least 25 words per minute is preferred Experience in providing exceptional customer service and maintaining established quality requirements Must be able to pass a background check Performance Requirements (**MUST READ**): Average Talk Time: Less than 4 minutes per call while resolving customer issues. Call Conversion Ratio: Require a 60%+ lead to call ratio. Disposition Calls Processed: Demand proof of handling 80+ calls per shift with accurate disposition coding and in a timely manner. Attendance: Require a 98%+ attendance record over 6+ months, with little to no unexcused absences. QA Score: Must consistently achieve 90%+ quality assurance scores on call evaluations monthly. Average Hold Time: Must have maintained average hold times of less than 60 seconds per call, this is a high call volume environment. Calls Handled per Hour: Demand experience processing 10+ calls per hour with accurate dispositions, note and escalations. Breaks/ Lunches: adherence to scheduled breaks and lunches: two 15 minutes breaks, one 30 minute lunch. Error-Free Documentation: Must demonstrate 99%+ accuracy in call processing and CRM updates. All notes will be reviewed. Benefits Opportunity to continue working from home in our post-pandemic workplace Retention bonus at both the 6 month and 1 year mark Eligible for Medical, Dental, and Vision after 60 days of continuous employment $15,000 Life Insurance (Company Paid) 401K plan eligibility after 1 year of service w/company match of up to 4% Paid Time Off - Earn 10 days per year after 90-day probationary period Monthly Incentive Bonus Plan (up to $300) Weekly/monthly gift card drawings/contests for meeting goals Career learning and development programs Casual dress code Salary: $14.50/hour Financeit is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process. Next steps: If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview.

2101 Cooperative, Inc. is a high-rise apartment building located on the corner of 21st and Walnut Streets. We have an open position for a permanent Part-Time Front Desk Clerk, the shift is Saturdays and Sundays, 7:00 a.m. - 3:00 p.m. There is opportunity to pick-up additional shifts. The Front Desk Clerk is responsible for essential front desk administrative duties and provides general support to management, residents, service providers, and guests including maintaining the security, telecommunications, and technology systems, providing information by answering questions or redirecting queries to the right department, and offering administrative support in the company. Required Skills and Abilities • Ability to make lasting first impressions. • Always able to put on a friendly smile. • Incredible interpersonal skills and ability to make connections with residents and guests. • Great organizational skills and detail-oriented work style. • Effective communication abilities. • Ability to listen actively and provide tailored feedback. • Ability to keep information and matters discrete. • Ability to handle Emergencies as trained with a composed attitude. • Announce directions and call for assistance inside and outside building as needed. Education and Work Experience Requirements • High School Diploma or GED equivalent. • Minimum 6-months experience in customer service, administration, or in a call center environment. • Good understanding of office administration and office software. • Hands-on experience in using office equipment such as fax machine, copier, printer, computer, technology/software, email, etc. • Must be willing to keep skills current through career training and professional development. Physical Requirements • Must be able to endure prolonged periods of sitting. • Ability to lift 30 – 50 lbs. • Requires standing, sitting position for long periods of time, walking, and occasional climbing when necessary • Must be able to perform and manage multiple tasks at the same time.

Anomaly Squared is growing again and if you’re looking to join a fun, laid back environment that provides opportunities for personal and professional growth, please consider applying. A² is an innovative customer contact center that offers a launching point for all employees to advance on their career path. Position Description: We are seeking At-Home Contact Center Specialists available to work Full-time or Part-time. You would be responsible for qualifying callers for programs, products or services that our clients offer through outbound and inbound calls, including but not limited to, Appointment Scheduling, Insurance Lead Qualification, Patient Recruitment, and Medical Appointment Setting.  We work with some of the best and most recognized companies in their industries, so professionalism and excellent communication skills are a must! Wage: $10.00 per hour ($7.25 per hour during training) Requirements High School Diploma or GED is required Great Verbal and Written Communication Skills Working Knowledge of Windows Based Operating Systems including Google Chrome Can Demonstrate Product Knowledge once Nesting Period is Complete Ability to Adapt in a Fast-Changing Environment Own a computer at home (CANNOT be a Chromebook, Notebook, or MacBook) that meets these minimum workstation requirements. Processor: Intel Core i5 2.1GHz or better or AMD equivalent (Ryzen 5 or better), Operating System: Windows 10 (32-bit / 64-bit) or higher, RAM: 8GB or more. Webcam High speed internet access with download speed of at least 100 and upload speed of at least 10. Must have a desk/workstation in a quiet workspace Must be able to attend a full 2-week MANDATORY virtual training Monday-Friday 9am-5pm EST (8am-4pm CST). Benefits Employment BENEFITS: Remote work. Remote training. For Full-time employees ONLY: Medical, Dental, Vision, STD, LTD, Life and AD&D after 90-day probationary period if elected. 401(k) after 90-day probationary period if elected. PTO after 6 months of employment. NOTE: We are accepting online applications only. Unfortunately, there is no time available to handle additional phone call inquiries for the limited number of spaces we have open. Anomaly Squared is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our clients, providing exceptional customer support and ensuring a positive experience. The ideal candidate will possess strong communication skills, a friendly demeanor, and the ability to handle inquiries effectively. To provide outstanding customer service through various communication channels, including phone, email, and chat. Assist customers with services, ensuring their needs are met promptly and accurately. Utilize Microsoft Office and other software tools for data entry and documentation purposes. Maintain a high level of professionalism and phone etiquette during all interactions with clients. Collaborate with team members to resolve complex issues and improve overall customer satisfaction. Analyze customer feedback to identify trends and recommend improvements to services or processes. Proven experience in customer service or client services. Proficient in Microsoft Office applications and comfortable with computer systems for data entry tasks. Strong analysis skills to assess customer needs and provide appropriate solutions. A positive attitude, patience, and the ability to work well under pressure in a fast-paced environment. Join us in delivering exceptional service to our customers while growing your career in a supportive environment! Job Type: Part-time to grow into full-time.

Join Our Team as a Guest Service Representative at Tricoci University! About Tricoci University: Tricoci University of Beauty Culture is renowned for its commitment to excellence in beauty education. Our mission is to provide students with the tools, resources, and environment necessary to succeed in the beauty industry. We pride ourselves on creating a welcoming and positive atmosphere for our students and guests alike. Position Overview: As a Guest Service Representative, you will be the face of Tricoci University, serving as the first point of contact for visitors, prospective students, and clients. Your role is essential in ensuring a positive experience for all, from answering inquiries to managing appointments and providing exceptional customer service. Key Responsibilities: Greet and assist visitors with a warm and welcoming demeanor. Answer phone calls and respond to emails, providing information about programs, services, and appointments. Schedule and manage appointments for beauty services and educational tours. Maintain accurate records of client interactions and service sessions. Handle customer inquiries, complaints, and feedback with professionalism and efficiency. Collaborate with various departments to ensure a seamless guest experience. Support the administrative operations of the university as needed. Why Work With Us? Be part of a respected institution focused on beauty education and professional training. Engage with a diverse community of students, staff, and industry professionals. Professional development opportunities to enhance your skills. A supportive and dynamic work environment that encourages growth. Access to exclusive discounts on beauty services and products. Requirements Qualifications: High school diploma or equivalent; additional education in hospitality or related fields is a plus. Previous experience in customer service or guest relations preferred. Strong communication skills and ability to engage positively with diverse individuals. Organizational skills with attention to detail and multitasking ability. Proficient in Microsoft Office Suite and experience with CRM systems such as Zenoti is a plus. A positive attitude and a passion for customer service. Benefits Generous Paid Time Off 401K Plan Access to Continuing Education Units (CEU) Classes Complimentary Services at our Student Clinic Product Discounts Opportunities for Career Advancement A Rewarding and Dynamic Work Environment In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $14.00 and $15.00/hr. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility.   Job Description may be written with the assistance AI

PacifiCap Property Management has an immediate opening and is seeking a customer service minded individual to be our Assistant Property Manager. This person will have in depth Project Based Section 8 experience, as well as Section 42 Tax Credit, leasing, and property management. This position will ‘assist’ the Site Manager in managing our apartment community complex in Albuquerque, NM. If you are interested in a career that has potential to be more than just a job, then we would be interested in speaking with you!! Responsibilities include, but are not limited to, leasing, addressing resident concerns or issues, processing resident re-certifications in a timely manner, assisting the Site Manager in scheduling and overseeing contract vendors, scheduling apartment maintenance and turns. Must learn to become adept at handling the day-to-day managerial duties when the Site Manager is unavailable. Job skills include: - Project Based Section 8 experience - Section 42 Tax Credits - Working knowledge of Landlord Tenant Laws - Knowledge of previous experience with OneSite - Highly organized and ability to pay attention to details and deadlines - Be Customer Service oriented - Bilingual (Spanish/English) preferred We are an Equal Opportunity Employer requiring all interested applicants to pass a pre-employment drug test and background check. This is a Full-Time position, with a full benefits package including paid Holidays, sick and vacation; FSA, VLTD and VSTD, employer paid medical/dental/vision and 401K Retirement Plan. If you are interested in this position, please reply to this posting!