Field Service Technician (DMV Metro Area)

Our company, a leading provider of payment processing solutions for local businesses, is seeking a motivated and enthusiastic IT Support Specialist to join our growing team. This is an excellent entry-level position for someone with a strong foundation in IT who is eager to learn the ins and outs of the payment processing industry. Pay Range: $18/hr+ (DOE) With opportunities for growth once you prove yourself. Your Role: In this role, you will be the first point of contact for our valued merchants, providing them with top-notch technical support and ensuring their payment systems are running smoothly. Your responsibilities will include: Troubleshooting and resolving a variety of technical issues related to point-of-sale (POS) systems, online payment gateways, and payment terminals. Assisting merchants with hardware and software installation and configuration. Responding to merchant inquiries via phone and email with a professional and courteous demeanor. Documenting, tracking, and managing support tickets to ensure timely resolution. Guiding merchants through solutions for transaction failures, connectivity issues, and other payment-related problems. Escalating complex issues to senior technical staff when necessary. What We're Looking For: A solid understanding of and confidence with computer systems, networks, and various operating systems. Excellent problem-solving and troubleshooting skills. Exceptional phone etiquette and strong communication skills are a must. A valid driver's license and reliable vehicle are required for occasional on-site client visits (gas will be compensated). A patient and professional demeanor with a customer-focused attitude. The ability to work independently and as part of a team. Experience with basic web programming (HTML, CSS, JS) is a plus Why Join Us? This is more than just a job; it's a chance to join a tight-knit team and build a career in the rapidly evolving fintech sector. You will gain invaluable hands-on experience with the latest payment technologies and have the unique opportunity to interact with and support local business owners in our community. We offer: A foot in the door to the payments industry: Learn about payment security, compliance standards like PCI-DSS, and the technologies that power modern commerce. Opportunities for growth: We are committed to the professional development of our team members. A dynamic work environment: You'll never be bored in the fast-paced world of payments. Negotiable on-call schedule with overtime pay On the job training, we are ready to support you through a difficult learning curve Opportunity to help shape design and shape company workflows If you are a motivated individual with a can-do attitude and a desire to learn, we encourage you to apply. Please submit your resume and a brief cover letter outlining your interest in the position.

About MemeLabs, Inc. MemeLabs Inc is a next-generation incubator at the intersection of culture, wellness, and digital innovation. Our diverse suite of brands includes MemeHouse, a cutting-edge crypto trading and content streaming hub where creators and investors converge to shape the future of decentralized media and finance. Complementing our digital frontier is WellnessLabs, a premium lifestyle and wellness brand featuring a state-of-the-art personal training gym and recovery center. Designed for elite athletes, fitness influencers, and celebrities, WellnessLabs redefines performance and self-care in a luxury setting. Together, our brands represent the bold future of digital-native experiences—from blockchain to body and mind. About You: You're a professional and resourceful Network Administrator, or Network Support Specialist. You have experience managing and maintaining an organization's computer networks, ensuring smooth operation and security. You can install, configure, and troubleshoot network hardware and software, monitor performance, and provide technical support to users. About the Role: Responsibilities include network design, security implementation, and documentation. Network Design and Implementation: Working with network engineers to design, implement, and optimize new networks. Hardware and Software Management: Installing, configuring, and maintaining network hardware (routers, switches, firewalls) and software. Network Security: Implementing and maintaining security measures like firewalls, VPNs, and intrusion detection systems to protect the network from unauthorized access and cyber threats. Performance Monitoring and Optimization: Monitoring network performance, identifying bottlenecks, and optimizing system efficiency. Troubleshooting and Problem Solving: Diagnosing and resolving network connectivity issues, hardware and software problems, and user-reported issues. User Support: Providing technical support and guidance to users on network-related issues. Documentation: Creating and maintaining network documentation, diagrams, and equipment logs. Disaster Recovery: Implementing and managing disaster recovery and backup procedures. Policy Enforcement: Developing and enforcing network access policies, including permission and authentication protocols. Your Skills: Technical Proficiency: Strong understanding of network hardware (routers, switches, firewalls), software, and protocols (TCP/IP, DNS, DHCP). Network Security: Knowledge of security best practices and tools for protecting networks. Troubleshooting and Problem Solving: Ability to diagnose and resolve complex network issues. Communication Skills: Effective written and verbal communication skills for interacting with users and team members. Project Management: Ability to manage projects related to network upgrades and implementations. Documentation Skills: Ability to create and maintain clear and concise technical documentation. MemeLabs, Inc. is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Financial services firm in Chatsworth is looking for the following: Manage and maintain Windows Server 2012 and newer environments. Monitor and manage Veeam Backup and Replication or similar solution for data protection. Support and optimize Velocloud SD-WAN solutions. Configure and manage Hyper - V virtual machines and hosts. Maintain and expand Unifi (Ubiquiti) wireless and network infrastructure. Provide Tier 2/3 support for local users, hardware, software and connectivity issues. Document system configurations, procedures, and trouble shooting steps. Collaborate with vendors and escalate issues when necessary. Manage Dell server. Required: 3+ years of hands-on IT support experience. Experience with Windows Server 2012, 2016, 2019+ IIS. Experience with Servers. WatchGuard Firewalls. Security Focused and experience. Strong understanding of backup and recovery using Veeam. Familiarity with Velocloud SD-WAN configuration and management. Working knowledge of Hyper - V virtualization. Experience supporting Unifi Network Equpment. Excellent troubleshooting and communication skills. Must be LOCAL TO THE CHATSWORTH AREA or able to reliably commute. Remote is not available.

We are seeking a knowledgeable and personable Technical Lighting Support & Customer Service Specialist to join our growing team. The ideal candidate will possess at least two years of hands-on, technical experience in the commercial and architectural lighting industry and resolve customer issues in a thoughtful, solution-oriented manner. Key Responsibilities: • Troubleshoot and resolve technical lighting issues for customers and internal teams via phone, video call, and email. • Provide expert guidance on product compatibility, installation, and functionality. • Collaborate with sales and operations teams to support complex lighting projects • Respond promptly and professionally to customer inquiries, both technical and service-related. • Assist in de-escalating and resolving customer complaints with empathy and efficiency. • Ability to interpret and communicate changes to quotes, submittals, and bill of materials. • Review large/complex orders for accuracy and quality assurance. • Support product support team with updating and correcting technical specifications. • Serve as liaison between customer service team and sales agents. • Maintain accurate records of service requests and technical resolutions. • Contribute to improving technical documentation and internal support processes. Qualifications: • 5+ years of technical experience preferred in the indoor and outdoor commercial or architectural lighting industry and strong knowledge of LED lighting (Static White, Color Tuning & RGBW) and control systems (IoT, Bluetooth Mesh, WiFi, RF, DMX, etc.). At least 2 years of technical experience is required. • Bachelor’s or Associate’s Degree in architecture, interior design, electrical engineering, business administration, communications, or related field preferred. High school diploma or equivalent required. • Highly proficient in lighting design concepts and specifications, with the ability to read and interpret lighting plans, layouts, and spec sheets. • Proficiency with CRM such as Odoo, Salesforce, SAP, NetSuite, etc. and ticketing systems such as Zendesk, Freshdesk, etc. • Excellent communication skills with a customer-first mindset. • Proven ability to remain calm and effective when handling challenging customer situations • Comfortable working independently and collaboratively in a fast-paced environment. • Experience with governmental agencies/contracting processes helpful. • Working knowledge of collaborative communication tools including Slack. • Lighting Certified (NCQLP) or LEED or WELL building knowledge is a plus. We Offer: • Competitive salary with a range for the position is $50,000 - $75,000. Final compensation will be determined based on experience, education, location, and internal equity. In addition to base pay, this position may be eligible for bonuses or other forms of compensation. • A collaborative, supportive team environment • Opportunities for growth in a rapidly evolving industry • Health, dental, and vision insurance • 401(k) matching • Paid time off and holidays • Remote work flexibility If you’re a detail-oriented problem solver with a passion for great customer service and an interest in lighting and design, we’d love to hear from you. Apply today and partner with Alcon Lighting to deliver high-performance, energy efficient, U.S. sourced and produced architectural LED lighting to extraordinary spaces. To Apply: Please submit your resume and include a short paragraph explaining why you believe you’re a good fit for this position. Applications without both will not be considered.

I need basic home computer lessons for a senior on iMac desktop

Cyber Security Engineer Employment Type: Full-Time/Direct Hire Workplace Type: Onsite Location: El Monte, CA Industry: Utilities / Government Compensation: $120,000-$150,000 Work Schedule: 9/80 Schedule (Every other Friday Off) SUMMARY: We are looking for a Cyber Security Engineer to help our client with managing and securing the organization's information systems and operations technology, ensuring compliance with security policies, and protecting sensitive data from cyber threats. The Cyber Security Engineer will play a critical role in implementing security measures, monitoring systems for vulnerabilities, and responding to security incidents. DUTIES & ESSENTIAL FUNCTIONS: Provident oversights and ensure best practices for securing the organizations on premise IT infrastructure, public cloud environment, and operational technologies. Implement, manage, and maintain information security tools and technologies, including firewalls, intrusion detection/prevention systems (IDS/IPS), SIEM platforms, internal/external threat hunting, penetration testing, and endpoint protection solutions. Monitor and analyze security logs and alerts to detect and respond to potential security incidents. Drive the organization's IAM practice, including implementing and managing Identity and Access Management/Governance solution, including user provisioning and de-provisioning for Office 365 and Azure environments and configuring and integration IAM solutions with downstream systems Implement and manage multi-factor authentication (MFA) to strengthen security for Office 365 and other critical applications. Configure and enforce conditional access policies to ensure secure access to applications and data based on user context and risk levels. Respond to and investigate security incidents, coordinating with IT and other departments to remediate vulnerabilities. Maintain incident response plans and participate in post-incident reviews to improve security processes. Conduct regular internal and external vulnerability scans to identify security weaknesses and ensure compliance. Perform penetration testing and threat assessments to simulate attacks and evaluate the security posture of the organization. Develop, implement, and maintain security policies, procedures, and guidelines specific to Office 365, Azure, and other cloud services. Ensure compliance with regulatory requirements and industry standards. Provide security awareness training to employees to promote a culture of cybersecurity within the organization. Develop materials and resources to support ongoing security education. Maintain detailed documentation of security configurations, incidents, and response actions. Generate regular security reports for management and compliance audits. REQUIRED SKILLS & EXPERIENCE: Bachelor's degree in Cyber Security, Information Technology, or a related field. 6+ years of experience working in a cyber security focused role, with a strong emphasis on designing, implementing, and managing IT Security architectures on-premise and Azure Strong knowledge of security technologies, including firewalls, VPNs, IDS/IPS, and antivirus solutions. Strong track record of gathering technical and business requirements for IT Security projects, including conducting POCs of third-party vendors to evaluate and implement into a corporate IT environment. Several years of hands-on expeirnece implementing, configuring, and managing Microsoft Azure security suite of products. Deep working knowledge and experience with Azure security suite of products including endpoint protection, IAM, MFA, MDM, SIEM, etc. (i.e., Intune, EntraID, MS Defender, etc..) Understanding of internal and external threat hunting concepts and methodologies and expeirnece working with and implementing penetration testing tools and frameworks. Proficiency in Azure cloud security concepts and best practices Familiarity with internal and external scanning tools and techniques. Strong working knowledge of security frameworks and regulatory compliance standards. Strong problem-solving and analytical skills and excellent communication and collaboration skills. Ability to work independently and manage multiple priorities effectively. Ability to perform repetitive physical activities using feet, legs, hands, and arms, and which include use of keyboard, walk, stand, bend, stoop, climb stairs, lift up to 35 lbs., reach, grasp, push, and pull. Valid California Driver's License and acceptable driving record. DESIRED SKILLS & EXPERIENCE: Relevant certifications such as CompTIA Security+, Certified Information Systems Security Professional (CISSP), Certified Ethical Hacker (CEH), Azure Cloud Security certifications, ect. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.