Seeking Operations Manager – Moving Company (Burlington,MA)

🔔 We Are Hiring – Join the Gentle Movers Team! Job Title: Operations Manager – Moving Company Key Responsibilities: Oversee day-to-day operations of moving crews, dispatching, scheduling, and logistics Hire, train, and manage drivers, movers, and support staff Monitor fleet maintenance, safety, and compliance Ensure jobs are completed efficiently, on-time, and to customer satisfaction Implement and improve operational processes for better workflow and cost efficiency Handle escalated customer service issues professionally Track KPIs and report on crew productivity, job success rate, and resource usage Work closely with sales and customer service teams to align service expectations Manage warehouse and inventory when applicable Qualifications: Proven experience in operations or logistics, preferably in the moving or transportation industry Strong leadership and people management skills Excellent communication and problem-solving abilities Familiar with DOT regulations and fleet safety requirements Ability to manage multiple priorities in a fast-paced environment Proficiency with scheduling software, dispatch tools, and Microsoft Office 📅 Start Date: ASAP 📩 To Apply: Send your resume or a brief message with your experience and contact info to email address below , or message us directly here on Craigslist.