French Meadows Logistics Coordinator/Operations Assistant Position (sebastopol)

French Meadows is a unique and whimsical clothing brand specializing in corsets, fantasy inspired clothing, Renaissance Faire costumes, leather goods, and cottagecore designs. As we continue to expand, we are seeking a motivated and detail-oriented Logistics Coordinator/Operations Assistant to join our team. If you have a passion for organization, a knack for problem-solving, and a love of fantasy, we would love to hear from you! Position Overview: In this role, you will be responsible for managing customer communications and fulfilling orders across multiple online platforms, including Etsy, Shopify, and TikTok. You’ll ensure our customers have an excellent experience from the moment they place an order to the moment they receive their package. As a Logistics Coordinator, you will be integral to our operations, overseeing inventory management, supply reordering, and data analytics that drive our sales and distribution efforts. Your role will ensure that our logistics flow smoothly, from tracking inventory levels to managing incoming shipments and communicating effectively with our suppliers.  We are a very small team and we try not to take ourselves too seriously, so the perfect candidate is someone who appreciates a non-corporate work environment and has a laid back attitude. That being said, each team member wears many hats, and the ideal candidate can easily adapt to changing needs, with a proactive “get it done” spirit and the ability to work collaboratively in a team environment.  This is a full-time position from March to October, with optional full time in our off season with flexibility for less hours, if desired. Key Responsibilities: - Track, analyze, and report on inventory levels and sales data to inform restocking and operational decisions. - Reorder supplies and ensure timely management of incoming shipments to maintain optimal inventory levels. - Generate and distribute order reports to keep the team informed of current inventory status and sales trends. - Handle customer communications with professionalism and promptness across various platforms (Etsy, Shopify, social media). - Process and fulfill orders with accuracy, ensuring that all shipments are packaged with care and dispatched on time. - Address customer inquiries regarding orders, returns, shipping, product details, and policies in a friendly and clear manner. - Communicate regularly with suppliers to improve operational efficiencies and resolve issues as they arise. - Collaborate with the team to enhance our inventory management systems and streamline logistics operations. - Maintain an organized workspace while managing tasks efficiently. Qualifications: - Strong analytical skills with a focus on data-driven decision-making. - Excellent customer service skills, with clear and professional communication abilities. - High attention to detail and strong organizational skills are essential. - Must be comfortable working in an environment with cats (they love to hang out in the office!). - Preferred: Background or interest in historical clothing or fashion. - Experience with e-commerce platforms (Etsy, Shopify) is a plus. - Ability to work independently and effectively manage time, especially during seasonal fluctuations (busy in summer, slower in winter). - Self motivated to improve processes and operations within the company - Familiarity with supply chain logistics and inventory management practices is a plus. - Work Environment: This is an in-person position located on our property about 10 minutes outside of downtown Sebastopol (no remote work). We offer a relaxed, unconventional working environment that’s perfect for someone looking for a non-corporate job atmosphere. We have office cats and appreciate someone who is comfortable working in an environment with cats. Compensation & Hours: - Full-time position during peak season (March-October) with flexible hours available in the off season (full time optional but not required). - Pay rate: $27-$30/hour DOE - Retirement contribution plan - Paid time off How to Apply: If you’re excited about the opportunity to join our team, please visit frenchmeadows.com/careers to submit an application.