Technical Support Analyst (Tier 2)

ABOUT CAMINO PARTNERS Camino Partners is a values led investment platform focused on enhancing consumers' lives. Knowing that where values guide, value grows, we partner with pioneering leaders to build enduring enterprise value forged with entrepreneurialism, open communication and integrity. Our leadership team steered every stage of KIND's growth from concept to multi-billion-dollar platform and now, our team of accomplished investors and strategic operators is putting that experience to work. Our bespoke approach to partnership allows us to be trusted thought partners along the business growth journey, helping companies solve meaningful consumer problems while charting a pathway to scalable and sustainable growth. Camino Partners also supports Daniel’s philanthropic organizations, The Lubetzky Family Foundation (LFF) and Builders Network. Both organizations are dedicated to finding creative solutions to society’s greatest challenges. They seek not only to build more empathetic, reflective and just communities fueled by the spirit of social entrepreneurship, but they work to overcome toxic social and political division by working to build bridges across lines of difference.   THE ROLE: INFORMATION TECHNOLOGY SUPPORT ANALYST The Information Technology Support Analyst provides essential technical support and troubleshooting for all hardware, software, and network-related issues for Camino Partners, LFF and Builders Network. This role ensures the smooth and efficient operation of all IT systems in this multi-organization environment, encompassing multiple Microsoft tenants and key applications like SmartSuite and Dynamics 365, with a focus on personalized service and attention to detail. This individual will report directly to the Director of Information Technology. KEY RESPONSIBILITIES User Support: Provide prompt and professional technical support to all team members via phone, email, chat, or in-person for computer hardware, software, network connectivity, and other IT-related issues. Microsoft Tenant Administration: Assist with the administration of multiple Microsoft tenants, including user account management, license assignment, and basic troubleshooting of Microsoft 365 services like Outlook, SharePoint, OneDrive and Teams. Troubleshooting & Problem Resolution: Diagnose and resolve a wide range of technical problems, from basic inquiries to more complex issues, escalating to the Director of IT when necessary. Jira Service Management: Utilize Jira Service Management to log, track, and manage all support requests and incidents, ensuring timely resolution and adherence to service level agreements (SLAs). Documentation & Knowledge Management: Create and maintain comprehensive documentation in Confluence, including IT procedures, troubleshooting guides, FAQs, and user manuals, to support efficient problem resolution and knowledge sharing within the team. CRM Project Assistance (SmartSuite & Dynamics 365): Provide first-line support for SmartSuite and Microsoft Dynamics 365 CRM applications, addressing user queries and troubleshooting minor issues. Assist with user onboarding and training for SmartSuite and Dynamics 365, ensuring seamless adoption. Contribute to CRM data maintenance and cleanup activities as directed by the Director of IT. Support the implementation and enhancement of CRM workflows within both SmartSuite and Dynamics 365 environments. Collaborate with the Director of IT and other stakeholders to identify user needs and recommend improvements within the CRM systems. System Maintenance: Assist with installation, configuration, and maintenance of hardware, software, and peripherals, including workstations, printers, and mobile devices. Onboarding/Offboarding: Facilitate the onboarding process for new team members by setting up workstations, accounts (across relevant Microsoft tenants and CRM systems), and providing initial IT orientation. Manage the systems offboarding and laptop return for all team members who resign or are terminated.  Security: Adhere to and promote IT security policies and best practices within the family office environment, ensuring compliance across all Microsoft tenants and business applications. Collaboration: Work closely with the Director of IT on projects, system improvements, and strategic IT initiatives to enhance the overall IT environment. Projects: Research and implement technical products and services that will improve organizational efficiency and capabilities.  Requirements QUALIFICATIONS AND SKILLS Education: Associate's or Bachelor's degree in Computer Science, Information Technology, a related field, or equivalent experience. Experience: 2-5 years of experience in an IT support or help desk role, preferably in a small IT team environment with exposure to multi-tenant and CRM environments. Technical Skills: Proficiency in troubleshooting Windows and macOS operating systems. Familiarity with Microsoft Office Suite, Google Workspace, and common business applications. Experience with multiple Microsoft tenants and their administration. Experience using Jira Service Management or similar for ticketing and incident tracking. Proficiency in creating and maintaining technical documentation, preferably in Confluence. Basic understanding of SmartSuite, Microsoft Dynamics 365, and similar platforms. Understanding of basic networking concepts (TCP/IP, DNS, DHCP). Experience with remote support tools and methodologies. Knowledge of Active Directory/Entra ID for user account management across different tenants. Soft Skills: Exceptional communication and interpersonal skills, with the ability to convey technical information clearly to non-technical users. Strong problem-solving and analytical abilities. Ability to research technical topics and locate appropriate solutions. Customer-centric approach with patience and empathy. Strong organizational skills and attention to detail. Ability to work independently and as part of a small team. Proactive and adaptable mindset, eager to learn new technologies and security best practices related to multi-tenant environments and CRM systems. Benefits WHAT CAMINO PARTNERS OFFERS: ·       Competitive annual base compensation ($65,000-$75,000) ·       Annual bonus potential and participation in our Long-Term Incentive Plan. ·       21 Days of Paid Time Off (pro-rated in the first year of service). ·       Hybrid work policy (3 days in office) and casual dress code. ·       Excellent health, dental & vision insurance with the employee portions of basic plans covered by Camino Partners at 100%. ·       Retirement savings program with company match. ·       Charitable gift matching program. ·       This role offers a unique opportunity to provide hands-on IT support in a close-knit professional environment, working closely with the Director of IT to maintain and improve the organization’s technology infrastructure. EEO STATEMENT At Camino Partners, we are committed to an equitable workplace where diversity in all its forms is championed. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants with criminal history, consistent with legal requirements. If you require a specifical accommodation, please let us know.

This position is posted by Jobgether on behalf of Boosted.ai. We are currently looking for a Data Scientist in New York (USA). We are seeking a Data Scientist to transform complex data into actionable insights that drive strategic decisions and enhance business outcomes. In this role, you will own the end-to-end data workflow, from building robust data infrastructure and pipelines to running experiments and delivering clear analyses. You will empower teams with self-serve analytics, champion a data-driven culture, and contribute to improving products and processes across the organization. This position offers the chance to work in a fast-growing, innovative environment alongside top-tier talent and cutting-edge financial technology tools. Accountabilities ·         Drive strategic insights by analyzing data and providing actionable recommendations for go-to-market strategies and product development. ·         Translate complex findings into clear, understandable insights for both technical and non-technical stakeholders. ·         Build and scale data infrastructure, including pipelines, transformation, and orchestration processes to ensure accurate and timely data delivery. ·         Develop self-serve analytics platforms that empower teams to access and leverage data effectively. ·         Design and run experiments to test hypotheses, measure impact, and support continuous improvement in products and processes. ·         Establish and promote best practices for data usage and foster a culture of data-driven decision-making across teams. Requirements ·         4+ years of professional experience in data science or related fields. ·         Expert-level proficiency in SQL and Python or R. ·         Strong understanding of statistical methods and machine learning techniques. ·         Experience with data transformation and orchestration tools. ·         Proven ability to communicate data insights effectively through storytelling and visualization. ·         Strong analytical mindset with the ability to manage multiple projects in a fast-paced environment. ·         Experience in financial technology, investment, or analytics environments is a plus. Benefits ·         Competitive base salary: $155,000–$210,000, plus discretionary bonus program and equity participation. ·         Flexible, unlimited paid time off. ·         Comprehensive medical, dental, and vision benefits for employees and families. ·         Life insurance and disability benefits. ·         401(k) retirement savings plan (U.S. employees). ·         Paid parental leave. ·         Access to proprietary tools and platforms to enhance professional growth. ·         Flexible remote work options combined with in-person collaboration opportunities. Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching. When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly. 🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements. 📊 It compares your profile to the job’s core requirements and past success factors to determine your match score. 🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role. 🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed. The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team. Thank you for your interest! #LI-CL1

We are looking for a highly skilled and proactive Systems Administrator to oversee and advance the technology backbone of our advertising and creative production studios. This position blends core IT infrastructure expertise with a strong understanding of the specialized workflows within a creative production environment. You will be the key resource ensuring that our teams remain connected, secure, and productive—delivering seamless integration across on-premises systems, cloud services, and AI-driven creative tools. This role is client-facing with both internal and potentially external clients. Key Responsibilities Network & Infrastructure Management: Administer and monitor multi-site networks, including firewalls, Dell/Meraki/Arista/UniFi switches, and wireless access points. Support & Operations: Handle daily IT operations and ticket management through Freshdesk. Storage & Servers: Maintain and optimize enterprise storage and server systems (Isilon SmartPools, Synology), ensuring consistent performance and uptime. User Lifecycle: Manage employee onboarding and offboarding processes, and support the operation of studio-critical applications (Google Workspace, Slack, Adobe Creative Cloud, Capture One, etc.). Access & Permissions: Administer shared storage access (SMB/NFS/AFP), enforce permissions, and resolve workflow issues across MacOS, Windows, and Linux platforms. SaaS & Cloud Platforms: Manage core SaaS applications including Google Workspace, Slack, Freshservice, Addigy MDM, and Adobe licensing. Support & Collaboration Provide responsive support to studio, production, and creative teams. Partner with artists, retouchers, producers, and finance teams to align IT systems with creative workflows. Document procedures, train staff on new tools, and communicate clearly with technical and non-technical stakeholders. Serve as a bridge between creative production and IT, ensuring technology enhances—rather than disrupts—the creative process. Requirements Required Skills 3+ years of experience in IT systems and network administration. Expertise in administering and maintaining networking and storage systems (Isilon, Synology, NAS/SAN). Experience in managing macOS and Windows environments, including MDM tools (Addigy, Intune). Excellent customer service orientation Additional Skills (Preferred): Experience with cloud platforms such as AWS S3 or Google Cloud Familiarity with emerging Creative AI tools and technologies Experience supporting creative production teams including practical knowledge of professional production equipment and software Benefits The anticipated salary range for this role is $70,000 - $85,000 annually. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience, and skills relative to the defined job requirements. This is an onsite role, based in our studios and office in Tribeca. Early morning, evening or weekend work may occasionally be required to meet the needs of the business. We offer a competitive benefits package including major medical, dental and vision insurance, FSA, HSA, and employee discounts. Industrial Color is a division of CoCreativ, a family of integrated creative production companies. Industrial Color partners with top brands, agencies, and creative professionals providing a full range of essential production services. For over 30 years, we've led the industry through a culture of innovation, bringing state-of-the-art digital production and post-production solutions to our clients. Our headquarters is based in Tribeca, NY, with offices in Los Angeles and studios in Brooklyn and Los Angeles. Our clients include: L'Oreal, Publicis, Procter & Gamble, Tommy Hilfiger, Absolut Vodka, Nike, Estee Lauder, Amazon...

Position Overview We are seeking a Field IT Technician to join our growing team. This role combines IT expertise with hands-on fieldwork, supporting the installation, configuration, and troubleshooting of enterprise security systems. The ideal candidate will have a strong foundation in networking, databases, and system administration, along with the ability to work independently in client environments. Responsibilities Install, configure, and maintain access control systems, video surveillance, and other security technologies. Provide IT/networking support for system integration, including switches, servers, and wireless devices. Configure databases and applications for security platforms (e.g., S2, Lenel, Genetec, Milestone, etc.). Perform troubleshooting for hardware, software, and network connectivity issues. Collaborate with project managers and engineers to deliver projects on time and within scope. Provide end-user training and support as needed. Maintain accurate service documentation, system diagrams, and project notes. Ensure compliance with company standards, client requirements, and industry best practices. Additional Qualifications 2+ years of IT or field technician experience (security industry preferred, but not required). Strong understanding of TCP/IP networking, VLANs, and Windows environments. Familiarity with databases (SQL, PostgreSQL, or similar) and basic query skills. Experience with access control or video management systems a plus. Ability to read and interpret wiring diagrams and technical documentation. Strong problem-solving skills with a customer-first mindset. Willingness to travel locally to client sites; valid driver’s license required. Ability to lift and mount equipment when needed (up to 50 lbs). Requirements Other Requirements Legally Eligible to Work in The U.S. Able to Pass a Background Investigation and Drug Screening Benefits About Us EasTec is a leading Security Integration company, delivering advanced access control, video surveillance, and networked security solutions to clients across healthcare, education, commercial, and government sectors. We pride ourselves on innovation, reliability, and excellent customer service. What We Offer - Salary & Benefits Competitive hourly rates based on experience Medical Benefits Available 401k Plan PTO (Paid Time Off) Paid Holidays Training Product Certification Genetec Lenel Milestone Bosch

Looking for experience installing New construction and replacement windows on commercial projects Ability to bend metal Ability to caulk Has own basic hand tools for installing/caulking Has a driver's license and transportation Speaks English Bilingual in Spanish preferred We sometimes do wage scale jobs where pay is higher on that particular job.

Saalex is seeking a General and Operations Manager (Program Manager) in Norfolk, VA. Saalex is seeking an experienced and highly skilled General and Operations Managers (Program Managers) to join our team for a contingent contracted effort. Position Type: Full-Time/Contingent Salary: $80K-$250K (depending on experience) Work Location: Hybrid remote/in-office. Essential Functions: Serve as the overall lead, manager, and administrator for the contracted effort Oversee operations across multiple departments and locations Act as the primary interface and point of contact with Government program authorities Address technical and program/project-related issues with Government stakeholders Manage acquisition and allocation of program resources Ensure successful execution of Task Order (TO) requirements Plan, organize, direct, and execute multiple development projects, including: Interactive Electronic Technical Manuals (IETMs) Planned Maintenance Systems (PMS) Computer-Based Training (CBT) Other duties as assigned or required Requirements Required: Minimum 10 years of experience required. At least 5 years of experience within the last 8 years must have been in support of defense acquisition or Navy program management. Of the minimum 10 years of experience required, at least 7 years of supervisory experience within the last 10 years is required. Of the minimum 10 years of experience required, at least 8 years of experience within the last 10 years is required planning, organizing, directing, and executing multiple IETMs, PMS, or CBT development projects. Specific required experience may be concurrent. Bachelor’s degree in a Business, Engineering, Computer Science/IT, or Technical discipline. Security Clearance: Full or Interim Secret clearance required. Requirements to obtain a clearance include US Citizenship, security investigation, etc. Education: Bachelor’s degree in a Business, Engineering, Computer Science/IT, or Technical discipline. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Training & Development Wellness Resources Stock Option Plan