Desktop User Experience Service Delivery Manager

ABOUT CAMINO PARTNERS Camino Partners is a values led investment platform focused on enhancing consumers' lives. Knowing that where values guide, value grows, we partner with pioneering leaders to build enduring enterprise value forged with entrepreneurialism, open communication and integrity. Our leadership team steered every stage of KIND's growth from concept to multi-billion-dollar platform and now, our team of accomplished investors and strategic operators is putting that experience to work. Our bespoke approach to partnership allows us to be trusted thought partners along the business growth journey, helping companies solve meaningful consumer problems while charting a pathway to scalable and sustainable growth. Camino Partners also supports Daniel’s philanthropic organizations, The Lubetzky Family Foundation (LFF) and Builders Network. Both organizations are dedicated to finding creative solutions to society’s greatest challenges. They seek not only to build more empathetic, reflective and just communities fueled by the spirit of social entrepreneurship, but they work to overcome toxic social and political division by working to build bridges across lines of difference.   THE ROLE: INFORMATION TECHNOLOGY SUPPORT ANALYST The Information Technology Support Analyst provides essential technical support and troubleshooting for all hardware, software, and network-related issues for Camino Partners, LFF and Builders Network. This role ensures the smooth and efficient operation of all IT systems in this multi-organization environment, encompassing multiple Microsoft tenants and key applications like SmartSuite and Dynamics 365, with a focus on personalized service and attention to detail. This individual will report directly to the Director of Information Technology. KEY RESPONSIBILITIES User Support: Provide prompt and professional technical support to all team members via phone, email, chat, or in-person for computer hardware, software, network connectivity, and other IT-related issues. Microsoft Tenant Administration: Assist with the administration of multiple Microsoft tenants, including user account management, license assignment, and basic troubleshooting of Microsoft 365 services like Outlook, SharePoint, OneDrive and Teams. Troubleshooting & Problem Resolution: Diagnose and resolve a wide range of technical problems, from basic inquiries to more complex issues, escalating to the Director of IT when necessary. Jira Service Management: Utilize Jira Service Management to log, track, and manage all support requests and incidents, ensuring timely resolution and adherence to service level agreements (SLAs). Documentation & Knowledge Management: Create and maintain comprehensive documentation in Confluence, including IT procedures, troubleshooting guides, FAQs, and user manuals, to support efficient problem resolution and knowledge sharing within the team. CRM Project Assistance (SmartSuite & Dynamics 365): Provide first-line support for SmartSuite and Microsoft Dynamics 365 CRM applications, addressing user queries and troubleshooting minor issues. Assist with user onboarding and training for SmartSuite and Dynamics 365, ensuring seamless adoption. Contribute to CRM data maintenance and cleanup activities as directed by the Director of IT. Support the implementation and enhancement of CRM workflows within both SmartSuite and Dynamics 365 environments. Collaborate with the Director of IT and other stakeholders to identify user needs and recommend improvements within the CRM systems. System Maintenance: Assist with installation, configuration, and maintenance of hardware, software, and peripherals, including workstations, printers, and mobile devices. Onboarding/Offboarding: Facilitate the onboarding process for new team members by setting up workstations, accounts (across relevant Microsoft tenants and CRM systems), and providing initial IT orientation. Manage the systems offboarding and laptop return for all team members who resign or are terminated.  Security: Adhere to and promote IT security policies and best practices within the family office environment, ensuring compliance across all Microsoft tenants and business applications. Collaboration: Work closely with the Director of IT on projects, system improvements, and strategic IT initiatives to enhance the overall IT environment. Projects: Research and implement technical products and services that will improve organizational efficiency and capabilities.  Requirements QUALIFICATIONS AND SKILLS Education: Associate's or Bachelor's degree in Computer Science, Information Technology, a related field, or equivalent experience. Experience: 2-5 years of experience in an IT support or help desk role, preferably in a small IT team environment with exposure to multi-tenant and CRM environments. Technical Skills: Proficiency in troubleshooting Windows and macOS operating systems. Familiarity with Microsoft Office Suite, Google Workspace, and common business applications. Experience with multiple Microsoft tenants and their administration. Experience using Jira Service Management or similar for ticketing and incident tracking. Proficiency in creating and maintaining technical documentation, preferably in Confluence. Basic understanding of SmartSuite, Microsoft Dynamics 365, and similar platforms. Understanding of basic networking concepts (TCP/IP, DNS, DHCP). Experience with remote support tools and methodologies. Knowledge of Active Directory/Entra ID for user account management across different tenants. Soft Skills: Exceptional communication and interpersonal skills, with the ability to convey technical information clearly to non-technical users. Strong problem-solving and analytical abilities. Ability to research technical topics and locate appropriate solutions. Customer-centric approach with patience and empathy. Strong organizational skills and attention to detail. Ability to work independently and as part of a small team. Proactive and adaptable mindset, eager to learn new technologies and security best practices related to multi-tenant environments and CRM systems. Benefits WHAT CAMINO PARTNERS OFFERS: ·       Competitive annual base compensation ($65,000-$75,000) ·       Annual bonus potential and participation in our Long-Term Incentive Plan. ·       21 Days of Paid Time Off (pro-rated in the first year of service). ·       Hybrid work policy (3 days in office) and casual dress code. ·       Excellent health, dental & vision insurance with the employee portions of basic plans covered by Camino Partners at 100%. ·       Retirement savings program with company match. ·       Charitable gift matching program. ·       This role offers a unique opportunity to provide hands-on IT support in a close-knit professional environment, working closely with the Director of IT to maintain and improve the organization’s technology infrastructure. EEO STATEMENT At Camino Partners, we are committed to an equitable workplace where diversity in all its forms is championed. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants with criminal history, consistent with legal requirements. If you require a specifical accommodation, please let us know.

This position is posted by Jobgether on behalf of Boosted.ai. We are currently looking for a Data Scientist in New York (USA). We are seeking a Data Scientist to transform complex data into actionable insights that drive strategic decisions and enhance business outcomes. In this role, you will own the end-to-end data workflow, from building robust data infrastructure and pipelines to running experiments and delivering clear analyses. You will empower teams with self-serve analytics, champion a data-driven culture, and contribute to improving products and processes across the organization. This position offers the chance to work in a fast-growing, innovative environment alongside top-tier talent and cutting-edge financial technology tools. Accountabilities ·         Drive strategic insights by analyzing data and providing actionable recommendations for go-to-market strategies and product development. ·         Translate complex findings into clear, understandable insights for both technical and non-technical stakeholders. ·         Build and scale data infrastructure, including pipelines, transformation, and orchestration processes to ensure accurate and timely data delivery. ·         Develop self-serve analytics platforms that empower teams to access and leverage data effectively. ·         Design and run experiments to test hypotheses, measure impact, and support continuous improvement in products and processes. ·         Establish and promote best practices for data usage and foster a culture of data-driven decision-making across teams. Requirements ·         4+ years of professional experience in data science or related fields. ·         Expert-level proficiency in SQL and Python or R. ·         Strong understanding of statistical methods and machine learning techniques. ·         Experience with data transformation and orchestration tools. ·         Proven ability to communicate data insights effectively through storytelling and visualization. ·         Strong analytical mindset with the ability to manage multiple projects in a fast-paced environment. ·         Experience in financial technology, investment, or analytics environments is a plus. Benefits ·         Competitive base salary: $155,000–$210,000, plus discretionary bonus program and equity participation. ·         Flexible, unlimited paid time off. ·         Comprehensive medical, dental, and vision benefits for employees and families. ·         Life insurance and disability benefits. ·         401(k) retirement savings plan (U.S. employees). ·         Paid parental leave. ·         Access to proprietary tools and platforms to enhance professional growth. ·         Flexible remote work options combined with in-person collaboration opportunities. Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching. When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly. 🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements. 📊 It compares your profile to the job’s core requirements and past success factors to determine your match score. 🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role. 🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed. The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team. Thank you for your interest! #LI-CL1

We are looking for a highly skilled and proactive Systems Administrator to oversee and advance the technology backbone of our advertising and creative production studios. This position blends core IT infrastructure expertise with a strong understanding of the specialized workflows within a creative production environment. You will be the key resource ensuring that our teams remain connected, secure, and productive—delivering seamless integration across on-premises systems, cloud services, and AI-driven creative tools. This role is client-facing with both internal and potentially external clients. Key Responsibilities Network & Infrastructure Management: Administer and monitor multi-site networks, including firewalls, Dell/Meraki/Arista/UniFi switches, and wireless access points. Support & Operations: Handle daily IT operations and ticket management through Freshdesk. Storage & Servers: Maintain and optimize enterprise storage and server systems (Isilon SmartPools, Synology), ensuring consistent performance and uptime. User Lifecycle: Manage employee onboarding and offboarding processes, and support the operation of studio-critical applications (Google Workspace, Slack, Adobe Creative Cloud, Capture One, etc.). Access & Permissions: Administer shared storage access (SMB/NFS/AFP), enforce permissions, and resolve workflow issues across MacOS, Windows, and Linux platforms. SaaS & Cloud Platforms: Manage core SaaS applications including Google Workspace, Slack, Freshservice, Addigy MDM, and Adobe licensing. Support & Collaboration Provide responsive support to studio, production, and creative teams. Partner with artists, retouchers, producers, and finance teams to align IT systems with creative workflows. Document procedures, train staff on new tools, and communicate clearly with technical and non-technical stakeholders. Serve as a bridge between creative production and IT, ensuring technology enhances—rather than disrupts—the creative process. Requirements Required Skills 3+ years of experience in IT systems and network administration. Expertise in administering and maintaining networking and storage systems (Isilon, Synology, NAS/SAN). Experience in managing macOS and Windows environments, including MDM tools (Addigy, Intune). Excellent customer service orientation Additional Skills (Preferred): Experience with cloud platforms such as AWS S3 or Google Cloud Familiarity with emerging Creative AI tools and technologies Experience supporting creative production teams including practical knowledge of professional production equipment and software Benefits The anticipated salary range for this role is $70,000 - $85,000 annually. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience, and skills relative to the defined job requirements. This is an onsite role, based in our studios and office in Tribeca. Early morning, evening or weekend work may occasionally be required to meet the needs of the business. We offer a competitive benefits package including major medical, dental and vision insurance, FSA, HSA, and employee discounts. Industrial Color is a division of CoCreativ, a family of integrated creative production companies. Industrial Color partners with top brands, agencies, and creative professionals providing a full range of essential production services. For over 30 years, we've led the industry through a culture of innovation, bringing state-of-the-art digital production and post-production solutions to our clients. Our headquarters is based in Tribeca, NY, with offices in Los Angeles and studios in Brooklyn and Los Angeles. Our clients include: L'Oreal, Publicis, Procter & Gamble, Tommy Hilfiger, Absolut Vodka, Nike, Estee Lauder, Amazon...

Resource Management Concepts, Inc. (RMC) provides high-quality, professional services to government and commercial sectors. Our mission is to deliver exceptional management and technology solutions supporting the protection and preservation of the people and environment of the United States of America. RMC is hiring a Linux Engineer in support of our Navy customer in Bethesda, MD.  The selected applicant will:  Patch and STIG Linux Operating to ensure compliance with DoD Information Assurance standards. Provide troubleshooting support for Linux/Windows Operating Systems Perform system updates and server configurations, including upgrades of the Operating System Implement changes to locally hosted workstations/servers Support virtual and physical networking configurations Provide hardware, software, and network troubleshooting Provide RedHat 8, or higher Enterprise administration, including workstations and servers Provide ACAS/Nessus vulnerability and scanning support Support distributed file systems Support Information Security Analyst in implementing and supporting cyber security standards to include NIST and Risk Management Framework (RMF) C&A Standards Document maintenance, repair, and test activities Create and maintain user accounts and install hardware/software Monitor status of LAN/WAN and circuit switching systems Write and maintain automation scripts for RHEL and other operating systems Qualifications: Demonstrated experience configuring and maintaining Linux servers and workstations Demonstrated knowledge and experience supporting Active Directory, Group Policy, and DNS Demonstrated Skills in three or more of the following: Red Hat Linux (RHEL), driver, applications, vulnerabilities, security requirements and postures, quarterly STIG updates, interact with corporate and vendor SMEs to solve complex problems, RMF experience, ACAS scanning, build and maintain Linux Systems Experience documenting trouble reports from STIGs to support computer equipment modifications Requirements Minimum of four (4) years of demonstrated experience administering Linux Systems Administrator. Must possess an IAT II 8140.03 baseline certification (Security+ CE, CCNA Security, CySA+, GICSP, GSEC, CND SSCP) or higher. Must possess Operating System (Linux) training and thereafter maintain the most current training. An active DoD Top Secret clearance is required. Applicant selected may be subject to a security investigation and must meet eligibility requirements for access to classified information. Experience in writing and managing Ansible playbooks, creating automation tasks via Ansible Automation Platform. Experience managing RedHat Satellite Server, including provisioning, package synchronization, and patch management lifecycle. Familiarity with centralized Identity Management solutions. Benefits At RMC, we're committed to your career growth! RMC differentiates itself from other firms through its investment in our employees. We invest our resources to train, certify, educate, and build our employees. RMC can offer you a great place to work with a small company feel and give you the experience, tuition assistance, and certifications that will take your career to the next level. This includes a competitive paid vacation package with 11 paid federal holidays. We also offer high-quality, low-deductible healthcare plans, pet insurance, and a competitive 401K package. Salary at RMC is determined by various factors, including but not limited to location, a candidate's specific combination of education, knowledge, skills, competencies, and experience, as well as contract-specific requirements. The current salary range for this position will be $110,000 to $130,000 (annually). #IND123 #LL-MP1

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Team CATHEXIS elevates the government contracting experience through rapid response, deep skill, and thoughtful problem-solving and communication. Our core capabilities are our top-tier program and project management, data analytics, and audit services, the backbone of which is our integrated approach to operational excellence. You worked hard to get to where you are. You strive to make every day better than the day before. So do we. Team CATHEXIS operates with an all-in mindset. We are working together to create a company that supports our shared values and individual goals. Our values are centered around Respect, Engagement, Customer Service, Integrity, Teamwork, and Excellence in everything we do for our employees, clients, partners, and communities. We believe success is best when we listen and lead with empathy; model high standards of ethics to provide a rewarding candidate experience; work hard, have fun, and appreciate the strengths we all bring to the team; and empower our employees to create innovative and trusted results. We are looking for a dynamic Site Reliability Engineer (SRE) to join our team.  The Site Reliability Engineer (SRE) will manage, monitor, and optimize our clusters on Kubernetes. Together, we’re accelerating our clients’ digital transformation through the building and deployment of data-driven, scalable AI solutions.  The ideal candidate will have a deep understanding of Kubernetes, Cloud Infrastructure, and Infrastructure as Code (IaC) practices. You will be responsible for ensuring the reliability and scalability of our Kubernetes clusters and Cloud Infrastructure. Responsibilities: Monitor and Manage Kubernetes Clusters: Ensure the stability, health, and scalability of Kubernetes Clusters, deploying applications and services on Kubernetes Kubernetes Management: Deploy, monitor, and scale applications on Kubernetes clusters. Maintain Helm charts, manage services, and ensure resource allocation for optimal cluster performance Cloud Infrastructure Management: Work with leading Cloud Platforms (AWS, GCP, Azure) to set up, configure, and manage infrastructure resources using Infrastructure as Code (Terraform, CloudFormation, etc.) Monitoring & Incident Response: Set up monitoring solutions, define alerts, and manage the incident response process for any issues related to Jenkins, or Kubernetes clusters Automate Infrastructure Processes: Build automation tools for scaling, monitoring, and maintaining infrastructure using modern tools like Terraform, Ansible, or equivalent Collaborate Across Teams: Work closely with development, services, and operations teams to ensure a seamless integration between application development and infrastructure Security & Compliance: Ensure all systems follow best practices in terms of security and compliance with relevant regulations. This includes role-based access, encryption, and automated vulnerability scanning Requirements: Active Secret Clearance is required Bachelor’s degree (or equivalent) in computer science or related discipline A minimum of two(2) years of experience working with on-premise and off-premise cloud environments Experience with AWS, Azure and / or GCP Ability to program (structured and OOP) using one or more high-level languages, such as Python, Java, C/C++, Ruby, and JavaScript Experience with distributed storage technologies such as NFS, HDFS, Ceph, and Amazon S3, as well as dynamic resource management frameworks (Apache Mesos, Kubernetes, Yarn) Proactive approach to identifying problems, performance bottlenecks, and areas for improvement Agile/Scrum experience CATHEXIS offers competitive compensation packages to all eligible employees. Our goal is to provide a compensation package that reflects the value you bring to our team, is competitive with market rates, and promotes your financial security and personal well-being. The annual salary range for this role is $136,000 - $170,000. Please note that the salary information provided is a general guideline. CATHEXIS considers various factors in its final offer, including location, qualifications, experience, and skills.  CATHEXIS is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact the Recruiting@cathexiscorp.com.