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Pauly’s Movers – Call Center Customer Service & Sales Representative (Middle River)

$15-17/hour

1205A E Homberg Ave, Baltimore, MD 21221, USA

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Pauly’s Movers, is a fast-growing and successful moving company, is expanding nationwide and looking for driven, energetic, and customer-focused individuals to join our call center team. Built on hard work, integrity, and a commitment to excellence, Pauly’s Movers has built a strong reputation for delivering reliable service and outstanding customer care. As we continue to grow, we’re looking for talented team members who are ready to grow with us and be part of our success story. Position Overview: As a Call Center Customer Service & Sales Representative, you’ll be the first point of contact for customers looking to schedule their move. You’ll handle inbound calls, provide information about our services, and close sales while maintaining a friendly and professional attitude. This is a fast-paced role for individuals who are motivated, confident on the phone, and enjoy helping people. Responsibilities: -Handle high-volume inbound calls from customers requesting moving services. -Provide clear, accurate information and deliver an excellent customer experience. -Use sales techniques to convert inquiries into booked moves. -Accurately enter and manage customer details using our dispatch and CRM systems. -Maintain a positive attitude and team-driven mindset. -Participate in company incentives and team contests. Requirements: -Strong communication and people skills. -High energy and confidence on the phone. -Ability to “assume the close” and turn inquiries into confirmed bookings. -Basic computer and data entry skills. -Reliable and punctual. -Willingness to complete a background screening. Compensation: Base Pay: $15.00–$17.00 per hour Average Earnings with Commission: $20.00–$25.00+ per hour Full-Time and Part-Time Positions Available If you’re motivated, positive, and ready to join a growing company that rewards results, Pauly’s Movers wants to hear from you! Come be part of a winning team that values dedication, professionalism, and growth. “If everyone is moving forward together, then success takes care of itself.” — Henry Ford

Source:  craigslist View original post

Location
1205A E Homberg Ave, Baltimore, MD 21221, USA
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