IT Technician at High-Growth IT Startup in SF Area (San Francisco, CA)

Our company, a leading provider of payment processing solutions for local businesses, is seeking a motivated and enthusiastic IT Support Specialist to join our growing team. This is an excellent entry-level position for someone with a strong foundation in IT who is eager to learn the ins and outs of the payment processing industry. Pay Range: $18/hr+ (DOE) With opportunities for growth once you prove yourself. Your Role: In this role, you will be the first point of contact for our valued merchants, providing them with top-notch technical support and ensuring their payment systems are running smoothly. Your responsibilities will include: Troubleshooting and resolving a variety of technical issues related to point-of-sale (POS) systems, online payment gateways, and payment terminals. Assisting merchants with hardware and software installation and configuration. Responding to merchant inquiries via phone and email with a professional and courteous demeanor. Documenting, tracking, and managing support tickets to ensure timely resolution. Guiding merchants through solutions for transaction failures, connectivity issues, and other payment-related problems. Escalating complex issues to senior technical staff when necessary. What We're Looking For: A solid understanding of and confidence with computer systems, networks, and various operating systems. Excellent problem-solving and troubleshooting skills. Exceptional phone etiquette and strong communication skills are a must. A valid driver's license and reliable vehicle are required for occasional on-site client visits (gas will be compensated). A patient and professional demeanor with a customer-focused attitude. The ability to work independently and as part of a team. Experience with basic web programming (HTML, CSS, JS) is a plus Why Join Us? This is more than just a job; it's a chance to join a tight-knit team and build a career in the rapidly evolving fintech sector. You will gain invaluable hands-on experience with the latest payment technologies and have the unique opportunity to interact with and support local business owners in our community. We offer: A foot in the door to the payments industry: Learn about payment security, compliance standards like PCI-DSS, and the technologies that power modern commerce. Opportunities for growth: We are committed to the professional development of our team members. A dynamic work environment: You'll never be bored in the fast-paced world of payments. Negotiable on-call schedule with overtime pay On the job training, we are ready to support you through a difficult learning curve Opportunity to help shape design and shape company workflows If you are a motivated individual with a can-do attitude and a desire to learn, we encourage you to apply. Please submit your resume and a brief cover letter outlining your interest in the position.

Position Summary: As a Power BI Developer, you will be responsible for maintaining, enhancing, and optimizing our existing suite of Power BI reports and dashboards. You will leverage your deep expertise in DAX, data modeling, SQL, and Microsoft Fabric to ensure our business users have timely, accurate, and actionable insights. This role requires a strong foundation in database management systems and hands-on experience managing complex BI solutions. You will collaborate closely with stakeholders across data analytics, commercial, and finance teams to continuously improve report performance and ensure our reporting infrastructure aligns with business needs. Principal Duties and Responsibilities: Data Analysis and Modeling: Conduct thorough analysis of business requirements and data sources to design efficient data models that support reporting and analytics needs. Maintain and Enhance Reports: Manage, update, and optimize existing Power BI dashboards and reports to ensure data accuracy and peak performance Database Management: Develop a solid understanding of underlying database structures and data pipelines that feed Power BI, ensuring reliability and integrity of data sources. Data Visualization: Utilize best practices in data visualization to effectively communicate insights and trends to both technical and non-technical stakeholders. DAX & Query Development: Write, debug, and optimize complex DAX calculations and Power Query transformations for advanced reporting scenarios. Performance Optimization: Diagnose and resolve performance bottlenecks in Power BI datasets and reports; implement best practices for data model design and query efficiency. Fabric & SQL Integration: Leverage Microsoft Fabric and advanced SQL skills to unify disparate data sources and streamline dataflows into Power BI. Collaboration: Partner with BI analysts, data engineers, and business stakeholders to translate evolving business requirements into robust, scalable BI solutions. Documentation & Governance: Maintain clear documentation of data models, reports, processes, and best practices to support governance and team knowledge sharing. Support & Training: Provide troubleshooting support for Power BI users and deliver knowledge sessions to promote self-service analytics where appropriate Continuous Improvement: Stay up to date with Microsoft Fabric, Power BI features, and industry best practices to proactively recommend improvements. Requirements Bachelor’s or master’s degree in computer science, Data Analytics, Information Systems, or a related STEM field. 2+ years of full-time, professional experience developing and maintaining complex Power BI reports and dashboards. Advanced proficiency in DAX, Power Query, and SQL. Strong understanding of database management systems and data warehousing concepts. Practical experience with Microsoft Fabric and integrating multiple data sources. Solid skills in Python programming for data processing, automation, or advanced analytics workflows. Demonstrated ability to optimize Power BI datasets, queries, and report performance. Proven background in data analytics or business intelligence, with the ability to translate data into actionable insights. Excellent analytical thinking, problem-solving, and communication skills. Ability to work independently and collaboratively in a fast-paced environment with multiple priorities. Experience in the spirits or consumer packaged goods (CPG) industry is a plus, but not required. Benefits Highly competitive compensation packages-Range $70-85k+10% annual bonus Comprehensive medical, dental, and vision insurance Matching 401(k) plan Yearly wellness stipend (gym membership or fitness classes) Generous holiday and vacation policy

IT Support Technician I Skyline IT Services, based in San Diego, CA, has been delivering a full range of Information Technology solutions to small and mid-sized businesses nationwide since 1999. Our services include IT consulting, managed IT services, helpdesk support, and comprehensive IT assistance. While we are fully staffed, we continue to grow and take pride in our strong company culture—one that prioritizes employee development and promotes a healthy work-life balance. Our firm offers competitive wages plus bonuses, educational incentives, health and dental insurance, PTO, and a very enjoyable, friendly work environment. We are currently looking for an Entry Level IT Support Technician to work from our downtown San Diego office as an addition to our growing IT service team. Ideal candidate will have no less than 1 year of desktop support and a solid foundation and experience troubleshooting and maintaining personal computers. Candidate must be familiar with Microsoft platforms and applications, Apple OS, and have a working knowledge of common PC and network hardware. Candidate needs to be a “people person” and able to communicate with business owners and non-technical users. Candidate must also be detail oriented. Entry Level Technician is responsible for: - Queue management, field and assign incoming service request - Troubleshoot common PC hardware issues - Assist procurement department in creating quotes for equipment - Assemble computers using components and loading software - Work in team environment and be able to take direction - Provide remote help desk support to our clients - Record and track all customer requests and interactions in CRMS - Diagnose and collect relevant data for troubleshooting - Document solutions / maintain documentation Requirements: A+ or Network+ Certification Driver’s license Reliable transportation

Position Summary: As a Power BI Developer, you will be responsible for maintaining, enhancing, and optimizing our existing suite of Power BI reports and dashboards. You will leverage your deep expertise in DAX, data modeling, SQL, and Microsoft Fabric to ensure our business users have timely, accurate, and actionable insights. This role requires a strong foundation in database management systems and hands-on experience managing complex BI solutions. You will collaborate closely with stakeholders across data analytics, commercial, and finance teams to continuously improve report performance and ensure our reporting infrastructure aligns with business needs. Principal Duties and Responsibilities: Data Analysis and Modeling: Conduct thorough analysis of business requirements and data sources to design efficient data models that support reporting and analytics needs. Maintain and Enhance Reports: Manage, update, and optimize existing Power BI dashboards and reports to ensure data accuracy and peak performance Database Management: Develop a solid understanding of underlying database structures and data pipelines that feed Power BI, ensuring reliability and integrity of data sources. Data Visualization: Utilize best practices in data visualization to effectively communicate insights and trends to both technical and non-technical stakeholders. DAX & Query Development: Write, debug, and optimize complex DAX calculations and Power Query transformations for advanced reporting scenarios. Performance Optimization: Diagnose and resolve performance bottlenecks in Power BI datasets and reports; implement best practices for data model design and query efficiency. Fabric & SQL Integration: Leverage Microsoft Fabric and advanced SQL skills to unify disparate data sources and streamline dataflows into Power BI. Collaboration: Partner with BI analysts, data engineers, and business stakeholders to translate evolving business requirements into robust, scalable BI solutions. Documentation & Governance: Maintain clear documentation of data models, reports, processes, and best practices to support governance and team knowledge sharing. Support & Training: Provide troubleshooting support for Power BI users and deliver knowledge sessions to promote self-service analytics where appropriate Continuous Improvement: Stay up to date with Microsoft Fabric, Power BI features, and industry best practices to proactively recommend improvements. Requirements Bachelor’s or master’s degree in computer science, Data Analytics, Information Systems, or a related STEM field. 2+ years of full-time, professional experience developing and maintaining complex Power BI reports and dashboards. Advanced proficiency in DAX, Power Query, and SQL. Strong understanding of database management systems and data warehousing concepts. Practical experience with Microsoft Fabric and integrating multiple data sources. Solid skills in Python programming for data processing, automation, or advanced analytics workflows. Demonstrated ability to optimize Power BI datasets, queries, and report performance. Proven background in data analytics or business intelligence, with the ability to translate data into actionable insights. Excellent analytical thinking, problem-solving, and communication skills. Ability to work independently and collaboratively in a fast-paced environment with multiple priorities. Experience in the spirits or consumer packaged goods (CPG) industry is a plus, but not required. Benefits Highly competitive compensation packages-Range $70-85k+10% annual bonus Comprehensive medical, dental, and vision insurance Matching 401(k) plan Yearly wellness stipend (gym membership or fitness classes) Generous holiday and vacation policy

We are seeking a knowledgeable and personable Technical Lighting Support & Customer Service Specialist to join our growing team. The ideal candidate will possess at least two years of hands-on, technical experience in the commercial and architectural lighting industry and resolve customer issues in a thoughtful, solution-oriented manner. Key Responsibilities: • Troubleshoot and resolve technical lighting issues for customers and internal teams via phone, video call, and email. • Provide expert guidance on product compatibility, installation, and functionality. • Collaborate with sales and operations teams to support complex lighting projects • Respond promptly and professionally to customer inquiries, both technical and service-related. • Assist in de-escalating and resolving customer complaints with empathy and efficiency. • Ability to interpret and communicate changes to quotes, submittals, and bill of materials. • Review large/complex orders for accuracy and quality assurance. • Support product support team with updating and correcting technical specifications. • Serve as liaison between customer service team and sales agents. • Maintain accurate records of service requests and technical resolutions. • Contribute to improving technical documentation and internal support processes. Qualifications: • 5+ years of technical experience preferred in the indoor and outdoor commercial or architectural lighting industry and strong knowledge of LED lighting (Static White, Color Tuning & RGBW) and control systems (IoT, Bluetooth Mesh, WiFi, RF, DMX, etc.). At least 2 years of technical experience is required. • Bachelor’s or Associate’s Degree in architecture, interior design, electrical engineering, business administration, communications, or related field preferred. High school diploma or equivalent required. • Highly proficient in lighting design concepts and specifications, with the ability to read and interpret lighting plans, layouts, and spec sheets. • Proficiency with CRM such as Odoo, Salesforce, SAP, NetSuite, etc. and ticketing systems such as Zendesk, Freshdesk, etc. • Excellent communication skills with a customer-first mindset. • Proven ability to remain calm and effective when handling challenging customer situations • Comfortable working independently and collaboratively in a fast-paced environment. • Experience with governmental agencies/contracting processes helpful. • Working knowledge of collaborative communication tools including Slack. • Lighting Certified (NCQLP) or LEED or WELL building knowledge is a plus. We Offer: • Competitive salary with a range for the position is $50,000 - $75,000. Final compensation will be determined based on experience, education, location, and internal equity. In addition to base pay, this position may be eligible for bonuses or other forms of compensation. • A collaborative, supportive team environment • Opportunities for growth in a rapidly evolving industry • Health, dental, and vision insurance • 401(k) matching • Paid time off and holidays • Remote work flexibility If you’re a detail-oriented problem solver with a passion for great customer service and an interest in lighting and design, we’d love to hear from you. Apply today and partner with Alcon Lighting to deliver high-performance, energy efficient, U.S. sourced and produced architectural LED lighting to extraordinary spaces. To Apply: Please submit your resume and include a short paragraph explaining why you believe you’re a good fit for this position. Applications without both will not be considered.

This opportunity is only for candidates currently residing in the specified country. Your location may affect eligibility and rates. At Mindrift, innovation meets opportunity. We believe in using the power of collective intelligence to ethically shape the future of AI. What we do The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe. About the Role GenAI models are improving very quickly, and one of our goals is to make them capable of addressing specialized questions and achieving complex reasoning skills. If you join the platform as an AI Tutor in Coding, you’ll have the opportunity to collaborate on these projects. Although every project is unique, you might typically: Code generation and code review Prompt evaluation and complex data annotation Training and evaluation of large language models Benchmarking and agent-based code execution in sandboxed environments Working across multiple programming languages (Python, JavaScript/TypeScript, Rust, SQL, etc.) Adapting guidelines for new domains and use cases Following project-specific rubrics and requirements Collaborating with project leads, solution engineers, and supply managers on complex or experimental projects How to get started Simply apply to this post, qualify, and get the chance to contribute to projects aligned with your skills, on your own schedule. From creating training prompts to refining model responses, you’ll help shape the future of AI while ensuring technology benefits everyone. Requirements You have a Bachelor's degree in Computer Science, Software Engineering, or related field. You have at least 3 years of professional experience with Rust and hands-on experience with Rust testing tools (e.g., cargo test, property-based testing with quickcheck). Familiarity with Rust tooling (Cargo, Clippy, rustfmt), module and crate management. Experience with code review, quality analysis, and identifying/fixing code smells and type issues⁠ Familiar with test integration in CI/CD environments. Experience using, integrating, or tutoring others with AI solutions or LLMs in Rust/test automation contexts. Your level of English is advanced (C1) or above. You are ready to learn new methods, able to switch between tasks and topics quickly and sometimes work with challenging, complex guidelines. Our freelance role is fully remote so, you just need a laptop, internet connection, time available and enthusiasm to take on a challenge. Benefits Why this freelance opportunity might be a great fit for you? Get paid for your expertise, with rates that can go up to $50/hour depending on your skills, experience, and project needs. Take part in a part-time, remote, freelance project that fits around your primary professional or academic commitments. Work on advanced AI projects and gain valuable experience that enhances your portfolio. Influence how future AI models understand and communicate in your field of expertise.