Software Quality Assurance Specialist (Seattle)

Sologic builds Causelink, a cloud-based product that helps organizations solve and prevent problems. With techniques like Root Cause Analysis and Failure Modes & Effects Analysis, we empower continuous improvement programs that keep people safe, equipment running, and quality high. We are a fully remote development team, with our main hub in Seattle, WA. Our priority is to consistently release quality improvements to the software on a reasonable schedule and maintain a high level of security and reliability. If you have the skills and experience described below and want to help people solve problems, we invite you to apply for this position. About the Role As a QA Engineer, you will play a crucial role in ensuring the reliability, security, and quality of our software. You’ll work closely with our development, product, and compliance teams to execute both automated and manual testing processes, maintain test documentation, and assist in compliance-related activities. Your day-to-day work will involve running Rainforest QA tests, performing manual exploratory testing, and collaborating with engineers to improve our automated test coverage. Additionally, you’ll assist our Compliance Officer in maintaining our ISO 27001 certification and ensuring that our software meets regulatory and security standards. This role requires strong communication skills, attention to detail, and a proactive approach to identifying potential issues before they reach production. What You’ll Do - Execute and maintain Rainforest QA test suites, ensuring automated tests cover critical application functionality. - Perform manual testing to validate new features and identify edge cases that automated tests may miss. - Work with developers to reproduce, document, and track tickets in JIRA. - Assist the Compliance Officer in reviewing software changes for security and compliance concerns. - Maintain and improve test documentation, ensuring accurate test plans and test cases. - Provide clear and detailed test reports to help drive development decisions. - Participate in regression testing before releases to ensure stability. - Assist the support team and respond to customer support requests. What You’ll Bring - Experience with manual and exploratory testing methodologies - Strong understanding of bug reporting and issue-tracking best practices - Excellent communication skills—ability to document findings clearly and work cross-functionally - High attention to detail and a proactive mindset in identifying potential issues - Comfortable working in a structured environment with compliance and security considerations Nice to Have - 2+ years of experience in QA or software testing - Familiarity with Rainforest QA or other automated testing platforms - Experience working with ISO 27001 compliance or other security standards - Basic understanding of frontend and/or API testing - Familiarity with Git, CI/CD pipelines, and modern development workflows - Exposure to NextJS and/or React applications - Basic understanding of HTTP/S - Experience with software customer support Benefits - 401k - Work from home - Flexible Schedule Security & Compliance Sologic places a high priority on protecting customer data and we are certified in ISO 27001. Every Sologic employee goes through security training and a background check as part of onboarding. Each employee is expected to follow Sologic’s security and compliance processes, and uphold industry best practices. Equal Opportunity We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.