Helpdesk Technician - 100% Remote (OR/WA) or Hybrid (Portland)

We’re growing, and in need of an Customer Support Engineer who is skilled at providing excellent customer service and technical expertise to small- and medium-sized business environments. A qualified candidate will provide systems analysis, troubleshooting, IT consulting and technical support to multiple clients primarily by telephone and remote access from our support center. Occasional on-site support is also required. ABOUT US Xogenous is a full-service IT Managed Services Provider based in Carson City, NV. We primarily serve small- to medium-sized businesses and government agencies in Northern Nevada and California. We're a 10-year-old profitable company staffed by bright, talented people with a passion for exemplary customer service. We offer competitive benefits and an appropriately paced environment that gives our employees a highly dynamic and ever-changing position in the technology sector. ABOUT YOU We want to start a conversation if you have these three skills and qualifications: 1. Three or more years of experience in IT support. Relevant industry experience is a plus. 2. Knowledge of IT best practices. 3. College degree and/or industry certifications preferred but not required. ABOUT THE JOB • Provide network and server administration, and IT consultation to multiple clients. • Understand client business needs and identify outstanding issues within existing infrastructure. • Recommend well-researched solutions to make client operations more efficient. • Address client needs with appropriate urgency. • Communicate with co-workers and clients to ensure service level expectations are met and exceeded. • Use a ticket-based incident management system to track and document resolutions to issues and projects. • Provide 24/7 on-call support for the environment when required. ABOUT THE SKILLS YOU NEED • Workstation administration, installation, configuration and troubleshooting. • Server administration, configuration and troubleshooting. (optional and helpful) • Popular virtualization technologies such as VMWare and Hyper-V. (optional and helpful) • Switch installation, configuration and troubleshooting. (optional and helpful) • Router installation, configuration and troubleshooting as well as associated WAN technologies. (optional and helpful) • Firewall support. (optional and helpful) • Ability to use an online trouble-ticketing system. • Produce appropriate documentation for configuration changes and related processes. • Strong verbal, written and telephone skills.

Senior Network System Analyst - Network Team and Server Team Openings Nevada County, CA $104,870 - $128,025 annually, plus excellent benefits package Nevada County, CA, located in the scenic Sierra foothills, about an hour outside Sacramento and two hours from the San Francisco Bay Area, currently seeks experienced Senior Network Systems Analysts to work on our Network Team or Server Team. In this hands-on supervisory role, the Senior NSA will lead a small team in administering and architecting the physical and virtual server infrastructure for all county departments and programs. Responsibilities include implementing and maintaining dependable, stable, and secure systems across multiple locations, supporting primary and backup data centers, and cloud-based environments.   Members of the IS team are encouraged to maintain a strong work-life balance and generally have the opportunity to participate in flexible scheduling and part-time telework options. Nevada County Information Systems is an award-winning department in innovation and collaboration including placing in the top 4 of National Digital Counties for the last 10 years. Minimum requirements include the equivalent to completion of two years of college level work in computer science or a closely related field, including course work in techniques of systems analysis; and two years of journey level experience performing network user support at a level equivalent to Nevada County's classification of Network System Analyst II.   Final filing date: 8/3/25. For full descriptions and to apply, please visit https://www.governmentjobs.com/careers/mynevadacounty, or call 530-265-7010 for general information.

Senior Network System Analyst - Network Team and Server Team Openings Nevada County, CA $104,870 - $128,025 annually, plus excellent benefits package Nevada County, CA, located in the scenic Sierra foothills, about an hour outside Sacramento and two hours from the San Francisco Bay Area, currently seeks experienced Senior Network Systems Analysts to work on our Network Team or Server Team. In this hands-on supervisory role, the Senior NSA will lead a small team in administering and architecting the physical and virtual server infrastructure for all county departments and programs. Responsibilities include implementing and maintaining dependable, stable, and secure systems across multiple locations, supporting primary and backup data centers, and cloud-based environments.   Members of the IS team are encouraged to maintain a strong work-life balance and generally have the opportunity to participate in flexible scheduling and part-time telework options. Nevada County Information Systems is an award-winning department in innovation and collaboration including placing in the top 4 of National Digital Counties for the last 10 years. Minimum requirements include the equivalent to completion of two years of college level work in computer science or a closely related field, including course work in techniques of systems analysis; and two years of journey level experience performing network user support at a level equivalent to Nevada County's classification of Network System Analyst II.   Final filing date: 8/3/25. For full descriptions and to apply, please visit https://www.governmentjobs.com/careers/mynevadacounty, or call 530-265-7010 for general information.

Senior Network System Analyst - Network Team and Server Team Openings Nevada County, CA $104,870 - $128,025 annually, plus excellent benefits package Nevada County, CA, located in the scenic Sierra foothills, about an hour outside Sacramento and two hours from the San Francisco Bay Area, currently seeks experienced Senior Network Systems Analysts to work on our Network Team or Server Team. In this hands-on supervisory role, the Senior NSA will lead a small team in administering and architecting the physical and virtual server infrastructure for all county departments and programs. Responsibilities include implementing and maintaining dependable, stable, and secure systems across multiple locations, supporting primary and backup data centers, and cloud-based environments.   Members of the IS team are encouraged to maintain a strong work-life balance and generally have the opportunity to participate in flexible scheduling and part-time telework options. Nevada County Information Systems is an award-winning department in innovation and collaboration including placing in the top 4 of National Digital Counties for the last 10 years. Minimum requirements include the equivalent to completion of two years of college level work in computer science or a closely related field, including course work in techniques of systems analysis; and two years of journey level experience performing network user support at a level equivalent to Nevada County's classification of Network System Analyst II.   Final filing date: 8/3/25. For full descriptions and to apply, please visit https://www.governmentjobs.com/careers/mynevadacounty, or call 530-265-7010 for general information.

Are you tired of outdated tech, rising cable bills, and having satellite dishes bolted to rooftops like it’s still 2005? We are XtremeDiscount.net — a growing digital-first movement backed by a powerful corporation with one mission: 🔥 End the cable tyranny. Bring digital freedom to the people. 🔥 Cable companies are clinging to coaxial cable, satellite dishes, bulky boxes, and overpriced bills — and we say NO MORE. We’re building a movement powered by real people from every background: ✅ Accountants ✅ Educators ✅ Designers ✅ Engineers ✅ Developers ✅ Tradespeople ✅ Writers ✅ Retail pros ✅ Hospitality legends ✅ Customer service wizards ✅ YOU! If you have skills, drive, or even just the belief that we deserve better TV without wires and fees — we want you standing with us. 🎯 This is not just a protest. It's a corporate-level campaign to pressure outdated providers into offering streamlined digital services and extreme discounts for everyone. 👉 Learn more, sign up, and stream your support: 🔗 https://xtremediscount.net Our Goals: Make digital streaming the new standard. Push cable giants to retire coaxial once and for all. Give everyday people the discount and convenience they deserve. Build a future where no one pays $200+ for TV again. Whether you're in finance, tech, the arts, logistics, or labor — there's a place for you in this mission. Join the XtremeDiscount Movement today and help build the future of affordable, wire-free digital living. No wires. No contracts. Just freedom. ✊ #EndTheCableTyranny 📡 #GoDigitalOrGoHome 🧠 #XtremeMindsUnite

Desktop Support Technician I Hourly w/Full Benefits Location: Seattle's Children Hospital ***To Apply: Please email me your resume and I will be in contact with you *** Salary Range: $21.00 To $24.00 Hourly Benefits: The company offers medical, dental, vision, short and long-term disability, life insurance, the ability to participate in 401K and paid time off as applicable. Summary of Position: The Desktop Support Technician is part of a team responsible for providing technical support and deployment services to various clients for their project needs. Essential Functions: Deployments of new computer hardware or moves, and existing computer operating system upgrades Physical installs/placement of equipment, cabling, data backup, and transfer, imaging, basic configurations, standard application installs/setups, profile transfer, and preparation of old devices for disposal or re-deployment Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware Remote and basic desk-side technical support including remote control of end-users’ devices Troubleshooting and repairing desktop computers to ensure they interconnect seamlessly with multiple systems such as network drives, and all business productivity applications Working independently to troubleshoot all support requests and follow escalation policies Participating in testing, documentation, and implementation of assigned projects Short term projects may include: computer and/or server moves and deployments, computer arm installs, and other hardware deployments Some projects may involve travel to sites throughout the state, and/or nationwide Competencies: Organization Skills Teamwork Capacity Initiative Communication Proficiency Multi-tasking Resourcefulness Drives Results Plans and Prioritizes Decision Quality Self-Development Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Must be comfortable working in various working conditions including hospital, office, warehouse, and data center environments. Physical/Mental Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee in this position frequently communicates with other co-workers/clients who have inquiries about the various projects and other needs. Must be able to exchange accurate information in these situations. The employee must be able to remain in a stationary position 75% of the time. The employee in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operate a computer and office machinery such as a calculator, keyboard, copy machine, and printer. Frequently moves boxes with equipment weighing up to 50lbs across the building and/or to other offsite buildings for various project needs. Must be able to stand for long periods of time. Take equipment on and off shelves repeatedly. Working around and under desks. Climb several flights of stairs. Must be able to walk frequently for extended periods of time. Required Education and Experience: High School Diploma 1 - 3 Years of Experience Qualifications: (We are willing to speak with people who are tech savvy without any professional experience) Prefer 1-3 years of Windows Desktop/Laptop support in a professional enterprise environment. Including: MS Office, and other software application setups, upgrades, and troubleshooting Install, upgrade and/or configure desktop computers primarily in a Windows operating system environment Experience with server moves/deployments, computer arms, computers on carts, and/or large computer moves is a plus Superior customer service skills. Excellent verbal, written, and interpersonal skills Experience working in a hospital environment is desired AA degree in an IT-related field is strongly preferred. High school diploma is strongly preferred Ability/flexibility to commute/travel to various work locations throughout Seattle and the greater Puget Sound. Ability to travel nationwide is a plus An A+, MCP, and/or MCDST Certification desired (but not required) WORK SHIFTS: Work shifts will vary based on project needs. Typical projects are during daytime business hours, but at times depending on project needs work may be required outside of typical business hours (before or after typical business hours, on weekend, or during other times as needed) This position will require a detailed background check. We also require drug screenings, 2 step TB screening, and completion/adherence to vaccinations policies as required to work in hospital environments AAP/EEO Statement: 3MD Inc. is an equal opportunity employer and does not discriminate based on gender, sex, age, race and color, religion, marital status, national origin, disability, sexual orientation, gender identity or expression, veteran status, or any other category that is protected by applicable law. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.