Customer Support Engineer (Carson City)

Senior Network System Analyst - Network Team and Server Team Openings Nevada County, CA $104,870 - $128,025 annually, plus excellent benefits package Nevada County, CA, located in the scenic Sierra foothills, about an hour outside Sacramento and two hours from the San Francisco Bay Area, currently seeks experienced Senior Network Systems Analysts to work on our Network Team or Server Team. In this hands-on supervisory role, the Senior NSA will lead a small team in administering and architecting the physical and virtual server infrastructure for all county departments and programs. Responsibilities include implementing and maintaining dependable, stable, and secure systems across multiple locations, supporting primary and backup data centers, and cloud-based environments.   Members of the IS team are encouraged to maintain a strong work-life balance and generally have the opportunity to participate in flexible scheduling and part-time telework options. Nevada County Information Systems is an award-winning department in innovation and collaboration including placing in the top 4 of National Digital Counties for the last 10 years. Minimum requirements include the equivalent to completion of two years of college level work in computer science or a closely related field, including course work in techniques of systems analysis; and two years of journey level experience performing network user support at a level equivalent to Nevada County's classification of Network System Analyst II.   Final filing date: 8/3/25. For full descriptions and to apply, please visit https://www.governmentjobs.com/careers/mynevadacounty, or call 530-265-7010 for general information.

Senior Network System Analyst - Network Team and Server Team Openings Nevada County, CA $104,870 - $128,025 annually, plus excellent benefits package Nevada County, CA, located in the scenic Sierra foothills, about an hour outside Sacramento and two hours from the San Francisco Bay Area, currently seeks experienced Senior Network Systems Analysts to work on our Network Team or Server Team. In this hands-on supervisory role, the Senior NSA will lead a small team in administering and architecting the physical and virtual server infrastructure for all county departments and programs. Responsibilities include implementing and maintaining dependable, stable, and secure systems across multiple locations, supporting primary and backup data centers, and cloud-based environments.   Members of the IS team are encouraged to maintain a strong work-life balance and generally have the opportunity to participate in flexible scheduling and part-time telework options. Nevada County Information Systems is an award-winning department in innovation and collaboration including placing in the top 4 of National Digital Counties for the last 10 years. Minimum requirements include the equivalent to completion of two years of college level work in computer science or a closely related field, including course work in techniques of systems analysis; and two years of journey level experience performing network user support at a level equivalent to Nevada County's classification of Network System Analyst II.   Final filing date: 8/3/25. For full descriptions and to apply, please visit https://www.governmentjobs.com/careers/mynevadacounty, or call 530-265-7010 for general information.

Hiring a full time position to run a Laser cutting machine. This machine is used to cut fabrics for the textile industry. This is a full time position. The position is simple but requires attention to detail and to move quickly. The software used to run the laser is called Lightburn. It is something that you will learn on the job, but you should have previous experience with a software like Canva, Photoshop, Illustrator or something similar. If you do not have experience with one of these other programs, please do not apply. The position starts at $14 hourly. We are located at 1540 S Rainbow Blvd, Las Vegas, Nv, 89146. You must have reliable transportation and a cell phone. The hours of the position are Monday- Friday 7am-330pm. If you have read and understand the requirements of the position, please reply to this ad with the first word of your reply being the word "Fish", that way I know that you read and understand requirements and that you are qualified for the position. Looking to hire immediately, can start you as early as tomorrow.

Our company, a leading provider of payment processing solutions for local businesses, is seeking a motivated and enthusiastic IT Support Specialist to join our growing team. This is an excellent entry-level position for someone with a strong foundation in IT who is eager to learn the ins and outs of the payment processing industry. Pay Range: $18/hr+ (DOE) With opportunities for growth once you prove yourself. Your Role: In this role, you will be the first point of contact for our valued merchants, providing them with top-notch technical support and ensuring their payment systems are running smoothly. Your responsibilities will include: Troubleshooting and resolving a variety of technical issues related to point-of-sale (POS) systems, online payment gateways, and payment terminals. Assisting merchants with hardware and software installation and configuration. Responding to merchant inquiries via phone and email with a professional and courteous demeanor. Documenting, tracking, and managing support tickets to ensure timely resolution. Guiding merchants through solutions for transaction failures, connectivity issues, and other payment-related problems. Escalating complex issues to senior technical staff when necessary. What We're Looking For: A solid understanding of and confidence with computer systems, networks, and various operating systems. Excellent problem-solving and troubleshooting skills. Exceptional phone etiquette and strong communication skills are a must. A valid driver's license and reliable vehicle are required for occasional on-site client visits (gas will be compensated). A patient and professional demeanor with a customer-focused attitude. The ability to work independently and as part of a team. Experience with basic web programming (HTML, CSS, JS) is a plus Why Join Us? This is more than just a job; it's a chance to join a tight-knit team and build a career in the rapidly evolving fintech sector. You will gain invaluable hands-on experience with the latest payment technologies and have the unique opportunity to interact with and support local business owners in our community. We offer: A foot in the door to the payments industry: Learn about payment security, compliance standards like PCI-DSS, and the technologies that power modern commerce. Opportunities for growth: We are committed to the professional development of our team members. A dynamic work environment: You'll never be bored in the fast-paced world of payments. Negotiable on-call schedule with overtime pay On the job training, we are ready to support you through a difficult learning curve Opportunity to help shape design and shape company workflows If you are a motivated individual with a can-do attitude and a desire to learn, we encourage you to apply. Please submit your resume and a brief cover letter outlining your interest in the position.

IT Support Technician I Skyline IT Services, based in San Diego, CA, has been delivering a full range of Information Technology solutions to small and mid-sized businesses nationwide since 1999. Our services include IT consulting, managed IT services, helpdesk support, and comprehensive IT assistance. While we are fully staffed, we continue to grow and take pride in our strong company culture—one that prioritizes employee development and promotes a healthy work-life balance. Our firm offers competitive wages plus bonuses, educational incentives, health and dental insurance, PTO, and a very enjoyable, friendly work environment. We are currently looking for an Entry Level IT Support Technician to work from our downtown San Diego office as an addition to our growing IT service team. Ideal candidate will have no less than 1 year of desktop support and a solid foundation and experience troubleshooting and maintaining personal computers. Candidate must be familiar with Microsoft platforms and applications, Apple OS, and have a working knowledge of common PC and network hardware. Candidate needs to be a “people person” and able to communicate with business owners and non-technical users. Candidate must also be detail oriented. Entry Level Technician is responsible for: - Queue management, field and assign incoming service request - Troubleshoot common PC hardware issues - Assist procurement department in creating quotes for equipment - Assemble computers using components and loading software - Work in team environment and be able to take direction - Provide remote help desk support to our clients - Record and track all customer requests and interactions in CRMS - Diagnose and collect relevant data for troubleshooting - Document solutions / maintain documentation Requirements: A+ or Network+ Certification Driver’s license Reliable transportation

We are seeking a knowledgeable and personable Technical Lighting Support & Customer Service Specialist to join our growing team. The ideal candidate will possess at least two years of hands-on, technical experience in the commercial and architectural lighting industry and resolve customer issues in a thoughtful, solution-oriented manner. Key Responsibilities: • Troubleshoot and resolve technical lighting issues for customers and internal teams via phone, video call, and email. • Provide expert guidance on product compatibility, installation, and functionality. • Collaborate with sales and operations teams to support complex lighting projects • Respond promptly and professionally to customer inquiries, both technical and service-related. • Assist in de-escalating and resolving customer complaints with empathy and efficiency. • Ability to interpret and communicate changes to quotes, submittals, and bill of materials. • Review large/complex orders for accuracy and quality assurance. • Support product support team with updating and correcting technical specifications. • Serve as liaison between customer service team and sales agents. • Maintain accurate records of service requests and technical resolutions. • Contribute to improving technical documentation and internal support processes. Qualifications: • 5+ years of technical experience preferred in the indoor and outdoor commercial or architectural lighting industry and strong knowledge of LED lighting (Static White, Color Tuning & RGBW) and control systems (IoT, Bluetooth Mesh, WiFi, RF, DMX, etc.). At least 2 years of technical experience is required. • Bachelor’s or Associate’s Degree in architecture, interior design, electrical engineering, business administration, communications, or related field preferred. High school diploma or equivalent required. • Highly proficient in lighting design concepts and specifications, with the ability to read and interpret lighting plans, layouts, and spec sheets. • Proficiency with CRM such as Odoo, Salesforce, SAP, NetSuite, etc. and ticketing systems such as Zendesk, Freshdesk, etc. • Excellent communication skills with a customer-first mindset. • Proven ability to remain calm and effective when handling challenging customer situations • Comfortable working independently and collaboratively in a fast-paced environment. • Experience with governmental agencies/contracting processes helpful. • Working knowledge of collaborative communication tools including Slack. • Lighting Certified (NCQLP) or LEED or WELL building knowledge is a plus. We Offer: • Competitive salary with a range for the position is $50,000 - $75,000. Final compensation will be determined based on experience, education, location, and internal equity. In addition to base pay, this position may be eligible for bonuses or other forms of compensation. • A collaborative, supportive team environment • Opportunities for growth in a rapidly evolving industry • Health, dental, and vision insurance • 401(k) matching • Paid time off and holidays • Remote work flexibility If you’re a detail-oriented problem solver with a passion for great customer service and an interest in lighting and design, we’d love to hear from you. Apply today and partner with Alcon Lighting to deliver high-performance, energy efficient, U.S. sourced and produced architectural LED lighting to extraordinary spaces. To Apply: Please submit your resume and include a short paragraph explaining why you believe you’re a good fit for this position. Applications without both will not be considered.