Cameron House: Director of Counseling Services (San Francisco Chinatown)

ABOUT US Cameron House is a 150 year old institution that is deeply woven into San Francisco history and rooted in faith-based outreach and support. We proudly hold the honor of serving the evolving needs of the San Francisco Chinese community. Cameron House is a hub of year-round programs and services. These programs include our heritage youth school, adult ESL and computer classes, counseling services in English, Cantonese, and Mandarin, domestic violence intervention, and case management for accessing all of the San Francisco area community resources available for low to moderate income individuals and families. We empower community members to build strength and resilience through family-centered programs, and help people learn, heal, and thrive. JOB SUMMARY Reports to the Chief Program Officer and works as a member for the Programs department. Responsibilities include: Directing the work of the Counseling Team; regularly evaluating the program’s effectiveness; managing the finances and budget of the program; engaging in community outreach and education; and delivering counseling services to clients. KEY RESPONSIBILITIES - Collaborate with the Chief Program Officer, Social Services Director, and Director of Youth Programs to set programmatic goals and objectives that align with the organization’s mission, vision and annual goals. - Oversee and direct the programmatic and operational work of the Counseling Services Team - Conduct regular programmatic evaluations, rooted in metrics, to ensure participants and funder’s needs are being met - Oversee, develop and manage counseling budgets and approve reimbursements/disbursements for expenses - Conduct outreach and community education - Provide counseling services to individuals, couples, and families with emotional conflicts, challenges, and difficulties especially survivors of domestic violence (children and adults) - Attend staff/community/committee meetings and assist with other Cameron House programs/events, as needed CORE COMPETENCIES Strong Communication Skills - Bi-lingual proficiency in English and Cantonese is a MUST! - Mandarin is a plus - Good English writing and verbal skills, able to communicate information and ideas clearly so others understand you. Excellent Interpersonal Skills - Possesses strong leadership qualities that include the abilities to collaborate and guide others to successful outcomes - Able to handle confidential and/or sensitive information with discretion - Strong observational and listening skills, able to tell when something is wrong or is likely to go wrong - Enjoys working with and supporting clients mental well-being, helping them find resources, learn, develop and improve upon their their lives - Ability to represent agency and collaborate with various non-profit or government staff Computer Knowledge - Knows how to work on a computer, and learn new computer programs quickly - Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace Able to Reason & Think Critically - Capable of solving problems with sound judgment and practical approaches - solution-oriented EDUCATION & EXPERIENCE - Required: Master’s degree in Counseling, Social Work, Psychology, or related field - Required: A minimum of 2 years of management and supervisory experience - Required: Experience working with low-income and limited English-speaking immigrant individuals and families, particularly women and/or children experiencing domestic violence - Required: Proficient in basic computer skills, such as Google Workplace and Microsoft 365 - Preferred: Experience with Salesforce and Slack IMPORTANT! All candidates must fulfill the following requirements upon being hired: - Achieve satisfactory clearance from the Department of Justice via Live Scan - Undergo a screening for tuberculosis - Complete a Sexual Harassment Prevention training - Complete forty (40) hours of Domestic Violence Training NOTE: It's important for you to know we appreciate cover letters, they help us understand why you are interested in working with us and they show us how you express yourself in writing. We will prioritize applicants who provide a cover letter. JOB TYPE Full-time, Regular, Exempt SCHEDULE - 40 hours per week - Hybrid - In person three (3) days a week - Monday to Friday - Some Weekends, as needed - Flexible Scheduling WORK LOCATION San Francisco Chinatown COMPENSATION As a financial steward of public funds, Cameron House is committed to pay equity and transparency. Cameron House offers competitive base salaries aligned with the market midpoint for not-for-profit organizations of similar size. To maintain this commitment, Cameron House does not negotiate salary offers; instead, each offer is carefully calculated using benchmarking data. This is an exempt (salary) role with a pay range of $69,996.00 - $85,514.00 a year. BENEFITS - 401(k) + 4% Employer Match - 100% Paid Medical, Dental & Vision Insurance - Flexible Spending Account - Commuter Benefits & Free Parking - Wellness Support: Free Local Gym Membership - Employee Assistance Program - Life Insurance - 15 Days of Paid Vacation (to start) - 13 Paid Holidays - 10 Days of Sick Time APPLY https://recruiting.paylocity.com/recruiting/jobs/Details/3473907/330088-Donaldina-Cameron-House/Director-of-Counseling-Services _____________ Cameron House aspires to make the online job application process accessible to any and all users. If you have a disability that impacts your ability to complete the application process, and would like to request assistance or accommodation, please contact us. We are an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any bias including race, color, age, sex, sexual orientation, religion, disability or national origin. Lastly, pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.