Property Manager - Tax Credit (Twin Falls)

We are seeking a knowledgeable Tax Credit Property Manager. We offer a workspace that fosters growth and development for people of all backgrounds and invests in our employees with a generous benefit package including medical, dental, vision, 401k, and 401k 100% matching up to 10% contribution, paid holidays, and paid time off. This position is Full-Time position. Position Summary: The Property Manager is responsible for the overall operations and management of a tax credit (LIHTC) housing community. This includes oversight of leasing, resident services, compliance, maintenance coordination, office administration, and adherence to policy and legal requirements. While onsite residency is not required, working from the property’s management office is essential. Applicants offered positions will be required to complete a pre-employment screening process which includes criminal history. Key Responsibilities: Marketing & Leasing • Develop and publish advertising in line with Affirmative Fair Housing Marketing Plan (AFHMP) goals. • Monitor leasing effectiveness and staff performance. • Provide motivational leadership to office and leasing staff. • Conduct market research and analyze rent and occupancy trends. • Ensure full compliance with affordable housing and tax credit program obligations. Maintenance & Facility Oversight • Proactively monitor the physical condition of the property to ensure timely maintenance. • Maintain and analyze maintenance logs and work order volume. • Determine cost-effective solutions for maintenance and repairs. • Schedule and manage biannual preventative maintenance for all units. • Maintain a safe working environment for staff and residents. • Oversee vendor relationships (e.g., landscapers, turnover services, maintenance contractors). • Obtain bids and manage capital improvement projects. • Coordinate turnover and seasonal service scheduling. • Maintain high standards of quality control for the property’s appearance and functionality. Property Administration • Foster strong resident relations and handle concerns professionally. • Process accounts payable/receivable through Yardi. • Liaise with the management agent regarding operational and administrative issues. • Ensure compliance with company policies, fair housing laws, and state regulations. • Schedule administrative, leasing, and maintenance staffing up to six days per week. • Keep detailed, organized business and compliance records. • Prepare and submit regular reports to the management agent. • Maintain complete Section 42 and compliance documentation. • Lead and participate in all agency audits and compliance reviews. Tax Credit Compliance • Review and approve rental applications in accordance with LIHTC eligibility guidelines. • Conduct unit inspections per program requirements and attend agency inspections. • Maintain and update LIHTC waiting lists. • Prepare timely LIHTC recertifications, lease renewals, interim changes, and related documentation. • Ensure residents comply with lease terms, property rules, and subsidy regulations. • Identify and report compliance violations. • Manage resident recertifications, rent adjustments, and utility allowance changes. • Support site staff with guidance on eligibility, legal rents, and compliance processes. • Complete and submit monthly, quarterly, and annual compliance reports. • Perform periodic file audits and correct documentation discrepancies. • Build and maintain productive relationships with funding agencies. Staff Leadership & Human Resources • Supervise administrative, leasing, marketing, and maintenance teams. • Maintain appropriate staffing levels in accordance with budget and occupancy demands. • Conduct performance evaluations and provide coaching and feedback. • Develop and implement staff incentive programs. • Monitor compensation trends and provide recommendations to leadership. Financial Oversight • Manage resident payment activity and enforce rent collection policies. • Operate within approved property budget and control expenses. • Select and manage cost-effective service providers. • Maximize property financial performance in alignment with market benchmarks. Qualifications • 2–3 years of experience in property management or customer service, with at least 1 year at a tax credit (LIHTC), HUD or RD property. • Comprehensive understanding of property management operations and financial performance. • Strong knowledge of tax credit and affordable housing regulations. • Proficient in Microsoft Office; experience with Yardi is preferred. • Excellent communication, organizational, and leadership skills. • High attention to detail and strong sales aptitude. • Must be able to obtain Fair Housing Certification prior to resident interaction. • Strong written and verbal communication skills. • Professional demeanor and a team-oriented mindset. • Willingness to engage in training for compliance with evolving laws and standards. • Ability to work flexible hours, including evenings and weekends. • Must maintain a neat, clean, and professional appearance. Physical Demands • Must be able to walk, sit, stand, climb stairs, kneel, crouch, and occasionally lift up to 20 pounds. • Requires frequent use of hands and fingers to operate computers and other office equipment. • Visual and auditory ability necessary for communication and inspections. • Reasonable accommodations may be made for individuals with disabilities. Work Environment • Primarily office-based, with frequent inspections of residential units and common areas. Please reply with your resume, and a cover letter if you would like to share more details regarding your experience. Our company affirms and actively promotes the right of all individuals to equal opportunity in employment without regard to any protected basis, including race, color, sex, national origin, age, religion, marital status, disability, veteran status, sexual orientation, gender identity, and gender expression or any other status protected by law.