Browse
···
Log in / Register

Service Ambassador

Negotiable Salary

Museum of Ice Cream

Chicago, IL, USA

Favourites
Share

Description

About Us Museum of Ice Cream is an inclusive & immersive brand, designed to captivate your sweetest fantasy and sugar-filled daydreams online and IRL. At Museum of Ice Cream, we invite you to believe in the magic of creativity, to remind you that inclusive spaces do exist, and to show you that childlike wonder is worth savoring. In our world, ice cream is the agent of change and the vehicle to ignite the creative spirit that lives in all of us. Fueled by the power of imagination, MOIC is a universe of possibilities with tons of room for you to explore. The Flavor Profile A Service Ambassador thrives in supporting operational excellence across back of house, food and beverage service areas, programming, events and other key areas of guest service support at Museum of Ice Cream. This role focuses on ensuring efficiency, maintaining standards, as well as providing seamless service and support for daily operations. You are passionate about hospitality and love creating memorable moments through friendly service and efficient operations, all while maintaining the highest level of guest interaction and brand standards. Your Day-to-Day: Service Excellence:  Provide outstanding service by interacting with guests and team members, offering personalized support throughout the museum. Facilities Maintenance: Follow all food handling, cleanliness and sanitation guidelines, ensuring that all museum areas meet safety and brand standards. Food Preparation: Organize supplies and prepare food and beverage (F&B) components to enhance the guest experience & support museum operations. Ice Cream & Treat Delivery: Efficiently serve ice cream and treats to guests as needed, maintaining high standards of presentation, safety and cleanliness. Set-Up & Close Down: Set up and maintain guest-facing areas, ensuring all stations, spaces, and exhibits are stocked, clean, and organized. Event & VIP Setup: Assist with setting up for special events and VIP experiences, ensuring high-profile guests receive exceptional and personalized service. Perform Other Duties: Perform other duties as assigned by management. Cross-Training Potential: Opportunity to be cross-trained in Show Team functions, allowing you to contribute to interactive guest experiences and performances as needed. Requirements Necessities 18 years or older Open availability, including weekends Standing and walking on your feet for extended periods of time Teamwork and ability to effectively function in a high energy environment Bend/lift heavy objects of up to 40 pounds Nice to Haves: Experience in customer service, janitorial service, retail, or food prep service, within a high-volume environment Entry level food preparation and inventory experience Food Handler or ServeSafe certification preferred (we provide while on the job) Prior experience in facilities, maintenance or sanitation Guest-facing customer service or hospitality experience Benefits The Good Stuff: Competitive pay and performance bonus Employee Assistance Program (EAP) Employee of the month program  Break room snacks and unlimited ice cream Ability to grow within the company Annual performance review and bonus Team outings Annual team celebration, Pinkball (“pink-tie” themed and you can bring a date!) Free entry for self at any MOIC location 4 free museum tickets per quarter (16 per year) for friends and family + discounts on additional tickets 50% off retail products Flex Day: A sweet bonus day off to pause, play, or rest — whatever fills your cone. Museum of Ice Cream is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other protected class.

Source:  workable View original post

Location
Chicago, IL, USA
Show map

workable

You may also like

Workable
Event Staff (part-time) (Ushers, Ticket taker, & Guest Services)
We seek energetic individuals with a love for customer service and live entertainment, who thrive on crafting memorable moments for our guests. Scheduling - PICK THE SHIFTS You're able to work, based on event schedule. Must work a minimum 2 shifts every month. Bon Secours Wellness Arena Event Staff assists in several guests service areas including Perform tasks of Ticket Taker, Security, Ushering, Greeter, Guest Services, and Crowd Management Provide exceptional front-line guest service throughout the event Safely and accurately assist guests with entry, seating, and other destination points throughout the venue. Remain focused during high-crowd activity always ensuring guest safety and crowd management Keep aisles and egress areas clear, clean, and safe at all times Work with supervisors to identify and resolve issues Stand or sit alertly at established checkpoints and actively assist guests and secure restricted areas. Maintains flow of foot traffic and directs guests to seating locations, restrooms, concession stands and etc. Many tasks involve maneuvering stairs repeatedly and standing for extended periods at a time; Most tasks involve exposure to loud noises and low-level lighting during some point throughout work activity; Also possible exposure to extreme temperatures (hot or cold) Most functions/tasks involve exposure to crowds while performing job tasks. MUST: Enjoy the energy and excitement of live sports and entertainment involving large crowds MUST: be comfortable with basic technology - comfortable navigating websites for monthly scheduling, regular email communications, and mobile app usage for timekeeping. WE'LL BE HIRING MULTIPLE STAFF UNDER THIS ANNOUNCEMENT Greenville Arena District is committed to the full inclusion of all qualified individuals. As part of this commitment, Greenville Arena District will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact 864-241-3800. Requirements At least 18 years old with a High School diploma or equivalent GED Two (2) years of customer service experience gained through employment, internship, and/or volunteering, preferred Outgoing, Reliable, Dependable, Dependable and Dependable Available to work a flexible schedule including nights, weekends, and holidays Outgoing, approachable, and seeks opportunities to engage our guests. Understands and practices Excellent Customer Service Enjoy the energy and excitement of live sports and entertainment events with large crowds Ability to remain calm, composed, and focused during high activity, (noises, crowds, and low, high, and inconsistent lighting) Ability to remain alert to surroundings and be proactive to potential concerns; Able to think quickly under pressure Benefits Scheduling - PICK THE SHIFTS (DAYS & TIMES) YOU WANT TO WORK !!!! (must work a minimum 2 shifts per month) Pay Frequency: Bi-weekly; Direct Deposit required. Hourly Rate: $11.25 per hour FLSA status: non-exempt Work Shift: Shift: average 6 hours per event Times/Days: varies; primarily evenings/nights during week; all day on weekends; a few day shifts during week (M-F) are also available; many shifts begin after 5:30pm Minimum: Must be available to work at least 2 shifts every month **Important note- Duplicate applications to the same job announcement may be disregarded by the system. If you need to update your application, please contact bswa_hr@bswarena.com for assistance. Greenville Arena District actively fosters a diverse and inclusive working environment and is an equal opportunity employer. Qualified men and women from all racial, ethnic or other minority groups, protected veterans, and individuals with disabilities are strongly encouraged to apply. We realize that it takes time and effort to go through our application process and we thank you for considering us as a potential employer! We kindly ask for no phone calls to further your application process. These efforts will not enhance your opportunity for consideration, and we are not equipped to respond to these requests. We thank you in advance for adhering to this request.
Greenville, SC, USA
$11/hour
Cookie
Cookie Settings
Our Apps
Download
Download on the
APP Store
Download
Get it on
Google Play
© 2025 Servanan International Pte. Ltd.