Server - Peninsula Grill

**Full-Time and Part-Time available About Planters Inn and Peninsula Grill When Planters Inn was built in 1844, it secured the best location of all Charleston hotels. Today, the iconic hotel famously presides over the corner of Market & Meeting Street — the very heart of Historic Charleston, South Carolina. Planters Inn is South Carolina’s only Relais & Châteaux Hotel. Our historic hotel in Charleston is an oasis of beauty and gentility for guests who appreciate luxury, personal space, and added privacy. In Charleston, S.C., the crown jewel of the dining scene is Peninsula Grill, the beguiling Four-Diamond and Four-Star restaurant hidden amidst a lush moonlit garden in the very heart of the Historic District. Loved by locals and guests from around the world, Peninsula Grill offers a genuinely resplendent dining experience that pulls out all the stops—a spectacular setting, fresh and delicious cuisine, fantastic service that seamlessly anticipates a guest’s wants and needs, an award-winning wine list, a famous signature dessert, and one more ingredient… a bit of enchantment. JOB OVERVIEW  Servers provide outstanding service, possess a strong knowledge of upscale dining etiquette, and commit to ensuring a memorable dining experience for our guests. As a Fine Dining Server, you will play a crucial role in creating a luxurious atmosphere, delivering personalized service, and upholding the highest standards of hospitality.    ESSENTIAL JOB FUNCTIONS  Provide attentive and personalized service to guests in a fine dining setting, ensuring a memorable and exceptional dining experience  Take accurate food and beverage orders, offering recommendations and up-selling where appropriate  Demonstrate a thorough knowledge of the menu, including ingredients, preparation methods, and wine pairings, to assist guests in making informed choices  Serve food and beverages in an efficient, professional manner, ensuring all items are presented with attention to detail  Anticipate guest needs and respond to requests promptly and professionally  Uphold fine dining etiquette, including proper table settings, silverware placement, and service timing  Ensure that all guest concerns or complaints are handled professionally and resolved to their satisfaction  Work collaboratively with kitchen staff, sommeliers, and management to deliver exceptional service  Maintain a clean and organized dining area, adhering to health and safety standards  Monitor guest satisfaction throughout the meal and proactively address any needs  Assist with setting up, maintaining, and closing down the dining area, including restocking supplies and preparing for service  Ensure that all bills are processed accurately and efficiently  Follow state laws regarding alcohol sales  About Us The Yarrow Group is a collection of independently spirited and branded hotels focused on remarkable hospitality™. We see every day as an opportunity to enrich the lives of our employees, guests, and communities. Our vision, mission, values and commitments are at the core of every decision we make and every person we hire. No heroes, no egos–just a diverse group of individuals with solid relationships built on a foundation of trust that honors our employees, guests, and investors. Our Values We Engage and We Listen We Care and We Own We Provide and We Ensure We Appreciate and We have Fun Requirements ESSENTIAL QUALIFICATIONS  Proven experience as a server in a fine dining or upscale restaurant environment  Exceptional knowledge of fine dining service standards and etiquette  Ability to memorize and recall menu items, ingredients, and preparation methods  Strong communication and interpersonal skills with a focus on providing excellent customer service  Ability to multitask and work efficiently in a fast-paced, high-pressure environment  Well-groomed and professional appearance  Ability to work flexible hours, including evenings, weekends, and holidays  Basic math skills for order accuracy and bill processing  Knowledge of wine and beverage pairings  Must be able to stand, walk, and carry trays for extended periods  PHYSICAL DEMANDS & WORK ENVIRONMENT  The physical demands & work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to handle, feel, or finger; reach with hands and arms; talk or hear; and taste or smell. The employee frequently is required to walk and climb or balance. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development